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Aparthotel

Punthill Caroline Springs

4.0 star property

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Photo gallery for Punthill Caroline Springs

Front of property
40-inch flat-screen TV with cable channels, Smart TV
Gym
Lake view
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym
  • Parking available
$128
includes taxes & fees
Jan 8 - Jan 9

Explore the area

View in a map
1-7 Caroline Springs Boulevard, Caroline Springs, VIC, 3023
  • Place, Clarke Road Streamside Reserve
    ‪15 min walk‬
  • Place, Ravenhall Nature Conservation Reserve
    ‪3 min drive‬
  • Place, Crown Casino
    ‪28 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Studio Apartment

Fridge, microwave, stovetop, dishwasher

Studio Apartment

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for One Bedroom Apartment

Fridge, microwave, stovetop, dishwasher

One Bedroom Apartment

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Apartment

40-inch flat-screen TV with cable channels, Smart TV

Two Bedroom Apartment

  • 753 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

View all photos for Two Bedroom Apartment - Interconnecting

Two Bedroom Apartment - Interconnecting | Living area | 40-inch flat-screen TV with cable channels, Smart TV

Two Bedroom Apartment - Interconnecting

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

View all photos for Superior One Bedroom Apartment - Lakeview

Superior One Bedroom Apartment - Lakeview | View from room

Superior One Bedroom Apartment - Lakeview

  • 538 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio - Lakeview

Lake view

Superior Studio - Lakeview

  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Two Bedroom Apartment - Accessible

Down comforters, in-room safe, desk, laptop workspace

Two Bedroom Apartment - Accessible

  • 753 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

View all photos for Superior Two Bedroom Apartment - Lakeview - Interconnecting

40-inch flat-screen TV with cable channels, Smart TV

Superior Two Bedroom Apartment - Lakeview - Interconnecting

  • 861 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

View all photos for One Bedroom Apartment

Down comforters, in-room safe, desk, laptop workspace

One Bedroom Apartment

  • Sleeps 2

View all photos for Studio Apartment

Down comforters, in-room safe, desk, laptop workspace

Studio Apartment

  • Sleeps 2

View all photos for Two Bedroom Apartment

Down comforters, in-room safe, desk, laptop workspace

Two Bedroom Apartment

  • Sleeps 5

View all photos for Superior Studio - Lakeview

Down comforters, in-room safe, desk, laptop workspace

Superior Studio - Lakeview

  • Sleeps 2

View all photos for Superior One-Bedroom Apartment – Lakeview

Down comforters, in-room safe, desk, laptop workspace

Superior One-Bedroom Apartment – Lakeview

  • Sleeps 2

View all photos for Superior Two Bedroom Apartment - Interconnecting

Down comforters, in-room safe, desk, laptop workspace

Superior Two Bedroom Apartment - Interconnecting

  • Sleeps 4

View all photos for Two Bedroom Apartment - Accessible

Down comforters, in-room safe, desk, laptop workspace

Two Bedroom Apartment - Accessible

  • Sleeps 4

View all photos for Two Bedroom Apartment - Interconnecting

Down comforters, in-room safe, desk, laptop workspace

Two Bedroom Apartment - Interconnecting

  • Sleeps 4

Similar properties

Front of property
Quest Caroline Springs
  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, 612 reviews
Quest Caroline Springs

About this property

Punthill Caroline Springs

4-star aparthotel in Caroline Springs
Along with a fitness center, this smoke-free aparthotel has self parking and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, express check-in, and express check-out are onsite. Each apartment provides an all-in-one washing machine and dryer and a refrigerator, plus free WiFi and a Smart TV with cable channels. Guests can appreciate conveniences like a microwave and a coffee/tea maker, and other amenities include a stovetop and a flat-screen TV. Change of towels is available on request.
Punthill Caroline Springs offers 80 air-conditioned accommodations with all-in-one washer/dryers and safes. Beds feature down comforters. 40-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.
Punthill Caroline Springs features a fitness center, tour/ticket assistance, and laundry facilities. Wireless Internet access is complimentary. This Melbourne aparthotel also offers dry cleaning/laundry services, express check-in, and express check-out. Onsite parking is available (surcharge).

Punthill Caroline Springs is a smoke-free property.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (AUD 12 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Crib: AUD 9 per stay

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Outdoor areas

  • Walkway to water

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: AUD 250 per accommodation per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Daily housekeeping
  • Hair salon
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 1 building
  • 3 floors
  • 80 units
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2021
  • Connecting units available
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of AUD 250 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per night
Cribs (infant beds) are available for AUD 9.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: AUD 12 per night
  • Pet fee: AUD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 9.0 per stay
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Punthill Caroline Springs Aparthotel
Punthill Caroline Springs Caroline Springs
Punthill Caroline Springs Aparthotel Caroline Springs

Punthill Caroline Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 73 out of 127 reviews
Rating 8 - Good. 36 out of 127 reviews
Rating 6 - Okay. 11 out of 127 reviews
Rating 4 - Poor. 2 out of 127 reviews
Rating 2 - Terrible. 5 out of 127 reviews

9.0/10

Cleanliness

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, room comfort
Engagement lunch at The boardwalk pizzeria in one of the shops below the apartments. Very convenient
Stayed 1 night in Sep 2025

10/10 Excellent

Lolita

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Melinda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the stay
Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

linda

Disliked: Cleanliness

Wedding stay.

We spent 1 night for sons wedding. Hotel looks lovely from outside. But found staff at front desk rude. Room dirty. No soap in bathroom. Toilet unclean. No handtowels. Sons room had rubbish/food stuff under bed. On the plus side bed was comfortable and room was quiet(good soundproofing). But i would never stay here again.
Stayed 1 night in May 2025

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities
Good place
Stayed 7 nights in Mar 2025

10/10 Excellent

Brenton

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Jordan. I just want to say thank you for being so helpful during my stay, going above and beyond.
Stayed 9 nights in Feb 2025

6/10 Okay

Michael

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Room was not clean mirrors and windows were dirty.
Stayed 4 nights in Feb 2025

8/10 Good

Ross

Business traveler
Liked: Cleanliness, room comfort

Clean and Serene

The front desk service was excellent, the room was extremely clean, and modern. The location is lovely- I had a room facing the parklands and could go for a walk around the lake in the morning. A good range of breakfast options nearby, would have been nice to be able to room charge it back. I got back at 8pm and there were no dinner options. The handheld shower design was a bit strange as it shot straight into your face if you left it on the wall and as the alternative is a sun-shower head, there was no way to have a hands-free shower without getting your hair wet.
Stayed 1 night in Feb 2025

10/10 Excellent

Karmbir

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything well organized... perfect
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check In/Out was a breeze, Would highly recommend
Stayed 1 night in Feb 2025

10/10 Excellent

aisha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended!
Stayed 2 nights in Jan 2025

8/10 Good

robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ideal for our overnight stay
Stayed 1 night in Jan 2025

8/10 Good

Nidhi

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Naleeni

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel. Service we received during the entire stay was nothing short of excellent. A special thank you to the staff - Jordan, who went out of his way to ensure I received the accommodation suited to my family. Thank you for a beautiful. Will come back again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Gareth, Nunawading

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good service and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Max

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Secure off street parking, restaurants, liquor and supermarket in the complex, good sized room including generous shower.
Stayed 2 nights in Nov 2024

10/10 Excellent

Grace

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodation! Would recommend if anyone needs an accommodation just outside Melbourne with easy access to all areas. Would very likely book again!
Stayed 1 night in Nov 2024

4/10 Poor

Maung

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not as advertised. Paid extra for a lake view. Did not get the view when I checked in. Said to check back the next day or so. The room itself was visibly unclean.
Stayed 20 nights in Oct 2024

8/10 Good

Solomon

Everything is good
Stayed 1 night in Nov 2024

8/10 Good

Darren

Liked: Cleanliness
Stayed 4 nights in Nov 2024

10/10 Excellent

Donika

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean,modern layout and staff were attentive and helpfull
Stayed 1 night in Oct 2024

10/10 Excellent

sue

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Despite the tricky parking (there was plenty but I have a SUV and it's a bit hard to maneuver around steep parking areas, not the hotels' fault) our stay was just lovely.
Stayed 1 night in Sep 2024