Along with self parking, this smoke-free hotel has a business center and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Limited housekeeping is available.
Quest Brighton on the Bay offers 64 accommodations with hair dryers and irons/ironing boards. 32-inch LCD televisions come with digital channels. Bathrooms include showers and complimentary toiletries.
This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a business center and a meeting room. This business-friendly hotel also offers a library, a vending machine, and concierge services. Parking is available onsite for a surcharge.
Quest Brighton on the Bay is a smoke-free property.
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Indonesian, Italian, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Onsite parking available only on request
Secured self parking on site (AUD 12 per night; includes in/out privileges)
Wheelchair-accessible parking available
Food and drink
Daily continental breakfast available 6:00 AM to 11:00 AM for a fee: AUD 12 for adults and AUD 12 for children
Things to do
Library
TV in common areas
Family friendly
Crib (surcharge)
High chair
In-room refrigerator
Laundry facilities
Conveniences
Laundry facilities
Luggage storage
Newspapers in lobby
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
431 square feet of conference space
Business center
Meeting room
Outdoors
On the bay
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
More
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Crib (surcharge)
Bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
32-inch LCD TV with digital channels
Food and drink
Cookware, dishware, and utensils
Electric kettle
Refrigerator
Toaster
More
Air conditioning (climate-controlled)
Desk
Heating
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The property charges 1.5 percent for credit card payments
The front desk is open Monday - Saturday (8:00 AM - 10:00 PM) and Sunday - Sunday (9:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
The townhouse accommodation is located at 349 South Road, Brighton. The townhouse is approximately an 8-minute drive from the main check-in building, which is located at Quest Brighton on the Bay, 250 Esplanade, Brighton.
Access methods
Access code, staffed front desk
Pets
Pets allowed for an extra charge of AUD 35 per accommodation, per night, plus a one-time cleaning fee of AUD 35
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 40.0 per day
Cribs (infant beds) are available for AUD 15.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 150 per accommodation, per stay (for guests under 25 years old)
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately AUD 12 for adults and AUD 12 for children
Secured self parking fee: AUD 12 per night (in/out privileges)
Pet fee: AUD 35 per accommodation, per night plus AUD 35 one-time cleaning fee
Service animals are exempt from fees
Crib (infant bed) fee: AUD 15.0 per night
Rollaway bed fee: AUD 40.0 per day
Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Quest Apartment Brighton Bay
Quest Brighton Bay
Quest Brighton Bay Aparthotel
Quest Brighton On The Brighton
Quest Brighton on the Bay Hotel
Quest Brighton on the Bay Brighton
Quest Brighton on the Bay Hotel Brighton
Quest Brighton on the Bay Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 332 out of 776 reviews
10 - Excellent
332
Rating 8 - Good. 287 out of 776 reviews
8 - Good
287
Rating 6 - Okay. 105 out of 776 reviews
6 - Okay
105
Rating 4 - Poor. 38 out of 776 reviews
4 - Poor
38
Rating 2 - Terrible. 14 out of 776 reviews
2 - Terrible
14
8.6/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
4/10 Poor
Judith
Apr 13, 2025
Disliked: Amenities
I reported many times the continual freezing of the small refrigerator - food, wine every day had to be discarded.
The fact the phone was disconnected and more importantly the door to balcony was difficult to lock, making overnight unsafe and access through the day when away from room easily accessible
The staff I spoke to were friendly and write issues in book but no follow up.
I hope you fix Room 125 for the next person.
The room we stayed in was small with mismatched furniture that didn't serve a purpose and made the room even smaller. Carpets and curtains were stained and some of the accessories in the room were broken. Overall disappointing. The highlight is the beach across the road.
Good location, stayed two nights. Room not serviced at all during that time! Ran out of tea bags and towels not changed despite-
Putting used ones in shower cubicle as per instructions in the room, and
Leaving message on reception phone
Not happy customers due to poor service
Property is conveniently located right opposite the beach and Yacht club and only a short drive to popular St Kilda.
The building is dated and to access our room we had to follow a long and narrow corridor. Room was also a loft so had a flight of stairs as soon as you enter which made for difficulty lugging bags around.
Overall OK but could do with a makeover and re-orientation of entry/exits.
Tired hotel that needs a refresh. Room only serviced once in 4 day visit. Rubbish pile covered most the hallway when I arrived. A lot of stairs to carry suitcase up and down just to get up to room.
Location Location Location! Cant beat it! Opposite Royal Yacht Club & The Baths Restaurant at Brighton. 13 min walk to Church Street where you can choose from numerous cafes & restaurants & cuisines.
The room was extremely clean (very important to me) & Anthony at reception bent over backwards to help us in every way he could.
BONUS: Price is very good too.