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Quest Burwood East

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Quest Burwood East

Exterior
Reception
Microwave, stovetop, coffee/tea maker, electric kettle
Minibar, in-room safe, individually furnished, desk
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Parking available
  • Pet friendly
  • Gym

Explore the area

Map
315 Burwood Hwy, Burwood East, VIC, 3151
  • Nunawading Basketball Centre
    ‪2 min walk‬
  • The Glen Shopping Centre
    ‪3 min drive‬
  • Forest Hill Chase Shopping Centre
    ‪3 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪48 min drive‬

Room options

View all photos for Accessible One Bedroom Apartment

Minibar, in-room safe, individually furnished, desk

Accessible One Bedroom Apartment

  • 560 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Three Bedroom Apartment

Minibar, in-room safe, individually furnished, desk

Accessible Three Bedroom Apartment

  • 1066 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Accessible Two Bedroom Apartment

Accessible Two Bedroom Apartment | Minibar, in-room safe, individually furnished, desk

Accessible Two Bedroom Apartment

  • 840 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Three Bedroom Apartment

Minibar, in-room safe, individually furnished, desk

Three Bedroom Apartment

  • 1066 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Studio Apartment

Studio Apartment | Minibar, in-room safe, individually furnished, desk

Studio Apartment

  • 280 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment

Minibar, in-room safe, individually furnished, desk

One Bedroom Apartment

  • 560 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment

Minibar, in-room safe, individually furnished, desk

Two Bedroom Apartment

  • 840 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Accessible One-Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

Studio

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment

Minibar, in-room safe, individually furnished, desk

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Apartment

Living area | LCD TV, DVD player

Three Bedroom Apartment

  • Sleeps 6
  • 3 King Beds

Three-Bedroom Accessible Apartment

  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

Two-Bedroom Accessible Apartment

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

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Front of property

Birches Serviced Apartments

Kitchen
Washer
Dryer
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4.3 out of 5, Excellent, (593)
The price is $110
per night
$121 total
includes taxes & fees
Feb 14 - Feb 15
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About this property

Quest Burwood East

3.5-star aparthotel in Burwood East
A restaurant, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Each apartment provides a sitting area and a microwave, plus free WiFi and an LCD TV with a DVD player. Added amenities include a balcony, a stovetop, and a minibar.
Quest Burwood East offers 90 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. LCD televisions are featured in guestrooms. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a 24-hour fitness center.
Dining options at the aparthotel include a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3.5-star property consist of a 24-hour business center and 2 meeting rooms. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly aparthotel also offers a 24-hour fitness center, a terrace, and barbecue grills. Parking is available onsite for a surcharge.

Quest Burwood East is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Quest Burwood East has a restaurant on site.
Room service is available.

Languages

Bosnian, Chinese (Mandarin), English, French, German, Greek, Hindi, Serbian, Thai

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Secured self parking on site (AUD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Stovetop

Dining

  • Daily continental breakfast available 7:00 AM to 1:00 PM for a fee: AUD 10 per person
  • A restaurant
  • Coffee and tea in common areas
  • Minibar
  • Room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • DVD player
  • LCD TV

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • 24-hour business center
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total
  • Fee: AUD 25 per pet per night
  • Service animals exempt from fees
  • Deposit: AUD 200 per stay
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Ceiling hoist
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Portable shower seat
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Lockers
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In an entertainment district
  • Near a metro station
  • Near a train station

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 90 units
  • Banquet hall
  • Built in 2019
  • Connecting units available
  • Garden
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AUD 25 per pet, per night, plus a deposit of AUD 200 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 10.00 per person
  • Airport shuttle fee: AUD 55 per person (one-way)
  • Airport shuttle fee per child: AUD 55 (one-way)
  • Secured self parking fee: AUD 25 per night (in/out privileges)
  • Pet deposit: AUD 200 per stay
  • Pet fee: AUD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest Burwood East Apartment
Quest Burwood East Aparthotel
Quest Burwood East Burwood East
Quest Burwood East Aparthotel Burwood East

Quest Burwood East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 117 out of 180 reviews" "
Rating 8 - Good. 42 out of 180 reviews" "
Rating 6 - Okay. 13 out of 180 reviews" "
Rating 4 - Poor. 5 out of 180 reviews" "
Rating 2 - Terrible. 3 out of 180 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Kellie

Traveled with group, Business traveler
Disliked: Cleanliness, property conditions & facilities
When we arrived the balcony door was broken, unable to be locked. We reported it straight away and were informed it would be fixed the next day. The next day it was not fixed, so we had to sleep for two nights with a door that could not be locked, we didn't sleep well. It was fixed the third day. Not exactly an ideal situation.
Stayed 3 nights in Oct 2024

8/10 Good

Wendy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Kellie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property close to Deakin
Stayed 1 night in Sep 2024

10/10 Excellent

Dr.M. Fuad

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good. The staff are from a different planet, all lovely, polite and smiling. All good.
Stayed 1 night in Aug 2024

4/10 Poor

Helena

Business traveler
Disliked: Cleanliness
The check in was great the staff were helpful but they lacked safety measures. First off, I am a single female traveller. A male was right there and she read out my room number out loud rather than just circling it. Although they had my room ready on time for my arrival. Once in, I could already see the room lacked proper cleaning. The kitchen didn't look like it had been wiped down in a while and had dust and grease on the kitchen hob. The bathroom had water marks all around the sink and not wiped. The bathroom drain was black with dirt and grime and even hair shavings. The towel had hair on it and they had forgotten to put towels in the actual bathroom. When I got one from the reception it was very small and as I came back late, someone had put 2 more in my room on my return which was nice but also made me feel unsafe cause someone had gained access to my room while I had been out. Lastly, at exactly 2:40am someone next door could be heard in their room as they gave me a room with a connection door. There is only one door between the room as the light can be seen to shine under it. This is not safe and also causes every sound to be heard. I could hear all kinds of noise, coughing and banging about. Then they left at 3:05am after hearing I moved my bag rail up against the connection door. They were heard to then leave the room and press the elevator. The hotels security its self is very poor. Basically anyone can get into the hotel without a key. No elevator swipe.
Stayed 1 night in Aug 2024

8/10 Good

Melissa

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean safe room. Will be staying here again
Stayed 1 night in Aug 2024

8/10 Good

Kerri

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice room. Staff efficient and friendly.
Stayed 2 nights in Aug 2024

6/10 Okay

MELANIE, Wyndham Vale

Business traveler, Traveled with family
The guy at night and girl in the morning (with the dog) were exceptional. The rest of the experiece was subpar
Stayed 8 nights in Jul 2024

10/10 Excellent

Sean

Stayed 1 night in Apr 2024

6/10 Okay

James

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Comfy bed as expected at Quest, however there were two long black hairs in the bed which I told myself were the housemaids. Kitchen cupboards and bench top had noticeable dirty marks. Bathroom very clean
Stayed 1 night in Jul 2024

8/10 Good

Kai Wa

Stayed 5 nights in Jul 2024

6/10 Okay

Troy

Liked: Property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

brooke

Liked: Cleanliness, property conditions & facilities
The Burwood East Quest staff were helpful when booking was not in their system on arrival. It was a long weekend too.
Stayed 3 nights in Jun 2024

8/10 Good

allyson jane

Traveled with partner
Liked: Amenities
Centrally located and lovely staff
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Very quiet and comfortable stay.
The property was well presented, clean & tidy and located very close to a number of shopping centres.
Stayed 7 nights in May 2024

8/10 Good

Zoe

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Kale

Liked: Cleanliness, amenities, property conditions & facilities
Everything you need in a hotel at a reasonable rate.
Stayed 2 nights in Apr 2024

10/10 Excellent

Greg

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful. And room very clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Greg

Liked: Cleanliness, property conditions & facilities
Receptionist were very obliging and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, room comfort
Clean, great price, super helpful staff Overall was an amazing stay, would highly recommend staying herr
Stayed 1 night in Mar 2024

10/10 Excellent

kurt

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
I really appreciated the cleanness and quality of the room at this prize point
Stayed 1 night in Mar 2024

10/10 Excellent

Asif

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Nigel

Liked: Cleanliness, property conditions & facilities
The location is excellent and the staff were amazing so welcoming and constantly kept making our stay even more enjoyable.
Stayed 3 nights in Feb 2024

2/10 Terrible

Jane

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We were unable to access our room at 3:30 and had to wait for 30mins. This impacted us greatly as we had a booking in the city at 5pm and were unable to get ready, we had to get changed in the toilets! When we go back at 11pm our key wouldn’t work! We had no compensation for being inconvenienced and was told be could have a $200 fine for not handing the new key on time. This caused me to get up early to ensure I wasn’t fined.
Stayed 1 night in Feb 2024

4/10 Poor

Edward

Traveled with partner
Disliked: Property conditions & facilities
Receptionist on Friday and Saturday was very attentive and met all requests with exceptional service. Receptionist on Sunday was not trained properly and disturbed our sleeping time early in the morning, despite the fact we paid and confirmed late checkout on Friday already.
Stayed 2 nights in Feb 2024