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Aparthotel

Quest Cheltenham

4.0 star property

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Photo gallery for Quest Cheltenham

Front of property
One Bedroom Apartment | 3 bedrooms, premium bedding, pillowtop beds, minibar
One Bedroom Apartment | Terrace/patio
Sports facility
3 bedrooms, premium bedding, pillowtop beds, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Parking available
  • Kitchen
  • Gym
  • Laundry
  • Air conditioning
$150
includes taxes & fees
Nov 10 - Nov 11

Explore the area

View in a map
37-39 Station Road, Cheltenham, VIC, 3192
  • Place, Royal Melbourne Golf Club
    ‪4 min drive‬
  • Place, Chadstone Shopping Mall
    ‪12 min drive‬
  • Place, Monash University
    ‪13 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪42 min drive‬

Room options

View all photos for One-Bedroom Apartment

3 bedrooms, premium bedding, pillowtop beds, minibar

One-Bedroom Apartment

  • Sleeps 2

View all photos for Studio

3 bedrooms, premium bedding, pillowtop beds, minibar

Studio

  • Sleeps 2

View all photos for Studio Apartment

Studio Apartment | Private kitchen | Microwave, stovetop, coffee/tea maker, electric kettle

Studio Apartment

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Apartment

Microwave, stovetop, coffee/tea maker, electric kettle

One Bedroom Apartment

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | 3 bedrooms, premium bedding, pillowtop beds, minibar

Two Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Executive Two Bedroom Apartment

3 bedrooms, premium bedding, pillowtop beds, minibar

Executive Two Bedroom Apartment

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Executive Three Bedroom Apartment

Executive Three Bedroom Apartment | 3 bedrooms, premium bedding, pillowtop beds, minibar

Executive Three Bedroom Apartment

  • 968 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 1 King Bed and 4 Twin Beds

View all photos for Two-Bedroom Apartment

3 bedrooms, premium bedding, pillowtop beds, minibar

Two-Bedroom Apartment

  • Sleeps 4

View all photos for Two-Bedroom Executive Apartment

3 bedrooms, premium bedding, pillowtop beds, minibar

Two-Bedroom Executive Apartment

  • Sleeps 4

View all photos for Three-Bedroom Executive Apartment

3 bedrooms, premium bedding, pillowtop beds, minibar

Three-Bedroom Executive Apartment

  • Sleeps 6

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About this property

Quest Cheltenham

4-star aparthotel in Cheltenham
Along with a 24-hour fitness center, this smoke-free aparthotel has a conference center and self parking. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning. Each apartment has 3 bedrooms and offers free WiFi and a pillowtop bed. A kitchen with a stovetop and a microwave is available, and added amenities include a Smart TV with cable channels and an iPod dock. Housekeeping is available on request.
Quest Cheltenham offers 52 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels. Accommodations at this 4-star aparthotel have kitchens with stovetops, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include minibars and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the aparthotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quest Cheltenham features a 24-hour fitness center, tour/ticket assistance, and concierge services. Event facilities measuring 183 square feet (17 square meters) include a conference center. Public areas are equipped with complimentary wireless Internet access. This luxury aparthotel also offers laundry facilities, dry cleaning/laundry services, and a convenience store. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Quest Cheltenham is a smoke-free property.

Property amenities

Beach

  • Beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (AUD 25 per day)
  • Extended parking on site (AUD 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 5 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Stovetop
  • Toaster

Dining

  • Minibar

Bedrooms

  • 3 bedrooms
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: AUD 70 per day

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 42-inch smart TV with premium cable channels
  • DVD player
  • iPod dock

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • Conference center (183 square feet of space)
  • Desk
  • Meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free local calls
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Mobile key entry
  • Newspapers in lobby (surcharge)
  • Phone
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In a business district
  • In a shopping district
  • In the suburbs
  • Near a train station
  • Near the airport

Things to do

  • 24-hour gym
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 4 floors
  • 52 units
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2011
  • Connecting units available
  • Double-glazed windows
  • Housekeeping (on request)
  • Individual furnishings
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per day
Cribs (infant beds) are available for AUD 5.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 25 per day
  • Extended parking fee: AUD 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cheltenham Quest
Quest Apartment Cheltenham
Quest Cheltenham
Quest Cheltenham Apartment
Quest Cheltenham Aparthotel
Quest Cheltenham Cheltenham
Quest Cheltenham Aparthotel Cheltenham

Quest Cheltenham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 287 out of 530 reviews
Rating 8 - Good. 179 out of 530 reviews
Rating 6 - Okay. 35 out of 530 reviews
Rating 4 - Poor. 18 out of 530 reviews
Rating 2 - Terrible. 11 out of 530 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Joanna

Business traveler
Liked: Cleanliness, room comfort

Hotel needs an upgrade and new furniture

It’s about time that the hotel has an upgrade of furniture and curtains. The chairs are all in terrible conditions and they should be replaced. Curtains are dirty and shorter than the width of the window.
Stayed 2 nights in Jul 2025

4/10 Poor

Narelle

Stayed 1 night in Jun 2025

8/10 Good

Holly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great location and the staff were friendly.
Stayed 7 nights in Jun 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed there twice during our 3-week visit to family in the area. Very convenient location in the Cheltenham shopping area, and close to the train station. We appreciated space to spread out and eat in the apartment. The underground parking is somewhat challenging for larger cars.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The studio apartment was a good size and the bed was very comfy. We only stayed the one night and really liked the fact that there were several eateries walking distance so it was great to be able to just stroll to have our dinner and breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Great location for golfing in area
Stayed 4 nights in Apr 2025

10/10 Excellent

Marc

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

james

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good overall with all amenities in the modern room . Noise because of 6am rubbish collection on 2 mornings
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Monika

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic, clean rooms and great customer service!
Stayed 1 night in Mar 2025

10/10 Excellent

Rod

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, unassuming generic accomodation, precisely as advertised. Staff are lovely btw
Stayed 3 nights in Feb 2025

8/10 Good

coralie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the Property. Friendly check in, well equipped 2 bedroom executive apartment, very clean. Easy to park and secure. Guest corridors/walls need some love. Good location. Walk to train, dining, supermarket, shops etc
Stayed 1 night in Feb 2025

6/10 Okay

Angeline

Business traveler
Definitely won’t be staying on level 1 again, couldn’t open blinds due to balcony backing into carpark. Dark rooms. Curtains old and furniture too.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bria

Liked: Cleanliness, property conditions & facilities
Great stay with a travelling group of teams and families. Well appointed and maintained apartments. Friendly staff, recommend
Stayed 4 nights in Jan 2025

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Large room with plenty of natural light and very good facilities. Helpful staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

marc

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean, balcony, location
Stayed 1 night in Dec 2024

8/10 Good

Peter

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Sean

Business traveler
The heater not working.
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room. Full kitchen. Will get a 1 bedroom next time. Great U/C parking. Fantastic location near transport, shops.
Stayed 4 nights in Oct 2024

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, property conditions & facilities
Very loud room noisy and street noisy
Stayed 1 night in Jul 2024

8/10 Good

Fiona

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Vicki

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was perfect for what we needed for the night. It was very clean and comfortable. Staff were lovely. Very close to Cheltenham train station if you wanted to go into the city.
Stayed 1 night in Oct 2024

8/10 Good

Carolyn

Liked: Cleanliness, amenities
There was no information on where to find things or how to work the tv etc
Stayed 3 nights in Oct 2024

8/10 Good

Cassi

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Clean and tidy. The hotel has a mix of long term accommodation and short term, so the corridors smelt a bit but overall it was fine.
Stayed 1 night in Sep 2024