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Quest Cheltenham

4.0 star property

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Photo gallery for Quest Cheltenham

Front of property
One Bedroom Apartment | Premium bedding, pillowtop beds, minibar, in-room safe
Studio Apartment | Private kitchen | Microwave, stovetop, coffee/tea maker, electric kettle
Premium bedding, pillowtop beds, minibar, in-room safe
One Bedroom Apartment | Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Parking available
  • Gym
  • Air conditioning
  • Kitchen
  • Laundry

Explore the area

Map
37-39 Station Road, Cheltenham, VIC, 3192
  • Royal Melbourne Golf Club
    ‪4 min drive‬
  • Chadstone Shopping Mall
    ‪11 min drive‬
  • Monash University
    ‪13 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪37 min drive‬

Room options

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Premium bedding, pillowtop beds, minibar, in-room safe

Two Bedroom Apartment

  • 861 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for One Bedroom Apartment

Microwave, stovetop, coffee/tea maker, electric kettle

One Bedroom Apartment

  • 592 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Apartment

Studio Apartment | Private kitchen | Microwave, stovetop, coffee/tea maker, electric kettle

Studio Apartment

  • 430 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Three Bedroom Apartment

Executive Three Bedroom Apartment | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Three Bedroom Apartment

  • 968 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 3 King Beds OR 1 King Bed and 4 Twin Beds

View all photos for Executive Two Bedroom Apartment

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Two Bedroom Apartment

  • 861 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Three-Bedroom Executive Apartment

Premium bedding, pillowtop beds, minibar, in-room safe

Three-Bedroom Executive Apartment

  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

View all photos for Two-Bedroom Executive Apartment

Premium bedding, pillowtop beds, minibar, in-room safe

Two-Bedroom Executive Apartment

  • Sleeps 4
  • 2 King Beds

View all photos for Studio

Premium bedding, pillowtop beds, minibar, in-room safe

Studio

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One-Bedroom Apartment

Premium bedding, pillowtop beds, minibar, in-room safe

One-Bedroom Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two-Bedroom Apartment

Premium bedding, pillowtop beds, minibar, in-room safe

Two-Bedroom Apartment

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

Quest Cheltenham

4-star aparthotel in Cheltenham
Along with a 24-hour fitness center, this smoke-free aparthotel has a conference center and self parking. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning. Each apartment features a kitchen with a stovetop and a microwave, plus free WiFi and a Smart TV with cable channels. Comforts include a pillowtop bed and premium bedding, and also available are an iPod dock and a DVD player. Housekeeping is available on request.
Quest Cheltenham offers 52 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels. Accommodations at this 4-star aparthotel have kitchens with stovetops, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include minibars and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the aparthotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quest Cheltenham features a 24-hour fitness center, tour/ticket assistance, and concierge services. Event facilities measuring 183 square feet (17 square meters) include a conference center. Public areas are equipped with complimentary wireless Internet access. This luxury aparthotel also offers laundry facilities, dry cleaning/laundry services, and a convenience store. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Quest Cheltenham is a smoke-free property.

Languages

English

Property amenities

Beach

  • Beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (AUD 25 per day)
  • Extended parking on site (AUD 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 5 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Stovetop
  • Toaster

Dining

  • Minibar

Bedrooms

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: AUD 70 per day

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 42-inch smart TV with premium cable channels
  • DVD player
  • iPod dock

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • Conference center (183 square feet of space)
  • Desk
  • Meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free local calls
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Mobile key entry
  • Newspapers in lobby (surcharge)
  • Phone
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In a business district
  • In a shopping district
  • In the suburbs
  • Near a train station
  • Near the airport

Things to do

  • 24-hour gym
  • Golfing nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 4 floors
  • 52 units
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2011
  • Connecting units available
  • Double-glazed windows
  • Housekeeping (on request)
  • Individual furnishings
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per day
Cribs (infant beds) are available for AUD 5.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 25 per day
  • Extended parking fee: AUD 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cheltenham Quest
Quest Apartment Cheltenham
Quest Cheltenham
Quest Cheltenham Apartment
Quest Cheltenham Aparthotel
Quest Cheltenham Cheltenham
Quest Cheltenham Aparthotel Cheltenham

Quest Cheltenham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 276 out of 513 reviews
Rating 8 - Good. 175 out of 513 reviews
Rating 6 - Okay. 34 out of 513 reviews
Rating 4 - Poor. 17 out of 513 reviews
Rating 2 - Terrible. 11 out of 513 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

marc

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean, balcony, location
Stayed 1 night in Dec 2024

8/10 Good

Peter

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Sean

Business traveler
The heater not working.
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room. Full kitchen. Will get a 1 bedroom next time. Great U/C parking. Fantastic location near transport, shops.
Stayed 4 nights in Oct 2024

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, property conditions & facilities
Very loud room noisy and street noisy
Stayed 1 night in Jul 2024

8/10 Good

Fiona

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Vicki

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was perfect for what we needed for the night. It was very clean and comfortable. Staff were lovely. Very close to Cheltenham train station if you wanted to go into the city.
Stayed 1 night in Oct 2024

8/10 Good

Carolyn

Liked: Cleanliness, amenities
There was no information on where to find things or how to work the tv etc
Stayed 3 nights in Oct 2024

8/10 Good

Cassi

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Clean and tidy. The hotel has a mix of long term accommodation and short term, so the corridors smelt a bit but overall it was fine.
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Joanna

Business traveler
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

justin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
perfect spot great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Adrian

Stayed 1 night in Jul 2024

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Maree

No room service on Sundays
Stayed 3 nights in Jun 2024

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our studio apartment was clean, comfortable and close to local dining and transport options. Nice toiletries in the bathroom, and a well equipped kitchenette with small hob, microwave, fridge, kettle and toaster made for a very pleasant stay. There was also a good balcony with table & chairs to enjoy warmer weather. Trains and buses were close by and there’s a lot of local cafe’s & restaurants. We really enjoyed our stay at Quest Cheltenham.
Stayed 3 nights in Jun 2024

4/10 Poor

Cheryl

Liked: Cleanliness
Very disappointing room offered - dark and only one tiny window in the corner. Offered another room after lengthy negotiations with a view of a junk yard and car park. Told at the front desk that every room has a lovely view. Not true.
Stayed 2 nights in Jun 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very clean, easy access & friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location to train,with excellent options for dining and breakfast. Very good service and staff.
Stayed 7 nights in Jun 2024

10/10 Excellent

Daniela

Stayed 1 night in Jun 2024

10/10 Excellent

Joanna

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Business traveler
Great location very tidy and comfortable room
Stayed 1 night in May 2024

8/10 Good

Joanne

Traveled with partner
It was a nice place to stay.
Stayed 2 nights in May 2024

10/10 Excellent

lance

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location was good for my visit Clean quick in and out
Stayed 4 nights in Apr 2024

10/10 Excellent

Samantha

Business traveler
Liked: Cleanliness, room comfort
Miss n mrs doc visit
We had a 2 night stay due to a hospital appointment. Aside from solid spring mattresses and polyester down pillows everything was great. I like firm pillows and softer mattresses. My travelbuddy loved the bed
Stayed 2 nights in Apr 2024