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Grand Hotel Melbourne

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Melbourne

Spa
Exterior
Terrace/patio
Executive Studio Apartment | Premium bedding, pillowtop beds, minibar, in-room safe
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking available
  • Gym
  • Kitchen

Explore the area

Map
33 Spencer St, Docklands, VIC, 3000
  • Collins Street
    2 min walk
  • SEA LIFE Melbourne
    5 min walk
  • Melbourne Convention and Exhibition Centre
    5 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    24 min drive

Room options

View all photos for Standard Two Bedroom Apartment

Standard Two Bedroom Apartment | Living area | 42-inch LCD TV with cable channels, TV, DVD player

Standard Two Bedroom Apartment

  • 1227 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard One Bedroom Apartment

Standard One Bedroom Apartment | Living room | 42-inch LCD TV with cable channels, TV, DVD player

Standard One Bedroom Apartment

  • 614 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Apartment

Executive Studio Apartment | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Studio Apartment

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Living area | 42-inch LCD TV with cable channels, TV, DVD player

Executive One Bedroom Apartment

  • 614 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio Apartment

Standard Studio Apartment | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Studio Apartment

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | Living room | 42-inch LCD TV with cable channels, TV, DVD player

Executive Two Bedroom Apartment

  • 1227 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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Reception

Dorsett Melbourne

Pool
Hot Tub
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (939)
The price is $127
per night
$139 total
includes taxes & fees
Dec 11 - Dec 12
Dorsett Melbourne

About this property

Grand Hotel Melbourne

Hotel in Docklands
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a spa tub are onsite. Housekeeping is available once per stay.
Grand Hotel Melbourne offers 40 accommodations with DVD players and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered once per stay.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Grand Hotel Melbourne provides a spa tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Victorian hotel also offers a fitness center, a library, and a terrace. Onsite parking is available (surcharge).

Grand Hotel Melbourne is a smoke-free property.

Gaylord Indian Restaurant - This restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Uncovered self parking on site (AUD 35 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gaylord Indian Restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Built in 1880
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.6 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 55.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: AUD 35 per day
  • Rollaway bed fee: AUD 55.0 per day
  • Credit card charges are subject to a surcharge of 1.6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Grand Melbourne
Grand Hotel MGallery Collection
Grand Melbourne MGallery Collection
Grand MGallery Collection
Grand Hotel Melbourne MGallery Collection
Grand Hotel Melbourne MGallery by Sofitel
Grand Hotel Melbourne MGallery Sofitel
Grand Hotel MGallery Sofitel
Grand Melbourne MGallery Sofitel
Grand MGallery Sofitel
Grand Hotel Melbourne
Quest Grand Hotel
Quest Grand Melbourne
Quest Grand

Grand Hotel Melbourne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1023 reviews" "
Rating 8 - Good. 352 out of 1023 reviews" "
Rating 6 - Okay. 78 out of 1023 reviews" "
Rating 4 - Poor. 25 out of 1023 reviews" "
Rating 2 - Terrible. 10 out of 1023 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roslyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stop over
I was welcomed beautifully. Very clean and spacious hotel. Very handy to Southern Cross Station
Stayed 1 night in Aug 2024

10/10 Excellent

Geoff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are large and roomy with everything you need for a comfortable stay. Bed was very comfortable and the view was awesome.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent place
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and could not do enough to make my stay pleasant. The bed was super comfortable and overall the room was excellent. I particularly enjoyed the chocolates they left in my room upon arrival. The only down side was the the noise form the trams, however this subsided during the night so it was not really noticed.
Stayed 1 night in Aug 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Was very good
Stayed 1 night in Jul 2024

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Stuart

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Marion

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious! The parking is not free. You have to pay $35
Stayed 1 night in Jul 2024

6/10 Okay

Josh

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool facility was so badly dated
Stayed 1 night in Jul 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Cheryl, Victoria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historical building in great location Friendly and very helpful staff
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an old heritage building looked after extremely well. Even though it is close to the railway station it is still very quiet. Close to Crown for food and an Indian Restaurant onsite. Must book with this. It is very busy.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent, staff were extremely helpful and walking distance to restaurants and DFO.
Stayed 3 nights in Jun 2024

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the combination of interesting history and modern, comfortable facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A grand old building with a real feeling of history. Charming staff. Particularly the Irishman who greeted me warmly, and left a card and chocolates in the room. Added to the rich ambience.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. The spacious suite had everything I needed and was well-maintained. The location was perfect, just a short walk to the Convention Centre and South Wharf. All staff were incredibly helpful and friendly. Had one relaxing evening in the hot tub in the pool area. Highly recommended and will definitely choose again.
Stayed 4 nights in May 2024

10/10 Excellent

Kym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful old building with history and charm. Pool and spa are amazing. Short walk to everything I needed: food, shopping and transport. I had a huge room with actual blockout curtains so I could sleep properly. Train noises are to be expected but I didnt affect the quality if my stay at all. Im already making plans to return! Highly recommend.
Stayed 1 night in May 2024

10/10 Excellent

Renee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful old, but charming gem. Think long, wide hallways, heritage building, gorgeous views, well and centrally located. Staff were lovely and accommodating. The check in process was seamless and the room was gorgeous (thanks for the upgrade to the loft room!). The room was clean, quiet, modern and well appointed. Highly recommended.
Stayed 1 night in May 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff offering use of toilets and library later in the day after we checked out was a very nice gesture. Although we didn't require it I can see other guests appreciating it if they had waits for trains, flights etc and time to kill.
Stayed 1 night in May 2024

10/10 Excellent

Alys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service, everyone was so friendly and helpful. Big rooms, comfy bed. Great location
Stayed 1 night in May 2024

10/10 Excellent

William

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were polite, professional, friendly and accommodating from the moment we arrived. Room was well presented and very clean.
Stayed 2 nights in May 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities
Nice old building. The customer service was fantastic. Some of the furniture in my room was a bit old but that did not bother me. The most important thing for me was that everything was nice and clean. When I go to a hotel I take anti bacterial wipes and spray with me. Everything was good and the only thing I hit with the wipes was the tv remote. Trust me never touch a tv remote in a hotel room without sanitizing it first. They are filthy things.
Stayed 1 night in May 2024

10/10 Excellent

Floro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Denis was always friendly and helpful--even helping me connect my computer to the internet when I was having tech issues. His assistant, Cherry, was also friendly and helpful. My daughter enjoyed the heated pool and jacussi. Everything about the hotel was perfect--though I have two suggestions: 1) my mattress was too soft--it would be great if the hotel could provide a futon upon request; 2) the hotel has only 2 washing machines and 2 dryers--not enough for such a big hotel. They should add 1 or two more washing machines and dryers. My heartfelt thanks to the Grand Hotel's friendly and competent staff.
Stayed 7 nights in Apr 2024

8/10 Good

Cynthia L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two nights in Melbourne
When we checked in we found we had been upgraded from a stanard room to a suite with a loft bedroom. Also a lively little note from manager with a treat was included. If you like a hotel with historic atmosphere, this is thenone for you. It was also one block from the train station and right in the middle of the CBD and bus station to airport.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lawrie

Stayed 4 nights in Apr 2024