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Grand Hotel Melbourne

4.5 star property

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Photo gallery for Grand Hotel Melbourne

Spa
Hallway
Terrace/patio
Executive Studio Apartment | Premium bedding, pillowtop beds, minibar, in-room safe
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$127
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
33 Spencer St, Docklands, VIC, 3000
  • Place, SEA LIFE Melbourne
    ‪5 min walk‬
  • Place, Melbourne Convention and Exhibition Centre
    ‪5 min walk‬
  • Place, Crown Casino
    ‪5 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Living area | 42-inch LCD TV with cable channels, TV, DVD player

Executive One Bedroom Apartment

10.0 out of 10
Exceptional
(5 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Apartment

Executive Studio Apartment | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Studio Apartment

9.6 out of 10
Exceptional
(16 reviews)
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | Living room | 42-inch LCD TV with cable channels, TV, DVD player

Executive Two Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 1227 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Studio Apartment

Standard Studio Apartment | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Studio Apartment

9.6 out of 10
Exceptional
(42 reviews)
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard One Bedroom Apartment

Standard One Bedroom Apartment | Living room | 42-inch LCD TV with cable channels, TV, DVD player

Standard One Bedroom Apartment

10.0 out of 10
Exceptional
(4 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Bedroom Apartment

Standard Two Bedroom Apartment | Living area | 42-inch LCD TV with cable channels, TV, DVD player

Standard Two Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • 1227 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About this property

Grand Hotel Melbourne

Hotel in Docklands
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite. Housekeeping is available once per stay.
Grand Hotel Melbourne offers 40 accommodations with DVD players and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered once per stay.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Grand Hotel Melbourne provides a hot tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Victorian hotel also offers a fitness center, a library, and a terrace. Onsite parking is available (surcharge).

Grand Hotel Melbourne is a smoke-free property.

Gaylord Indian Restaurant - This restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Uncovered self parking on site (AUD 35 per day)
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gaylord Indian Restaurant

Things to do

  • Books
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Built in 1880
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.6 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 55.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: AUD 35 per day
  • Rollaway bed fee: AUD 55.0 per day
  • Credit card charges are subject to a surcharge of 1.6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Grand Melbourne
Grand Hotel MGallery Collection
Grand Melbourne MGallery Collection
Grand MGallery Collection
Grand Hotel Melbourne MGallery Collection
Grand Hotel Melbourne MGallery by Sofitel
Grand Hotel Melbourne MGallery Sofitel
Grand Hotel MGallery Sofitel
Grand Melbourne MGallery Sofitel
Grand MGallery Sofitel
Grand Hotel Melbourne
Quest Grand Hotel
Quest Grand Melbourne
Quest Grand

Grand Hotel Melbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 567 out of 1003 reviews
Rating 8 - Good. 328 out of 1003 reviews
Rating 6 - Okay. 72 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was greated straight aeat by friendly check in staff who had our room ready early. Room was clean with good view. Chocolates and welcome card was a nice touch
Stayed 1 night in Oct 2025

10/10 Excellent

Robynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Bernadette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location as we travel to Melbourne via train it’s virtually next door to southern cross station.
Stayed 1 night in Sep 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place
Stayed 1 night in Sep 2025

10/10 Excellent

Adi

Stayed 1 night in Aug 2025

10/10 Excellent

Judith, Noosaville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff exceptional. Very accommodating and caring
Stayed 2 nights in Aug 2025

10/10 Excellent

Terrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff smile and greet you by name, when you are coming or going. Stayed many times. Will stay more.
Stayed 2 nights in Aug 2025

8/10 Good

John

Stayed 1 night in Aug 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dennis was excellent Manager, very helpful, cheerful and ready to assist.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel!

Loved our stay here! Great location, good value for money, big rooms, excellentfriendlyservice. Only complsint is thr bed was not comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Grand. Great location with easy access to train stations and trams. Staff were friendly. The heated pool was a bonus. The restaurant served fabulous Indian food in the evening and the Grain Store in Flinders Lane, that they recommended for breakfast, was superb. Definitely will stay there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old building
Stayed 2 nights in Jul 2025

10/10 Excellent

Cheree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great location. Stunningly beautiful building
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful hotel to stay with, staff are fantastic, the hotel is beautiful with so much character, every room appears slightly different but always comfortable and roomy. Easy walk to everything!
Stayed 2 nights in May 2025

10/10 Excellent

Nicola

Stayed 4 nights in Jun 2025

10/10 Excellent

Dylan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with an excellent level of service
Stayed 2 nights in Jun 2025

8/10 Good

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Craig

Liked: Staff & service

Tired

Rooms are getting tired & in need of upgrading. Unable to reduce temperature in room overnight which made it too hot to sleep well.
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melbourne

Really nice old building in a great spot! The staff were absolutely fantastic at check-in and check-out. Loved the Suna, very hot!
Stayed 1 night in Jun 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff fantastic. Beautiful old building.
Stayed 3 nights in Apr 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our new go to place to stay in Melbourne

We had a wonderful stay at the Grand Hotel. The studio room was very spacious with an amazingly comfortable king size bed. The kitchen had everything we would need if we were staying longer, dishwasher, microwave and a good size small refrigerator. Bathroom was a good size and the shower and excellent rainfall shiwer. Balcony outside and double glazed windows which did mute the sound of the nearby trains! Didn't notice them at all in the night. Close to trams, Southern Cross station, supermarkets and DFOs. We will definitely make this out hotel of choice in Melbourne.
Stayed 2 nights in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Vincent, Thurgoona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Received a terrific reception, friendly, courteous and smiling.
Stayed 2 nights in Apr 2025