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Grand Hotel Melbourne

4.5 star property

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Photo gallery for Grand Hotel Melbourne

Spa
Fridge, microwave, oven, stovetop
Executive Studio Apartment | 1 bedroom, premium bedding, pillowtop beds, minibar
Bar (on property)
Standard One Bedroom Apartment | Living room | 42-inch LCD TV with cable channels, TV, DVD player

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Kitchen
  • Bar
  • Parking available
  • Gym

Explore the area

Map
33 Spencer St, Docklands, VIC, 3000
  • Crown Casino
    ‪5 min walk‬
  • Melbourne Convention and Exhibition Centre
    ‪5 min walk‬
  • Marvel Stadium
    ‪9 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Standard Two Bedroom Apartment

Standard Two Bedroom Apartment | Living area | 42-inch LCD TV with cable channels, TV, DVD player

Standard Two Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • 1227 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard One Bedroom Apartment

Standard One Bedroom Apartment | Living room | 42-inch LCD TV with cable channels, TV, DVD player

Standard One Bedroom Apartment

10.0 out of 10
Exceptional
(4 reviews)
  • 614 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Apartment

Executive Studio Apartment | 1 bedroom, premium bedding, pillowtop beds, minibar

Executive Studio Apartment

9.6 out of 10
Exceptional
(15 reviews)
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Living area | 42-inch LCD TV with cable channels, TV, DVD player

Executive One Bedroom Apartment

10.0 out of 10
Exceptional
(5 reviews)
  • 614 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio Apartment

Standard Studio Apartment | 1 bedroom, premium bedding, pillowtop beds, minibar

Standard Studio Apartment

9.4 out of 10
Exceptional
(33 reviews)
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | Living room | 42-inch LCD TV with cable channels, TV, DVD player

Executive Two Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 1227 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Similar properties

Exterior

Brady Apartment Hotel Flinders Street

  • Pool
  • Hot Tub
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (550)
$98 nightly
The price is $98 total
includes taxes & fees
Brady Apartment Hotel Flinders Street

About this property

Grand Hotel Melbourne

Hotel in Docklands
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite. Housekeeping is available once per stay.
Grand Hotel Melbourne offers 40 accommodations with DVD players and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered once per stay.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Grand Hotel Melbourne provides a hot tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Victorian hotel also offers a fitness center, a library, and a terrace. Onsite parking is available (surcharge).

Grand Hotel Melbourne is a smoke-free property.

Gaylord Indian Restaurant - This restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Uncovered self parking on site (AUD 35 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gaylord Indian Restaurant

Things to do

  • Books
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Built in 1880
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.6 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 55.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: AUD 35 per day
  • Rollaway bed fee: AUD 55.0 per day
  • Credit card charges are subject to a surcharge of 1.6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Grand Melbourne
Grand Hotel MGallery Collection
Grand Melbourne MGallery Collection
Grand MGallery Collection
Grand Hotel Melbourne MGallery Collection
Grand Hotel Melbourne MGallery by Sofitel
Grand Hotel Melbourne MGallery Sofitel
Grand Hotel MGallery Sofitel
Grand Melbourne MGallery Sofitel
Grand MGallery Sofitel
Grand Hotel Melbourne
Quest Grand Hotel
Quest Grand Melbourne
Quest Grand

Grand Hotel Melbourne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 1001 reviews
Rating 8 - Good. 336 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Teruko

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Classy, spacious, with class. Yet people/staff are very friendly. If I have an opportunity to revisit, I will definitely stay here again.
Stayed 3 nights in Mar 2025

8/10 Good

Liam

Traveled with partner
Liked: Staff & service, amenities
Excellent location for marvel stadium & proximity to southern cross station. Room was very spacious and clean. Simple check in & check out.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful late 1800s building, with perfect modern updates. I would stay in yhis place over and over again. The indoor pool and hottub was clean and big enough for laps. Theres also a sauna. Irs walking distance from anywhere you need to go and 1 block to the city free tram. We wheeled our luggage from bus stop to the hotel, then the next day, we wheeled them the block to the tram and rode it to the cruise ship. The staff was excellent, friendly, knowledgeable and very welcoming.
Stayed 1 night in Feb 2025

8/10 Good

Gina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is an amazing old building with huge high grand ceilings and enormous hallways. Very impressive and historical architecture. Fabulous location. Not suitable for people who cannot walk far or do stairs well - otherwise a great choice for Melbourne!
Stayed 4 nights in Mar 2025

10/10 Excellent

Alan, Wollstonecraft

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm a repeat visitor, never disappointed here.
Stayed 1 night in Mar 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful studio apartment. Certainly a lovely hotel.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Spacious room and great location

Great location, 5 mins walk from Southern Cross station. Spacious room in historical building with kitchen and sitting area. With easy access to trams, can reach shops and restaurants under 15 mins or by walk 20 to 30 mins to town hall. We will book again for future Melbourne trip.
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room, great location, and friendly staff

The suite was very nice with a balcony overlooking Spencer Street. Very convenient location, just a short walk to train station, Exhibition Center, many restaurants, etc. It's an older building so it's a bit quirky, but we'd definitely stay there again. Very satisfied customers!
Stayed 1 night in Feb 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service
Denis gave a fabulous welcome on arrival. Room was clean and spacious and excellent location to the Train station. Would stay again for sure.
Stayed 1 night in Feb 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with beautiful people running it.
Stayed 4 nights in Feb 2025

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Good. Clean. Close to convention centre. Staff awesome.
Stayed 1 night in Feb 2025

10/10 Excellent

joe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Linda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel! Denis is lovely! Have already booked our next stay!
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Traveled with partner
Liked: Property conditions & facilities
Friendly staff. Large rooms. Definitely recommend & we would stay there again.
Stayed 1 night in Feb 2025

2/10 Terrible

Greg

Stayed 2 nights in Dec 2024

10/10 Excellent

Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, incredibly helpful and friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Denis from reception was very helpful. Remembered information about and made the stay a very positive experience.
Stayed 1 night in Jan 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for just one night to attend the Australian Open and work from Melbounre the next day. I had the best CBD hotel experience in quite a while. Very unique, historic building, excellent customer service and spacious room. I also enjoyed teh pool very much. Top value for money. I will be staying again.
Stayed 1 night in Jan 2025

10/10 Excellent

Christie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 2 nights in Jan 2025

2/10 Terrible

George Ellis

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The management was great. The hotel was run down and noisy.
Stayed 6 nights in Jan 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Alec

Stayed 1 night in Nov 2024

10/10 Excellent

DENIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024