Quest NewQuay

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quest NewQuay

Lobby
Two Bedroom Executive Apartment | Balcony view
View from room
Premium bedding, in-room safe, laptop workspace, blackout drapes
Two Bedroom Executive Apartment | Living area | LCD TV, Netflix, iPod dock, streaming services

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Barbecue grill
  • Gym
  • Outdoor Space
  • Air conditioning
  • Dryer

Explore the area

Map
26 Caravel Lane, Docklands, VIC, 3008
  • The District Docklands
    2 min walk
  • Marvel Stadium
    10 min walk
  • Collins Street
    15 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    21 min drive

Room options

Studio Executive

  • 344 sq ft
  • Studio
  • 1 bathroom
  • Harbor view
  • Sleeps 2
  • 1 King Bed

One Bedroom Executive Apartment

  • 516 sq ft
  • 1 bedroom
  • 1 bathroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Two Bedroom Apartment

  • 829 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds

Two Bedroom Executive Apartment

  • 828 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

One Bedroom Apartment

  • 516 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Studio

  • 344 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Studio Executive

  • Sleeps 2
  • 1 King Bed

Two-Bedroom Apartment

  • Sleeps 5
  • 1 King Bed

Studio

  • Sleeps 2
  • 1 King Bed

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

Two Bedroom Executive Apartment

  • Sleeps 5
  • 2 King Beds

One Bedroom Executive Apartment

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Quest NewQuay

4-star aparthotel in Docklands
This aparthotel features a 24-hour fitness center, a rooftop terrace, and a 24-hour business center. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite. Each apartment provides a dryer and a refrigerator, plus free WiFi and an LCD TV with digital channels. Guests can appreciate conveniences like a microwave and a coffee/tea maker, and other amenities include an iPod dock and Netflix. Weekly housekeeping is available.
Quest NewQuay offers 221 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. LCD televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site at this 4-star property. This Melbourne aparthotel also offers a 24-hour fitness center, a rooftop terrace, and barbecue grills. Concierge services and a complimentary grocery shopping service can be provided.

Quest NewQuay has designated areas for smoking.

Languages

Chinese (Mandarin), English, Greek, Hindi, Italian, Maltese

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Family friendly

  • Free crib

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Dining

  • Dining table

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: AUD 55 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • iPod dock
  • LCD TV with digital channels
  • Netflix
  • Streaming services
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Picnic area
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Work spaces

  • 24-hour business center
  • Computer station
  • Conference space
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (50 inch wide door)
  • Handrails in hallways (50 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (weekly)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a metro station
  • Near a train station
  • Near an outlet shopping mall

Things to do

  • 24-hour gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 221 units
  • Banquet hall
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The property charges 1.43 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.43 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest NewQuay Apartment
Quest NewQuay Docklands
Quest NewQuay Docklands
Quest NewQuay Aparthotel
Quest NewQuay Aparthotel Docklands

Quest NewQuay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 399 out of 611 reviews" "
Rating 8 - Good. 153 out of 611 reviews" "
Rating 6 - Okay. 28 out of 611 reviews" "
Rating 4 - Poor. 20 out of 611 reviews" "
Rating 2 - Terrible. 11 out of 611 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James, Narangba

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were all very professional, attentive, kind, and very helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

kayla

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Was such a great hotel stay, great size rooms for kids and very family friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Lynley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really appreciated being able to leave our bags there for the day.
Stayed 1 night in Oct 2024

10/10 Excellent

Cate

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great check in experience. Loved this hotel. Will definitely be back!
Stayed 1 night in Oct 2024

10/10 Excellent

Ricky

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff service
Stayed 2 nights in Sep 2024

10/10 Excellent

Marieetta

Liked: Cleanliness, room comfort
Perfect
We enjoyed our stay. friendly staff, the room clean and fresh. Walking distance to shops, cafes, restaurants. Easy transportation to the city. Perfect for us, we will be back.
Stayed 1 night in Sep 2024

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place for a stay!
Stayed 2 nights in Sep 2024

6/10 Okay

Amy

Traveled with group
Liked: Cleanliness, property conditions & facilities
When I got there they told me the room has no parking included I asked if I could please pay extra for a park they were then rude and said sorry we are full no parking spots left, I was quite then proceeded too point me in the opposite direction to the closest secure carp
Stayed 1 night in Sep 2024

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Woolworths straight across the road and bottle shop and restaurant across street. Great for families. 2 smart tvs in our 2 bedroom apartment. Kitchen is fine but ours had no frypan. Parking was good but I pre-booked it.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Stayed 2 nights in Sep 2024

8/10 Good

Jean Pascal

Stayed 3 nights in Sep 2024

8/10 Good

Amit

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Two twin bed were adjoined to make one large bed which I thought was a little inconvenient for me and late check out after 11 wasn’t offered.
Stayed 1 night in Sep 2024

8/10 Good

Rachel

Liked: Amenities, room comfort
Great location in the heart of Docklands. The room we were originally allocated was dirty, the kitchen faucet was broken, and only one fork, knife and spoon (it was a studio room for 2 pax). We expressed our concerns to the front desk staff who were extremely understanding and helpful and allocated us another room (a 1 bed apartment as there were no other studio's available) Although some of the rooms appear to be below standard, we could not fault the service provided by the staff
Stayed 5 nights in Sep 2024

8/10 Good

sandra

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ruby

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Wayne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Rafal

Business traveler
Liked: Cleanliness, room comfort
Stayed 12 nights in Aug 2024

10/10 Excellent

Kirsty

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff on arrival and checkout, great location and parking just across the road
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, room comfort
Two room stay
Clean and well maintained. Staff were friendly and helpful. The only improvement could have been in the communication leading up to our stay where we made some requests for the room configurations but the rooms were set up as requested when we arrived so we were happy. We also received a late check out, which was great!
Stayed 1 night in Aug 2024

10/10 Excellent

Glen Mark

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff were very obliging, we couldn’t fault them. Had 8 nights there and would recommend it.
Stayed 8 nights in Jul 2024

8/10 Good

adrian and kellie

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service and all you need but had adjoining door between our room and another persons room. Could hear everything including conversation.
Stayed 1 night in Aug 2024

4/10 Poor

Angela

Disliked: Cleanliness, room comfort
Better options around the area
Handy to free Tram and supermarkets. Unfortunately basic requirements cannot be met. Kingbed room booked - twin beds pushed together provided with gap in the middle - was advised by reception at checkin that the hotel provided King size beds in ALL rooms; Twin quilts made as King quilt cover so would fall to the side and leave a gap in the middle at night; Requested 2 extra pillows and told should check the wardrobe for more - which I had already done; Room not cleaned properly on checkin - dirty cup and empty drink can left; and also daily even though "full service paid for" as confirmed by reception; Basic supplies including coffee and milk not replenished even after requested. Total 7 nights stay - I had to request basic items on 5 evenings (and that's only because Sunday there is no housekeeping). Lots of other better options around the area.
Stayed 7 nights in May 2024