Comfort Hotel Melbourne Central

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Hotel Melbourne Central

Balcony
Exterior
Point of interest
Point of interest
Point of interest

Reviews

7.4 out of 10

Good

Popular amenities

  • Housekeeping
  • Room service
  • Parking available
  • Laundry
  • Kitchen
  • Free WiFi

Explore the area

Map
43 Lonsdale Street, Melbourne, VIC, 3000
  • Her Majesty's Theatre
    3 min walk
  • Princess Theatre
    3 min walk
  • Collins Street
    7 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    26 min drive

Room options

Deluxe Apartment, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 Queen Beds

Standard Apartment, 1 Bedroom

  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Deluxe Apartment

  • Sleeps 4
  • 2 Queen Beds

One Bedroom Standard Apartment

  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Standard Apartment

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Comfort Hotel Melbourne Central

4-star hotel in Melbourne Central Business District
This smoke-free hotel features a conference center, self parking, and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Limited housekeeping is available.
Comfort Hotel Melbourne Central offers 53 accommodations with safes and coffee/tea makers. These individually furnished accommodations have separate sitting areas. 45-inch flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Comfort Hotel Melbourne Central features multilingual staff, concierge services, and laundry facilities. Event facilities measuring 753 square feet (70 square meters) include a conference center. Wireless Internet access is complimentary. This business-friendly hotel also offers dry cleaning/laundry services, room service (during limited hours), and express check-out. Parking is available onsite for a surcharge.

Comfort Hotel Melbourne Central is a smoke-free property.

Room service (during limited hours) is available.

Languages

English, Filipino, Hindi, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (AUD 35 per night)

Family friendly

  • Crib (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference center (753 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Saturday (8:00 AM - 11:00 PM) and Sunday - Sunday (9:00 AM - 9:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Reception hours are 8 AM - 8 PM on Sundays and public holidays

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 40.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: AUD 35 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a security system and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest Lonsdale
Quest Lonsdale Apartment
Quest Lonsdale Apartment Melbourne
Quest Lonsdale Melbourne
Quest On Lonsdale Hotel Melbourne

Comfort Hotel Melbourne Central Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 176 out of 818 reviews" "
Rating 8 - Good. 319 out of 818 reviews" "
Rating 6 - Okay. 194 out of 818 reviews" "
Rating 4 - Poor. 84 out of 818 reviews" "
Rating 2 - Terrible. 45 out of 818 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Room was better than what I expected but found bed and pillows uncomfortable
Stayed 4 nights in Aug 2024

2/10 Terrible

Graeme

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Operators are rip off merchants.
Stayed 4 nights in Aug 2024

8/10 Good

Darryl

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Liked the location and the room we stayed in overnight. Would recommend the hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Grant

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely coming back here again staff were excellent great place to stay
Stayed 4 nights in Aug 2024

8/10 Good

Wayne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location, nice staff, clean spacious room apart from bathroom, bathroom needs attention plus taps need to be flick mixer type, bed needs replacing as it rolls badly into middle, overall our 3 nights were very good
Stayed 3 nights in Aug 2024

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice stay
Stayed 1 night in Aug 2024

8/10 Good

Kelli

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
It was good close to the stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay in two bedrooms room
Stayed 1 night in Mar 2024

6/10 Okay

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, affordable and convenient.
Stayed 1 night in May 2024

8/10 Good

Blake

Business traveler
Liked: Cleanliness, staff & service
Great value for money.
Stayed 2 nights in May 2024

8/10 Good

Sue

Stayed 1 night in May 2024

10/10 Excellent

Scott

Stayed 3 nights in May 2024

10/10 Excellent

Cecelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff provided very friendly and efficient service. This building is not as modern as others, but has been maintained/updated nicely. My stay was thoroughly enjoyed.
Stayed 2 nights in May 2024

6/10 Okay

ANNE

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The apartment was fine. However, we had to ask for toilet paper as there was only about a third of a roll. On our third night the cleaner knocked on our door at 6.25pm and asked could she come in and clean. We said no.
Stayed 4 nights in Apr 2024

2/10 Terrible

Jamie

Stayed 2 nights in Apr 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Steve

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is well located to transport and is a comfortable walk to the action. Great food options and theatre. The rooms are spacious and well appointed but soundproofing is lacking and if you have a noisey neighbour, as I did with an adjoining door, then you are subjected hearing their conversations word for word.
Stayed 3 nights in Mar 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

ROBERT

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Kathryn

Business traveler
Liked: Staff & service, room comfort
sorry I could not handle no way to be clean
top of kitchenette near sink covered with scratch marks cigarette burns reported by me to the management bed comfortable close to shops and transport no service when requested on check in no laundry but advertised no dustpan and brush I stayed the full 7 days..Just
Stayed 7 nights in Mar 2024

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness
A few minor maintenance issues need to be attended. Avoid the top floor if you are a light sleeper, fans run on the roof all night long.
Stayed 7 nights in Mar 2024

6/10 Okay

Beverly

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The room was spacious and the bed comfy but otherwise there are a lot of improvements needed. We stayed for 3 nights. The kitchenette worktop was damaged making it unhygienic. There were no dinner plates and no washing up liquid. The promised daily housecleaning did not happen meaning we had to ask for extra toilet paper and coffee but they were unable to give us milk. The tea towel needed changing daily as did the bath mat and hand towels, and we had to make do as when we asked, we were told housekeeping had gone home. We loved the location but management needs to make improvements.
Stayed 3 nights in Feb 2024

10/10 Excellent

LYNDA

Liked: Cleanliness, staff & service
Very nice
Stayed 2 nights in Feb 2024

6/10 Okay

Barbara

Traveled with family
Liked: Cleanliness
Our room wasn’t ready and we couldn’t get in until 6pm. The fridge didn’t work and we had to complain twice for them to agree it didn’t work. It was replaced more than 24 hours after arrival. Otherwise the room was spacious, clean and comfortable. The hotel was very quiet with great block out curtains. Not too far to walk to shops and trams close by.
Stayed 5 nights in Feb 2024