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Quest On William

4.5 star property

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December 2024
January 2025

Photo gallery for Quest On William

Executive Two Bedroom Apartment | Desk, soundproofing, iron/ironing board, free WiFi
Executive Two Bedroom Apartment | Desk, soundproofing, iron/ironing board, free WiFi
Front of property - evening/night
Desk, soundproofing, iron/ironing board, free WiFi
Executive One Bedroom Apartment | Desk, soundproofing, iron/ironing board, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Washer
  • Room service
  • Parking available
  • Gym
  • Kitchen
  • Air conditioning

Explore the area

Map
172 William Street, Melbourne, VIC, 3000
  • Collins Street
    4 min walk
  • Flinders Lane
    6 min walk
  • Bourke Street Mall
    8 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    26 min drive

Room options

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Desk, soundproofing, iron/ironing board, free WiFi

Executive One Bedroom Apartment

  • 764 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Desk, soundproofing, iron/ironing board, free WiFi

One Bedroom Apartment

  • 764 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | Desk, soundproofing, iron/ironing board, free WiFi

Executive Two Bedroom Apartment

  • 947 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Studio Apartment

Studio Apartment | Private kitchen | Fridge, microwave, oven, stovetop

Studio Apartment

  • 517 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | Private kitchen | Fridge, microwave, oven, stovetop

Three Bedroom Apartment

  • 1421 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 King Beds OR 1 King Bed and 4 Twin Beds

View all photos for Deluxe Two Bedroom Apartment

Deluxe Two Bedroom Apartment | Private kitchen | Fridge, microwave, oven, stovetop

Deluxe Two Bedroom Apartment

  • 1270 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Desk, soundproofing, iron/ironing board, free WiFi

Two Bedroom Apartment

  • 775 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Executive Apartment

Desk, soundproofing, iron/ironing board, free WiFi

Two Bedroom Executive Apartment

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for One Bedroom Executive Apartment

Desk, soundproofing, iron/ironing board, free WiFi

One Bedroom Executive Apartment

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Studio

Desk, soundproofing, iron/ironing board, free WiFi

Studio

  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Executive Suite

  • Sleeps 4
  • 2 Twin Beds, 1 Double Bed and 1 Queen Bed

Similar properties

Exterior

Aura on Flinders Serviced Apartments

Kitchen
Washer
Dryer
Free WiFi
4.0 out of 5, Very Good, (2800)
The price is $88
per night
$96 total
includes taxes & fees
Dec 11 - Dec 12
Aura on Flinders Serviced Apartments

About this property

Quest On William

4.5-star aparthotel in Melbourne Central Business District
Along with a fitness center, this smoke-free aparthotel has self parking and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and express check-in are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Limited housekeeping is available.
Quest On William offers 68 air-conditioned accommodations with washers/dryers and coffee/tea makers. 45-inch LCD televisions come with premium cable channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness center.
Quest On William features a fitness center, tour/ticket assistance, and concierge services. Event facilities measuring 861 square feet (80 square meters) include conference space. Wireless Internet access is complimentary. This business-friendly aparthotel also offers dry cleaning/laundry services, express check-in, and room service (during limited hours). Limited onsite parking is available on a first-come, first-served basis (surcharge).

Quest On William is a smoke-free property.

Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, French, Thai, Vietnamese

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (AUD 48 per night)
  • Secured, covered self parking on site (AUD 48 per night)
  • Limited onsite parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 45-inch LCD TV with premium cable channels

Laundry

  • Laundry service
  • Washer/dryer

Work spaces

  • 861 square feet of conference space
  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a metro station
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 14 floors
  • 68 units
  • Built in 1997
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: AUD 48 per night (in/out privileges)
  • Nearby parking fee: AUD 48 per night(755 ft away; open 24 hours)
  • Late check-out fee: AUD 50 (subject to availability)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest William Serviced Apts
Quest William Serviced Apts Apartment
Quest William Serviced Apts Apartment Melbourne
Quest William Serviced Apts Melbourne
Quest William Apartment Melbourne
Quest William Apartment
Quest William Melbourne
Quest On William Melbourne
Quest On William Melbourne
Quest On William Aparthotel
Quest On William Aparthotel Melbourne

Quest On William Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 457 out of 1048 reviews" "
Rating 8 - Good. 395 out of 1048 reviews" "
Rating 6 - Okay. 127 out of 1048 reviews" "
Rating 4 - Poor. 42 out of 1048 reviews" "
Rating 2 - Terrible. 27 out of 1048 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Kelly

Traveled with partner
The property is tired and needs some TLC. Good location with Tram station across the road and easy walking to dining and shopping options.
Stayed 3 nights in Aug 2024

2/10 Terrible

Damon

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, property conditions & facilities
A nice room in a convenient location. Only let down was a smoker next door in a residential apartment that was part of the building.
Stayed 2 nights in Jul 2024

10/10 Excellent

Renae

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly & helpful. Great location, we walked most places we visited.
Stayed 4 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Very clean room, all staff were polite and friendly. Spacious and quiet. Definitely will be staying again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yew Hoong, Singapore

Liked: Cleanliness, property conditions & facilities
Good location. Helpful staff
Stayed 9 nights in Jul 2024

10/10 Excellent

Ron

Liked: Room comfort
Great location
Location was great, close to public transport. Staff were very friendly and helpful. The rooms were clean and comfortable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Jun 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing service, checked us in early and catered to our every need ( which wasn’t many). Great reception staff…
Stayed 5 nights in Jun 2024

8/10 Good

Robyn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

MIN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed on Quest on William for 4 days. It is very quiet, convenient and comfortable. My staying here is just like my own home. The staff are very polite and friend. The smiling service makes us warm and happy. The transport near it is very convenient. We like it very much. The next time when we visit Melbourne, we hope to stay here again. Many thanks Quest on William. Many thanks Expedia's reliable service.
Stayed 3 nights in Jun 2024

4/10 Poor

Blake

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Shane

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in May 2024

6/10 Okay

Holly

Traveled with partner
Disliked: Property conditions & facilities
It was very close to everything, right in the CBD, we had booked a one bedroom apartment with a queen bed but it was definitely more of a double bed so we found sleeping was pretty uncomfortable. The apartment was clean and spacious, just outdated.
Stayed 2 nights in Apr 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
super love this apartment
Stayed 3 nights in Apr 2024

6/10 Okay

Cindy

Stayed 5 nights in Apr 2024

8/10 Good

Anne

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Dean, Waverley

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Melbourne Marvel
Outstanding
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Walkable location some minor issues
Great walkable location for Melbourne CBD. Booked a one bedroom apt and was upgraded to 2 bedroom. Apt had odd layout with main bedroom not near bathroom. Spacious bathroom and walk-in shower with rainhead. Only 1 lift working during stay which caused some delays. Some downlights not working and wind whistled at night from lounge windows.
Stayed 6 nights in Mar 2024

8/10 Good

Kaylene

Liked: Cleanliness
Perfect location inner city
Great location within walking distance from city centre and ease of access to public transport. Clean and comfortable .
Kitchen
Bedroom
Laundry
View
Stayed 2 nights in Mar 2024

10/10 Excellent

Abbie

Liked: Cleanliness, property conditions & facilities
Beautiful staff
Stayed 1 night in Feb 2024

8/10 Good

Kylie

Liked: Cleanliness, amenities, property conditions & facilities
Construction near by was very noisy. Staff were very friendly and professional.
Stayed 3 nights in Feb 2024

6/10 Okay

paul

Liked: Cleanliness
sound from other rooms due to lack of ‘standard’ sound proofing or insulation was very poor
Stayed 1 night in Jan 2024

10/10 Excellent

Kate

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024