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Quest Sanctuary Lakes

4.0 star property

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Photo gallery for Quest Sanctuary Lakes

Property grounds
Hallway
Desk, blackout drapes, soundproofing, iron/ironing board
Garden
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Washer
  • Pool
  • Room service
  • Barbecue grill

Explore the area

Map
9 Greg Norman Drive, Point Cook, VIC, 3030
  • Sanctuary Lakes Golf Club
    ‪6 min walk‬
  • Point Cook Coastal Park
    ‪5 min drive‬
  • Altona Beach
    ‪11 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪32 min drive‬

Room options

View all photos for Studio Apartment

Studio Apartment | Desk, blackout drapes, soundproofing, iron/ironing board

Studio Apartment

  • 323 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Townhouse

55-inch Smart TV with digital channels, TV

Two Bedroom Townhouse

  • 646 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Townhouse

55-inch Smart TV with digital channels, TV

One Bedroom Townhouse

  • 474 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedrooms Apartment

Desk, blackout drapes, soundproofing, iron/ironing board

Two Bedrooms Apartment

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio

Desk, blackout drapes, soundproofing, iron/ironing board

Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

Desk, blackout drapes, soundproofing, iron/ironing board

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Werribee, an IHG Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, (283)
The price is $118
per night
$130 total
includes taxes & fees
Feb 18 - Feb 19
Holiday Inn Werribee, an IHG Hotel

About this property

Quest Sanctuary Lakes

4-star aparthotel in Point Cook
Along with an indoor pool, this smoke-free aparthotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, outdoor tennis courts, and a sauna are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a dining area.
Quest Sanctuary Lakes offers 43 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies. Accommodations offer separate sitting areas and include desks. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. 55-inch Smart televisions come with premium digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the aparthotel include outdoor tennis courts, an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Quest Sanctuary Lakes provides outdoor tennis courts, a sauna, and a fitness center. The aparthotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly aparthotel also offers a terrace, barbecue grills, and tour/ticket assistance. Complimentary self parking is available on site.

Quest Sanctuary Lakes is a smoke-free property.

Continental breakfasts are available for a surcharge.
Quest Sanctuary Lakes has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Pool/Spa

  • In-room massages
  • Indoor pool
  • Sauna
  • Steam room

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Family friendly

  • Crib: AUD 10 per day

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Continental breakfast available for a fee: AUD 10 per person
  • A bar/lounge
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch smart TV with premium digital channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor tennis courts
  • Golf driving range
  • Gym
  • Golf lessons nearby
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 2 floors
  • 43 units
  • Banquet hall
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 9:00 PM) and Friday - Sunday (9:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 10 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest Sanctuary Lakes
Quest Sanctuary Lakes Aparthotel
Quest Sanctuary Lakes Aparthotel Point Cook
Quest Sanctuary Lakes Point Cook
Sanctuary Lakes Quest
Quest Sanctuary s Aparthotel
Quest Sanctuary Lakes Aparthotel
Quest Sanctuary Lakes Point Cook
Quest Sanctuary Lakes Aparthotel Point Cook

Quest Sanctuary Lakes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 205 out of 348 reviews
Rating 8 - Good. 101 out of 348 reviews
Rating 6 - Okay. 31 out of 348 reviews
Rating 4 - Poor. 8 out of 348 reviews
Rating 2 - Terrible. 3 out of 348 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Property conditions & facilities
Disliked: Cleanliness
Property was nice but our toddlers white socks came back black from walking around on the carpet and tiles
Stayed 3 nights in Oct 2024

10/10 Excellent

Soniane

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Julia

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Collen

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in Oct 2024

10/10 Excellent

ziad

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean and quiet excellent for families
Stayed 4 nights in Oct 2024

8/10 Good

Derral

The Cleanliness of the Property could have been a little better. Also over all Presentation was average condition. Of the property.
Stayed 1 night in Sep 2024

6/10 Okay

Karyn

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Brenton

Liked: Cleanliness, amenities, property conditions & facilities
Quite area and safe neighbourhood
Stayed 2 nights in Sep 2024

2/10 Terrible

Nicole

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing no decent customer service
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Family weekend
Family weekend trip, very comfortable and close to the place we visiting.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great property, near to shops
Stayed 6 nights in Jul 2024

8/10 Good

Greg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were provided with roomy and comfortable accommodation. The full kitchen is great, and both RC-units can crank up the heat. The shower has great pressure, and doesn't use one of those annoying rainwater heads that just falls in the centre of the shower. Bed is comfy, and we didn't get disturbed by the golfing-crazies who are already there before the crack of dawn. WIFI is strong, although we couldn't get any streaming services, as we suspect the smart tv is just a little out of date. All in all, a great place to stay, provided you aren't looking to be in the middle of the action.
Stayed 3 nights in Jun 2024

10/10 Excellent

Martin

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Very nice and spacious apartment. Fantastic gym, pool and spa area.
Stayed 4 nights in Jun 2024

10/10 Excellent

Farhan

Traveled with family
Liked: Cleanliness, room comfort
Sanctuary Lakes
Good views. Comfortable bedrooms. Great location. Would recommend families.
Stayed 3 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, room comfort
A great place to stay
Recommend this venue
Stayed 4 nights in Mar 2024

10/10 Excellent

Leonie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Malcolm

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
enjoyed that was safe and quiet.
Stayed 2 nights in Mar 2024

4/10 Poor

monique

Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, room comfort
Very nice resort. Would like to have stayed longer and explored all facilities.
Stayed 1 night in Mar 2024

6/10 Okay

John

Business traveler, Traveled with partner
Disliked: Amenities
I don’t like this website, since you click on “Other” and you get a pop up window that is faded out that you cannot access! Upon arrival, the booking “recorded” by Quest did not match with the booking we had made nor with the email message from Wotif/Expedia. We were told by the receptionist that there was an issue between Wotif/Expedia and Quest, the upshot being that the issues with the reservation were not caused by us. Inside we found several ants wandering about the kitchen bench, a long dark hair on the kitchen bench, and a kitchen chair that had dirty spots on the padded seat cushion. I subsequently cleaned this chair seat and with some effort was able to remove most of the spots. During our stay unfortunately we broke a glass, and we were on our hands and knees to pick up the flecks of glass because we could not find a dustpan and brush with which to do a clean up. The receptionist was highly efficient, with a friendly professional manner.
Stayed 2 nights in Feb 2024

6/10 Okay

Carmine

Disliked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Sonia

Stayed 1 night in Feb 2024

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024