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Quest Sanctuary Lakes

4.0 star property

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Photo gallery for Quest Sanctuary Lakes

Property grounds
Indoor pool
55-inch Smart TV with digital channels, TV
55-inch Smart TV with digital channels, TV
Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Dryer
  • Bar
  • Washer
  • Pool
  • Room service

Explore the area

Map
9 Greg Norman Drive, Point Cook, VIC, 3030
  • Sanctuary Lakes Golf Club
    ‪5 min walk‬
  • Werribee Mercy Hospital
    ‪8 min drive‬
  • Werribee Open Range Zoo
    ‪10 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪31 min drive‬

Room options

View all photos for Studio Apartment

Studio Apartment | Desk, blackout drapes, soundproofing, iron/ironing board

Studio Apartment

  • 323 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Townhouse

55-inch Smart TV with digital channels, TV

Two Bedroom Townhouse

  • 646 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Townhouse

55-inch Smart TV with digital channels, TV

One Bedroom Townhouse

  • 474 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedrooms Apartment

Desk, blackout drapes, soundproofing, iron/ironing board

Two Bedrooms Apartment

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio

Desk, blackout drapes, soundproofing, iron/ironing board

Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

Desk, blackout drapes, soundproofing, iron/ironing board

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

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About this property

Quest Sanctuary Lakes

4-star aparthotel in Point Cook
Along with an indoor pool, this smoke-free aparthotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, outdoor tennis courts, and a sauna are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a dining area.
Quest Sanctuary Lakes offers 43 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies. Accommodations offer separate sitting areas and include desks. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. 55-inch Smart televisions come with premium digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the aparthotel include outdoor tennis courts, an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Quest Sanctuary Lakes provides outdoor tennis courts, a sauna, and a fitness center. The aparthotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly aparthotel also offers a terrace, barbecue grills, and tour/ticket assistance. Complimentary self parking is available on site.

Quest Sanctuary Lakes is a smoke-free property.

Continental breakfasts are available for a surcharge.
Quest Sanctuary Lakes has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Pool/Spa

  • In-room massages
  • Indoor pool
  • Sauna
  • Steam room

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Family friendly

  • Crib: AUD 10 per day

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Continental breakfast available for a fee: AUD 10 per person
  • A bar/lounge
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 55 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch smart TV with premium digital channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor tennis courts
  • Golf driving range
  • Gym
  • Golf lessons nearby
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 2 floors
  • 43 units
  • Banquet hall
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 9:00 PM) and Friday - Sunday (9:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55.0 per day
Cribs (infant beds) are available for AUD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 10 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 55.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest Sanctuary Lakes
Quest Sanctuary Lakes Aparthotel
Quest Sanctuary Lakes Aparthotel Point Cook
Quest Sanctuary Lakes Point Cook
Sanctuary Lakes Quest
Quest Sanctuary s Aparthotel
Quest Sanctuary Lakes Aparthotel
Quest Sanctuary Lakes Point Cook
Quest Sanctuary Lakes Aparthotel Point Cook

Quest Sanctuary Lakes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 210 out of 356 reviews
Rating 8 - Good. 103 out of 356 reviews
Rating 6 - Okay. 31 out of 356 reviews
Rating 4 - Poor. 8 out of 356 reviews
Rating 2 - Terrible. 4 out of 356 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a great location
Stayed 2 nights in Feb 2025

10/10 Excellent

gregory

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, spacious, comfortable, and would stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Syed

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place highly recommended, friendly staff.
Stayed 10 nights in Jan 2025

2/10 Terrible

Sarah Berry

Traveled with partner
Getting a bit of age about it and a few housekeeping/ basic cleaning issues but worst thing was that I didn’t sleep a wink due to a piece of our apartment flashing being lose and flapping and banging very loudly all night in the heavy winds.
Stayed 1 night in Feb 2025

10/10 Excellent

Ann-Maree

Liked: Cleanliness, room comfort

Great place to stay!

Great location, friendly and helpful staff, comfy beds.
Stayed 8 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort

Fabulous place to stay!

Excellent stay. King bed was very comfy. Large room with whirpool tub and kitchenette. Front desk staff were amazing! Close to train, highways and waterfront.
Stayed 4 nights in Jan 2025

10/10 Excellent

Varghese

Traveled with family
Liked: Cleanliness, property conditions & facilities
An amazing property around a golf course and the staff was extremely friendly. Special mention goes to Tan, who went above and beyond to help us whenever we needed anything.
Stayed 11 nights in Dec 2024

8/10 Good

Lindi

Traveled with family
Liked: Cleanliness
Very comfortable and clean. Very big rooms. The only downfall for us with 2 children is that the pool and gym were a 5-10 min walk away and was very crowded.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rohini

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place will come back again
Stayed 3 nights in Dec 2024

8/10 Good

Thiam Lok Francis

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Likes: Spacious, quiet, free parking, well-maintained & shopping centre within 5 mins drive. Dislikes: Didn’t clear ashtray & stairs carpet looks dirty, could be due to dark colour. Overall, will stay with them again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Palepa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing staycation with my kids.
Stayed 1 night in Dec 2024

8/10 Good

Rick

Liked: Cleanliness, amenities, property conditions & facilities
The unit was very good and clean, the only problem was because of a Medical condition, it was quite difficult.to negotiate the steepness of the staircase to the bedroom area, I stumbled a couple of times. The bed was very comfortable and shower was a good size to accommodate me and my problems.
Stayed 1 night in Dec 2024

10/10 Excellent

Mina

Liked: Cleanliness, property conditions & facilities
Very nice stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Abuk

Liked: Cleanliness, amenities, property conditions & facilities
Really good
Stayed 2 nights in Nov 2024

10/10 Excellent

Tammy

Liked: Cleanliness, property conditions & facilities
Property was a little dated, but comfortable and well equipped. Area is stunning and everything at your finger tips. Would recommend this property and happily stay again.
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Property conditions & facilities
Disliked: Cleanliness
Property was nice but our toddlers white socks came back black from walking around on the carpet and tiles
Stayed 3 nights in Oct 2024

10/10 Excellent

Soniane

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Julia

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Collen

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in Oct 2024

10/10 Excellent

ziad

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean and quiet excellent for families
Stayed 4 nights in Oct 2024

8/10 Good

Derral

The Cleanliness of the Property could have been a little better. Also over all Presentation was average condition. Of the property.
Stayed 1 night in Sep 2024

6/10 Okay

Karyn

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Brenton

Liked: Cleanliness, amenities, property conditions & facilities
Quite area and safe neighbourhood
Stayed 2 nights in Sep 2024

2/10 Terrible

Nicole

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing no decent customer service
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Stayed 1 night in Aug 2024