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Aparthotel

Quest Southbank

4.5 star property

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Aerial view
Deluxe Three Bedroom Apartment | Terrace/patio
Two Bedroom Apartment | 1 bedroom, in-room safe, desk, laptop workspace
Two Bedroom Apartment | Private kitchen | Full-size fridge, microwave, oven, stovetop
Executive One Bedroom Apartment | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Room service
  • Dryer
  • Washer
  • Housekeeping

Explore the area

Map
12-16 Kavanagh Street, Southbank, VIC, 3006
  • Crown Casino
    ‪12 min walk‬
  • Melbourne Convention and Exhibition Centre
    ‪14 min walk‬
  • Rod Laver Arena
    ‪15 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Living room | LED TV

Executive One Bedroom Apartment

  • 592 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | 1 bedroom, in-room safe, desk, laptop workspace

One Bedroom Apartment

  • 538 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | 1 bedroom, in-room safe, desk, laptop workspace

Executive Two Bedroom Apartment

  • 904 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Deluxe Three Bedroom Apartment

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Three Bedroom Apartment

  • 1184 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 1 Queen Bed and 2 King Beds OR 1 Queen Bed, 1 King Bed and 2 Twin Beds

View all photos for Deluxe Two Bedroom Apartment

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Two Bedroom Apartment

  • 1055 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | 1 bedroom, in-room safe, desk, laptop workspace

Two Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • 840 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

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The price is $143 total
includes taxes & fees
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About this property

Quest Southbank

4.5-star aparthotel in Southbank
Along with a restaurant, this smoke-free aparthotel has a fitness center and a snack bar/deli. WiFi in public areas is free. Additionally, a sauna, a 24-hour business center, and a coffee shop/cafe are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and an electric kettle, and other amenities include free WiFi and an LED TV.
Quest Southbank offers 96 air-conditioned accommodations with washers/dryers and espresso makers. LED televisions are featured in guestrooms. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and rice cookers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a sauna and a fitness center.
Quest Southbank features a sauna and a fitness center. Dining options at the aparthotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. This 4.5-star property offers access to a 24-hour business center and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly aparthotel also offers tour/ticket assistance, concierge services, and laundry facilities. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Quest Southbank is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 1:00 PM.
Saporito Cafe Bar & Grill - This café serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Greek, Hindi, Indonesian, Russian, Thai, Vietnamese

Property amenities

Pool/Spa

  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Limo/town car service
  • Car recommended
  • Secured, uncovered self parking on site (AUD 35 per night)

Family friendly

  • Children stay free (see details)

Restaurants on site

  • Saporito Cafe Bar & Grill

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Rice cooker
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: AUD 27 to 27 for adults and AUD 27 to 27 for children
  • A coffee shop/cafe
  • A restaurant
  • Dining table
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Alarm clock
  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 55-inch LED TV
  • Stereo

Laundry

  • Laundry detergent
  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • 24-hour business center
  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free grocery shopping service
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a metro station
  • Near a train station
  • Near an outlet shopping mall

Things to do

  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 1 building
  • 22 floors
  • 96 units
  • At least 80% lighting from LEDs
  • Recycling
  • Soundproofing
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per day
Cribs (infant beds) are available for AUD 10.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 27 to 27 for adults, and AUD 27 to 27 for children
  • Airport shuttle fee: AUD 98 per vehicle (maximum occupancy 4)
  • Uncovered self parking fee: AUD 35 per night (in/out privileges)
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest Apartment Southbank
Quest Southbank
Southbank Quest
Quest Southbank Apartment
Quest Southbank Southbank
Quest Southbank Aparthotel
Quest Southbank Aparthotel Southbank

Quest Southbank Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 519 out of 1016 reviews
Rating 8 - Good. 382 out of 1016 reviews
Rating 6 - Okay. 81 out of 1016 reviews
Rating 4 - Poor. 21 out of 1016 reviews
Rating 2 - Terrible. 13 out of 1016 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

T

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Large clean room Beds comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Glenys

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved everything - will be back
Stayed 3 nights in Apr 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful family apartment for our family birthday celebration. Only problem was that our VIP perk was white wine that none of us like.
Stayed 1 night in Apr 2025

10/10 Excellent

Ching-Ho

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Big size 3 bedrooms apartment with all the essentials.
Stayed 5 nights in Mar 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property to stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Lovely place nice and clean. Receptionist excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Spacious & well equipped. Good value.
Stayed 3 nights in Mar 2025

10/10 Excellent

Colleen

Traveled with group
Liked: Cleanliness, property conditions & facilities
Clean and great accomodation. Friendly and helpful staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Christian

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, room comfort

Chris Stapleton Concert 🌟🌟🌟

Fantastic apartment. Plenty of room and great facilities. Clean, well maintained. Close to everything, plenty of supermarkets, cafes, restaurants, bars all close by. Walking distance to Rod Laver Arena.
Stayed 3 nights in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay, thanks!
Stayed 5 nights in Jan 2025

8/10 Good

Ann-Maree

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, walking distance to fantastic dining, Rod Laver Arena, Crown Casino, Flinders Station and so much more
Stayed 3 nights in Jan 2025

10/10 Excellent

Kristy

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and safe. 15minute easy walk to the Australian Open Tennis.
Stayed 4 nights in Jan 2025

8/10 Good

Stella

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for the Australian Open. It’s only a 10 minute walk from Melbourne Park, has an excellent IGA very near by, a lovely cafe at the bottom of the building, and is very well set up. We were on the 13th floor and it was pretty quiet. The beds were very comfortable and we loved the fact that you could choose to have four single beds.
Stayed 4 nights in Jan 2025

8/10 Good

Shannon

Liked: Cleanliness

Great location, nice apartment, uncomfortable bed.

We stayed for a week to watch the tennis. Location couldn’t have been better. Close walk to Melbourne Park with unlimited bars and restaurants just a block away at Southgate along the river. The apartment had everything we needed and was very comfortable except the bed. It sagged down in the middle and was quite springy. I would however, stay here again, as the location was so amazing and the apartment was nice.
Stayed 7 nights in Jan 2025

10/10 Excellent

Debbie, Booyong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the proximity to CBD - shops, theatres, tennis, and gardens, yet it is in a leafy quiet area.
Stayed 3 nights in Jan 2025

8/10 Good

ho kun

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Tracey, Baldivis

Liked: Cleanliness, property conditions & facilities
Close to all we needed
Stayed 1 night in Jan 2025

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed at the Quest Southbank a few times now. Best place in CBD to stay. Staff go above and beyond. Stayed for new year's. Fantastic views of the fireworks. No complaints.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, property conditions & facilities
We enjoyed our stay at the Quest. The location is convenient and walking distance to the city. The apartment provides all the sundries we need and the reception was attentive and helpful.
Stayed 6 nights in Dec 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities
Staff was excellent apartments were clean and tidy
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Jessica

Liked: Cleanliness, room comfort
Spacious room. Clean and great service.
Stayed 1 night in Dec 2024