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Quest Southbank

4.5 star property

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Aerial view
One Bedroom Apartment | Living area | LED TV
Two Bedroom Apartment | In-room safe, desk, laptop workspace, blackout drapes
Point of interest
Two Bedroom Apartment | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Room service
  • Washer
  • Housekeeping
  • Parking available

Explore the area

Map
12-16 Kavanagh Street, Southbank, VIC, 3006
  • Crown Casino
    ‪14 min walk‬
  • Melbourne Convention and Exhibition Centre
    ‪14 min walk‬
  • Rod Laver Arena
    ‪2 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Living room | LED TV

Executive One Bedroom Apartment

  • 592 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Apartment

  • 538 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | In-room safe, desk, laptop workspace, blackout drapes

Executive Two Bedroom Apartment

  • 904 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Deluxe Three Bedroom Apartment

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Three Bedroom Apartment

  • 1184 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 1 Queen Bed and 2 King Beds OR 1 Queen Bed, 1 King Bed and 2 Twin Beds

View all photos for Deluxe Two Bedroom Apartment

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Two Bedroom Apartment

  • 1055 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | In-room safe, desk, laptop workspace, blackout drapes

Two Bedroom Apartment

  • 840 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Apartment

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Deluxe Apartment

In-room safe, desk, laptop workspace, blackout drapes

Two Bedroom Deluxe Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for One Bedroom Executive Apartment

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Executive Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Executive Apartment

In-room safe, desk, laptop workspace, blackout drapes

Two Bedroom Executive Apartment

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Apartment

In-room safe, desk, laptop workspace, blackout drapes

Two Bedroom Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

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About this property

Quest Southbank

4.5-star aparthotel in Southbank
Along with a restaurant, this smoke-free aparthotel has a fitness center and a snack bar/deli. WiFi in public areas is free. Additionally, a sauna, a 24-hour business center, and a coffee shop/cafe are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and an electric kettle, and other amenities include free WiFi and an LED TV.
Quest Southbank offers 96 air-conditioned accommodations with washers/dryers and espresso makers. LED televisions are featured in guestrooms. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and rice cookers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a sauna and a fitness center.
Quest Southbank features a sauna and a fitness center. Dining options at the aparthotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. This 4.5-star property offers access to a 24-hour business center and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly aparthotel also offers tour/ticket assistance, concierge services, and laundry facilities. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Quest Southbank is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 1:00 PM.
Saporito Cafe Bar & Grill - This café serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Greek, Hindi, Indonesian, Russian, Thai, Vietnamese

Property amenities

Pool/Spa

  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Limo/town car service
  • Car recommended
  • Secured, uncovered self parking on site (AUD 35 per night)

Family friendly

  • Children stay free (see details)

Restaurants on site

  • Saporito Cafe Bar & Grill

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Rice cooker
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: AUD 27 to 27 for adults and AUD 27 to 27 for children
  • A coffee shop/cafe
  • A restaurant
  • Dining table
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Alarm clock
  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 55-inch LED TV
  • Stereo

Laundry

  • Laundry detergent
  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • 24-hour business center
  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free grocery shopping service
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a metro station
  • Near a train station
  • Near an outlet shopping mall

Things to do

  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 1 building
  • 22 floors
  • 96 units
  • At least 80% lighting from LEDs
  • Recycling
  • Soundproofing
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per day
Cribs (infant beds) are available for AUD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 27 to 27 for adults, and AUD 27 to 27 for children
  • Airport shuttle fee: AUD 98 per vehicle (maximum occupancy 4)
  • Uncovered self parking fee: AUD 35 per night (in/out privileges)
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest Apartment Southbank
Quest Southbank
Southbank Quest
Quest Southbank Apartment
Quest Southbank Southbank
Quest Southbank Aparthotel
Quest Southbank Aparthotel Southbank

Quest Southbank Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 504 out of 992 reviews
Rating 8 - Good. 374 out of 992 reviews
Rating 6 - Okay. 80 out of 992 reviews
Rating 4 - Poor. 21 out of 992 reviews
Rating 2 - Terrible. 13 out of 992 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, property conditions & facilities
We enjoyed our stay at the Quest. The location is convenient and walking distance to the city. The apartment provides all the sundries we need and the reception was attentive and helpful.
Stayed 6 nights in Dec 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities
Staff was excellent apartments were clean and tidy
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Jessica

Liked: Cleanliness, room comfort
Spacious room. Clean and great service.
Stayed 1 night in Dec 2024

10/10 Excellent

Jess

Liked: Cleanliness, property conditions & facilities
Quest on Southbank was perfect for our family get away, staff were friendly & super helpful. Check in & car parking was easy! We were lucky enough to get a free upgrade -so our 2 bedroom apartment was super spacious & had everything we needed. Will definitely be returning!
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay. Not far from Southbank and Flinders. Would recommend 🙂
Stayed 1 night in Jul 2024

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service and very clean
Stayed 1 night in Nov 2024

8/10 Good

Gail

Liked: Cleanliness, room comfort
Quest Southbank
Location is an easy 10 minute walk to Southbank Room was very comfortable and clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Kylie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Brenda

Traveled with group
Liked: Cleanliness, room comfort
Car park not fit for purpose
The staff were lovely and friendly The car park was not fit for purpose and I would have been better off using the Wilson’s car park down the road which was not only cheaper but bigger spaces I have a wide wheel base car which meant that to negotiate the turns and the car space had to do several backwards and forwards turns All in all it took a stressful half hour to get parked I would have appreciated a heads up from management when I asked about parking I even saw small cars struggle Also the compendium clearly states that all biscuits teas and coffees would be refreshed during the clean However , this was not the case We were told that the two biscuits that were there for our five visitors were complimentary on the first night only when i questioned it I felt that all in all the stay was overpriced for what we received Having said that , it was very clean and the beds were comfortable
Stayed 3 nights in Nov 2024

8/10 Good

Shane

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Bee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Georgue

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and nice clean large apartment.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elenoa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We would definitely stay again, spacious rooms and amazing view. Apartment is clean and tidy. Well maintained.
Stayed 2 nights in Sep 2024

10/10 Excellent

Arun

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hassle free check in and great stay plus friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Wayne

Stayed 1 night in Sep 2024

8/10 Good

Danielle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good local. But they don’t answer the questions that we send at site
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and great staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Simone

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location. The Apartment was a great size.
Stayed 1 night in Aug 2024

10/10 Excellent

Samara

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice big apartments with balcony. Great price. Really friendly reception as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Sally, Marcus Beach

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The staff at Quest are so kind, obliging and helpful. From reception to housekeeping, management and maintenance. Always a pleasure being at Quest Southbank when visiting Melbourne. Thank you.
Stayed 5 nights in Aug 2024

10/10 Excellent

Christie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Quick & easy check in process. Close to shops, restaurants, bars train station & trams.
Stayed 3 nights in Aug 2024

10/10 Excellent

Zoe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great view and such a clean apartment. Friendly staff!
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Business traveler
Liked: Cleanliness
Stayed 5 nights in Jul 2024