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Quest St Kilda Road

4.0 star property

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Photo gallery for Quest St Kilda Road

Exterior
Microwave, stovetop, coffee/tea maker, electric kettle
Down comforters, minibar, in-room safe, desk
Lobby
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Pet friendly
  • Parking available
  • Gym
  • Laundry

Explore the area

Map
478 St Kilda Rd, Melbourne, VIC, 3004
  • Alfred Hospital
    ‪9 min walk‬
  • Crown Casino
    ‪3 min drive‬
  • Rod Laver Arena
    ‪3 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Two Bedroom Apartment

Down comforters, minibar, in-room safe, desk

Two Bedroom Apartment

  • 753 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Apartment

Microwave, stovetop, coffee/tea maker, electric kettle

Studio Apartment

  • 193 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Studio Executive Apartment

Down comforters, minibar, in-room safe, desk

Studio Executive Apartment

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Studio Accessible Apartment

Studio Accessible Apartment | Down comforters, minibar, in-room safe, desk

Studio Accessible Apartment

  • 193 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for One Bedroom Executive Apartment

Down comforters, minibar, in-room safe, desk

One Bedroom Executive Apartment

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Apartment

Down comforters, minibar, in-room safe, desk

One Bedroom Apartment

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Apartment

Living area | 43-inch Smart TV with digital channels, TV, streaming services

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Accessible Studio Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Apartment

Down comforters, minibar, in-room safe, desk

Two Bedroom Apartment

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Executive Studio

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Studio Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Lobby

View Melbourne

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (1010)
$92 nightly
The price was $102
The price is $92 total
includes taxes & fees
View Melbourne

About this property

Quest St Kilda Road

4-star hotel in Melbourne Central Business District
Along with a 24-hour fitness center, this smoke-free hotel has self parking and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a computer station are onsite. Limited housekeeping is available.
Quest St Kilda Road offers 104 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 43-inch Smart televisions come with digital channels. Microwaves and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on weekdays only and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quest St Kilda Road features a 24-hour fitness center, tour/ticket assistance, and concierge services. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Quest St Kilda Road is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (AUD 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday continental breakfast available for a fee: AUD 14 to 40 per person

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Microwave
  • Minibar
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for AUD 1000 on December 31-January 1.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of AUD 50 per pet (varies based on length of stay), plus a deposit of AUD 150 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 14 to 40 per person
  • Self parking fee: AUD 30 per day
  • Pet deposit: AUD 150 per stay
  • Pet fee: AUD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest St Kilda Road Apartment Melbourne
Quest St Kilda Road Melbourne
Quest St Kilda Road Hotel
Quest St Kilda Road Melbourne
Quest St Kilda Road Hotel Melbourne

Quest St Kilda Road Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 364 out of 516 reviews
Rating 8 - Good. 116 out of 516 reviews
Rating 6 - Okay. 16 out of 516 reviews
Rating 4 - Poor. 10 out of 516 reviews
Rating 2 - Terrible. 10 out of 516 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Talicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and lovely people!
Stayed 6 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great personal service
Stayed 1 night in Feb 2025

8/10 Good

Denis, Lake worth Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, the property was clean, had a free laundry and small gym, offers parking for 30$ a day and free coffee and tea. The only problem was the blanket that we slept under was quite dirty.
Stayed 5 nights in Feb 2025

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super trip
Stayed 5 nights in Feb 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I enjoyed our stay while waiting for our apartment to settle. Reception staff were great, helpful and friendly.
Stayed 15 nights in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

4/10 Poor

Nicholas

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

Appalling service & money-grubbing!

At no point of booking my accommodation at Quest St Kilda through Hotels.com was there any notification that there'd be a $300 deposit required upon checking in. The stress and anxiety this caused, in my already strained financial circumstances, was poorly handled by the reception staff who seemed incredulous at my shock of having to pay a deposit - trying to understand why it was being charged (since my stay at Mercure the night before hadn't incurred such charges!), I was patronised by the response of the hotel's need to have surety in the event of room damage, use of the minibar amenities or fire alarms being activated. This seemed completely outrageous considering 1. there was no minibar in the room, and 2. excessive concern that a guest would damage the room or active emergency alarms, feels completely at odds with any notion of hospitality standards or good customer service. I felt as if I were seen as some ne'er-do-well as opposed to a paying guest. I am deeply shocked, hurt and offended by the experience I received and I will never be staying at Quest again.
Stayed 1 night in Feb 2025

10/10 Excellent

Hamza

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the second time we stayed at Quest, St. Kilda. It is on the tram route, and easy to reach the CBD. Very quiet, with well kept rooms.
Stayed 8 nights in Jan 2025

10/10 Excellent

Shanice

Liked: Cleanliness, staff & service, property conditions & facilities
everything
Stayed 1 night in Jan 2025

10/10 Excellent

Irma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Aotearoa

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Jan 2025

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities
So close to trams and transport to the city and tennis. Beautiful leafy street and next door to a great little coffee shop.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location Great

Quick one night stay , room was great , very comfy bed & the young girl who checked us in was very friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Fiona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, smooth check in, modern and clean rooms. Great two bedroom apartment for a family of four. Right opposite tram stop, straight into the city.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was great
Stayed 1 night in Jan 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay when in the city for work.
Stayed 1 night in Jan 2025

8/10 Good

Aileen

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Booked the quest last minute and got a great price for 2 joining bedrooms - this included two bedrooms, two bathrooms, 2 lounge areas, 2 kitchens etc, a balcony, WiFi, coffee machine, streaming channels, and the list goes on. Their cleaning team let them down our shower was very dirty, our kids made some chip floor mess which was never vacuumed up, and on one of the days they left our door wide open all day long, but otherwise great stay thank you
Stayed 3 nights in Jan 2025

10/10 Excellent

RAYNEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great facilities. Love staying at quest apartments always exceeds my expectations
Stayed 1 night in Dec 2024

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feels like home

Fabulous staff really make our stay so pleasant when we stay here. Location is fabulous too. Great value for money.
Stayed 2 nights in Nov 2024

8/10 Good

Josephine Tin Oi, Lane Cove North

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Lovely place with all amenities including full kitchen. Lovely location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Glenda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024