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Aparthotel

Quest Werribee

4.0 star property
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Photo gallery for Quest Werribee

In-room safe, individually decorated, desk, blackout drapes
In-room safe, individually decorated, desk, blackout drapes
Terrace/patio
Exterior
Microwave, stovetop, coffee/tea maker, electric kettle

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking available
  • Pet friendly
  • Barbecue grill
  • Gym
  • Laundry
$108
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
69 Synnot Street, Werribee, VIC, 3030
  • Werribee Open Range Zoo
    ‪3 min drive‬
  • Werribee Mercy Hospital
    ‪5 min drive‬
  • Werribee Mansion
    ‪7 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪35 min drive‬

Room options

View all photos for Accessible One Bedroom Apartment

In-room safe, individually decorated, desk, blackout drapes

Accessible One Bedroom Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Apartment

In-room safe, individually decorated, desk, blackout drapes

One Bedroom Apartment

  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Two Bedroom Apartment

In-room safe, individually decorated, desk, blackout drapes

Two Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 839 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds OR 4 Twin Beds

View all photos for Three Bedroom Apartment

In-room safe, individually decorated, desk, blackout drapes

Three Bedroom Apartment

  • 1119 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 Double Beds OR 6 Twin Beds

View all photos for Accessible Two Bedroom Apartment

In-room safe, individually decorated, desk, blackout drapes

Accessible Two Bedroom Apartment

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Apartment

In-room safe, individually decorated, desk, blackout drapes

Studio Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Studio

  • Sleeps 2

View all photos for Two Bedroom Apartment

In-room safe, individually decorated, desk, blackout drapes

Two Bedroom Apartment

  • Sleeps 5

View all photos for Three Bedroom Apartment

In-room safe, individually decorated, desk, blackout drapes

Three Bedroom Apartment

  • Sleeps 7

View all photos for One Bedroom Apartment

In-room safe, individually decorated, desk, blackout drapes

One Bedroom Apartment

  • Sleeps 3

Executive Two-Bedroom Apartment

  • Sleeps 4

Similar properties

Bar (on property)

Holiday Inn Werribee by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, 320 reviews
Holiday Inn Werribee by IHG

About this property

Quest Werribee

4-star aparthotel in Werribee
This smoke-free aparthotel features a fitness center, self parking, and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Each apartment provides a microwave and a coffee/tea maker, plus a stovetop and an LCD TV with digital channels. Additional amenities include room service, a laptop-compatible safe, and a phone. Limited housekeeping is available.
Quest Werribee offers 50 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. 32-inch LCD televisions come with digital channels.

Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on a limited basis and hair dryers can be requested.

Recreational amenities at the aparthotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Quest Werribee features a fitness center, barbecue grills, and a vending machine. Event facilities measuring 646 square feet (60 square meters) include conference space. Wireless Internet access is complimentary. This Melbourne aparthotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Quest Werribee is a smoke-free property.

Room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 15 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Stovetop

Dining

  • Room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 65 per night

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Outdoor areas

  • Barbecue grill

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 646 square feet of conference space
  • Desk
  • Desk chair
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: AUD 350 per accommodation per stay (maximum AUD 350 per stay)
  • Service animals exempt from fees
  • One-time cleaning fee: AUD 350

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Phone
  • Safe at front desk
  • Vending machine

Location highlights

  • In a shopping district
  • In an entertainment district
  • In the city center
  • In the suburbs
  • Near a metro station
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 50 units
  • Banquet hall
  • Built in 2012
  • Connecting units available
  • Individual decor
  • Soundproofing
  • Traditional architecture

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.72 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - 9:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This hotel’s reception is open daily from 7 AM to 10 PM on weekdays, from 8 AM to 10 PM on Saturdays, and from 8 AM to 9 PM on Sundays. Guests planning to arrive outside of normal reception hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AUD 350 per accommodation, per stay (maximum AUD 350 per stay), plus a one-time cleaning fee of AUD 350
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65 per night
Cribs (infant beds) are available for AUD 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: AUD 15 per day
  • Pet fee: AUD 350 per accommodation, per stay (maximum AUD 350 per stay) plus AUD 350 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 65 per night
  • Credit card charges are subject to a surcharge of 2.72 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Cash bond is not accepted without prior approval from the property's management.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest Werribee Hotel Melbourne
Quest Werribee Melbourne
Quest Werribee Apartment
Quest Werribee
Quest Werribee Werribee
Quest Werribee Aparthotel
Quest Werribee Aparthotel Werribee

Quest Werribee Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 357 out of 602 reviews
Rating 8 - Good. 193 out of 602 reviews
Rating 6 - Okay. 36 out of 602 reviews
Rating 4 - Poor. 11 out of 602 reviews
Rating 2 - Terrible. 5 out of 602 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

kellie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Close to the zoo. Good size. Love the new amenities . Was missing plug and oven tray though . They were brought up to us. Was very noisy at night though
Stayed 1 night in May 2025

10/10 Excellent

Mun H

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Bede

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I stay here regularly for work. Its great for what I need
Stayed 4 nights in Feb 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, good-sized room with kitchen facilities. Very helpful staff.
Stayed 4 nights in May 2025

10/10 Excellent

Brendon

Liked: Cleanliness, property conditions & facilities
Everything was good
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A fantastic place to stay. Great apartment amenities and close to cafes and restaurants.
Stayed 3 nights in Apr 2025

8/10 Good

Lynelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A lovely 3 bedroom apartment with plenty of space for our family of 6. Spacious dining & lounge area with chairs for us all to sit on. Communication prior to arrival was excellent & everything was done to meet our requested bedding configuration. Staff were friendly on check in.
Stayed 1 night in Apr 2025

6/10 Okay

Richard

Liked: Cleanliness
Stayed 5 nights in Apr 2025

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was central and staff friendly and professional.
Stayed 1 night in Apr 2025

10/10 Excellent

Robyn

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

shi

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

kubra

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Jessica

Liked: Room comfort
Disliked: Cleanliness

To be abused or not to be abused??

The hotel its self was wonderful, but was slapped with a bunch of unnecessary fees after checking out even though I called to confirm prior to my booking to disclose my person situation. Was advise that it was all well and fine. Only to be a matter of he said she said. So pretty heart breaking as I’m a young and vulnerable woman who has escaped domestic violence and financial abuse to only have been put in the same situation??
Stayed 4 nights in Feb 2025

8/10 Good

James

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I only need a bed and bathroom but room had all the necessary extras if needed.
Stayed 1 night in Jan 2025

8/10 Good

Sienna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Glenn

Traveled with group
Liked: Cleanliness, room comfort

Our quest into Werribee

Mattress was a bit soft to everyone's liking and one of the bathrooms did not have any toiletries. One the bedrooms had a blanket which had an orange stain on it. But all is good with the stay and most amenities. The cleaning lady was very helpful and quick to resolve all the issues too. The front desk was also very helpful with all our queries.
Stayed 2 nights in Dec 2024

8/10 Good

Kristian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a good stay and found the room clean and tidy however found that the bed was too soft and had no off street parking other than the carpark that was open to the street 24/7 next door
Stayed 1 night in Dec 2024

4/10 Poor

Mohamad

Disliked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

Kylie

Traveled with group
Liked: Cleanliness, room comfort
Staff were extremely lovely!! Loved the accommodation!
Stayed 1 night in Dec 2024

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had a2 bedroom apartment, so clean and so roomy loved it
Stayed 1 night in Nov 2024

10/10 Excellent

Payal

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Tamara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay for a short drive to the zoo, and mansion. Only disappointment was the old televisions. We were unable to connect to the Foxtel channels as advertised. Excellent location for shopping / dining.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024