Seasons Heritage Melbourne

3.0 star property

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Photo gallery for Seasons Heritage Melbourne

Heritage Suite | In-room safe, free WiFi, bed sheets
Garden
Standard Room | In-room safe, free WiFi, bed sheets
Reception
Electric kettle

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
572 St Kilda Road, Melbourne, VIC, 3004
  • Alfred Hospital
    ‪5 min walk‬
  • Crown Casino
    ‪4 min drive‬
  • Rod Laver Arena
    ‪4 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

Standard Room

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio, 2 Double Beds

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

Economy Room

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Studio

  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe One Bedroom Apartment

  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed

One Bedroom Apartment

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Seasons Heritage Melbourne

3-star hotel in Melbourne Central Business District
Along with a fitness center, this smoke-free hotel has a conference center and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
Seasons Heritage Melbourne offers 30 air-conditioned accommodations with safes and hair dryers. LED televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

Recreational amenities at the hotel include a fitness center.
Seasons Heritage Melbourne features a fitness center, multilingual staff, and laundry facilities. Wireless Internet access is complimentary. This family-friendly hotel also offers dry cleaning/laundry services, a front-desk safe, and an elevator. Onsite parking is available (surcharge).

Seasons Heritage Melbourne is a smoke-free property.

Languages

Chinese (Mandarin), English, French, Hindi, Indonesian, Malay, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 9:00 PM to 7:00 AM
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 55 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 20 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Heritage Melbourne
Heritage Seasons
Heritage Seasons Melbourne
Melbourne Seasons Heritage
Seasons Heritage
Seasons Heritage Hotel
Seasons Heritage Hotel Melbourne
Seasons Heritage Melbourne
Seasons Melbourne
Seasons Melbourne Heritage
Seasons Heritage Melbourne Hotel Melbourne
Seasons Heritage Melbourne Hotel
Seasons Heritage Melbourne Hotel
Seasons Heritage Melbourne Melbourne
Seasons Heritage Melbourne Hotel Melbourne

Seasons Heritage Melbourne Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 236 out of 1003 reviews
Rating 8 - Good. 311 out of 1003 reviews
Rating 6 - Okay. 217 out of 1003 reviews
Rating 4 - Poor. 148 out of 1003 reviews
Rating 2 - Terrible. 91 out of 1003 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, staff & service
Beds just too small,lumpy and old.
Stayed 6 nights in Feb 2025

2/10 Terrible

Simon Wong

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I paid $200 deposit and I’m still waiting for refund. After contacting them they tell me they are keeping $100 for apparently smell of smoke- funny because I don’t smoke. But still waiting on refund on remaining $ Very bad form
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 stars maximum.

No reception, no cleaning during stay. Receptionist came 30 minutes late to our agreed time to meet.
Stayed 5 nights in Feb 2025

6/10 Okay

Trevor

Very basis service and rooms Phone in op had to request several times not repaired no laundry service
Stayed 6 nights in Dec 2024

6/10 Okay

Andrew

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean and basic. One pillow only, bed a little lumpy. Excellent position for tram travel.
Stayed 1 night in Feb 2025

4/10 Poor

Lisa

Business traveler
Disliked: Amenities, property conditions & facilities
Tv didnt work correctly and very loud people in other rooms
Stayed 1 night in Feb 2025

4/10 Poor

DOUGLAS

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was very run down for the price they charge. Staff were uninterested. The room ? had been serviced and there were 4 sachets of coffee some tea bags two milk no cutlery even plastic. Asked for more milk and received 2 small containers and a desert spoon !!! on the whole a very run down accommodation.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities
Always a solid choice when staying in Melbourne.
Stayed 1 night in Nov 2024

6/10 Okay

Phuong

Stayed 3 nights in Feb 2025

6/10 Okay

Valerie Kaye Jessie

Traveled with family
Disliked: Staff & service, amenities
Overpriced, very mediocre.. Reception staff miserable, lucky the house keepers/cleaners were better.
Stayed 7 nights in Dec 2024

8/10 Good

Julie

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Fleur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin at a hotel right on the tramline. Spacious rooms, including washine machine in the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Simon

Stayed 1 night in Jan 2025

4/10 Poor

Kylie

Disliked: Staff & service, property conditions & facilities
Reception was not helpful
Stayed 1 night in Jan 2025

8/10 Good

Ayla

Stayed 1 night in Jan 2025

10/10 Excellent

craig, St Leonards on sea

Liked: Cleanliness, staff & service, amenities
Great value and location
Stayed 2 nights in Dec 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Adam

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on St Kilda Road at a reasonable price. Had a function near Albert Park so was in a perfect location as only a short walk to the venue. Some nice cafes nearby for morning breakfast/coffee. Easy tram access to the city if required.
Stayed 1 night in Nov 2024

4/10 Poor

Canh Long

Stayed 2 nights in Dec 2024

4/10 Poor

Jorja

Stayed 2 nights in Nov 2024

2/10 Terrible

Maressa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will never stay at this place again! Disgusting.

Have stayed plenty of times before over many years and has been our preference. Has seriously deteriorated in appearance and cleanlines. Filthy windows, floors, balcony, blinds, skirting boards. Pillow covered in black marks. Blind won't stay up and falls down. Bed in our Queen Room was a double that we didn't discover until we returned at midnight. Staff could not provide instructions regarding their own car parks. Got trapped in the car lift. Spent literally an hour checking in while stuffing around with car lifts and car parks when staff could not give a clear answer. Car lift beeping sensors weren't working. Never answer phone, never return calls up to 3 days prior. Upgraded one of the guests rooms when my parents got trapped in the car lift for 20 mins. Inadequate lighting for make up application. Carpets in common areas were disgusting and stretched and a trip hazard. Will never stay again!
Filthy Windows and Balcony
Stayed 1 night in Dec 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value stay and location.

I really enjoyed my stay. The room had all the amenities you needed, was comfortable and a great location to the tram stop right out the front. My 7yo is now jealous that he didn't get to try the car elevator for the on-site parking and wants me to book again!
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect house for a stay in the Jarra Valley. Perfect host.
Stayed 1 night in Dec 2024

6/10 Okay

Jackson

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Swipe left... if you like cleanliness, I would not recommend this property. Long hair found all over the apartment. Couch not cleaned and it stunk. Holes in the carpet. Holes in walls. Filthy balcony. In-room coffee/tea facilities consisted of 2 coffee, 4 sugar sachets and 2 tiny pots of milk. I would be surprised if this property remains in business for much longer
Stayed 2 nights in Dec 2024

6/10 Okay

Eileen

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not what i expected. No iron/board in room. Broken fixtures. Mold in shower.
Stayed 1 night in Dec 2024