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Shadow Play by Peppers

4.5 star property

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Photo gallery for Shadow Play by Peppers

Shower, rainfall showerhead, free toiletries, hair dryer
Minibar, desk, laptop workspace, soundproofing
Exterior
Exterior
Outdoor pool, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Pool
  • Washer

Explore the area

Map
308 – 320 City Road, Southbank, VIC, 3006
  • Crown Casino
    ‪5 min walk‬
  • Melbourne Convention and Exhibition Centre
    ‪7 min walk‬
  • Southbank Promenade
    ‪11 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Two Bedroom Corner Deluxe

Minibar, desk, laptop workspace, soundproofing

Two Bedroom Corner Deluxe

  • 676 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Deluxe

Minibar, desk, laptop workspace, soundproofing

One Bedroom Deluxe

  • 517 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom (Weekly Housekeeping)

Minibar, desk, laptop workspace, soundproofing

Deluxe Apartment, 1 Bedroom (Weekly Housekeeping)

  • 534 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse, 3 Bedrooms

Minibar, desk, laptop workspace, soundproofing

Penthouse, 3 Bedrooms

  • 3 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 6 Twin Beds

View all photos for Penthouse, 3 Bedrooms (Weekly Housekeeping)

Minibar, desk, laptop workspace, soundproofing

Penthouse, 3 Bedrooms (Weekly Housekeeping)

  • 3 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 6 Twin Beds

View all photos for Two Bedroom Deluxe Apartment (Weekly Housekeeping)

Minibar, desk, laptop workspace, soundproofing

Two Bedroom Deluxe Apartment (Weekly Housekeeping)

  • 624 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds OR 2 Twin Beds and 1 Queen Bed

View all photos for Two Bedroom 2 Bathroom Deluxe

Minibar, desk, laptop workspace, soundproofing

Two Bedroom 2 Bathroom Deluxe

  • 640 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Two Bedroom Deluxe

Minibar, desk, laptop workspace, soundproofing

Two Bedroom Deluxe

  • 624 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Two Bedroom Corner Deluxe Apartment (Weekly Housekeeping)

Minibar, desk, laptop workspace, soundproofing

Two Bedroom Corner Deluxe Apartment (Weekly Housekeeping)

  • 678 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds OR 2 Twin Beds and 1 Queen Bed

View all photos for Two Bedroom Two Bathroom Deluxe Apartment (Weekly Housekeeping)

Minibar, desk, laptop workspace, soundproofing

Two Bedroom Two Bathroom Deluxe Apartment (Weekly Housekeeping)

  • 657 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds OR 2 Twin Beds and 1 Queen Bed

Similar properties

Room

WRAP on Southbank

  • Pool
  • Kitchen
  • Washer
  • Dryer
4.4 out of 5, Excellent, (2662)
The price is $164
per night
$178 total
includes taxes & fees
Feb 19 - Feb 20
WRAP on Southbank

About this property

Shadow Play by Peppers

4.5-star aparthotel in Southbank
Along with an outdoor pool, this smoke-free aparthotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches like an espresso maker and a pillow menu.
Shadow Play by Peppers offers 72 air-conditioned accommodations with washers/dryers and minibars. Accommodations offer separate sitting areas and include dining tables. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.
In addition to an outdoor pool, Shadow Play by Peppers provides a sauna and a fitness center. Dining options at the aparthotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This luxury aparthotel also offers a library, a terrace, and barbecue grills. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Shadow Play by Peppers is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Shadow Play by Peppers has a restaurant on site.
24-hour room service is available.

Languages

English

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (AUD 60 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop

Dining

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 32 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Dining table
  • Minibar
  • Room service (24 hours)
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels
  • Library
  • Pay movies

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Conference space
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city center
  • Near an outlet shopping mall

Things to do

  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 72 units
  • Banquet hall
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 3 2025 to February 7 2025 (dates subject to change):
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 32 for adults and AUD 15 for children
  • Valet parking fee: AUD 60 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shadow Play Peppers Aparthotel Southbank
Shadow Play Peppers Aparthotel
Shadow Play Peppers Southbank
Shadow Play Peppers
Shadow Play by Peppers Southbank
Shadow Play by Peppers Aparthotel
Shadow Play by Peppers Aparthotel Southbank

Shadow Play by Peppers Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 131 out of 222 reviews
Rating 8 - Good. 58 out of 222 reviews
Rating 6 - Okay. 23 out of 222 reviews
Rating 4 - Poor. 8 out of 222 reviews
Rating 2 - Terrible. 2 out of 222 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ainslie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location with a tram stop outside. Servo with a cafe right across road or walking distance to some supermarkets. Casino a 2 minute walk away
Stayed 2 nights in Oct 2024

10/10 Excellent

Victor

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mouhamed

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 1 night in Oct 2024

10/10 Excellent

Tania

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Ngaria

Disliked: Cleanliness, property conditions & facilities
Despite leaving the 'make up my room' sign on the door handle every day - they did not attend to our room the entire 5 days of our stay. Every night we'd get back to our room and have to call downstairs to request that our rubbish be removed, or ask for more toilet paper or fresh towels etc... we spoke with the front desk every day to request our room be serviced - they still neglected to carry this out. They told us that we must have left the do not disturb on the handle - but we definitely had the correct sign and we even spoke to one the room service employees who was on our floor with the cart as we were leaving and asked that our room be serviced. We would not stay here again. A few things about the apartment - loose sink tap wear, broken cupboard mirror hinge. Apartment is also definitely smaller than what the photos online make it to look like.
Stayed 5 nights in Aug 2024

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, room comfort
Okay but could be bigger
Smaller than I thought it was going to be. We had a 2br 2bathroom apartment but there was only room for 2 people to sit in the lounge to watch tv.. have stayed in other peppers hotel and the apartments were much bigger .
Stayed 2 nights in Aug 2024

6/10 Okay

Tereza

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Judy

Traveled with family and small children
Very friendly staff. Rooms were beautiful and clean
Stayed 1 night in Jun 2024

8/10 Good

david

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel beside the casino. Checking in was a bit slow. Room was 4-5 star. No parking. Pool and gym nice but small
Stayed 2 nights in May 2024

10/10 Excellent

Anthony

Stayed 1 night in Apr 2024

8/10 Good

Joanne

Traveled with partner
Liked: Cleanliness, amenities
Close to everything
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Tahn

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice apartment, convenient walking distance to southbank etc
Stayed 3 nights in Apr 2024

4/10 Poor

Kylie

Disliked: Amenities, property conditions & facilities
The only positive is the location. The beds were so uncomfortable and tiny, the whole family rotated from the floor to the couch. Room wasn’t clean, dishes in cupboard were filthy. Beds made and towels replaced daily- that’s it. Lounge area was tiny, couldn’t even for our family in it . Won’t be returning.
Stayed 4 nights in Mar 2024

10/10 Excellent

Helena

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Sweet helpful staff, great room & fabulous pillows!!
Stayed 2 nights in Mar 2024

4/10 Poor

Michael

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Close to the Melbourne Convention Centre and South Bank area . Breakfast were awesome and the Staff were really friendly and very helpful. Would definitely stay here again.
Stayed 4 nights in Mar 2024

8/10 Good

Rachel

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

8/10 Good

MARK

Traveled with family
Liked: Cleanliness
Very short on storage or places to place things in the bathroom. Also could do with bedside drawers rather than tables. Otherwise very good
Stayed 5 nights in Jan 2024

8/10 Good

DAVID

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great except for the fact that there was no vents causing it to get very hot with the door closed
Stayed 3 nights in Jan 2024

10/10 Excellent

Tony

Business traveler
Liked: Amenities, property conditions & facilities
Very close to excellent with a few minor irritations but overall very goog. Great service, well maintained, excellent location near MCEC, CBD, Sou GG hbank. Tram, food & groceries. Shower cubicle grout mould and no easily accessible power points near table ,no desk meant stringing power cable from laundry alcove or across main access for laptop only irritations.
Stayed 4 nights in Nov 2023

8/10 Good

Domenica De

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the location, i wasnt a fan of the dark ambience in the hotel, just made the property look dull and cold. The apartment was great, had everything you need for your stay. Our daily cleaning was great to have. Our entire stay the hotel had issues with wifi which was frustrating
Stayed 4 nights in Oct 2023

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Sally

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable & clean. Staff, other than Franco, were not knowledgable about the hotel systems or the local area. Every question we had, eg. We booked 2 bathroom but only got 1, which way to the MCG, washing machine is broken, are we able to have a late checkout? Were either answered incorrectly or not communicated to other staff, so not followed up. Franco was correcting others mistakes and providing excellent, knowledgable service. He must despair of his colleagues, and deserves to be paid more them them.
Stayed 3 nights in Oct 2023