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Sheraton Melbourne Hotel

5.0 star property

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Photo gallery for Sheraton Melbourne Hotel

Suite, 1 Bedroom, Non Smoking, City View (Corner) | View from room
View from room
Indoor pool
Exterior
Suite, 1 Bedroom, Non Smoking, City View (Corner) | Living room | 40-inch LCD TV with cable channels, TV, iPod dock

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Spa
  • Bar

Explore the area

Map
27 Little Collins Street, Melbourne, VIC, 3000
  • Princess Theatre
    ‪3 min walk‬
  • Rod Laver Arena
    ‪15 min walk‬
  • Melbourne Cricket Ground
    ‪1 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking, Garden View (Corner)

Room, 2 Double Beds, Non Smoking, Garden View (Corner) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Garden View (Corner)

  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View

Room, 2 Double Beds, Non Smoking, City View | View from room

Room, 2 Double Beds, Non Smoking, City View

  • City view
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View

  • City view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Garden View

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View

  • City view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View (Corner)

40-inch LCD TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed, Non Smoking, City View (Corner)

  • City view
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, City View (Corner, Balcony)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, City View (Corner, Balcony)

  • City view
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View (Corner)

Suite, 1 Bedroom, Non Smoking, City View (Corner) | View from room

Suite, 1 Bedroom, Non Smoking, City View (Corner)

  • City view
  • 829 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Separate tub and shower, deep soaking tub, rainfall showerhead

Room, 1 King Bed, Non Smoking

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

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Lobby

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  • Hot Tub
  • Spa
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4.5 out of 5, Wonderful, (1004)
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The price was $254
The price is $216 total
includes taxes & fees
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About this property

Sheraton Melbourne Hotel

5-star hotel in Melbourne Central Business District
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a sauna. Housekeeping is available on request.
Sheraton Melbourne Hotel offers 174 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Sheraton Melbourne Hotel features an indoor pool and a hot tub. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. This luxury hotel also offers a 24-hour fitness center, a sauna, and a rooftop terrace. Onsite parking is available (surcharge).

Sheraton Melbourne Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 3 and younger eat free breakfast.
Little Collins Street - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Terrace Bar - This cocktail bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (AUD 35 per night)
  • Valet parking on site (AUD 70 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 43 for adults and AUD 21.50 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Little Collins Street
  • Terrace Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2013
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are available for AUD 90.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 43 for adults and AUD 21.5 for children
  • Self parking fee: AUD 35 per night
  • Valet parking fee: AUD 70.00 per night
  • Rollaway bed fee: AUD 90.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Sheraton Melbourne
Melbourne Sheraton
Melbourne Sheraton Hotel
Sheraton Hotel Melbourne
Sheraton Melbourne
Sheraton Melbourne Hotel
Sheraton Melbourne Hotel Hotel
Sheraton Melbourne Hotel Melbourne
Sheraton Melbourne Hotel Hotel Melbourne

Sheraton Melbourne Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Stuart

Liked: Cleanliness, staff & service
The spa is not hot !!!
Stayed 1 night in Mar 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff and a very comfortable hotel.

Very comfortable hotel, right in the city centre, near the Parliament building. Staff were excellent. All very professional, friendly and helpful. We had a small problem with our room and it was sorted immediately we made reception staff aware of it. We would definitely stay here again.
Stayed 2 nights in Feb 2025

6/10 Okay

Navleen

Stayed 1 night in Feb 2025

8/10 Good

George, Redondo Beach

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel didn’t solve my issue with the charges at the time of checking out…..there should be a $100 plus a refund of the discrepancy…..haven’t heard anything from the hotel yet !!!!!!
Stayed 7 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Simon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the overall look and feel in the Sheraton although I was supposed to get city view and was instead put on a side wall with the side of a building to look at and a tiny section got a slight view about 12 inches views but the most disappointing thing was I picked the Sheraton because it said it had a pool hot tub and whirlpool, spa and sauna and I know my 84 year old mum loves hot spas but it’s been 25 years since she had her last one so for her 84th birthday I booked a few nights there as she’s never been to Melbourne or been in a plane so To our disappointment there was no hot tub or a whirlpool just a pool and a spa joined together so the temperature of the water was cold and when I first noticed I told reception who told me I get engineer to look at it and when he did apparently he claimed it was 29.5 and there’s no way it was that and more like 19 or 20 then when I said there’s no change and they then said they would contact the engineer again and he claims it now was 32 but there’s no way it was that and just a tad warmer than before so now it was like room water. So obviously mum didn’t go in cause she hates cold water so in the end I asked the front desk if I could get a partial refund as we didn’t get a chance to got
Stayed 3 nights in Feb 2025

8/10 Good

Gilad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A decent stay.

The Sheraton Melbourne Hotel is housed in an older building, giving it a charming, slightly dim atmosphere that may not appeal to everyone. Our suite was decent; while it lacked the sheen and modernity of newer hotels, the comfort of the bed was a significant plus for me, which is ultimately what matters most. The hotel's location is fantastic, within walking distance of the city's major attractions, and we only needed to use Uber once when we opted to dine at a restaurant in a more distant neighbourhood. The hotel staff was incredibly courteous and helpful, from the reception to the friendly faces in the breakfast restaurant. I want to give a special shout-out to Amanda, who greeted us warmly every morning during breakfast, making our experience even more enjoyable. The breakfast options were quite good, and my wife and I looked forward to it each day of our five-day stay. Overall, I wholeheartedly recommend the Sheraton Melbourne Hotel to anyone looking for a pleasant stay in Melbourne.
Stayed 5 nights in Feb 2025

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Bathroom design needed to improve but very clean
Stayed 1 night in Feb 2025

10/10 Excellent

Ziqiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Allie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great! Very walkable to lots of dining, shopping and the Australian Open grounds. Housekeeping did a great job and service was unmatched!
Stayed 6 nights in Jan 2025

10/10 Excellent

Franky Pratama

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Clean room, conveniently located, walkable
Stayed 4 nights in Jan 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Idaira

Stayed 1 night in Jan 2025

2/10 Terrible

Brendan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
January 9/20025 Two towels for three people stay Wet carpet next to bed from a leak in the bathroom. Rubbish in room Dusty Mould on some pillows and dirt or something on other pillows Refused refund or partial refund No in house parking you have to cross the street and motel is shared with resident appartments Definitely not worth the money
Stayed 1 night in Jan 2025

10/10 Excellent

SEAH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to shopping, transport, restaurant was great, pool facilities were great
Stayed 4 nights in Dec 2024

8/10 Good

Bernard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Lydia

Stayed 2 nights in Dec 2024

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fabulous, staff friendly and helpful and the room was very clean and well appointed! Thank you
Stayed 1 night in Dec 2024

8/10 Good

Maria, Essendon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Nicola

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very polite and professional
Stayed 2 nights in Dec 2024

10/10 Excellent

Benjamin J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Our stay at the Sheraton was a delight, from the moment we booked and discovered we'd been upgraded to a deluxe room with free parking and breakfast, arrival and check-in, the attentive service and quiet luxurious room. The hotel is in a great location. Unfortunately we ran out of time to try out all the facilities. We'll just have to go back. 😉
Stayed 2 nights in Dec 2024

10/10 Excellent

Allison

Stayed 1 night in Dec 2024

6/10 Okay

Belinda

Stayed 1 night in Dec 2024