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The Hotel Windsor

5.0 star property

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Photo gallery for The Hotel Windsor

Lobby
Windsor Suite | Premium bedding, minibar, in-room safe, desk
Lobby
Serves lunch, dinner, and happy hour
Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
111 Spring Street, Melbourne, VIC, 3000
  • Melbourne Central
    ‪13 min walk‬
  • Melbourne Cricket Ground
    ‪19 min walk‬
  • Queen Victoria Market
    ‪3 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪30 min drive‬

Room options

View all photos for Premier Family Room

Premier Family Room | Premium bedding, minibar, in-room safe, desk

Premier Family Room

  • 355 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Traditional Queen Room

Premium bedding, minibar, in-room safe, desk

Traditional Queen Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Victorian Suite

Premium bedding, minibar, in-room safe, desk

Victorian Suite

  • 1313 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Windsor Suite

Windsor Suite | Premium bedding, minibar, in-room safe, desk

Windsor Suite

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Windsor Suite

Premium bedding, minibar, in-room safe, desk

Windsor Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Victorian Suite

Premium bedding, minibar, in-room safe, desk

Victorian Suite

  • Sleeps 5
  • 1 Twin Bed and 1 King Bed

View all photos for Traditional Queen Room

Premium bedding, minibar, in-room safe, desk

Traditional Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room

Premium bedding, minibar, in-room safe, desk

Premier Room

  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

Stamford Plaza Melbourne

  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, (1666)
The price is $166
per night
$182 total
includes taxes & fees
Mar 24 - Mar 25
Stamford Plaza Melbourne

About this property

The Hotel Windsor

5-star hotel in Melbourne Central Business District
This smoke-free hotel features 2 restaurants, a bar/lounge, and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center.
The Hotel Windsor offers 180 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a business center and 6 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 5770 square feet (536 square meters) include a conference center. This Victorian hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

The Hotel Windsor is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
One Eleven Spring Street - This restaurant serves breakfast and dinner.
Cricketers Bar - This sports bar serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Portuguese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (AUD 70 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: AUD 35 for adults and AUD 23 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cricketers Bar
  • One Eleven Spring Street

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (5,770 square feet of space)

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1883
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 55 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 35 for adults and AUD 23 for children
  • Valet parking fee: AUD 70 per night (in/out privileges)
  • Rollaway bed fee: AUD 55 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note for all breakfast-inclusive rates breakfast is served in the One Eleven Spring St. Restaurant.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Windsor Melbourne
Windsor Melbourne
Hotel Windsor
Windsor Hotel Melbourne
The Hotel Windsor Hotel
The Hotel Windsor Melbourne
The Hotel Windsor Hotel Melbourne

The Hotel Windsor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1014 reviews
Rating 8 - Good. 264 out of 1014 reviews
Rating 6 - Okay. 119 out of 1014 reviews
Rating 4 - Poor. 39 out of 1014 reviews
Rating 2 - Terrible. 22 out of 1014 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Caroline

Traveled with partner
I would say the Hotel Windsor trades on the back of tradition and was a costly sum for and average room. Furnishings are worn, bathrooms in desperate need of an upgrade with bathroom fittings peeling and worn. The noise form above us room 303 was incredibly loud, like people dragging furniture across the floor.
Stayed 1 night in Nov 2024

6/10 Okay

Sam

Traveled with partner
Liked: Cleanliness, staff & service
Air conditioning wasn’t great. Room was warm even though the air conditioning was on. Pillows weren’t great. One was very too much volume and the other had no volume.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Christina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

CHARLES, FOUNTAIN HILLS

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a famous iconic Melbourne hotel. The art work in the lobby and dining area is great (Ernest Buckmaster). The room was clean and comfortable. Small, but this is what you would expect from a very old hotel. The room was extremely noisy. The window faced over a laneway and the noise from the trams was very loud until about 2 am, even though the window was shut. I would never stay there again because of the noise. If you must stay there ask for room that does not face into a lane way or road but perhaps faces into the center of the hotel
Stayed 2 nights in Nov 2024

6/10 Okay

Fiona

Disliked: Amenities
Really underwhelming for the price. The building itself is charming, but the room decor is very tired - last updated in the 90s maybe? Furniture scratched and worn, some grot under the glass top of the desk which no one’s bothered to clean. No restaurant for dinner other than a noisy understaffed bar. No pool or gym. The “business centre” is a couple of arm chairs, a grand piano and a single desk. I thought I was going to get a lovely treat but am very disappointed. If you’re looking for a 5 star hotel experience, I’d recommend you go elsewhere.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely stay again!
Amazing, great location, just beautiful
Stayed 4 nights in Nov 2024

8/10 Good

Cheryle

Liked: Cleanliness, staff & service
Convenient location
On the first day, Wednesday, there was no concierge or staff attending the entrance though they did the next two days. Reception staff were friendly and processed check-in and che k-out quickly and pleasantly. A bottle of wine was in our room upon arrival, a part of our gold reward. Evening staff checked out the noises in the Junior Suite emanating from other rooms (think it was airconditioning it was very noisy making sleep difficult) They suggested we speak with day staff and have maintenance che k out the problem. The heating in the room was cold so slept in the robes provided, along with wearing bed socks brought from home. Pillows were wonderful but body ached from the hard mattress. Limited choice of teas so bought own. Purchased coffees when we went out and at breakfast. Dining service staff were efficient and friendly. Food and drinks were delightful. Maintenance required - our room had plaster patch applied in lounge area but not painted. Wingback chairs in passage 2nd floor had leather peeling off the arms. A beautiful heritage building with very dedicated staff, some with considerable longevity as employees. Patrons treasure everything this establishment symbolises and memories from their young years are tied in with their loyalty to the brand.
Stayed 3 nights in Nov 2024

10/10 Excellent

Colin

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot Yes it’s dated but that’s what you want if you can appreciate the good old times! Air con in our room was a bit noisey
Stayed 4 nights in Nov 2024

4/10 Poor

eileen

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
on arrival perfunctory checkin staff member did not listen to my reservation for 2 rooms. signing the checkinpaper ,was admonished by staff and I the need for glasses and that I could not view the paper since the height of the desk was too high.had to then remind him we had booked 2 rooms for 4 nights.we proceeded to the rooms and were surprised at the size and outlook very unsuitable in view of disabled daughter. went back to reception this time talking to a very helpful mS Jin who was able to allocate a bigger room. the room had a large mobile aircondtioner and the lounge was stained and upholstery was torn and fraying more suitable for the council tip.attempts to use wifi and tv useless. reported this next morning.after getting no timely indication for action rang again and told totry to get modum operational advised my daughter had already done this .then told a staff member from concierge would come. he did promptly and after doing the necessary adjustments said new setup needed and hotel manager would have to ok. he rang promptly and said it would be done next day. we had to go out next morning and checked with the concierge who was unaware of the work order but assured top priority.on return tv working internet poor.on last day after return to room tv not working.this is third visit to hotel first 2 wonderful this one disappointing . on checkout no receipt breakdown and further payment given.
Stayed 4 nights in Nov 2024

6/10 Okay

Jane

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was clean and comfortable but no window, so I felt a little trapped. The hotel was fine but it could do with an update for the price.
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Traveled with family
Liked: Staff & service, property conditions & facilities
I love The Windsor and have stayed there over the years and wanted to give my daughter a treat. The room was lovely, I understand that all rooms cannot have a view, but the noise of the air conditioner was too much for me, I did not have a good night's rest. But I will try again as this is the first time that this has happened to me.
Stayed 1 night in Nov 2024

10/10 Excellent

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old-world hotel with modern facilities . Excellent cleaning service daily . All staff very attentive.
Stayed 9 nights in Nov 2024

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Windsor is an old style hotel. Its rooms are large and well appointed. The bathrooms could use a little updating but were fine overall.
Stayed 5 nights in Oct 2024

10/10 Excellent

Peter

Stayed 2 nights in Nov 2024

10/10 Excellent

Wolfgang

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Showing its age but in a wonderful way. Room size was excellent, location brilliant and staff wonderful
Stayed 2 nights in Nov 2024

10/10 Excellent

Ralph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a grand old hotel located across from the Victoria Parliament building. The hotel was charming but lacked some of the modern conveniences available in newer properties. The air conditioners were old and did not adequately cool our suite, which would be a problem during the summer months. However, the hotel is a beautiful property with a wonderful history, and we would definitely stay here again.
Stayed 3 nights in Oct 2024

6/10 Okay

Rebecca

The hotel is not updated as to showers as you had to step into a high narrow tub and the water temp was nearly impossible to regulate. The heat/air blew directly on the bed. The service in the restaurant was abysmal. Would recommend a look through the hotel but not a stay with so many excellent hotels in Melbourne.
Stayed 3 nights in Oct 2024

10/10 Excellent

Frederick

Stayed 2 nights in Oct 2024

6/10 Okay

Lynette

Traveled with partner
Disliked: Property conditions & facilities
I loved the history, the staff were polite, kind and friendly. The bathroom of the room we stayed in, needed some repairs and updates.
Stayed 3 nights in Oct 2024

8/10 Good

Bernadette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Windsor experience
The Windsor is a place you stay for the ambiance Room service was delivered promptly by a friendly staff member Afternoon tea also a highlight, breakfast as well with attentive staff making sure patrons were well looked after. The only concern was Room needed someone to look up and get rid of the cobwebs on the pelmet and light and clean marks off around power outlet The Windsor has great history attached to the building. I would hope the high standards would continue into the future as this hotel is unique and needs to be preserved
Stayed 2 nights in Oct 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is across the street from the Park building and centrally located to free trams and great restaurants.
Stayed 4 nights in Oct 2024

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I accidentally dropped a cup of tea in bed and I was very pleased to see they changed the sheets without request. The Matre'd made everyone feel that they were the most important person in the room.
Stayed 2 nights in Oct 2024