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The Hotel Windsor

5.0 star property

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Photo gallery for The Hotel Windsor

Lobby
Serves lunch, dinner, and happy hour
Lobby
Premium bedding, minibar, in-room safe, desk
Windsor Suite | Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
111 Spring Street, Melbourne, VIC, 3000
  • Princess Theatre
    ‪2 min walk‬
  • Collins Street
    ‪2 min walk‬
  • Regent Theatre
    ‪9 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪30 min drive‬

Room options

View all photos for Premier Family Room

Premier Family Room | Premium bedding, minibar, in-room safe, desk

Premier Family Room

  • 355 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Traditional Queen Room

Premium bedding, minibar, in-room safe, desk

Traditional Queen Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Victorian Suite

Premium bedding, minibar, in-room safe, desk

Victorian Suite

  • 1313 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Windsor Suite

Windsor Suite | Premium bedding, minibar, in-room safe, desk

Windsor Suite

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Windsor Suite

Premium bedding, minibar, in-room safe, desk

Windsor Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Victorian Suite

Premium bedding, minibar, in-room safe, desk

Victorian Suite

  • Sleeps 5
  • 1 Twin Bed and 1 King Bed

View all photos for Traditional Queen Room

Premium bedding, minibar, in-room safe, desk

Traditional Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room

Premium bedding, minibar, in-room safe, desk

Premier Room

  • Sleeps 5
  • 2 Queen Beds

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About this property

The Hotel Windsor

5-star hotel in Melbourne Central Business District
This smoke-free hotel features 2 restaurants, a bar/lounge, and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center.
The Hotel Windsor offers 180 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a business center and 6 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 5770 square feet (536 square meters) include a conference center. This Victorian hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

The Hotel Windsor is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
One Eleven Spring Street - This restaurant serves breakfast and dinner.
Cricketers Bar - This sports bar serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Portuguese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (AUD 70 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: AUD 35 for adults and AUD 23 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cricketers Bar
  • One Eleven Spring Street

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (5,770 square feet of space)

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1883
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 55 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 35 for adults and AUD 23 for children
  • Valet parking fee: AUD 70 per night (in/out privileges)
  • Rollaway bed fee: AUD 55 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note for all breakfast-inclusive rates breakfast is served in the One Eleven Spring St. Restaurant.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Windsor Melbourne
Windsor Melbourne
Hotel Windsor
Windsor Hotel Melbourne
The Hotel Windsor Hotel
The Hotel Windsor Melbourne
The Hotel Windsor Hotel Melbourne

The Hotel Windsor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1002 reviews
Rating 8 - Good. 260 out of 1002 reviews
Rating 6 - Okay. 119 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Stayed 2 nights in Nov 2024

10/10 Excellent

Wolfgang

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Showing its age but in a wonderful way. Room size was excellent, location brilliant and staff wonderful
Stayed 2 nights in Nov 2024

10/10 Excellent

Ralph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a grand old hotel located across from the Victoria Parliament building. The hotel was charming but lacked some of the modern conveniences available in newer properties. The air conditioners were old and did not adequately cool our suite, which would be a problem during the summer months. However, the hotel is a beautiful property with a wonderful history, and we would definitely stay here again.
Stayed 3 nights in Oct 2024

6/10 Okay

Rebecca

The hotel is not updated as to showers as you had to step into a high narrow tub and the water temp was nearly impossible to regulate. The heat/air blew directly on the bed. The service in the restaurant was abysmal. Would recommend a look through the hotel but not a stay with so many excellent hotels in Melbourne.
Stayed 3 nights in Oct 2024

10/10 Excellent

Frederick

Stayed 2 nights in Oct 2024

6/10 Okay

Lynette

Traveled with partner
Disliked: Property conditions & facilities
I loved the history, the staff were polite, kind and friendly. The bathroom of the room we stayed in, needed some repairs and updates.
Stayed 3 nights in Oct 2024

8/10 Good

Bernadette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Windsor experience
The Windsor is a place you stay for the ambiance Room service was delivered promptly by a friendly staff member Afternoon tea also a highlight, breakfast as well with attentive staff making sure patrons were well looked after. The only concern was Room needed someone to look up and get rid of the cobwebs on the pelmet and light and clean marks off around power outlet The Windsor has great history attached to the building. I would hope the high standards would continue into the future as this hotel is unique and needs to be preserved
Stayed 2 nights in Oct 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is across the street from the Park building and centrally located to free trams and great restaurants.
Stayed 4 nights in Oct 2024

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I accidentally dropped a cup of tea in bed and I was very pleased to see they changed the sheets without request. The Matre'd made everyone feel that they were the most important person in the room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a lovely hotel in central Melbourne with old character
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities
A beautiful hotel with wonderful staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sophie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Very old building which is charming at times but can also be impractical. Lovely staff.
Stayed 2 nights in Oct 2024

8/10 Good

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful old building with a magnificent staircase. Check in was reasonable. I never like the blocking of $100 on my account incase we use the minibar or other. But then they tell you on check out they have cancelled it and it will take FIVE days for it to be released. So blocked immediately but blocked for five days. not good enough. Room service was a little slow to bring tea and milks
Stayed 2 nights in Oct 2024

8/10 Good

Giulio

Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2024

6/10 Okay

Stephen, Macknade

Liked: Cleanliness, staff & service
Property was in a very convenient position with access to rail and tram
Stayed 6 nights in Sep 2024

8/10 Good

Joyce, Belmont

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Always stay here
Stayed 3 nights in Sep 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is an amazing old building. The hot water pressure and amount of hot water available at certain times is a major problem as we twice were not able to have a hot shower.
Stayed 2 nights in Sep 2024

2/10 Terrible

Robert

Traveled with partner
Disliked: Amenities
The Victorian Sweet room 306 was $640 per night and sadly was not as the advertised photographs. The carpet had more than a dozen fifty cent piece sized brown filthy marks. The beautiful large drawer desk in the add were missing, instead, a flat piece of timer with four wooden legs. The three couches were not matching as per the add. The stereo cabinet was broken with timber missing smashed out of it. Many of the room doors had their inner latches removed and unable to close doors. Many of the walls were marked. Tiles around the fire place were broken. The hotel is vintage and parts of it were beautiful but when the lovely brass light switch brackets were swapped out for white light switches it was dissatisfying. Be careful of the door of the single bed in room three had a sharp screw hanging out of it that I brushed then caught my leg on, ouch! There was a lot of other damages and it was sad to see it neglected with cost cutting repairs. I cannot recommend room 306 and am happy to upload photos onto support my review
Stayed 1 night in Sep 2024

10/10 Excellent

Con

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old style hotel with lots of history We did have our wedding there 25 years ago which was a beautiful venue to experience
Stayed 1 night in Sep 2024

10/10 Excellent

Carmel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our trip to the theatre and very quiet
Stayed 1 night in Sep 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service
The Hotel continues to shine with old world charm with spacious, comfortable rooms. It does lack dining options, with the food at The Cricketers Bar being very ordinary. I ordered a medium steak that came well done. It is also unacceptable to have no WIFI in 2024, especially when it is offered as being complimentary.
Stayed 1 night in Sep 2024

8/10 Good

Steve

Traveled with partner
Liked: Staff & service, amenities
Nice handy spot. Classic old hotel,spacious rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Amanda

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property requires significant renovation, one of two lifts not working, plumbing issues, TV old and unable to connect to streaming even though it's offered, very outdated rooms - and not in a period way but in an early 90s fashion. Staff were generally lovely, even when moving us to another room at 9.30pm due to plumbing issues, food was acceptable but not a highlight and unfortunately the high tea, which the Windsor is known for, was very disappointing. The burger we ordered from room service was absolutely delicious.
Stayed 1 night in Sep 2024