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The Hotel Windsor

5.0 star property

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Photo gallery for The Hotel Windsor

Exterior
Premium bedding, minibar, in-room safe, desk
Reception
2 restaurants, breakfast served
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
$144
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
111 Spring Street, Melbourne, VIC, 3000
  • Place, Flinders Lane
    ‪3 min walk‬
  • Place, Princess Theatre
    ‪3 min walk‬
  • Place, Melbourne Central
    ‪8 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

View all photos for Premier Family Room

Lobby

Premier Family Room

9.8 out of 10
Exceptional
(7 reviews)
  • 355 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Royal Suite

Royal Suite | Living area | 32-inch LCD TV with cable channels, TV, pay movies

Royal Suite

  • 1292 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Queen Room

Premium bedding, minibar, in-room safe, desk

Traditional Queen Room

8.6 out of 10
Excellent
(88 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

8.2 out of 10
Very good
(61 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

8.4 out of 10
Very good
(21 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

8.6 out of 10
Excellent
(9 reviews)
  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Windsor Suite

Windsor Suite | Premium bedding, minibar, in-room safe, desk

Windsor Suite

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Victorian Suite

Premium bedding, minibar, in-room safe, desk

Victorian Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 1313 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About this property

The Hotel Windsor

5-star hotel in Melbourne Central Business District
This smoke-free hotel features 2 restaurants, a bar/lounge, and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center.
The Hotel Windsor offers 180 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a business center and 6 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 5770 square feet (536 square meters) include a conference center. This Victorian hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

The Hotel Windsor is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
One Eleven Spring Street - This restaurant serves breakfast and dinner.
Cricketers Bar - This sports bar serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (AUD 80 per night; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: AUD 35 for adults and AUD 26 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cricketers Bar
  • One Eleven Spring Street

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (5,770 square feet of space)

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1883
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 35.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 35 for adults and AUD 26 for children
  • Covered valet parking fee: AUD 80 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note for all breakfast-inclusive rates breakfast is served in the One Eleven Spring St. Restaurant.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Windsor Melbourne
Windsor Melbourne
Hotel Windsor
Windsor Hotel Melbourne
The Windsor
The Hotel Windsor Hotel
The Hotel Windsor Melbourne
The Hotel Windsor Hotel Melbourne

The Hotel Windsor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 1001 reviews
Rating 8 - Good. 264 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nicole

Liked: Cleanliness, staff & service
Great location for the AFL grand final..walking distance to the MCG, with great tram access to explore the city
Stayed 1 night in Sep 2025

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Richard

Traveled with family
Rooms need refurbishing. Be careful when booking. We booked a two bedroom for 3 adults and were given I room with 2 single beds and a rollaway. Not impressed.
Stayed 1 night in Sep 2025

10/10 Excellent

paul

Stayed 2 nights in Sep 2025

4/10 Poor

Angel, Orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very attentive staff. Great location, and ideal for walking. Close to theatres, high end shopping, and dining options. The famous hotel is in need of redecorating and a thorough cleaning, which could start with the lobby chandeliers and leather furniture. The outside of the property had several areas where the paint has chipped off. They lost our dry cleaning, came to our room to search for the lost clothes, leaving us sense that they believed we had lied about it not being returned. Seemed to us that if the hotel sends 20 articles out to the cleaners someone on staff should verify 20 articles are returned, then ensure each room that is to have articles returned are checked off upon returning them to each room. However, four days later they found the clothes in their housekeeping department, despite claiming to have conducted an exhaustive search.Not as much as a 'sorry' was foethcoming. We were disappointed that we blloked this "5-star" property when there are several nearby hotels that more closely resemble what travelers expect when booking a 5-star hotel. We do not recommend
Stayed 6 nights in Sep 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Sep 2025

6/10 Okay

Andrew

Disliked: Staff & service, property conditions & facilities
Fine stay but the room was old and small, in need of a good renovation. Shower over the bath was a downside. But it was everything I expected from this hotel and the price paid. The location is good though. Close to everything at the top end of town.
Stayed 1 night in Sep 2025

10/10 Excellent

Ivy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for walking to NGV and Museum. Rooms clean and well appointed. Our one time effort for room service was disappointing as we waited more than an hour and a half and 3 calls, evidently there was an issue with our ordering by the phone rather than the internet ( which required you to sign in) even though we had the option. We found this frustrating. Overall our stay was excellent and the staff were all very respectful and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Windsor was a great location walkable to the CBD area the free loop tram stops right out front staff were very helpful would not hesitate to there again
Stayed 2 nights in Sep 2025

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Windsor was like going back in time to a glorious Victorian era. The hotel has well maaintained with a lot a original features. Breakfast in the dining room is a must. Location was second to none. Staff were polite and helpful. Wonderful experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Chester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an elegant old hotel, well maintained, right across from Parliament House. Which is both good and bad. There were demonstrations all day the first day we arrived, so it was pretty noisy in the afternoon. There are lots of restaurants in the area, and the staff are friendly and efficient.
Stayed 1 night in Sep 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service
Stayed 1 night in Aug 2025

8/10 Good

Tracey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Greg

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfortable spot for a few days work in Melbourne.
Stayed 3 nights in Sep 2025

10/10 Excellent

David, St Andrews Beach

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable, well serviced stay. Nice room with good outlook. A classic in Melbourne at the top of town.
Stayed 1 night in Sep 2025

8/10 Good

Sally

Stayed 1 night in Sep 2025

6/10 Okay

wayne

Business traveler

Expected more

Expected more of this Hotel. Reception staff very slow and uninterested, doorman was very good and friendly. Rooms are small and underwhelming for a '5 Star' hotel.
Stayed 1 night in Sep 2025

8/10 Good

Timothy J

Liked: Staff & service, room comfort

Pleasant stay

Was a pleasant stay. The room could have been a bit cleaner. The noise of people moving around in the room above was annoying and woke us up a few times.
Stayed 3 nights in Sep 2025

8/10 Good

Eliza

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building !
Stayed 1 night in Sep 2025

8/10 Good

April

Stayed 1 night in Sep 2025

8/10 Good

alan

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 3 nights in Sep 2025

10/10 Excellent

Mary-Frances

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Windsor was an enchanting expetience. Loved the setting and older charm. The staff were exceptional. The rooms were very clean snd very spacious. The location was spot on. Everything at your fingertips. This is our now go to when in Melbourne.
Stayed 4 nights in Sep 2025

8/10 Good

Lyndon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025