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The Hotel Windsor

5.0 star property

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Photo gallery for The Hotel Windsor

Lobby
Windsor Suite | Premium bedding, minibar, in-room safe, desk
Lobby
Premium bedding, minibar, in-room safe, desk
Serves lunch, dinner, and happy hour

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry

Explore the area

Map
111 Spring Street, Melbourne, VIC, 3000
  • Bourke Street Mall
    ‪10 min walk‬
  • Melbourne Central
    ‪13 min walk‬
  • Crown Casino
    ‪5 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪30 min drive‬

Room options

View all photos for Premier Family Room

Lobby

Premier Family Room

  • 355 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Traditional Queen Room

Premium bedding, minibar, in-room safe, desk

Traditional Queen Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Victorian Suite

Premium bedding, minibar, in-room safe, desk

Victorian Suite

  • 1313 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Windsor Suite

Windsor Suite | Premium bedding, minibar, in-room safe, desk

Windsor Suite

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Windsor Suite

Premium bedding, minibar, in-room safe, desk

Windsor Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Victorian Suite

Premium bedding, minibar, in-room safe, desk

Victorian Suite

  • Sleeps 5
  • 1 Twin Bed and 1 King Bed

View all photos for Traditional Queen Room

Premium bedding, minibar, in-room safe, desk

Traditional Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room

Premium bedding, minibar, in-room safe, desk

Premier Room

  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

Stamford Plaza Melbourne

  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, (1663)
The price is $232
per night
$255 total
includes taxes & fees
May 16 - May 17
Stamford Plaza Melbourne

About this property

The Hotel Windsor

5-star hotel in Melbourne Central Business District
This smoke-free hotel features 2 restaurants, a bar/lounge, and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center.
The Hotel Windsor offers 180 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a business center and 6 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 5770 square feet (536 square meters) include a conference center. This Victorian hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

The Hotel Windsor is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
One Eleven Spring Street - This restaurant serves breakfast and dinner.
Cricketers Bar - This sports bar serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Portuguese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (AUD 70 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: AUD 35 for adults and AUD 23 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cricketers Bar
  • One Eleven Spring Street

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (5,770 square feet of space)

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1883
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 55 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 35 for adults and AUD 23 for children
  • Valet parking fee: AUD 70 per night (in/out privileges)
  • Rollaway bed fee: AUD 55 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note for all breakfast-inclusive rates breakfast is served in the One Eleven Spring St. Restaurant.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Windsor Melbourne
Windsor Melbourne
Hotel Windsor
Windsor Hotel Melbourne
The Hotel Windsor Hotel
The Hotel Windsor Melbourne
The Hotel Windsor Hotel Melbourne

The Hotel Windsor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 566 out of 1002 reviews
Rating 8 - Good. 261 out of 1002 reviews
Rating 6 - Okay. 115 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Andrzej, Wayland

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is in a need for renovation. The bathrooms are way too old. We visited the hotel also about 7 years ago and it’s aging quickly. It’s conveniently located within a walking distance to the grounds of Australian Open tennis tournament (the reason for our staying there), but for the next visit to Melbourne we will select a different hotel.
Stayed 6 nights in Jan 2025

6/10 Okay

James

Traveled with group
Disliked: Property conditions & facilities
A beautiful old property that is being allowed to fall apart. Furniture and rugs are stained and worn. The vanity light in our bathroom didn’t work, we reported this at the front desk. No reaction. The hotel advertised dinner specials in one of their restaurants, the waiter knew nothing about it. Great location, just don’t promote this as the grand hotel it used to be.
Stayed 5 nights in Jan 2025

10/10 Excellent

Mary, Mill Creek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical hotel with a nice restaurant and pub. People are MOST friendly and helpful!
Stayed 2 nights in Jan 2025

8/10 Good

Lee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heritage classic

Hotel has lovely old charm but with updated bathrooms. Good location for Paris end shopping and theatres. We were updated to a super suite which was as big a a small house! Would recommend if you like heritage feel.
Stayed 2 nights in Jan 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
its an old and quaint hotel full of character.
Stayed 1 night in Dec 2024

8/10 Good

Ly Koung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet needs replacing woodwork required polishing
Stayed 5 nights in Dec 2024

6/10 Okay

Lyle

Liked: Cleanliness, staff & service
Its a grand but old hotel. Public areas very stately but bedroom has old furniture and old carpet. The shower was over the bath (very slippery).
Stayed 1 night in Dec 2024

6/10 Okay

Justin

Stayed 1 night in Dec 2024

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
In general the stay was okay, however there was limited impact made by the 'cooling' and the windows wouldn't open. Staff wete friendly and the hotel is aesthetically pleasing, but not the best value for money. We wouldn't stay again.
Stayed 2 nights in Dec 2024

6/10 Okay

mustafa

Liked: Cleanliness, property conditions & facilities, room comfort
A fantastic property with the grace and elegance one would expect in a heritage hotel. However, it could spruce up its act in regards to the wifi which was terrible and not throw up surprises like a 70 dollar bill for using the valet service on two occassions.
Stayed 3 nights in Dec 2024

8/10 Good

Thomas Ashley

Liked: Cleanliness
Stayed 5 nights in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a fine hotel, with a character and a history than any updating would only tarnish. The Cricketers' Bar would be one of the best places in the world to have a drink if its stereo broke.
Stayed 3 nights in Dec 2024

4/10 Poor

Linh

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is a very well-known hotel in Melbourne and when I arrived, it was disappointing. The room smelt very old and stale. There was coal or charcoal near the fire pit which was on our carpet and I stepped on a chunk. I personally love the decor of the Victorian era however The furniture inside my Victorian suite was ripped and old. I was expecting nice Chesterfield or at least nice furniture inside .the existing furniture was not well-maintained. One of our chairs were severely ripped through the leather which was unacceptable. The staff were very friendly and had great service but when I checked out they overcharged me and when I tried to explain to them it’s like they didn’t read the email and didn’t understand what I was trying to say. There was a foreign Hair stuck in the bathtub screen door , (it was a long curly hair and I have dead straight Hair ) so you can tell the house cleaning don’t do a really good job. I probably wouldn’t stay here again as there are more affordable cleaner and modern hotels in the city.
Stayed 2 nights in Nov 2024

10/10 Excellent

DON, CORALVILLE

Liked: Staff & service, property conditions & facilities
A very Traditional charming hotel. Loved it!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephen, Caboolture

Liked: Cleanliness, staff & service, property conditions & facilities
The team at the Windsor are always welcoming and looking after your needs. A great environment to have a quite stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at Windsor as it’s one of our favourite hotels in Melbourne. This trip the concierge was very abrupt and rude
Stayed 2 nights in Dec 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What hotels were and should be

In the real heart of the city, is a retreat in time, to when genuine care and attention to a traveler still exists. From the arrival, immediate access to the theatre district, and a breakfast to actually enjoy, it is truly sad to leave.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Love a classic!
Stayed 3 nights in Dec 2024

10/10 Excellent

Rene

Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the older feel of the hotel, while still having the creature comforts readily available.
Stayed 1 night in Dec 2024

10/10 Excellent

Gilbert, Dereel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An icon hotel that is affordable, comfortable, and in a great location. The staff are always wonderful.
Stayed 1 night in Dec 2024

10/10 Excellent

Brad

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were beautiful, the staff very friendly and the history amazing.
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good service
Stayed 1 night in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024