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The Hotel Windsor

5.0 star property

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Photo gallery for The Hotel Windsor

Exterior
Reception
2 bedrooms, premium bedding, minibar, in-room safe
2 restaurants, breakfast served
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
$140
includes taxes & fees
Dec 2 - Dec 3

Explore the area

View in a map
111 Spring Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪8 min walk‬
  • Place, Melbourne Cricket Ground
    ‪1 min drive‬
  • Place, Crown Casino
    ‪3 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Premier Family Room

Lobby

Premier Family Room

9.8 out of 10
Exceptional
(7 reviews)
  • 355 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Royal Suite

Royal Suite | Living area | 32-inch LCD TV with cable channels, TV, pay movies

Royal Suite

  • 1292 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Queen Room

2 bedrooms, premium bedding, minibar, in-room safe

Traditional Queen Room

8.6 out of 10
Excellent
(84 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

2 bedrooms, premium bedding, minibar, in-room safe

Superior Room

8.2 out of 10
Very good
(55 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, City View

2 bedrooms, premium bedding, minibar, in-room safe

Deluxe Room, City View

8.4 out of 10
Very good
(20 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

2 bedrooms, premium bedding, minibar, in-room safe

Junior Suite

8.6 out of 10
Excellent
(9 reviews)
  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Windsor Suite

Windsor Suite | 2 bedrooms, premium bedding, minibar, in-room safe

Windsor Suite

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Victorian Suite

2 bedrooms, premium bedding, minibar, in-room safe

Victorian Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 1313 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About this property

The Hotel Windsor

5-star hotel in Melbourne Central Business District
This smoke-free hotel features 2 restaurants, a bar/lounge, and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center.
The Hotel Windsor offers 180 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a business center and 6 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 5770 square feet (536 square meters) include a conference center. This Victorian hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

The Hotel Windsor is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
One Eleven Spring Street - This restaurant serves breakfast and dinner.
Cricketers Bar - This sports bar serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (AUD 80 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: AUD 45 for adults and AUD 26 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cricketers Bar
  • One Eleven Spring Street

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (5,770 square feet of space)

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1883
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 35.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 45 for adults and AUD 26 for children
  • Covered valet parking fee: AUD 80 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note for all breakfast-inclusive rates breakfast is served in the One Eleven Spring St. Restaurant.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Windsor Melbourne
Windsor Melbourne
Hotel Windsor
Windsor Hotel Melbourne
The Windsor
The Hotel Windsor Hotel
The Hotel Windsor Melbourne
The Hotel Windsor Hotel Melbourne

The Hotel Windsor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 565 out of 1008 reviews
Rating 8 - Good. 258 out of 1008 reviews
Rating 6 - Okay. 121 out of 1008 reviews
Rating 4 - Poor. 40 out of 1008 reviews
Rating 2 - Terrible. 24 out of 1008 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed a few times now at the Windsor. Whilst it's a little 'tired' in some areas, we love old world atmosphere an charm it has (as well as a seriously impressive list of past guests!). Staff are always efficient and courteous. Our rooms have been great (particularly the upgrade we scored this time around). Great location opposite Parliament House. Very close to the theatres, multiple dining options and free CBD tram access. Will definitely be back.
Stayed 1 night in Aug 2025

6/10 Okay

James

Liked: Cleanliness, room comfort
Disliked: Staff & service

Weird check in experience

Great location, excellent bar the Cricketers. We originally booked the Hilton but were keen to try the Windsor for its old world charm, which Windsor had however sometimes it was just "old". Also we didn't have the best check in experience. After dropping our bags early in the morning we were told our room would be ready shortly by baggage. However when we came back 2 hours later concierge informed us it was not ready yet. Which is totally fine however we were then given a condescending explanation that concierge rather than baggage knows when the room is ready and we should have come to concierge (aka it's our fault). And had we wanted early check in we should've organised ahead.... We honestly didn't care we assumed check in was at 3pm like any hotel but as we were informed our room might be ready early by baggage we just thought we'd come back. This all could've just been explained more gently and we would've understood our room wasn't ready/there was a miscommunication. Putting the onus on us and getting defensive when we simply wanted to see if our room was ready was just a bit weird...
Stayed 1 night in Aug 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic, but a little tired

It's a classic, but the standard room i was in was a little "tired" (historical features aside. E.g. bath was discoloured and had cracks in it; bethroom in need of attention overall).
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the old- world nature of the hotel. The concierge and porters were outstanding.
Stayed 5 nights in Apr 2025

10/10 Excellent

Justine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We saw a show at the Princes Theatre and it was so close and so convenient. Room was spacious and beds were comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Colleen

Stayed 1 night in Jul 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms and hallways are very dated, however staff were great!
Stayed 1 night in Jul 2025

10/10 Excellent

Natty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Windsor is the most beautiful, luxurious and elegant place we have stayed , its old school charm made it even more special.
Stayed 1 night in Jul 2025

10/10 Excellent

jose

Business traveler
Liked: Cleanliness, staff & service, amenities
An amazing hotel, beautiful, large rooms and great staff. Pay a bit more and stay here, it is worth it.
Stayed 1 night in Jul 2025

8/10 Good

simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Back in the old days

Love this hotel steep in history feels like you go back in time hoping never never changes
Stayed 1 night in Jul 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, room comfort

Nice enough but not without problems

A last-minute selection but worked well enough except for the unreliable hot water service in the shower ... scalding hot or stone cold with nothing in between
Stayed 1 night in Jul 2025

8/10 Good

Lionel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, reasonable price
Stayed 3 nights in Jul 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service

Great Stay

Hotel happily exchanged complimentary bottle of wine we did not want to drink for delicious cocktails that we really enjoyed in the Cricketers Bar
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Jayne

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

tristan

Traveled with partner
Liked: Amenities
A very pleasant experience
Stayed 1 night in Jul 2025

4/10 Poor

Dan

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

It was incredibly tired. The staff didn't answer guest services, ever. The place just felt very very in need of a thorough glow up.
Stayed 2 nights in Jun 2025

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Relaxing break

Great overnight stay at end of family holiday. Perfect relaxing space and late checkout. Staff extremely helpful. Thank you.
Stayed 1 night in Jul 2025

8/10 Good

Sian

Business traveler
Liked: Cleanliness, staff & service
While it is in need of a bit of a refurb, the Windsor still has a lovely charm.
Stayed 1 night in Jul 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic Luxury

Nice historic hotel. Staff were all polite, professional, and attentive. Good breakfast. Good location with plenty of restaurants and bars nearby.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never disappoints

Have stayed here at the Hotel Windsor quiet a few times, never disappoints from check in check out and conciege. The rooms have plenty of room, towels and linen clean and love staying here. Makes you feel you are in that era.
Stayed 1 night in Jul 2025

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025