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The Ritz-Carlton, Melbourne

5.0 star property

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Photo gallery for The Ritz-Carlton, Melbourne

Indoor pool
Panoramic Room, 1 King Bed, City View | Frette Italian sheets, premium bedding, pillowtop beds, minibar
Couples treatment rooms, sauna, steam room, body treatments
View from property
Couples treatment rooms, sauna, steam room, body treatments

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Parking available
  • Room service

Explore the area

Map
650 Lonsdale Street, Melbourne, VIC, 3000
  • Collins Street
    ‪6 min walk‬
  • Flinders Lane
    ‪9 min walk‬
  • Marvel Stadium
    ‪10 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Premier Room, 1 Double Bed (Premier Ritz-Carlton Club)

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Premier Room, 1 Double Bed (Premier Ritz-Carlton Club)

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, 1 Double Bed, Non Smoking

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Premier Room, 1 Double Bed, Non Smoking

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Double Beds

  • 592 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

View from room

Club Room, 1 King Bed, Non Smoking

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Bay View

Club Suite, 1 King Bed, Bay View | Living room | 55-inch LCD TV with satellite channels, TV, Netflix

Club Suite, 1 King Bed, Bay View

  • 2702 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbor View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed, Harbor View

  • 495 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Club Suite, 1 Bedroom, Non Smoking

  • 1507 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed, Non Smoking, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, City View

Premier Room, 2 Double Beds, City View | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Premier Room, 2 Double Beds, City View

  • 592 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, City View

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

View from room

Premier Room, 1 King Bed, City View

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Room, 2 Double Beds, Non Smoking

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Panoramic Room, 2 Double Beds, Non Smoking

  • 538 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | View from room

Executive Suite, 1 Bedroom, Non Smoking

  • 1033 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Panoramic Room, 1 King Bed, City View

  • 484 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

W Melbourne

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (451)
The price is $283
per night
$311 total
includes taxes & fees
Feb 20 - Feb 21
W Melbourne

About this property

The Ritz-Carlton, Melbourne

5-star hotel in Melbourne Central Business District
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
The Ritz-Carlton, Melbourne offers 257 accommodations with iPod docking stations and minibars. Accommodations are furnished with day beds and dining tables. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LCD televisions come with satellite channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and safes. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
The Ritz-Carlton Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, The Ritz-Carlton, Melbourne features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and 7 meeting rooms. Event facilities measuring 29757 square feet (2764 square meters) include a conference center. This luxury hotel also offers a 24-hour fitness center, spa services, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Ritz-Carlton, Melbourne is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Atria - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Cameo - Onsite cocktail bar. Open daily.
The Ritz-Carlton Lounge - This restaurant overlooks the ocean. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, Chinese (Mandarin), English, Farsi, Filipino, French, Greek, Hebrew, Hindi, Indonesian, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured valet parking on site (AUD 75 per night)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: AUD 20 to 80 for adults and AUD 20 to 80 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Atria
  • Cameo
  • The Ritz-Carlton Lounge

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Dining table
  • Free crib
  • In-room babysitting (surcharge)
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Conference center (29,757 square feet of space)

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 80 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 160.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 20 to 80 for adults, and AUD 20 to 80 for children
  • Secured valet parking fee: AUD 75 per night
  • Rollaway bed fee: AUD 160.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Ritz Carlton, Melbourne
The Ritz-Carlton, Melbourne Hotel
The Ritz-Carlton, Melbourne Melbourne
The Ritz-Carlton, Melbourne Hotel Melbourne

The Ritz-Carlton, Melbourne Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 137 out of 158 reviews
Rating 8 - Good. 14 out of 158 reviews
Rating 6 - Okay. 2 out of 158 reviews
Rating 4 - Poor. 4 out of 158 reviews
Rating 2 - Terrible. 1 out of 158 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Stayed 2 nights in Oct 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our visit to Marvel Stadium and great area to walk to CBD
Stayed 3 nights in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service, views and dining. Didn't want to leave!
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Different hospitality for Asian
I only have positive feeling from Asian Staff as the westerner staff totally ignore me. I left early monring with my luggage and the staff at the main entrance was not borther to ask if i need help or not. I expect a warm hospitality from all staff members for the brand and the price I paid.
Stayed 4 nights in Oct 2024

2/10 Terrible

Chipo

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Here’s the revised version with your additional detail included: --- **Disappointing Stay – Not the Ritz-Carlton Standard We Expected** We recently stayed at the Ritz-Carlton, excited for a special family celebration, as it was our daughter’s birthday. Before the trip, the hotel was responsive and thoughtful in their communication, offering a complimentary cake and organizing balloons for the occasion. We appreciated the gesture and couldn’t wait to see her delight. Upon arrival, however, things started to feel a little off. We patiently waited in line at check-in, but another family who arrived after us was served before us. These things happen, but in hotels of this caliber, you usually expect the staff to manage such situations more smoothly to avoid unnecessary awkwardness. Our room was listed as a “panoramic view” with two double beds, suitable for us and our two kids. While the view was pleasant, it came from a single window – not quite what we’d envision for a “panoramic” description. We also found the double beds quite small. My partner and I found them too tight for two adults to sleep comfortably, so I wouldn’t recommend this option for couples expecting more space. The birthday balloons arranged in the room were a lovely touch, but we were disappointed by the complimentary cake, which turned out to be a small, hollow chocolate bar with a dusty, crumbly texture. We weren’t expecting anything extravagant, but the disconnect between what was promised a
Stayed 1 night in Oct 2024

10/10 Excellent

Mina

Stayed 1 night in Oct 2024

10/10 Excellent

Phuong

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything would be perfect if they didn’t accidentally charge my credit card while I had prepaid with Expedia. Furthermore, they didn’t check the minibar usage properly and added extra items which I didn’t consume at all. Although the team resolved the issue promptly, they really need to review their billing process.
Stayed 1 night in Oct 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfy rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Dr Galia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice!
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with views and good location
Stayed 1 night in Oct 2024

10/10 Excellent

Jes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Hennessey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. However, the in-room dinning menu was quite limited and there is currently no Asian restaurant in this hotel.
Stayed 7 nights in Jun 2024

10/10 Excellent

Watwick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Stayed 2 nights in Apr 2024

10/10 Excellent

Olof

Stayed 1 night in Jul 2024

10/10 Excellent

Lachlan

Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and great service
Amazing service, lovely rooms and facilities. Only downside is the location is a bit far from decent restaurants but I’d stay again
Stayed 1 night in Jun 2024

10/10 Excellent

Lay Tin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and comfortable stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

Zhuoming, Los Gatos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service and great view.
Stayed 3 nights in Apr 2024