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The Sebel Melbourne Docklands Hotel

4.5 star property

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Photo gallery for The Sebel Melbourne Docklands Hotel

Aerial view
Cafe
Indoor pool
Property entrance
Breakfast, lunch, brunch served; local cuisine, ocean views

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Spa
  • Parking available
  • Washer

Explore the area

Map
18 Aquitania Way, Docklands, VIC, 3008
  • Marvel Stadium
    ‪9 min walk‬
  • Crown Casino
    ‪3 min drive‬
  • Melbourne Central
    ‪4 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Apartment, 1 Bedroom

  • 538 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Apartment, 2 Bedrooms

  • 753 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Balcony

Apartment, 1 Bedroom, Balcony | Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Apartment, 1 Bedroom, Balcony

  • 538 sq ft
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, Balcony

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Apartment, 2 Bedrooms, Balcony

  • 861 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 2 Bedrooms

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Suite, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Quest NewQuay

  • Dryer
  • Free WiFi
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (655)
The price is $102
per night
$112 total
includes taxes & fees
Apr 6 - Apr 7
Quest NewQuay

About this property

The Sebel Melbourne Docklands Hotel

4.5-star aparthotel in Docklands
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a conference center are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Comforts include a Tempur-Pedic bed and premium bedding, and guests will also find conveniences like a washer/dryer and a dining area. Limited housekeeping is available.
The Sebel Melbourne Docklands Hotel offers 95 accommodations with iPod docking stations and washers/dryers. Accommodations offer separate sitting areas. Tempur-Pedic beds feature premium bedding. 32-inch LCD televisions come with premium digital channels and DVD players. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Laurel Beauty and Spa has 2 treatment rooms. Services include deep-tissue massages and hot stone massages.
In addition to a full-service spa, The Sebel Melbourne Docklands Hotel features an indoor pool and a 24-hour fitness center. The aparthotel offers a restaurant and a snack bar/deli. Business-related amenities at this 4.5-star property consist of a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 215 square feet (20 square meters) include a conference center. This luxury aparthotel also offers spa services, a library, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Sebel Melbourne Docklands Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 1:00 PM.
Capri Café - Overlooking the ocean, this café specializes in local cuisine and serves breakfast, brunch, and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Languages

Chinese (Mandarin), English, Filipino, French, Indonesian, Thai, Vietnamese

Property amenities

Pool/Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Full-service spa
  • Hot stone massages
  • Indoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Car required
  • Onsite parking available only on request
  • Secured self parking on site (AUD 40 per night; includes in/out privileges)
  • Limited onsite parking

Family friendly

  • Crib: AUD 15 per night

Restaurants on site

  • Capri Café

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Tea bags/instant coffee

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: AUD 15 to 40 for adults and AUD 8 to 15 for children
  • A restaurant
  • Private picnics
  • Snack bar/deli

Bedrooms

  • Alarm clock
  • Premium bedding
  • Rollaway/extra bed: AUD 55 per night
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LCD TV with premium digital channels
  • DVD player
  • iPod dock
  • Library

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Computer station
  • Conference center (215 square feet of space)
  • Desk
  • Meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free newspapers in lobby
  • Grocery/convenience store
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • Near a health/beauty spa
  • Near the boardwalk/promenade
  • Near the ocean
  • On the waterfront

Things to do

  • 24-hour gym
  • Boat tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards

General

  • 1 building
  • 6 floors
  • 95 units
  • At least 80% lighting from LEDs
  • Banquet hall
  • Bed sheets changed on request
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Cleaning products are eco-friendly
  • Double-glazed windows
  • Garden
  • Housekeeping (on request)
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55 per night
Cribs (infant beds) are available for AUD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 40 for adults, and AUD 8 to 15 for children
  • Secured self parking fee: AUD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 55 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include window guards
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is required for transportation to and from this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Sebel Docklands Melbourne
Sebel Hotel Melbourne Docklands
Sebel Melbourne Docklands
Sebel Melbourne Docklands Aparthotel

The Sebel Melbourne Docklands Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 487 out of 1001 reviews
Rating 8 - Good. 320 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Liked: Cleanliness, room comfort
Great stay
Lovely apartment close to the Harbour with plenty of dining options close by.
Stayed 1 night in Oct 2024

10/10 Excellent

Nichola

Stayed 1 night in Nov 2024

8/10 Good

Geraldine

Traveled with family
Liked: Cleanliness, property conditions & facilities
Level 2 - late night noise from …? Outside or within apartment. Great location dining and transport and Marvel Stadium Pool not warm enough
Stayed 1 night in Oct 2024

8/10 Good

Minerva

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location. It's near the trams and the area was safe and quiet. We could not sleep very well coz the pillows were too high. There were no toothbrush provided.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Lovely apartments & great dining close by.
Stayed 1 night in Oct 2024

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Leigh, Delacombe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Work Family balance, done well
Business trip with family, super comfortable apartment style room with everything needed for a comfortable stay. Comfy couch, perfect table for dinner and spreading out documents for work. Separate rooms so children can sleep while the parents keep working, perfect arrangement. 25 m pool for those who need to fit in a few laps and a well equipped Gym to make up for screen time. To that, add that it was quiet enough to get a great sleep and with a view of the harbour from the terrace, felt like a home away from home. Thanks :).
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
There was very rude staff at the desk when I checked in - no customer service skills - there was only one worker who was acting poorly and because of them i would never go back to that place
Stayed 2 nights in Sep 2024

8/10 Good

Henry, roxburgh park

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location, staff very welcoming and friendly. Had a good time around and great views
Stayed 2 nights in Sep 2024

10/10 Excellent

Damien

Liked: Cleanliness, property conditions & facilities
Fantastic room
Stayed 1 night in Aug 2024

6/10 Okay

Henry, roxburgh park

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed at property few times now, overall it’s a great hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

MUKESH

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to the Banksy Exhibition that we had come to see
Stayed 1 night in Aug 2024

8/10 Good

Bruce

Stayed 1 night in Jul 2024

6/10 Okay

Heather

Liked: Room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Mark

Stayed 2 nights in Jul 2024

10/10 Excellent

Shamsher

Liked: Cleanliness, property conditions & facilities
I like it
Stayed 1 night in Jun 2024

8/10 Good

Ainslie

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was really nice… once we got in there. Waited at least 15 mins to even start check in, had to pay for parking on top of the $650 room rate, and then couldn’t get inside the building from the car park because they had faulty swipe card readers
Stayed 1 night in May 2024

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Ciara

Traveled with partner
Average, nice room but we were sent to the wrong room initially (we had booked a balcony suit and confined this at check in), had to bring all our stuff back to the front desk.. meant even though we started check in at 2.10 we didn’t get into our actual room til nearly 3pm..
Stayed 1 night in Mar 2024

10/10 Excellent

Choo Eng

Traveled with family
Liked: Cleanliness, room comfort
Great location, nice clean and tidy apartment.
Stayed 1 night in Mar 2024

6/10 Okay

Ivan

Business traveler
Liked: Cleanliness, amenities
Lighting circuit not working for 3 down lights in lounge. Air-conditioning needing servicing so couldn't turn on the bedroom one. The room is a weird shape and therefore cramped in parts needing to climb over furniture to access other parts of the room.
Stayed 1 night in Mar 2024

4/10 Poor

Janice

Disliked: Amenities, property conditions & facilities
Location is excellent, however, we booked 1 night and another 2 nights the following week (all booked before we arrived in Melbourne) and realised immediately that the rooms were run down. Needs painting etc. 1st night room the tv remote didn’t work in the bedroom, you can’t get toilet roll with ease as it is tucked in behind you on the left hand side of the basin, no face washer supplied, no milk and no English Breakfast Tea Bags. Following week 2 nights same room 1 floor above, tv didn’t work at all in bedroom, reported to reception and advised he would send someone up to fix problem, waited for couple of hours, no one showed up, went back to reception and spoke to same man and he said he will get someone to call our room in a few minutes. Never heard from anyone, and all the same problems from the 1st night. We paid good money for a 1 bedroom apartment (king size) with a tv in bedroom and it was broken and they didn’t careless. Other than that the lady on both occasions who we checked in with was lovely and courteous.
Stayed 2 nights in Feb 2024

6/10 Okay

Janice

Traveled with partner
Liked: Cleanliness
Great location. However, toilet roll holder in bathroom was NOT EASY to access. There was NO facewasher in bathroom which is a must for females and the remote in bedroom didn’t work. Other than that, the location was great and the staff were very helpful and friendly.
Stayed 1 night in Feb 2024