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Urban Apartments Melbourne on Elizabeth

4.0 star property

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Photo gallery for Urban Apartments Melbourne on Elizabeth

Exterior
Exterior
Point of interest
BBQ/picnic area
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
250 Elizabeth Street, Melbourne, VIC, 3000
  • Melbourne Central
    ‪2 min walk‬
  • Bourke Street Mall
    ‪4 min walk‬
  • Queen Victoria Market
    ‪11 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

View all photos for Deluxe King Studio

In-room safe, desk, laptop workspace, blackout drapes

Deluxe King Studio

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Executive Apartment

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Executive Apartment

  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Studio

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Queen Studio

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Executive Apartment

In-room safe, desk, laptop workspace, blackout drapes

Two Bedroom Executive Apartment

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for 1 Bedroom Executive Room

In-room safe, desk, laptop workspace, blackout drapes

1 Bedroom Executive Room

  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Executive Room

In-room safe, desk, laptop workspace, blackout drapes

2 Bedroom Executive Room

  • Sleeps 4
  • 2 King Beds

View all photos for King Studio Room

In-room safe, desk, laptop workspace, blackout drapes

King Studio Room

  • Sleeps 2
  • 1 King Bed

View all photos for Queen Studio Room

In-room safe, desk, laptop workspace, blackout drapes

Queen Studio Room

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property

The Victoria Hotel Melbourne

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (2147)
The price is $82
per night
$90 total
includes taxes & fees
Mar 24 - Mar 25
The Victoria Hotel Melbourne

About this property

Urban Apartments Melbourne on Elizabeth

4-star hotel in Melbourne Central Business District
This smoke-free hotel features a fitness center, laundry facilities, and barbecue grills. WiFi in public areas is free. Housekeeping is available on request.
Urban Apartments Melbourne on Elizabeth offers 70 accommodations with washers/dryers and safes. Accommodations offer separate sitting areas and include desks. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 25-inch LCD televisions come with digital channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Urban Apartments Melbourne on Elizabeth features a fitness center, a terrace, and barbecue grills. Public areas are equipped with complimentary wireless Internet access. This family-friendly hotel also offers laundry facilities, room service (during limited hours), and an elevator.

Urban Apartments Melbourne on Elizabeth is a smoke-free property.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 40 per day)

Things to do

  • Gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 10 floors
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
The front desk is open Monday - Saturday (8:00 AM - 6:00 PM) and Sunday - Sunday (9:00 AM - 5:00 PM)
Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: AUD 40 per day (1312 ft away)
  • Credit card charges are subject to a surcharge of 2.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Elizabeth Melbourne
Melbourne Somerset
Somerset Elizabeth
Somerset Elizabeth Apartment
Somerset Elizabeth Apartment Melbourne
Somerset Elizabeth Melbourne
Somerset Melbourne
Somerset On Elizabeth Hotel Melbourne
Somerset On Elizabeth, Melbourne Hotel Melbourne
Somerset Elizabeth Melbourne Apartment
Somerset On Elizabeth Melbourne
Urban Apartments Melbourne on Elizabeth Hotel
Urban Apartments Melbourne on Elizabeth Melbourne
Urban Apartments Melbourne on Elizabeth Hotel Melbourne

Urban Apartments Melbourne on Elizabeth Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 442 out of 1002 reviews
Rating 8 - Good. 364 out of 1002 reviews
Rating 6 - Okay. 103 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has had a lot of issues with air conditioning not working at all over 12 months and it looks like they haven't been fixed in all that time. Didn't know about this until we arrived for check-in and it was too late to rebook with another hotel. It's also not staffed 24 hours of the day, so better not lose your key or need something in the middle of the night. The rooms were big and well equipped but the toilet and bathroom are in need of upgrade. If the air con is working, this is at best a three star hotel, but if the AC isn't fixed, I would avoid it in the height of summer.
Stayed 1 night in Nov 2024

4/10 Poor

Christine

Traveled with group
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Catch up
A nice stay to catch up with family
Stayed 2 nights in Nov 2024

4/10 Poor

Darren

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
NO aircon in the whole building and it was a hot humid night. They supplied a pedestal fan that was louder that a light aircraft
Stayed 1 night in Nov 2024

6/10 Okay

Jeff

Traveled with family
Good position in the CBD Unit was ok , you get what you pay Hot /cold water in shower was a mm between boiling and cold. Also was told after check in that AC was not working in building (would be a deal breaker in hot weather)
Stayed 2 nights in Nov 2024

8/10 Good

Kylie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The air conditioning in the whole hotel was broken so the rooms were very hot. Staff provided us with 2 fans and with the windows open it was comfortable. Staff were very friendly and the apartments are beautiful with a great view of the city. Loved it
Stayed 2 nights in Nov 2024

2/10 Terrible

Ofir

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel called me the night before I arrived to confirm my time of arrival but did not notify me that the AC is not working!!! I had to find out only upon arrival when obviously it was too late. The room is very old and the carpets are extremly dirty and old.
Stayed 2 nights in Nov 2024

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay elsewhere! Dirty rooms and rude staff
There are only two positive aspects of this property: the friendly reception staff and the convenient location. Unfortunately, the quality of the rooms leaves much to be desired. Despite being assured of a "deep clean," my room was still unclean on a second attempt. Thick dust coated the picture frames above the bed (which I had to clean myself), and there was a gap in the bathroom between the bath and shower that had clearly been neglected for some time—alive bugs included (I cleaned this too). The carpets were littered with stuck-on gum and food, the sofas were stained, and the fridge area had not been cleaned in ages. The curtains were falling down (unfortunately, I didn’t photograph this), and the bath plug was unusable as its seal had completely disintegrated. To make matters worse, one cleaning staff member displayed unprofessional behavior, directing their stress at me as a guest. When I raised concerns, I was met with the response: "We are understaffed, so what do you want? Now or tomorrow?" This confrontational attitude was entirely inappropriate. While I understand they were facing staffing challenges, this is not something a guest should have to endure. Overall, this was a highly disappointing stay. I wouldn’t stay here again and strongly recommend spending an extra $50–$60 for a proper hotel experience elsewhere.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Trevor

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The air-conditioning did not work, if we had been made aware of this we may have looked for different accommodation. Saturday was 32 degrees Celsius
Stayed 3 nights in Nov 2024

2/10 Terrible

Anastasia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not cleaned at all from previous customers. Air con not working. False advertising of pool & features eg no daily paper. Poor customer service & terrible management

10/10 Excellent

REMY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot in the city
Great spot in heart of city close to everything. Rooms was very spacious.
Stayed 1 night in Nov 2024

10/10 Excellent

Jo

Stayed 2 nights in Nov 2024

10/10 Excellent

Maylynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Nov 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff.
Stayed 3 nights in Nov 2024

8/10 Good

Craig

Liked: Staff & service, room comfort
Nice and central
Unit was a little dusty. Don't think it has had a good clean for some time. Also our unit had mould in the silicone around the bath and needs replacing. Not too noisy and a good view of the post office clock.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location
Great apartment style hotel room. Very strong shower pressure. Good variety of pillows to choose from in the room. Super convenient CBD location. Will return. Efficient and helpful staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central, large room, I had studio and nice comfy bed, just a bit dated
Stayed 3 nights in Oct 2024

8/10 Good

Karen Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Darren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Easy check in & will definitely return to Urban Apartments!
Stayed 1 night in Oct 2024

6/10 Okay

James

Liked: Staff & service
Aircon & seperate fan didn't work. The shower temperature handle is very dangerously sensitive.
Stayed 2 nights in Oct 2024

8/10 Good

Colin

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024