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Whitehorse Apartment Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Whitehorse Apartment Hotel

Executive One Bedroom Suite | Balcony
Front of property
Interior entrance
1 bedroom, premium bedding, desk, soundproofing
Family Apartment, Connecting Rooms | Private kitchenette | Fridge, microwave, stovetop, dishwasher

Reviews

7.4 out of 10

Good

Popular amenities

  • Housekeeping
  • Parking available
  • Room service
  • Laundry
  • Kitchen
  • Air conditioning

Explore the area

Map
770 Whitehorse Road, Mont Albert, VIC, 3128
  • Box Hill Central
    8 min walk
  • Box Hill Hospital
    13 min walk
  • Box Hill Town Hall
    15 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    39 min drive

Room options

View all photos for Executive One Bedroom Suite

Executive One Bedroom Suite | Living room | 40-inch flat-screen TV with satellite channels, TV

Executive One Bedroom Suite

  • 419 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Suite

Fridge, microwave, stovetop, dishwasher

Executive Suite

  • 387 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite

Standard Suite | View from room

Standard Suite

  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, Connecting Rooms

Family Apartment, Connecting Rooms | Private kitchenette | Fridge, microwave, stovetop, dishwasher

Family Apartment, Connecting Rooms

  • 775 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Twin Room

1 bedroom, premium bedding, desk, soundproofing

Executive Twin Room

  • Studio
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe One Bedroom Suite

1 bedroom, premium bedding, desk, soundproofing

Deluxe One Bedroom Suite

  • 452 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Two Bedroom Family Apartment

1 bedroom, premium bedding, desk, soundproofing

Two Bedroom Family Apartment

  • 850 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

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About this property

Whitehorse Apartment Hotel

3.5-star Melbourne aparthotel, connected to a shopping center in Mont Albert
Along with self parking, this aparthotel has laundry facilities and express check-in. WiFi in public areas is free. Additionally, express check-out, a garden, and a picnic area are onsite. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences like a dining area and a coffee/tea maker.
Whitehorse Apartment Hotel offers 27 accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. 40-inch flat-screen televisions come with satellite channels. Additionally, rooms include rice cookers and irons/ironing boards. Housekeeping is provided daily.

Whitehorse Apartment Hotel features a terrace, a vending machine, and multilingual staff. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Art Deco aparthotel also offers a garden, a picnic area, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Whitehorse Apartment Hotel has designated areas for smoking.

Room service is available.

Languages

Chinese (Mandarin), English, Polish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Self parking on site (AUD 10 per night)
  • Limited onsite parking

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Rice cooker
  • Stovetop

Dining

  • Room service

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 40-inch flat-screen TV with satellite channels

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Designated smoking areas (fines apply)

Services and conveniences

  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Vending machine

Location highlights

  • Connected to a convention center
  • Connected to a shopping center
  • In a regional park
  • In a shopping district
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 1 building
  • 27 units
  • 3 floors
  • Art Deco architecture
  • Built in 2016
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
The front desk is open daily from 8 AM - 11 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Access code, front desk (limited hours), smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for AUD 20.0 per stay

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 90.00 per vehicle (one way)
  • Self parking fee: AUD 10.00 per night
  • Crib (infant bed) fee: AUD 20.0 per stay
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned

We should mention

Alcohol is not served at this property

Property is also known as

Whitehorse Apartment Hotel Mont Albert
Whitehorse Mont Albert
Whitehorse Apartments Hotel
Whitehorse Mont Albert
Whitehorse Apartment Hotel Aparthotel
Whitehorse Apartment Hotel Mont Albert
Whitehorse Apartment Hotel Aparthotel Mont Albert

Whitehorse Apartment Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 25 out of 100 reviews" "
Rating 8 - Good. 41 out of 100 reviews" "
Rating 6 - Okay. 20 out of 100 reviews" "
Rating 4 - Poor. 6 out of 100 reviews" "
Rating 2 - Terrible. 8 out of 100 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 2 nights in Apr 2024

10/10 Excellent

Sandra

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Simple, clean and easy to acess. Very close to public transport.
Stayed 1 night in Feb 2024

8/10 Good

Uma

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Kierrtana

Liked: Cleanliness, amenities, property conditions & facilities
reasonable rates, good T & C's
Stayed 3 nights in Jun 2023

2/10 Terrible

Sean

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy! Our non-smoking room had clearly had people smoking in it and smelled like a 1980s night club. The shower was filthy and covered in mould and there were mould spots on the roof of the bathroom. The rest of the bathroom was covered in lint and dust from the tumble dryer. The floor of the whole unit was filthy and the dining table was filthy and covered with leftover lumps of grease from someone’s take away. I have pictures if the management would like to see them but when I raised issues and asked for a different room or a refund they were decidedly disinterested.
Stayed 1 night in Jun 2023

6/10 Okay

Thomas

Property was ok but not worth the price. Small room with no where to put my small suitcase. Difficult to do work as well.
Stayed 1 night in Mar 2023

6/10 Okay

wendy hicks

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Unit was extremely tiny. No knives for meals only chopsticks. No parking. Unit was very clean.
Stayed 1 night in Mar 2023

8/10 Good

Liana

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and modern accommodation.

8/10 Good

Kathy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good clean tidy apartment

6/10 Okay

Simon

8/10 Good

Andrew

Liked: Amenities, property conditions & facilities
Nice new apartment. Comfortable bed and basic kitchen facilities. Some of the dishes and cutlery had not been cleaned very well. Good location close to Box Hill Central.
Stayed 1 night in Aug 2022

8/10 Good

Kim

Traveled with family
Liked: Amenities, property conditions & facilities
We liked the c apartment floors where a little dirty we found receipts on the floor and bottle caps under tge beds
Stayed 1 night in Aug 2022

8/10 Good

Tony

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, warm. Polite staff.
Stayed 2 nights in Jun 2022

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Hassle free, suited our needs
Stayed 1 night in May 2022

6/10 Okay

Nick

Traveled with family
Liked: Cleanliness, property conditions & facilities
Modern and Clean. Very limited space to sit and watch TV or just relax. Did not get onsite parking even though we requested it when making the booking and then ringing the day to confirm we had onsite parking.
Stayed 1 night in Apr 2022

8/10 Good

Bronwyn

Liked: Cleanliness, room comfort
Excellent welcome and service at reception. Room very comfortable and clean and appreciated the kitchen. The front room would experience traffic npise on weekdays but fine on the weekend.
Stayed 2 nights in Apr 2022

8/10 Good

Scott

Liked: Cleanliness, amenities
Stayed 3 nights in Apr 2022

6/10 Okay

Brook

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2021

4/10 Poor

Daniel

Disliked: Cleanliness
hmmm
Room could have been cleaner, very outdated for something so new.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Undercover parking, full kitchen , excellent en-suite , no road noise or hotel noise , very comfortable stay
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Close to Box Hill shopping center and amazing food restaurants
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Amenities
Ants everywhere in kitchen Room not the size I expected
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2019

6/10 Okay

GordonT

Business traveler
Disliked: Amenities, property conditions & facilities
Good location close to public transport and Box Hill shopping
Stayed 1 night in Nov 2019