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Hotel Manantial

3.5 star property

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Photo gallery for Hotel Manantial

Exterior
Economy Triple Room | Premium bedding, in-room safe, free WiFi, bed sheets
Reception
Terrace/patio
2 outdoor pools, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Bar
  • Pool
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

Map
Carrera 21 No 8-35, Melgar, Tolima, 734001
  • San Francisco de Asis Church
    ‪6 min walk‬
  • Piscilago Zoo
    ‪11 min drive‬
  • Piscilago Water Park
    ‪14 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, free WiFi, bed sheets

Quadruple Room

  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, in-room safe, free WiFi, bed sheets

Triple Room

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

Double Room | Premium bedding, in-room safe, free WiFi, bed sheets

Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Manantial

3.5-star Melgar hotel with private patios
This smoke-free hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Manantial offers 50 air-conditioned accommodations with safes and complimentary toiletries. Rooms open to patios. Beds feature premium bedding. 42-inch plasma televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Manantial features 2 outdoor swimming pools. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Melgar hotel also offers a rooftop terrace, an arcade/game room, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Hotel Manantial is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
Hotel Manantial has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Manantial
Hotel Manantial Melgar
Manantial Hotel
Manantial Melgar
Hotel Manantial Hotel
Hotel Manantial Melgar
Hotel Manantial Hotel Melgar

Hotel Manantial Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 66 out of 177 reviews
Rating 8 - Good. 62 out of 177 reviews
Rating 6 - Okay. 25 out of 177 reviews
Rating 4 - Poor. 9 out of 177 reviews
Rating 2 - Terrible. 15 out of 177 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Charles

Disliked: Cleanliness, property conditions & facilities
I saw a robbery just after check in. The area is bad at night. Nothing like the photos it’s very run down and dirty.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I did not like was to have to pay for extra plate of soup during a brunch breakfast which was included in my stay.
Stayed 2 nights in Nov 2024

8/10 Good

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged me twice, one from the Expedia app and one from the hotel. It was a hassle to get a refund and resolve the issue. Otherwise nice place.
Stayed 2 nights in Jun 2024

8/10 Good

CRISTIAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Property and staff were great. My only complaint, well the restaurant closes before 7pm. We wanted to dine there after using the pool and were told they were closed.
Stayed 1 night in Apr 2024

2/10 Terrible

José

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There ac in the room wasn’t working they changed our room after 5 hrs the it’s was late at 12:00am very bad experience then charged us tax even tho I was a tourist , in Colombia your not supposed to charge tourist tax lol made it that was the good thing
Stayed 1 night in Feb 2024

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very thankful for receiving my uncle and wife early for check in as they are in their 70s. they loved food, very nice service and great accommodations. Will be back for sure.
Stayed 2 nights in Feb 2024

8/10 Good

Anibal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Ivelisse

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

Carlos

Traveled with partner
Liked: Staff & service, property conditions & facilities
Rooms are rather small. Service was good. Friendly personnel. Not sure I will stay there again tho. For the price there are other options in the area. Again the main reason is how small the room was albeit it was clean.
Stayed 2 nights in Sep 2022

8/10 Good

amparo, Queens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2021

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice
The hotel was clean and safe. The area around is a bit noisy. Its very busy on the weekends and a ghost town during week. Not far from the main drag.
Stayed 2 nights in Nov 2021

6/10 Okay

oscar isaac

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel relacion precio calidad
Todo muy bien. Fotos reales, remodelado, el AC es bueno y cumplen con todo. A pasos de la calle de las fiestas pero sin ruido al interior de la habitacion.
Stayed 2 nights in Dec 2020

8/10 Good

Jorge

Liked: Cleanliness, staff & service
Good
La estadía estuvo bien, los cuartos un poco más pequeños de lo que parecen en las fotos. Tampoco tenían servicio a la habitación
Stayed 1 night in Dec 2020

2/10 Terrible

Willy

Disliked: Cleanliness, property conditions & facilities, room comfort
Las habitaciones quedaban enfrente no como se ofrecía inicialmente pésima experiencia
Stayed 1 night in Jan 2020

8/10 Good

luis

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from this place and Hotel brand.
Big mistake! Horrible staff; seemingly friendly, but actually deceiving, poorly trained, and thieves. Horrible internet (supposedly free, but not a single MBPS). Horrible food. Uncomfortable rooms (crammed spaces). No hot water. No power outlets. Horrible cable.

6/10 Okay

Tom, California

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice outside appearance but hidden flaws
I stayed there on 2 occasions. On the first stay breakfast was included and on the second stay I thought it was included until I paid the bill. The door to my room was damaged as if someone kicked it open from the outside. You could see the outside through a hole. The air conditioner was noisy and didn't cool the room enough. The shower on/off knobs were broken and would fall off, you needed to stick them on the stem to turn on/off the shower. The hotel staff that checked me in opened 2 occupied rooms at night before finding the correct room. I asked for wake-up calls that never happened. There were some staff. The buildings outside appearance is modern and the pools are nice.

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Internet is terrible
Internet is free, which is exactly what it should be, because it is terrible. Television cannot be changed to English, all programs and subtitles are in Spanish

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice Hotel, bad experience
The hotel is nice, good facilities, comfortable and clean rooms. In general terms the hotel is good, however I experienced a very disappointed situation with my family during check out. We booked the hotel trought Expedia and I got the confirmation E-mail with the rates I have to paid, terms and conditions which clearly said "Taxes Included". At the moment of the check out they asked me to pay more than the rate confirmed by Expedia complaining that the taxes was not included. Even when I presented the Confirmation from Expedia where clearly said Taxes Included. We expend 2 hours in discussion with administrative personnel of the hotel, including the manager who inclusive threat us with call the police. Very, very disappointed.

4/10 Poor

sam , Atlanta

Disliked: Property conditions & facilities
Can't find my reservation.
First they can't find my reservation then they said next day would be the different rate than expedia quoted and we booked. Restaurant closes at 8 pm.😟 Food is ok. No variety in drinks and only canned beer, no bottled.only one man who is nice and hard worker impressed by his efforts. Other staff average.😏

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel. Cerca d las discotecas
Buena. Me parece un buen hotel, agradable. El personal muy amable

8/10 Good

WW, Tacoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel near enough to the clubs
Very nice and helpful staff, clean rooms, all in all an enjoyable stay

2/10 Terrible

Verified traveler

Disliked: Staff & service
Bad
Bad