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avid hotel Memphis - Southaven by IHG

2.5 star property

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Photo gallery for avid hotel Memphis - Southaven by IHG

Exterior
Standard Room, 2 Queen Beds, Accessible (Mobility, Tub) | 1 bedroom, desk, laptop workspace, blackout drapes
Exterior
Exterior
Free daily continental breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
6863 Hospitality Lane, Southaven, MS, 38671
  • Southaven Towne Center
    ‪11 min walk‬
  • Tanger Outlet Southaven
    ‪4 min drive‬
  • Landers Center
    ‪6 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room

8.6 out of 10
Excellent
(7 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(61 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility, Tub)

9.6 out of 10
Exceptional
(7 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(8 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(55 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications)

9.2 out of 10
Wonderful
(7 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

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4.5 out of 5, Wonderful, (968)
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The price is $167 total
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Holiday Inn Express & Suites Southaven Central - Memphis by IHG

About this property

avid hotel Memphis - Southaven by IHG

Southaven hotel with free weekday breakfast
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and a computer station. Change of towels is available on request.
Avid hotel Memphis - Southaven by IHG offers 92 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Southaven hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

Avid hotel Memphis - Southaven by IHG is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Guests under 16 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision

Property is also known as

Avid Memphis Southaven By Ihg
Avid Hotels Memphis Southaven
avid hotel Memphis Southaven by IHG
avid hotel Memphis Southaven An Ihg Hotel
avid hotel Memphis - Southaven by IHG Hotel
avid hotel Memphis - Southaven by IHG Southaven
avid hotel Memphis - Southaven by IHG Hotel Southaven

avid hotel Memphis - Southaven by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1000 reviews
Rating 8 - Good. 187 out of 1000 reviews
Rating 6 - Okay. 67 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Dominique

Stayed 1 night in Mar 2025

10/10 Excellent

Monisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Bertrand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked a little bit hotter shower water temperature. Everything else was excellent.
Stayed 3 nights in Mar 2025

8/10 Good

James

Bedding wasn't change when first entered the room
Stayed 1 night in Mar 2025

10/10 Excellent

Robert D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Geneva

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt get a chance to stay. My reservation was not upheld. They transferrred me to another hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Marian, Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room nice breakfast nice business area
Stayed 1 night in Mar 2025

2/10 Terrible

Matthew

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

When checked into room, it was dirty, beds were unmade and roaches in my room. When I went to front desk to complain the Manager said I’m sorry and handed me a trash bag to clean my own room. Refused to give discount on room or money back
Stayed 2 nights in Mar 2025

8/10 Good

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great quick stopover

Hotel was comfortable and clean, finishing seemed rush caulk in bathroom not clean and was done sloppily at sink and shower. Nice to have plenty of dove products though! Also breakfast had a good variety but would have been nice to have option to have a waffle or pancake maker for something fresh.
Stayed 1 night in Mar 2025

10/10 Excellent

Bernard

Clean and convenient
Stayed 1 night in Mar 2025

10/10 Excellent

Caylop

Stayed 5 nights in Feb 2025

10/10 Excellent

Frankie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and rooms very quite and I feel safe
Stayed 1 night in Mar 2025

2/10 Terrible

Ryan

Stayed 2 nights in Mar 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Keith, Bridgeton

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible and clean
Stayed 1 night in Mar 2025

10/10 Excellent

Bria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
All and all good experience other than trying to get early check in. When asked about getting into our room early it was a firm No, not until 3pm. This was at 2:30pm. When the next shift arrived moments later they had rooms ready?
Stayed 1 night in Mar 2025

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with goid breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was well !
Stayed 1 night in Mar 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful
Stayed 1 night in Mar 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our first stay at the Avid Hotel Memphis - Southaven by IHG. The night manager Phyllis was amazing. She was very professional and helpful. Would recommend this hotel for a quick trip to Memphis.
Stayed 2 nights in Mar 2025

4/10 Poor

DeErica

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I got there my room had not been checked out and I was giving a different room that was smaller and not very cleaned
Stayed 1 night in Feb 2025

6/10 Okay

Kristy

Disliked: Staff & service
Stayed 1 night in Mar 2025