Best Western Plus Galleria Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Galleria Inn & Suites

Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator (Sofabed) | 1 bedroom, pillowtop beds, desk, laptop workspace
Fountain
Free daily buffet breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning
$92
includes taxes & fees
Aug 25 - Aug 26

Explore the area

View in a map
8635 Us Highway 64, Memphis, TN, 38133-4122
  • Wolfchase Galleria
    ‪14 min walk‬
  • Bellevue Baptist Church
    ‪5 min drive‬
  • Cordova Community Center
    ‪9 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪30 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (2 queen and 1 single bed)

8.4 out of 10
Very good
(27 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Small Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Small Room)

7.0 out of 10
Good
(36 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Sofabed)

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Plus Galleria Inn & Suites

Hotel in Wolfchase
A fitness center, a snack bar/deli, and conference space are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. Housekeeping is available once per stay.
Best Western Plus Galleria Inn & Suites offers 108 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Memphis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary. Event facilities measuring 500 square feet (46 square meters) include conference space. This Memphis hotel also offers a fitness center, multilingual staff, and a garden. Complimentary self parking is available on site.

Best Western Plus Galleria Inn & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • 500 square feet of conference space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Galleria
Best Western Plus Galleria Inn Memphis
Best Western Galleria Inn Memphis
Best Western Galleria Memphis
Bartlett Best Western
Best Western Bartlett
Best Western Galleria Hotel Memphis
Best Western Memphis
Best Western Plus Galleria Inn
Best Western Plus Galleria Memphis
Best Western Plus Galleria
Best Western Galleria Inn Suites
Plus Galleria & Suites Memphis
Best Western Plus Galleria Inn & Suites Hotel
Best Western Plus Galleria Inn & Suites Memphis
Best Western Plus Galleria Inn & Suites Hotel Memphis

Best Western Plus Galleria Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 435 out of 1006 reviews
Rating 8 - Good. 237 out of 1006 reviews
Rating 6 - Okay. 132 out of 1006 reviews
Rating 4 - Poor. 99 out of 1006 reviews
Rating 2 - Terrible. 103 out of 1006 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Clay

Business traveler
Liked: Cleanliness, staff & service

Get what ya pay for

The room really needs to be updated and repairs made. Our AC didn’t cool our room adequatly. Our room was on the top floor…
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brittany

Stayed 1 night in Apr 2025

10/10 Excellent

virgil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in May 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in May 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and nice breakfast.
Stayed 1 night in May 2025

8/10 Good

Samantha

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Also the fact I pay online & didn’t find out about $100 hold until I made it to the property
Stayed 1 night in Apr 2025

8/10 Good

CHRIS, Frisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Charmain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

About time

Great hotel. It looked just like the pictures on the website. Breakfast was ok. Staff was nice. Will stay here again if needed.
Stayed 3 nights in May 2025

10/10 Excellent

Marchika

Stayed 1 night in May 2025

2/10 Terrible

Miranda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To start things went south during checking-in, the front desk clerk was extremely rude to my husband and I. In the lobby there were trash cans catching water that was leaking from above. The room was decent until going into the bathroom where I found myself jammed against the wall using the bathroom. The shower was nice but then I tried to lay in bed with my husband and the bed was hands down the most uncomfortable bed I have ever laid in my life. It felt like I was laying on a thin pillow on top of a wooden board. After wrestling with my attempts to fall asleep I had to ask my husband to have us change rooms to see if the bed in it would be more comfortable and it was. We woke up in the morning to eat our complimentary breakfast and half of the food/beverages that should have been available were out of order. We ended up leaving unhappy and tired from the lack of adequate sleep. We will not be staying with another Best Western due to this awful experience and I don’t recommend anyone use this hotel. 👎
Stayed 1 night in May 2025

10/10 Excellent

Josiah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

casey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed is hard and uncomfortable
Stayed 1 night in May 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the money
Stayed 1 night in May 2025

10/10 Excellent

Larshaun

Liked: Cleanliness
Stayed 3 nights in May 2025

6/10 Okay

Katlyn

Liked: Staff & service
It was a last minute stay for me. The staff member that checked me in last night was great. However, I did have to take a cold shower this morning (NO hot water).
Stayed 1 night in May 2025

8/10 Good

DAVID

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, a bit noisier on the highway side but was fine. Desk clerk said she "can't" provide any type of receipt since i booked through a 3rd party. I did get receipt from expedia but it did not show the credit card charge for the $100 deposit which was refunded at checkout. Very clean.
Stayed 1 night in May 2025

4/10 Poor

AXA

Business traveler, Traveled with family
The hallways had a bad odor. Bedroom curtains were dirty with stains. Very noisy from freeway traffic
Stayed 1 night in May 2025

2/10 Terrible

Jennifer, Memphis

Stayed 1 night in May 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 1 night in May 2025

10/10 Excellent

Debora

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Ronald

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

Jefferson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025