Best Western Plus Galleria Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Galleria Inn & Suites

Exterior
Fountain
Standard Room, 1 King Bed, Non Smoking, Refrigerator (Sofabed) | Pillowtop beds, desk, laptop workspace, iron/ironing board
Lobby
Pillowtop beds, desk, laptop workspace, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
8635 Us Highway 64, Memphis, TN, 38133-4122
  • Wolfchase Galleria
    ‪16 min walk‬
  • Bellevue Baptist Church
    ‪5 min drive‬
  • Cordova Community Center
    ‪9 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪26 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (2 queen and 1 single bed)

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Small Room)

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Small Room)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Plus Galleria Inn & Suites

Hotel in Wolfchase
A fitness center, a snack bar/deli, and conference space are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. Housekeeping is available once per stay.
Best Western Plus Galleria Inn & Suites offers 108 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Memphis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary. Event facilities measuring 500 square feet (46 square meters) include conference space. This Memphis hotel also offers a fitness center, multilingual staff, and a garden. Complimentary self parking is available on site.

Best Western Plus Galleria Inn & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • 500 square feet of conference space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Galleria
Best Western Plus Galleria Inn Memphis
Best Western Galleria Inn Memphis
Best Western Galleria Memphis
Bartlett Best Western
Best Western Bartlett
Best Western Galleria Hotel Memphis
Best Western Memphis
Best Western Plus Galleria Inn
Best Western Plus Galleria Memphis
Best Western Plus Galleria
Best Western Galleria Inn Suites
Plus Galleria & Suites Memphis
Best Western Plus Galleria Inn & Suites Hotel
Best Western Plus Galleria Inn & Suites Memphis
Best Western Plus Galleria Inn & Suites Hotel Memphis

Best Western Plus Galleria Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 383 out of 1005 reviews
Rating 8 - Good. 263 out of 1005 reviews
Rating 6 - Okay. 145 out of 1005 reviews
Rating 4 - Poor. 108 out of 1005 reviews
Rating 2 - Terrible. 106 out of 1005 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brianna

Stayed 2 nights in Dec 2024

8/10 Good

Norman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Sentell

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Convince
The room was little cold. Also, we could not turn up the heat with the remote. The air conditioner had a smell coming from it. Also, we could hear the birds on the air conditioner. We could hear some cars on the highway. The water did not get really hot; it got cold really fast
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay...
First time staying at this hotel and it was great. The breakfast was ok and the room was very cozy. My only issue was the male night auditor, he wasn't friendly and his customer service was so blah, it was obvious that he didn't like us, but overall we will stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities
Hotel is nice. Great breakfast. Easy access to shopping, restaurant’s and interstate
Stayed 1 night in Dec 2024

10/10 Excellent

Jermaine

Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

LEON

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Nice comfy room. Checkin was easy.
Stayed 3 nights in Dec 2024

8/10 Good

Alisha, Neosho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jimmy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded and felt safe
Stayed 4 nights in Nov 2024

8/10 Good

Kent, Thomasville

Liked: Cleanliness, property conditions & facilities
Older facility not kept up the best. TV remote did not work, so I was asked to move to another room. Breakfast was sizable and kept fresh.
Stayed 1 night in Nov 2024

6/10 Okay

Shirley

Disliked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Marchika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Katie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had roaches. Don’t stay here. The roaches were a good 4 inches
Stayed 1 night in Nov 2024

8/10 Good

Maryanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
I have stayed here about twice a month since July. I'll say that first of all it is a really great place to stay, very affordable and close to everything, right off the interstate. The front desk is especially helpful and it's usually a quick check in. You don't pay for parking, but there is an incidentals charge. I do like that the hotel is really clean. I walk around in my white sox in the room and they stay clean. The bathrooms and beds are always good and clean, too. The ice machine on the floor was broken but it was easy to go down to the first floor and get ice, as its just to the left of the elevator. There is also one of those water bottle filling fountains right there with the ice machines and restrooms if you need them. The free breakfast is plentiful and there is everything from eggs to a waffle maker. Really enjoy the link sausage but don't like the sausage patty's as much. There is coffee and a cappuccino/espresso machine available. Juice and milk, too. The seating area is nice. I do have a few cons. The first is the smell. There seems to be an odd smell as soon as you come in. The third floor where we stayed, smelled like a burning toaster when we got there. It's never anything bad, just odd. Take your own pillow if you don't like a super soft pillow. The parking is tight and there are only 4 handicap spots. The elevator is really slow. All in all it is is a lovely little place to stay and I definitely recommend it for a few nights. We will be back.
Stayed 1 night in Nov 2024

8/10 Good

Chiquita, Fort Worth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Jacey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and will definitely be going back. i was terrified to stay in Memphis and This hotel was in a great area.
Stayed 1 night in Nov 2024

10/10 Excellent

Terrence

Stayed 1 night in Nov 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Ok for one night.
The lady at check in was not very friendly. She did her job but was not welcoming. The beds were a little hard and everytime the other person in the bed moved, the whole bed bounced. I was sleeping with a 50lb 9 year old and it still bounced really bad. The AC did not kick on during the night so the room was too warm. It wasn't hot but too warm for my comfort. The ice machine on our floor did not work so we had to go downstairs to get ice. Breakfast was ok, but very limited optiond. There were only 3 bread choices, 1 type of muffin, french toast and a raisin cinnamon bagel. The waffles were good. The halls smelt musty but they were clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Darrein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024