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Best Western Plus Galleria Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Galleria Inn & Suites

Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator (Sofabed) | Pillowtop beds, desk, laptop workspace, iron/ironing board
Fountain
Free daily buffet breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning
$89
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
8635 Us Highway 64, Memphis, TN, 38133-4122
  • Place, Wolfchase Galleria
    ‪14 min walk‬
  • Place, Bellevue Baptist Church
    ‪5 min drive‬
  • Place, Cordova Community Center
    ‪9 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Sofabed) | Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Sofabed)

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Small Room)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Small Room)

7.0 out of 10
Good
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (2 queen and 1 single bed)

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (2 queen and 1 single bed) | Pillowtop beds, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (2 queen and 1 single bed)

8.4 out of 10
Very good
(27 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Small Room)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Small Room)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About this property

Best Western Plus Galleria Inn & Suites

Hotel in Wolfchase
A fitness center, a snack bar/deli, and conference space are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. Housekeeping is available once per stay.
Best Western Plus Galleria Inn & Suites offers 108 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Memphis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary. Event facilities measuring 500 square feet (46 square meters) include conference space. This Memphis hotel also offers a fitness center, multilingual staff, and a garden. Complimentary self parking is available on site.

Best Western Plus Galleria Inn & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • 500 square feet of conference space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Galleria
Best Western Plus Galleria Inn Memphis
Best Western Galleria Inn Memphis
Best Western Galleria Memphis
Bartlett Best Western
Best Western Bartlett
Best Western Galleria Hotel Memphis
Best Western Memphis
Best Western Plus Galleria Inn
Best Western Plus Galleria Memphis
Best Western Plus Galleria
Best Western Galleria Inn Suites
Plus Galleria & Suites Memphis
Best Western Plus Galleria Inn & Suites Hotel
Best Western Plus Galleria Inn & Suites Memphis
Best Western Plus Galleria Inn & Suites Hotel Memphis

Best Western Plus Galleria Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 456 out of 1019 reviews
Rating 8 - Good. 244 out of 1019 reviews
Rating 6 - Okay. 126 out of 1019 reviews
Rating 4 - Poor. 89 out of 1019 reviews
Rating 2 - Terrible. 104 out of 1019 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Anh-Thu, Kettering

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
No additional comments, please
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Stayed 1 night in Jul 2025

10/10 Excellent

Cora

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great
Stayed 1 night in Jul 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hailey was great. She checked us in and out. Breakfast was very good. Great stay! Thank you to the staff. I would have liked more towels for the room.
Stayed 1 night in Jul 2025

6/10 Okay

Clay

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A good hotel for the price. Staff was nice.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

IRFAN

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

Very unsafe and nasty room smelly
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First room we were given as soon as we came out of the elevator the smell was horrible. Opened the door and the odor was worse. Called the front desk and we were given another room by the ice machine. Starting around 5am that is all you heard beside the extremely loud air conditioner. The room was hot most of the time. The hallways were not very clean. Someone broke a nail and it was there almost the whole week. Asked for room to be cleaned but when we got back the door tag was reversed to not clean room. It was cleaned the next day after we told the front desk what happened. Cleaned towels and some items were wiped down.
Stayed 6 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Bed was comfortable and good location if you are traveling on I40
Stayed 1 night in Jul 2025

6/10 Okay

Langston

Stayed 1 night in Jun 2025

6/10 Okay

Gale

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Old property.

Old property. Needs a renovation.
Stayed 1 night in Jun 2025

4/10 Poor

Kayla

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Hotel is run down for being in nicer neighborhood

As we checked in and got to our room, we smelled mildew. The bathroom was clean. Wall plug in plates were broken. The walls were "patched" we screws and paint. The room seemed quite run down even though we chose this hotel for being in a better neighborhood. Breakfast was good.
Stayed 1 night in Jun 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities
Fantastic staff great help and clean. Need better pillows there really small
Stayed 1 night in Jun 2025

10/10 Excellent

Nikki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was kind and accommodating. Everything was great.
Stayed 1 night in Jun 2025

10/10 Excellent

Tonya

Stayed 1 night in Jun 2025

6/10 Okay

Nadine, Hammond

Traveled with family
Liked: Cleanliness
Property was okay, location was good close to freeway . Area was close to many restaurants and shopping.
Stayed 2 nights in Jun 2025

8/10 Good

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nice property but a little difficult to find. Overall clean and well-appointed. Breakfast was great! Way more than expected. Good stay, would def check them out again if in the area.
Stayed 1 night in Jun 2025

10/10 Excellent

Thalaneti

Stayed 1 night in Jun 2025

10/10 Excellent

Urura

Stayed 1 night in Jun 2025

8/10 Good

Sharon

Stayed 1 night in Jun 2025

6/10 Okay

Theresa

Traveled with family
Liked: Cleanliness

Recent visit 06/26/25

I have stayed here before. A couple of years ago. This stat was ok, I was not able to reach the A/C unit without standing on the bed, it’s pretty high up. The room had a funny smell, like the carpet was molded, or damp and never dried. I did see a baby roach in the bathroom, but the room Was pretty clean. I said maybe a previous guest brought that from home. The young lady who checked us in around 8:30 she was very professional, and friendly. I didn’t not eat breakfast, but my sister said it was a small selection, but it was ok.
Stayed 1 night in Jun 2025

8/10 Good

Tristen

Stayed 4 nights in Jun 2025

4/10 Poor

Chasity

Disliked: Cleanliness, staff & service, room comfort

Hotel stay

We had someone trying to come into our room at 3am and we told the staff and they did nothing so we ended up leaving a night early and still had to pay for it!! Terrible will not stay again!!!!!
Stayed 2 nights in Jun 2025