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Best Western Plus Gen X Inn

2.5 star property

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Photo gallery for Best Western Plus Gen X Inn

Exterior
Reception
Standard Room, 1 King Bed, Accessible, Refrigerator | Pillowtop beds, desk, iron/ironing board, free WiFi
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Pillowtop beds, desk, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Free WiFi
$116
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
1177 Madison Avenue, Memphis, TN, 38104
  • Place, Beale Street
    ‪17 min walk‬
  • Place, FedExForum
    ‪3 min drive‬
  • Place, Bass Pro Shops at the Pyramid
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only) | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Gen X Inn

Hotel in Midtown
This smoke-free hotel features a fitness center, a 24-hour front desk, and free newspapers. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, RV/bus/truck parking, a front-desk safe, and a vending machine are onsite.
Best Western Plus Gen X Inn offers 32 accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. Plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A complimentary breakfast is offered. Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Plus Gen X Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (52 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Gen X
Best Western Gen X Inn
Best Western Plus Gen X
Best Western Plus Gen X Inn
Best Western Plus Gen X Inn Memphis
Best Western Plus Gen X Memphis
Gen X Inn
Inn X
X Inn
Best Western Gen x Hotel Memphis
Gen x Memphis
Gen x Hotel
Best Plus Gen X Memphis
Best Western Plus Gen X Inn Hotel
Best Western Plus Gen X Inn Memphis
Best Western Plus Gen X Inn Hotel Memphis

Reviews

Best Western Plus Gen X Inn Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 339 out of 1003 reviews
Rating 8 - Good. 343 out of 1003 reviews
Rating 6 - Okay. 156 out of 1003 reviews
Rating 4 - Poor. 72 out of 1003 reviews
Rating 2 - Terrible. 93 out of 1003 reviews

Reviews

8/10 Good

Waldemar, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient location (6 mins drive) from Beale Street
Stayed 1 night in Jul 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Amandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort

Slept sooo good,may have over slept after check out time 😅if my husband didnt wake me up! Everyone was super nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great! The best customer service I have seen at a Best Western. Great customer service! In addition, the breakfast was good, the beds were good.
Stayed 3 nights in Jun 2025

10/10 Excellent

yamani

Stayed 1 night in Jun 2025

10/10 Excellent

Emily

Business traveler
Liked: Staff & service
Staff were nice, hotel facility just ok
Stayed 1 night in Jun 2025

10/10 Excellent

Elijah

Stayed 1 night in Jun 2025

10/10 Excellent

Gustavo, Simi Valley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location near medical district. Great price. Has free hot breakfast and a gym. Secured parking lot and secured entry. Room is good size. There are 5 floors. You will love it here. Within walking distance to Beale Street. It was a last minute stay and a good choice for the price.
Stayed 1 night in May 2025

6/10 Okay

Richard

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Nicole

Disliked: Property conditions & facilities
Our TV never worked the entire time we were there. They literally were manually rebooting their router and still the TV wasn’t working. Just seems unprofessional for a hotel to not have better Wi-Fi service. Also, when we arrive to our room, the door was wide open. It had us questioning, We’re wearing the right spot?
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property seemed fine & our room was fine for 1 night...but does seem out of place and a little sketchy IMO.
Stayed 1 night in Jun 2025

4/10 Poor

Zahid

Stayed 1 night in Jun 2025

8/10 Good

Ronald

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Laura, St Louis

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and spacious rooms

I love a good Best Western stay because the rooms are always clean, the building is generally quiet, and the breakfast is good. This was no exception. The room was bigger than I expected, and super clean. Plenty of outlets and the staff was super friendly and fast. I'm only giving 4 stars instead of 5 because the toilet handle slipped off the chain a few hours before check out and I couldn't get it back on, but I'm sure if I had mentioned it, it would have been fixed quickly. Overall, I highly recommend. The neighborhood might give you pause, and maybe the outside could use some sprucing up, but this is a good hotel, and the omelets were on point.
Stayed 2 nights in Jun 2025

8/10 Good

Danelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

RASHEENA

Traveled with family
Liked: Cleanliness, staff & service, amenities
The best aspect of my stay was the staff, especially TJ. From check-in to check-out, TJ was extremely helpful. He was able to answer any questions we had about the area, places to dine and things to do during our stay. Any issue's we had in our room, TJ was able to correct and did so with a pleasant attitude and a smile.
Stayed 4 nights in Apr 2025

8/10 Good

Claire

Traveled with group
Liked: Amenities
Ms. Joyce is the best! Her breakfast is so delicious and she is so kind and accommodating. I would go back just for her. Facilities were nice, spacious rooms, cameras in the parking lot. We felt safe and secure.
Stayed 2 nights in May 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older property in did not stay I left for another property I just didn't feel safe. Whole parking lot fence topped white
Stayed 1 night in May 2025

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room was out dated the table and chair were old and rusted the toilet ran throughout the night none of the sockets next to the beds work. I called down to the front desk and was told that there is no maintenance guy on the property and they wouldn’t be able to fix the issue until Tuesday the nerve of them to ask for $100 incidental deposit on a room where they have people outside begging for change.
Stayed 1 night in May 2025

2/10 Terrible

Robin

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was pretty junky.. had no real experience, the bed smelled (sheets).. we did not stay for breakfast. We left as soon as we woke.
Stayed 1 night in May 2025

6/10 Okay

Connie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is surrounded by a fence with razor wire. It is very close to Minglewood Hall. Uber is definitely the way to go even though it is within walking distance as it is an unsafe area. The room was decent and the bed was comfortable for 1 night. Would stay again if seeing a concert at Minglewood Hall.
Stayed 1 night in May 2025

10/10 Excellent

Candace, Tiptonville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and quiet. Bed was comfy!Receptionist Deborah was nice, friendly and professional.
Stayed 1 night in May 2025

6/10 Okay

Penny

Traveled with partner
Liked: Amenities
Our room was not ready after 3 pm. The pictures of property were not accurate. Although there was a fence around property it did not feel safe because it was downtown. Once we got into a room the room was clean and up to date. We would not stay here again due to location.
Stayed 1 night in May 2025

10/10 Excellent

Bret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & hot breakfast.
Stayed 3 nights in May 2025