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Best Western Gen X Inn

Property class: 2.5

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Photo gallery for Best Western Gen X Inn

A hotel room with a large bed, a desk with a chair, a television, and a window with a view.
A modern hotel building with a sign reading "Best Western PLUS" and a number "10" indicating its location.
A hotel room with a bed, a wooden wardrobe, a television, a desk with a lamp, and a bathroom with a sink and mirror.
A modern restaurant with a bar area, seating with cushioned chairs, and a flat-screen TV mounted on the wall.
A hotel lobby with patterned sofas, a bar area, and a view through large windows.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Housekeeping
The current price is $109
includes taxes & fees
Oct 4 - Oct 5

Explore the area

View in a map
1177 Madison Avenue, Memphis, TN, 38104
  • Place, Minglewood Hall
    ‪16 min walk‬
  • Place, Beale Street
    ‪17 min walk‬
  • Place, Sun Studio
    ‪19 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

A hotel room with a large bed, a desk, a chair, a window with blinds, and a city view.

Standard Room, 1 King Bed, Accessible, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a nightstand, and a small table.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

A hotel room with a large bed, a desk with a chair, a television, and a window with a view.

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

8.0 out of 10
Very good
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

1 King Bed, Non-Smoking, Work Desk, Refrigerator, Shower Only

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

2 Queen Beds, Non-Smoking, Work Desk, Refrigerator

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Accessible-1 King, Mobility Accessible, Bathtub, Refrigerator, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About this property

Best Western Gen X Inn

Hotel in Midtown
This smoke-free hotel features a fitness center, a 24-hour front desk, and free newspapers. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, RV/bus/truck parking, a front-desk safe, and a vending machine are onsite.
Best Western Gen X Inn offers 32 accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. Plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A complimentary breakfast is offered. Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Gen X Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator (52 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Gen X
Best Western Gen X Inn
Best Western Plus Gen X
Best Western Plus Gen X Inn
Best Western Plus Gen X Inn Memphis
Best Western Plus Gen X Memphis
Gen X Inn
Inn X
X Inn
Best Western Gen x Hotel Memphis
Gen x Memphis
Gen x Hotel
Best Plus Gen X Memphis
Best Western Plus Gen X Inn Hotel
Best Western Plus Gen X Inn Memphis
Best Western Plus Gen X Inn Hotel Memphis

Best Western Gen X Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 343 out of 1003 reviews
Rating 8 - Good. 319 out of 1003 reviews
Rating 6 - Okay. 161 out of 1003 reviews
Rating 4 - Poor. 76 out of 1003 reviews
Rating 2 - Terrible. 104 out of 1003 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and great place to stay.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Great food and parking !
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, bed was soft and clean, parking was great. Breakfast was only missing a juice bar.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Yulonda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff, cool ac
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Michelle

Liked: Staff & service, amenities
Disliked: Cleanliness
Front desk attendant was great very nice. But the room bathroom was dirty
Stayed 1 night in May 2026
Verified review

8/10 Good

M. E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kia...the property manager was excellent! The free bfast...was just okay...the need to get big momma in that kitchen to make a proper mid south bfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

REBECCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean rooms. Good breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Steeve

Liked: Cleanliness, staff & service, property conditions & facilities
We really like Everything was ok We recommand❤️
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Cynthia

Breakfast was ok. Had a few concerns about safety but not unusual nowadays. Staff was great.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & hot breakfast.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here before and would highly recommend for anyone looking for an affordable, pleasant stay in Memphis.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. The staff were very helpful. Parking was in an enclosed area that belonged to the property. Read many negative reviews prior to arrival, but not sure why. Hotel and amenities were as good as some higher dollar properties I have stayed.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kylee

Liked: Cleanliness
Good location, hotel was clean, staff was helpful! would stay again!
Stayed 2 nights in May 2025
Verified review

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here a couple times. It's perfect for sliding into town overnight and staying near places I tend to frequent. Nothing fancy, but comfortable enough.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Emily

Hotel smaller than normally stay in; breakfast simple; staff were not rude, but not friendly - didn't help with breakfast questions (asked what were containers in fridge & was told to check labels, could have been friendlier when answering); parking close to building, but very small lot - thankfully hotel wasn't full or wouldn't be able to park
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this affordable motel. It is relatively modern with spacious rooms and nice, clean amenities. The staff are excellent and parking was easy.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Melody

Good
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Craig

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights i feel that was enough
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, amenities
The room was pretty spacious and it was a comfortable night but it seemed kind of humid in the room even with the air conditioner on. Some things seemed to have seen its day, e.g., doorknob seemed a bit jammed, shower water handle was loose. Breakfast was acceptable; there was variety. Overall a decent stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Simon

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast all out. Not the greatest part of town. Hallway loud - can hear everything in the room.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

chris

Liked: Cleanliness, property conditions & facilities
They always have good clean rooms and excellent customer service…. Furniture a little outdated but overall 5 stars
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Very clean comfortable and courteous
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Emily

Liked: Staff & service
Staff were nice, hotel facility just ok
Stayed 1 night in Jun 2025