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Best Western Plus Gen X Inn

2.5 star property

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Photo gallery for Best Western Plus Gen X Inn

Exterior
Standard Room, 1 King Bed, Accessible, Refrigerator | Pillowtop beds, desk, iron/ironing board, free WiFi
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Pillowtop beds, desk, iron/ironing board, free WiFi
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
1177 Madison Avenue, Memphis, TN, 38104
  • Beale Street
    ‪2 min drive‬
  • FedEx Forum
    ‪3 min drive‬
  • Bass Pro Shops at the Pyramid
    ‪5 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only) | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator | Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Gen X Inn

Hotel in Midtown
This smoke-free hotel features a fitness center, a 24-hour front desk, and free newspapers. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, RV/bus/truck parking, a front-desk safe, and a vending machine are onsite.
Best Western Plus Gen X Inn offers 32 accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. Plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A complimentary breakfast is offered. Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Plus Gen X Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (52 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Gen X
Best Western Gen X Inn
Best Western Plus Gen X
Best Western Plus Gen X Inn
Best Western Plus Gen X Inn Memphis
Best Western Plus Gen X Memphis
Gen X Inn
Inn X
X Inn
Best Western Gen x Hotel Memphis
Gen x Memphis
Gen x Hotel
Best Plus Gen X Memphis
Best Western Plus Gen X Inn Hotel
Best Western Plus Gen X Inn Memphis
Best Western Plus Gen X Inn Hotel Memphis

Best Western Plus Gen X Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 343 out of 1003 reviews
Rating 8 - Good. 352 out of 1003 reviews
Rating 6 - Okay. 150 out of 1003 reviews
Rating 4 - Poor. 71 out of 1003 reviews
Rating 2 - Terrible. 87 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jonna

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Mary

Stayed 1 night in Feb 2025

10/10 Excellent

Pepe

Stayed 2 nights in Jan 2025

6/10 Okay

Vivian

Traveled with family and small children, Business traveler
Liked: Staff & service
Fair
Stayed 1 night in Jan 2025

6/10 Okay

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Too cold!!

The room was 68 degrees, and the thermostat didn’t work. It was too damn cold. I even tried to turn it off and that didn’t work either.
Stayed 2 nights in Jan 2025

6/10 Okay

Keynan

Stayed 2 nights in Jan 2025

2/10 Terrible

Cecil

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Laura

Traveled with partner
The hotel is in a very shady and unsafe area. The hotel itself is very small, and it is not very soundproof at all.
Stayed 2 nights in Jan 2025

2/10 Terrible

royjetta, birmingham

Traveled with family
Disliked: Staff & service, amenities
When we arrived, we were given a room that was not clean then moved to a room where the door wouldn't open then moved to the third room and we got settled. The next day someone knocked on our door stated they were given a key to the room we were staying in and the key worked. After that a staff member was outside our door stating that we didn't pay for the room and demanded ID. I told him let me get dress and I would bring my ID down once downstairs I explained what happened when we arrived, and he said it wasn't put into the system. We go back to the room and tried the key, and it didn't work so I went back down there to get a key to get in the room he stated I deactivated the key because it was probably close to my phone but NO the key was not working anymore because he had activated keys for someone else. VERY BAD EXPERIENCE WILL NEVER STAY AGAIN AND WILL NEVER RECOMMEND.
Stayed 2 nights in Jan 2025

2/10 Terrible

Jeffrey

Stayed 2 nights in Jan 2025

10/10 Excellent

freddy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

kendra

Stayed 3 nights in Dec 2024

8/10 Good

Christopher

Stayed 3 nights in Jan 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , reasonably priced and Friendy
Stayed 1 night in Jan 2025

10/10 Excellent

Jameika

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

4/10 Poor

Verified traveler

Disliked: Staff & service

Stay at your own risk.

Hotel was close to the hospital and reasonably priced which is why it was chose. The parking lot is lined with barbed wire and they allegedly have cameras - ours (and 6 other cars) had the delight of waking up to broken in windows and items stolen. So clearly no one is monitoring the cameras. Staff member didnt care at all about the situation. Breakfast is a joke
Stayed 3 nights in Dec 2024

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities, room comfort

Nice for a night

This room was comfortable for the one night we were there. We had a little trouble with the TV but finally got it working. The man at the desk wasn’t very friendly and took a long time to get us checked in. We couldn’t figure out what all he was clicking on on the computer…. Other than that, it’s fine for a night or two. Oh, the hallway smelled funny, but the room didn’t have a smell at all.
Stayed 1 night in Dec 2024

10/10 Excellent

Kelsey

Stayed 2 nights in Dec 2024

6/10 Okay

William

Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient access to everything we wanted to do n Memphis this trip. There was no juice or coffee available with breakfast either morning of our stay.
Stayed 2 nights in Dec 2024

8/10 Good

Amadou

Stayed 2 nights in Dec 2024

10/10 Excellent

Jade

Liked: Staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, nice staff. Close to everything downtown. Free breakfast. I would stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shequita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star

Very nice service and clean room. I will definitely be returning.
Stayed 1 night in Dec 2024