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Canopy by Hilton Memphis Downtown

4.0 star property

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Photo gallery for Canopy by Hilton Memphis Downtown

Bar (on property)
Exterior
Lobby
Suite, 1 Bedroom | Living area | 47-inch flat-screen TV with digital channels, TV
Room, 1 King Bed with Sofa bed, Corner | Living area | 47-inch flat-screen TV with digital channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Laundry
$168
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
164 UNION AVENUE, Memphis, TN, 38103
  • Place, Peabody Ducks
    ‪2 min walk‬
  • Place, Beale Street
    ‪5 min walk‬
  • Place, FedExForum
    ‪6 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 47-inch flat-screen TV with digital channels, TV

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 272 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Corner

  • 555 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(40 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.2 out of 10
Wonderful
(78 reviews)
  • 272 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • 271 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

9.0 out of 10
Wonderful
(6 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 412 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

7.8 out of 10
Good
(7 reviews)
  • 412 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.6 out of 10
Excellent
(40 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Canopy by Hilton Memphis Downtown

4-star hotel in Downtown Memphis
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and dry cleaning. Housekeeping is available on request.
Canopy by Hilton Memphis Downtown offers 174 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas. 47-inch flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Memphis hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Canopy by Hilton Memphis Downtown is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Canopy by Hilton Memphis Downtown has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 45.88 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 9 to 15 per person
  • Covered valet parking fee: USD 45.88 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton Memphis
Canopy by Hilton Memphis Downtown Hotel
Canopy by Hilton Memphis Downtown MEMPHIS
Canopy by Hilton Memphis Downtown Hotel MEMPHIS

Reviews

Canopy by Hilton Memphis Downtown Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 597 out of 1011 reviews
Rating 8 - Good. 216 out of 1011 reviews
Rating 6 - Okay. 102 out of 1011 reviews
Rating 4 - Poor. 58 out of 1011 reviews
Rating 2 - Terrible. 38 out of 1011 reviews

Reviews

6/10 Okay

torin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
stayed 5 nights. Never got a bottle of water and when asked at front desk how to buy water was told they did not have any water or any small store selling water. When checking out I noticed bags with 2 containers of water and when I asked, was offered one. "It just came in yesterday". Restaurant was super slow and did not have orange juice at breakfast. No one seemed to care much. The outlet in the desk unit came out of the desk when I unplugged my charger. Scary. Great location though.
Stayed 5 nights in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Frances

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was blown away by the Customer Service! Natasha is Excellent at Front Desk! Eager to accommodate us with kindness and graciousness! The ambiance is SO COOL! Rooms impeccable!! Best Ice Machines !!!!
Stayed 1 night in Jun 2025

8/10 Good

Diane

Traveled with partner
Liked: Amenities, property conditions & facilities
Two night stay in Memphis. Good location opposite The Peabody & close to Beale Street. Comfortable bed, good wi-fi. Friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across street from Peabody and AutoZone Park. Walk to restaurants and shopping.
Stayed 1 night in Jun 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay- convenient- next to Redbirds stadium
Stayed 1 night in Jun 2025

6/10 Okay

Luis, College Station

Business traveler
Liked: Cleanliness
Room not ready a, 30’ after 4:00 pm
Stayed 2 nights in Jun 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about the Canopy was amazing. The bed was the most comfortable hotel bed I have slept in to date. The dinner staff, bar staff, and front desk staff, Valet attendant that we interacted with were all amazing. When in Memphis will definitely be staying at the Canopy.
Stayed 2 nights in Apr 2025

8/10 Good

Damon, Monroe

Stayed 2 nights in Jun 2025

6/10 Okay

Thomas, Mandeville

Traveled with family
Liked: Amenities, property conditions & facilities
The highlight of our stay was the Valet “Billy” he was very personable, professional and considerate. Billy, clearly is an asset to the hotel staff! We had to change rooms during our stay and my wife forgot her prescription medication in the room and after informing the front desk she was informed they would check with housekeeping. They never informed us and I spoke with the employee at the desk and she would check with them again and said she had my number and would call me. No call from them and when I inquired in person I was told they didn’t find it. I’m quite certain housekeeping found the prescription and never turned it in. My wife went without her medicine for four days because of them. Because of this I would never return nor recommend this hotel to anyone. The staff did not have the common decency to contact me.
Stayed 3 nights in Jun 2025

10/10 Excellent

KIERSTIN, st louis

Stayed 2 nights in May 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Miracle

Stayed 1 night in Jun 2025

10/10 Excellent

Shannon

Stayed 1 night in Jun 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, nice room
Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

DJvonne, Hoboken

Stayed 1 night in May 2025

10/10 Excellent

Bolanle

Stayed 1 night in May 2025

10/10 Excellent

Coreygee

Stayed 1 night in May 2025

10/10 Excellent

Valencia

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 1 night in May 2025

10/10 Excellent

Darren, Crossville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel closed to everything downtown
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025