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Caption BY Hyatt Beale Street Memphis

3.5 star property

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Suite, Balcony | Terrace/patio
Exterior
Lobby
Suite, Balcony | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Pet friendly

Explore the area

Map
245 S. FRONT STREET, Memphis, TN, 38103
  • Beale Street
    ‪2 min walk‬
  • FedExForum
    ‪6 min walk‬
  • National Civil Rights Museum
    ‪8 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds, Corner

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Double Beds, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • 245 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(5 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(9 reviews)
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(30 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Balcony

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(50 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Double Beds

8.0 out of 10
Very good
(5 reviews)
  • 245 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Double Beds

8.6 out of 10
Excellent
(31 reviews)
  • 245 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Terrace/patio

Hyatt Centric Beale Street Memphis

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1267)
$215 nightly
The price is $215 total
includes taxes & fees
Hyatt Centric Beale Street Memphis

About this property

Caption BY Hyatt Beale Street Memphis

3.5-star hotel in Downtown Memphis
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a 24-hour front desk.
Caption BY Hyatt Beale Street Memphis offers 136 accommodations with iPod docking stations and MP3 docking stations. 55-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms feature minibars and laptop-compatible safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Memphis hotel also offers a 24-hour fitness center, a garden, and a picnic area. Onsite parking is available (surcharge).

Caption BY Hyatt Beale Street Memphis is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Cimas Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
The Market - Onsite café. Open daily.
Beck and Call Lounge - This rooftop bar serves light fare only. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 36.22 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Beck and Call Lounge
  • Cimas Restaurant
  • The Market

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per week, plus a deposit of USD 100 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children
  • Covered valet parking fee: USD 36.22 per night (in/out privileges)
  • Pet deposit: USD 100 per week
  • Pet fee: USD 100 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Caption By Hyatt Beale Memphis
Caption BY Hyatt Beale Street Memphis Hotel
Caption BY Hyatt Beale Street Memphis Memphis
Caption BY Hyatt Beale Street Memphis Hotel Memphis

Caption BY Hyatt Beale Street Memphis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 592 out of 997 reviews
Rating 8 - Good. 218 out of 997 reviews
Rating 6 - Okay. 105 out of 997 reviews
Rating 4 - Poor. 40 out of 997 reviews
Rating 2 - Terrible. 42 out of 997 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel . Great view , glad I stayed !
Stayed 1 night in Mar 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Darlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access to Beale St. Excellent view of the river and bridge. Loved the industrial styled room decor. I would definitely recommend this hotel.
Stayed 1 night in Mar 2025

6/10 Okay

Angie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was beautiful and fun. The staff acted like the guest were a bother and didn't try to be helpful or follow through on request. I showed up after the 4pm check in time and was told the room was not ready due to housekeeping. I was never told when it would be ready and no one came to get me when it was ready. I had to keep checking in with the front desk. Finally we were able to get into the room but the overall customer service was very lacking!
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a historical area. We enjoyed walking down Bealle and the River walk.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Roderick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the distance to Beale street and layout. Didn't understand why the rooms didn't have microwave and the one to use was at the centric side.
Stayed 2 nights in Mar 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

MICHAEL

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice and the room s were good. Rooms are small and tight. Checking in was slow, valet parking had cars parked out on Street. Vehicles were causing confusion to pedestrians and other people checking in. People were confused whether to leave their cars out on the street and go check in or stay with their vehicles.. Nice. Easy walk to Beale Street. Hotel was clean in the lobby and dining area. Had a nice area to relax, play pool and ping pong etc.
Stayed 1 night in Mar 2025

10/10 Excellent

Brittni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Grad location - close to everything ! Clean rooms and very nice staff !
Stayed 1 night in Mar 2025

8/10 Good

Nina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it was very conveniently located and in walking distance to venue.
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Amanda

Liked: Room comfort
Disliked: Cleanliness
The vibe is super cool and location is great. Unless you pay for pricey valet the parking garage is across the street. My biggest turnoff was the cleanliness. I actually took a wet towel and wiped down the bathroom door and handle because they were covered with something white. The entire room needed a deep clean as the dust was thick.
Stayed 1 night in Mar 2025

10/10 Excellent

Erica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Nice place to stay walking distance to everything on Beale street only thing no parking you have to pay
Stayed 1 night in Mar 2025

10/10 Excellent

Tabatha

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in downtown Memphis
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything is under new management

If I could rate 0 I would but The hotel looks different in the inside. And we have used them twice now. Never again! It’s a whole lot of walking TOO much walking for the price. The rooms are going down. The specific room I stayed in was dirty, looked nasty. I was glad it was for one night. The valet seem like they were playing with my vehicle. They don’t make it clear on anything. They charge for parking every night. Look do better for the price. I’ll be staying elsewhere whenever I come back into town!
Stayed 1 night in Mar 2025

10/10 Excellent

Glen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, comfortable stay

Great central location on Beale Street and easy walk to River Boats and attractions like the National Civil Rights Museum and basketball stadium. Room a good size. Room and bathroom both nice and clean. Bed and pillows very comfortable. Quiet for good sleep. Room safe, fridge, coffee in room. Good breakfast options (at a cost). Rooftop and lobby bar and a cafe. Would definitely stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was lovely. There was a bar downstairs that enabled me to end my night with a nice whiskey before bed. I loved the gym, which helped me alleviate the stresses of visiting family. Loved this place.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rosalyn

Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Israel

Stayed 2 nights in Mar 2025

10/10 Excellent

Miodrag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

U turn

Went in Memphis for a grizzlies game. The hotel is located in the safe and convenient neighborhood from arena. Good game, happy night. Would make a u-turn again. Thank you
Stayed 1 night in Mar 2025