Caption BY Hyatt Beale Street Memphis

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Caption BY Hyatt Beale Street Memphis

Rooftop bar
Rooftop bar
Lobby
Lobby
Suite, Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Pet friendly
  • Parking available

Explore the area

Map
245 S. FRONT STREET, Memphis, TN, 38103
  • Beale Street
    1 min walk
  • Orpheum Theatre
    3 min walk
  • Tom Lee Park
    5 min walk
  • Memphis, TN (MEM-Memphis Intl.)
    19 min drive

Room options

Room, 2 Double Beds, Corner

  • 245 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Corner

  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Corner

  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Balcony

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

  • 245 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 245 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Caption BY Hyatt Beale Street Memphis

3.5-star hotel in Downtown Memphis
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a 24-hour front desk.
Caption BY Hyatt Beale Street Memphis offers 136 accommodations with iPod docking stations and MP3 docking stations. 55-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms feature minibars and laptop-compatible safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Memphis hotel also offers a 24-hour fitness center, a garden, and a picnic area. Onsite parking is available (surcharge).

Caption BY Hyatt Beale Street Memphis is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Cimas Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar.
The Market - Onsite café. Open daily.
Beck and Call Lounge - This rooftop bar serves light fare only. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 36.22 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Beck and Call Lounge
  • Cimas Restaurant
  • The Market

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per week, plus a deposit of USD 100 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children
  • Covered valet parking fee: USD 36.22 per night (in/out privileges)
  • Pet deposit: USD 100 per week
  • Pet fee: USD 100 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Caption By Hyatt Beale Memphis
Caption BY Hyatt Beale Street Memphis Hotel
Caption BY Hyatt Beale Street Memphis Memphis
Caption BY Hyatt Beale Street Memphis Hotel Memphis

Caption BY Hyatt Beale Street Memphis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 452 out of 793 reviews" "
Rating 8 - Good. 184 out of 793 reviews" "
Rating 6 - Okay. 88 out of 793 reviews" "
Rating 4 - Poor. 35 out of 793 reviews" "
Rating 2 - Terrible. 34 out of 793 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Kristy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not what I was expecting
Stayed 2 nights in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and efficient
Stayed 3 nights in Sep 2024

10/10 Excellent

Ashkan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Bartosz

Stayed 1 night in Sep 2024

10/10 Excellent

Andreia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Sep 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to Beale street
Decent hotel. Check in desk is in the lobby of the bar, not very noticeable. We never got a notification that our room was ready. Had to check back after going to Beale street to get our room key. Parking across the street was simple at only $15 compared to the 35$ valet. Although the garage does not offer in and out privileges. Very nice location close to the end of Beale street. Easy and safe to walk back and forth.
Stayed 1 night in Sep 2024

10/10 Excellent

Juliana

Stayed 1 night in Aug 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rita, Lincoln

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property with industrial, modern decor. Great view of the river, fluffy towels, comfortable bed, and great rain head shower and hand held shower head. Valet parking or self-park options. Dining, coffee, and bar drinks are available right in the lobby with plenty of comfortable seating for 2 or more. Walkable to Beale Street!
Stayed 1 night in Sep 2024

10/10 Excellent

Beverly, Charleston

Stayed 1 night in Jul 2024

8/10 Good

Robin

Nice location. Beds are super comfy. Staff are friendly!
Stayed 2 nights in Sep 2024

8/10 Good

joseph l

Stayed 2 nights in Sep 2024

10/10 Excellent

joel

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel very close to Beale Street and walkable to the riverboat cruise.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jay

Clean and comfortable
Stayed 3 nights in Sep 2024

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Beale Street and was a nice clean place
Stayed 2 nights in Sep 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ! Nice staff, clean, super modern
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Shelli

Stayed 1 night in Sep 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great stat
Stayed 1 night in Aug 2024

10/10 Excellent

Dixie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every nice place,
Stayed 1 night in Aug 2024

10/10 Excellent

charles

Stayed 2 nights in Aug 2024

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our valet experience was great! Do remember it is behind the Caption. The one out front is for the Centric location (they are connected). We sorely missed having a microwave, which was one of the biggest downsides of our stay. The fridge is VERY tiny, but we managed. It is smaller than your average mini fridge. We also did not have a shower curtain in our bathroom, which was odd and very inconvenient. Overall a comfortable, beautiful location that is very walkable.
Stayed 1 night in Sep 2024

8/10 Good

Shelton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Marjorie

Traveled with family
Liked: Cleanliness, staff & service, amenities
This is a beautiful hotel. I loved the industrial look. The view of the Mississippi was spectacular. It’s short, easy, safe walk to Beale Street. I hope to stay here again.
Stayed 1 night in Aug 2024