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Caption BY Hyatt Beale Street Memphis

3.5 star property

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Suite, Balcony | Terrace/patio
Rooftop bar
Lobby
Suite, Balcony | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Pet friendly

Explore the area

Map
245 S. FRONT STREET, Memphis, TN, 38103
  • Beale Street
    ‪2 min walk‬
  • FedExForum
    ‪6 min walk‬
  • National Civil Rights Museum
    ‪8 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds, Corner

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Double Beds, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • 245 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(5 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(9 reviews)
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(30 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Balcony

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(50 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Double Beds

8.0 out of 10
Very good
(5 reviews)
  • 245 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Double Beds

8.6 out of 10
Excellent
(31 reviews)
  • 245 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Terrace/patio

Hyatt Centric Beale Street Memphis

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1292)
$192 nightly
The price was $225
The price is $192 total
includes taxes & fees
Hyatt Centric Beale Street Memphis

About this property

Caption BY Hyatt Beale Street Memphis

3.5-star hotel in Downtown Memphis
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a 24-hour front desk.
Caption BY Hyatt Beale Street Memphis offers 136 accommodations with iPod docking stations and MP3 docking stations. 55-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms feature minibars and laptop-compatible safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Memphis hotel also offers a 24-hour fitness center, a garden, and a picnic area. Onsite parking is available (surcharge).

Caption BY Hyatt Beale Street Memphis is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Cimas Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar.
The Market - Onsite café. Open daily.
Beck and Call Lounge - This rooftop bar serves light fare only. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 36.22 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Beck and Call Lounge
  • Cimas Restaurant
  • The Market

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per week, plus a deposit of USD 100 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children
  • Covered valet parking fee: USD 36.22 per night (in/out privileges)
  • Pet deposit: USD 100 per week
  • Pet fee: USD 100 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Caption By Hyatt Beale Memphis
Caption BY Hyatt Beale Street Memphis Hotel
Caption BY Hyatt Beale Street Memphis Memphis
Caption BY Hyatt Beale Street Memphis Hotel Memphis

Caption BY Hyatt Beale Street Memphis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 598 out of 1005 reviews
Rating 8 - Good. 220 out of 1005 reviews
Rating 6 - Okay. 105 out of 1005 reviews
Rating 4 - Poor. 40 out of 1005 reviews
Rating 2 - Terrible. 42 out of 1005 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Apr 2025

8/10 Good

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early, but our room wasn’t available. Check in was at 4, but our room wasn’t ready until 4:30. The valet parking was non existent when we arrived (3:00) and we ended up parking in the garage across the street. The room was small, but that was expected. Beds comfortable. It had everything we needed for a one night stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jerome Alan

Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AB

First time staying there. Nice enviironment Definitely will stay there again
Stayed 1 night in Apr 2025

2/10 Terrible

Jacquelyn

Traveled with group
Liked: Property conditions & facilities
Disliked: Amenities
Approximately 3hours before check-in time I received a call from Customer Service advising they had overbooked and I would not have a room since I booked through a 3rd party but they could send me to another hotel. My room was paid in full when booked except for parking fees. This was unacceptable, especially when the call was hours before I was to check in.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect except I wish we could’ve checked in a litte earlier
Stayed 1 night in Mar 2025

4/10 Poor

Donald

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Didn't have a tub first night and wasn't allowed to change rooms
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Myishia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful property we stayed in the balcony suite with a river view. Property had a few a leaks due to the heavy rain and it being an industrial building but no leaking in room itself. Would definitely stay again and recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, loved it!
Stayed 3 nights in Mar 2025

10/10 Excellent

Patrick

Stayed 2 nights in Mar 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was so awesome, friendly and professional I loved it we will be back real soon thank you
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern concept
Stayed 2 nights in Apr 2025

2/10 Terrible

Greg

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Abby

Traveled with family
Disliked: Staff & service, amenities
I loved the location and the uniqueness of the property. I did not like the lack of housekeeping. We were told that housekeeping would happen on the 3rd day. I do not think this is adequate. There are only 2 large towels in the room which required me to request additional towels. Trash needs to be collected more than every three days in a hotel or there needs to trash chutes for guests. It is unsanitary to have take out/ delivery containers pile up for three days in a hot, humid location like Memphis. I loved the hotel but if they want guests to clean their own rooms, there need to be areas for us to dispose of trash and used towels. The valet staff was wonderful. The desk staff not so much.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and professional. Room was comfortable and cute.
Stayed 1 night in Apr 2025

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great Location! Check in and valet so slow!

Check in is awful. We waited an hour and a half to get our room (after the 4pm allotted check in time). I’ve never seen anything that poorly ran. The valet parking is understaffed. I felt bad for the gentleman who was working it as people were very frustrated. The bar area was nice but was out of many things. The location was excellent, close (walkable) to Beale street and fed ex stadium. The hotel was clean and well kept. The staff were nice. The sitting areas throughout were nice. Felt safe walking the short distance to Beale street.
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomesha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel, Friendly staff, quiet and clean. I will be staying again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, great location.
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean one night stay

One night stay. Super clean hotel. Great service
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool
Stayed 2 nights in Mar 2025

10/10 Excellent

henrique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked this hotel. Price was just right for a family of 5. Great hip ambiance of old Memphis and modern design. Gym had all you need. Pool was closed for the season however it looked amazing. Rooftop bar a must visit.
Stayed 1 night in Mar 2025