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Comfort Inn & Suites Airport - American Way

2.5 star property

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Photo gallery for Comfort Inn & Suites Airport - American Way

Lobby
Pool
Free daily continental breakfast
Exterior
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
4225 American Way, Memphis, TN, 38118
  • University of Memphis
    ‪6 min drive‬
  • Graceland
    ‪12 min drive‬
  • Memphis Zoo
    ‪14 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Suite, Non Smoking

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking, Jetted Tub

Premium bedding, down comforters, pillowtop beds, desk

Suite, Non Smoking, Jetted Tub

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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  • Parking included
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The price is $92 total
includes taxes & fees
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About this property

Comfort Inn & Suites Airport - American Way

Memphis hotel with free breakfast
This smoke-free hotel features a 24-hour business center, a conference center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Comfort Inn & Suites Airport - American Way offers 109 accommodations, which are accessible via exterior corridors and feature DVD players and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1000 square feet (93 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Comfort Inn & Suites Airport - American Way is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Airport-American Way
Comfort Inn Airport-American Way Hotel
Comfort Inn Airport-American Way Hotel Memphis
Comfort Inn Airport-American Way Memphis
Comfort Inn Airport-American Way Hotel Memphis
Comfort Inn Airport-American Way Hotel
Comfort Inn Airport-American Way Memphis
Comfort Inn Airport-American Way
Hotel Comfort Inn & Suites Airport-American Way Memphis
Memphis Comfort Inn & Suites Airport-American Way Hotel
Hotel Comfort Inn & Suites Airport-American Way
Comfort Inn & Suites Airport-American Way Memphis
Comfort Inn Suites Airport American Way
Comfort American Way Memphis

Comfort Inn & Suites Airport - American Way Reviews

Reviews

6.6
Rating 10 - Excellent. 253 out of 1008 reviews
Rating 8 - Good. 270 out of 1008 reviews
Rating 6 - Okay. 167 out of 1008 reviews
Rating 4 - Poor. 121 out of 1008 reviews
Rating 2 - Terrible. 197 out of 1008 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Konrad

Stayed 2 nights in Apr 2025

10/10 Excellent

Juli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great
Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Apr 2025

2/10 Terrible

Deenna

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Upon arrival to our floor, we were overwhelmed by the stench of marijuana that it made our eyes water. We just wanted to get to bed to catch our 4:30am flight. At midnight we were awoken by someone knocking on our door “looking for their friend”. At around 2:30am, we were again awoken by the Memphis PD pounding on a room door telling them “to open up”. When we left for the airport and hour later, there were police all over the lobby. The front desk attendant just looked at us when we walked by. It was a horrifying stay and we couldn’t wait to leave Memphis.

10/10 Excellent

Jordin

Stayed 1 night in Mar 2025

10/10 Excellent

Alexandria

Stayed 2 nights in Apr 2025

4/10 Poor

Leslie

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property not as pictured. Room smelled like meldew and old water. We wiped everything down with alcohol and lysol. Air conditioner had lint and mold in vents. Didnt even turn it on. Quiet location and staff was nice though.
Stayed 1 night in Apr 2025

8/10 Good

Hampton

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at check-in [Wednesday night (4/9)], breakfast (4/10) and Thursday eve (4/10) were extremely helpful. This property felt much safer the the Comfort Inn off I-40 @ Macon Cove.
Stayed 1 night in Apr 2025

4/10 Poor

Alexus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only come if you're desperate

The room I stayed had a weird smell, walls were very thin to where you can hear other people's conversations or at least their voices, there were a lot of weird noises like the Dryer, my ACs fan, whenever someone used the toilet there was a high pitched sound that would go off for 30 seconds, the toilet VERY noticable yellow stains, and although the bed was clean, I did notice I was scratching alot so I'm not sure what that was and thankfully I'm good. The pros were that the staff were nice, I did feel secure at night, and breakfast was okay. There's hot water and microwave/fridge. It was also very close to where I was going so that's a plus. However , I wouldn't try this again even it's for one night. For it to be where it is, they need to update their rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Yolanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Perry

Stayed 1 night in Apr 2025

10/10 Excellent

LeWanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Jeffrey

Stayed 1 night in Apr 2025

6/10 Okay

Kara

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Great customer service Dated bathroom
Stayed 1 night in Apr 2025

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Danielle

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff was very nice on arrival. The hotel is not well kept, noisy, and did not feel safe with a broken window on the first floor.
Stayed 2 nights in Mar 2025

2/10 Terrible

Tara

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Ugh

My socks stuck to the carpeted floor in my room and I had NO AIRCONDITIONG! It was miserable- would NOT recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and comfortable room and general facility.
Stayed 2 nights in Mar 2025

10/10 Excellent

LERENZO

Liked: Amenities
Love it
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was absolutely disgusting. Smelled extremely musty and my allergy and asthma prone son immediately started sneezing upon entering the room. Needless to say we did not end up staying photos on the website are not accurate.
Stayed 1 night in Mar 2025

10/10 Excellent

Lila

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Dimitria

Traveled with group
Disliked: Cleanliness, property conditions & facilities

Worse place ever

The man lied about a shuttle bus… it was a regular van The pool was closed ( called a week before and three days before and told us it was open) The young guy with face tattoos was very rude and arrogant towards me and my friend. Never got fresh towels or our room cleaned ( we were there for three days) Only good thing was the free breakfast. That motel is in horrible conditions.
Stayed 3 nights in Mar 2025

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Briuna

Stayed 1 night in Mar 2025

6/10 Okay

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025