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Comfort Inn & Suites Airport - American Way

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites Airport - American Way

Lobby
Pool
Exterior
Premium bedding, down comforters, pillowtop beds, desk
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Pet friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
4225 American Way, Memphis, TN, 38118
  • Audubon Park
    5 min drive
  • Tacos Borolas
    3 min walk
  • Memphis Central Station
    20 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    9 min drive

Room options

View all photos for Suite, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Suite, Non Smoking

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking, Jetted Tub

Premium bedding, down comforters, pillowtop beds, desk

Suite, Non Smoking, Jetted Tub

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Comfort Inn & Suites Airport - American Way

Memphis hotel with free breakfast
This smoke-free hotel features a 24-hour business center, a conference center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Comfort Inn & Suites Airport - American Way offers 109 accommodations, which are accessible via exterior corridors and feature DVD players and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1000 square feet (93 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Comfort Inn & Suites Airport - American Way is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Airport-American Way
Comfort Inn Airport-American Way Hotel
Comfort Inn Airport-American Way Hotel Memphis
Comfort Inn Airport-American Way Memphis
Comfort Inn Airport-American Way Hotel Memphis
Comfort Inn Airport-American Way Hotel
Comfort Inn Airport-American Way Memphis
Comfort Inn Airport-American Way
Hotel Comfort Inn & Suites Airport-American Way Memphis
Memphis Comfort Inn & Suites Airport-American Way Hotel
Hotel Comfort Inn & Suites Airport-American Way
Comfort Inn & Suites Airport-American Way Memphis
Comfort Inn Suites Airport American Way
Comfort American Way Memphis

Comfort Inn & Suites Airport - American Way Reviews

Reviews

6.6
Rating 10 - Excellent. 238 out of 1001 reviews" "
Rating 8 - Good. 272 out of 1001 reviews" "
Rating 6 - Okay. 180 out of 1001 reviews" "
Rating 4 - Poor. 125 out of 1001 reviews" "
Rating 2 - Terrible. 186 out of 1001 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

joseph

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Sep 2024

2/10 Terrible

Tommy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsafe hotel
Awful and discusting hotel my truck was broken into
Stayed 1 night in Sep 2024

8/10 Good

Marcella

Liked: Staff & service, amenities
Compared to other comfort inns, this location was not that great. It seems like it needs some renovations.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

gildardo

Traveled with family
Disliked: Cleanliness, staff & service
It was okay, i was in a non smoking room and there were burns and wax everywhere, on curtains furniture etc. Staff came in without knocking
Stayed 1 night in Aug 2024

8/10 Good

Richard Adam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff. Areas ok.
Stayed 4 nights in Aug 2024

6/10 Okay

Felicia

Disliked: Amenities, property conditions & facilities
The staff were nice there. The first room I was assigned there was a foul smell, they happily gave me another room which was better but I had to spray Lysol to clear the air/aroma of the room, didn't want to breathe it as I slept. Another issue is I never saw anyone walk through the lobby, it felt like I was the only person staying at that hotel, had a very unsafe feeling about that location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Amanda

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms for the price.
Stayed 1 night in Jul 2024

10/10 Excellent

Joshua

Stayed 1 night in Jul 2024

8/10 Good

Annlyn, Savannah

Business traveler
Liked: Cleanliness, staff & service
I stepped out of the jetted tub and stepped onto a carpet tack or staple at center of the carpet edge. Remote wouldn't work except on/off, so I was stuck on Fox news.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Stayed 2 nights in Jul 2024

10/10 Excellent

Gregory

Stayed 1 night in Jul 2024

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, staff & service, room comfort
Comfortable stay in Memphis
Friendly staff. Slight oder in room but otherwise clean. Lest vehicle there for a couple days as I took flight out of Memphis. Was assured of good security despite Memphis’s present reputation. 10 minutes to airport with free shuttle. This is not a five star hotel but good value and comfort.
Stayed 1 night in Jun 2024

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was central for our stay. Easy on and off the freeway
Stayed 1 night in Jun 2024

2/10 Terrible

Destiny

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
My car window was broken into
Horrible the night we arrived our car window was broken as well as 5 others vehicle broken into. The pool was nice big and cold our room was comfortable. The service was goodish the only thing was I was told by the guy at the front desk where to park so my car wouldn’t be messed with and my car was.
Stayed 3 nights in Jun 2024

8/10 Good

Thomas

Traveled with family
Stayed 1 night in Jun 2024

4/10 Poor

Kaley, Indianapolis

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Was in town for my son’s basketball tournament. Check-in was easy and the room smelled good and appeared clean. However, there were blood stains on the curtains, and we saw two roaches in the bathroom during our stay. I checked out on Monday and at 4 AM Tuesday morning I received a fraud notification my card was trying to be charged $137.99 at the hotel. I called the hotel and they had no knowledge of the transaction..hmm. I was told the manager would give me a call back and he never did.
Stayed 3 nights in May 2024

10/10 Excellent

Conrad, Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024

10/10 Excellent

Monrosa

Stayed 3 nights in May 2024

2/10 Terrible

Glendy, Roosevelt

Disliked: Cleanliness, staff & service
No la recomiendo es todo.
Stayed 2 nights in May 2024

10/10 Excellent

Arminius

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice rooms, clean, got upgraded to a Suite for no extra charge. Definitely good customer service and quiet overall!
Stayed 1 night in May 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a nice stay
The saty was four stars because the jacuzzi and elevator were out of service. However, the breakfast was very good in the morning and the room was comfortable. Overall enjoyable stay. Just wish we couldve relaxed in the jacuzzi after two days of walking
Stayed 3 nights in May 2024