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Comfort Inn & Suites Airport - American Way

2.5 star property

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Photo gallery for Comfort Inn & Suites Airport - American Way

Lobby
Lobby
Pool
Exterior
Free daily continental breakfast

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
$74
includes taxes & fees
Dec 24 - Dec 25

Explore the area

View in a map
4225 American Way, Memphis, TN, 38118
  • Place, BAPS Shri Swaminarayan Mandir
    ‪3 min drive‬
  • Place, McFarland Park
    ‪3 min drive‬
  • Place, Strayer University Thousand Oaks Campus
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Suite, Non Smoking

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking, Jetted Tub

Premium bedding, down comforters, pillowtop beds, desk

Suite, Non Smoking, Jetted Tub

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Comfort Inn & Suites Airport - American Way

Memphis hotel with free breakfast
This smoke-free hotel features a 24-hour business center, a conference center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Comfort Inn & Suites Airport - American Way offers 109 accommodations, which are accessible via exterior corridors and feature DVD players and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1000 square feet (93 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Comfort Inn & Suites Airport - American Way is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Airport-American Way
Comfort Inn Airport-American Way Hotel
Comfort Inn Airport-American Way Hotel Memphis
Comfort Inn Airport-American Way Memphis
Comfort Inn Airport-American Way Hotel Memphis
Comfort Inn Airport-American Way Hotel
Comfort Inn Airport-American Way Memphis
Comfort Inn Airport-American Way
Hotel Comfort Inn & Suites Airport-American Way Memphis
Memphis Comfort Inn & Suites Airport-American Way Hotel
Hotel Comfort Inn & Suites Airport-American Way
Comfort Inn & Suites Airport-American Way Memphis
Comfort Inn Suites Airport American Way
Comfort American Way Memphis

Comfort Inn & Suites Airport - American Way Reviews

Reviews

6.6
Rating 10 - Excellent. 278 out of 1002 reviews
Rating 8 - Good. 254 out of 1002 reviews
Rating 6 - Okay. 149 out of 1002 reviews
Rating 4 - Poor. 123 out of 1002 reviews
Rating 2 - Terrible. 198 out of 1002 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good everything
Stayed 1 night in Sep 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stop and rest

Our experience was nice it was clean and comfortable. I read some bad reviews but we were good no complaints thank you
Stayed 1 night in Aug 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't do enough research and just assumed the area around airport would be safe. I was wrong. This hotel is clean and staff was great but the area is horrible. If the gate on the drive worked, I would've felt better. Parking has nice high fencing but the gate doesn't work so I didn't sleep much worried that our car was going to broke in to. When we were going down for breakfast, the front desk was having to run out homeless that were trying to eat.
Stayed 1 night in Aug 2025

8/10 Good

Monique

The room looked clean but we did smell a bit of a urine odor walking in the room. Overall neat and would stay again
Stayed 1 night in Aug 2025

6/10 Okay

Debby

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Drake at the front desk was GREAT ! The property was being renovated , tv was cracked room smelled and hallway smelled like it’s already been smoked in .. roach in the bathroom. Stains on floors
Stayed 1 night in Aug 2025

6/10 Okay

YAN

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room is old and smells not very good. Door handles had stains which can be cleaned better.
Stayed 2 nights in Aug 2025

2/10 Terrible

Christopher

Roaches in the room. Very nasty. I should get a refund.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel clean. Indoor pool was great wish hot tub had been open.
Stayed 1 night in Aug 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer serv rep
Stayed 1 night in Jul 2025

10/10 Excellent

Adesewa

Stayed 1 night in Aug 2025

8/10 Good

Michael

Stayed 1 night in Aug 2025

8/10 Good

Martin

Stayed 1 night in Aug 2025

10/10 Excellent

Taurus, JACKSONVILLE

Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Stayed 1 night in Aug 2025

4/10 Poor

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities

Not Recommended

This hotel is not in the safest part of Memphis, I found out. The hotel grounds is surrounded by an iron fence. The gate has been removed. The building's exterior is dilapidated. Guys in the parking lot fixing cars. The staff person did not greet me, only said, "ID please." He never made eye contact or talked. Mold was on the ceilinig in the bathroom.
Stayed 1 night in Aug 2025

8/10 Good

Jason

Traveled with family
Liked: Property conditions & facilities, room comfort

Great except the bugs...

Everything was as advertised, except we had the pleasure of ants... multiple ants throughout the room. Besides that, great and good breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Quentin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I’d stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Margaret

Traveled with family and small children
Liked: Amenities
Beautiful
Stayed 1 night in Jun 2025

2/10 Terrible

English

Disliked: Cleanliness

Not a Good Stay

Room carpet was soiled and bugs in the bathroom. Pillows and sheets were not clean
Stayed 1 night in Jul 2025

8/10 Good

Dea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff was great, especially the front desk and breakfast staff. I didn't understand why the pool was padlocked at 7:30 in the evening. I was somewhat concerned about the area around the motel. It was kinda concerning for a grandma with young children.
Stayed 1 night in Jul 2025

4/10 Poor

Christy, Owensville, MO

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Picture online were decieving and not as nice.Bed were very hard and not comfortable and actually the foot of the mattress was higher than the head of the mattress similar to a "U shape". ice machine on second floor did not work and no ice on first floor machine. no laundry facilities. air condition never changed temperature even though I tried. Out side of property not very clean and it looks as it were to be gated with fence around the whole property but nothing to close at night to make more secure. Cart was broken around the edges.
Stayed 1 night in Jul 2025

8/10 Good

Melissa

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast is from 6am-9am my Kids Lo es the breakfast. The lady kept everything stocked well and clean! So many options to choose from I everything is old but it was good enough for us to sleep beds are kinda hard. We had dirty pillow covers. Restroom wasn’t cleaned thoroughly and even though I noted how many of us will be there we didn’t have enough towels but we just asked for some more. The Location wasn’t bad at all and didn’t feel unsafe.
Stayed 4 nights in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Kayla

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The person at the front desk was extremely rude , didn’t even care to help the problem. WORST HOTEL EVER!!!
Stayed 1 night in Jul 2025

2/10 Terrible

ricardo

Stayed 1 night in Jul 2025