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Comfort Inn & Suites Airport - American Way

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites Airport - American Way

Lobby
Exterior
Pool
Premium bedding, down comforters, pillowtop beds, desk
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Pet friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
4225 American Way, Memphis, TN, 38118
  • University of Memphis
    6 min drive
  • Memphis Botanic Garden
    7 min drive
  • Memphis Museum of Science & History
    10 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    9 min drive

Room options

View all photos for Suite, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Suite, Non Smoking

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking, Jetted Tub

Premium bedding, down comforters, pillowtop beds, desk

Suite, Non Smoking, Jetted Tub

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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Comfort Inn & Suites Airport - American Way Reviews

Reviews

6.6
Rating 10 - Excellent. 246 out of 1020 reviews" "
Rating 8 - Good. 276 out of 1020 reviews" "
Rating 6 - Okay. 180 out of 1020 reviews" "
Rating 4 - Poor. 131 out of 1020 reviews" "
Rating 2 - Terrible. 187 out of 1020 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Felicia

Disliked: Amenities, property conditions & facilities
The staff were nice there. The first room I was assigned there was a foul smell, they happily gave me another room which was better but I had to spray Lysol to clear the air/aroma of the room, didn't want to breathe it as I slept. Another issue is I never saw anyone walk through the lobby, it felt like I was the only person staying at that hotel, had a very unsafe feeling about that location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Amanda

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms for the price.
Stayed 1 night in Jul 2024

10/10 Excellent

Joshua

Stayed 1 night in Jul 2024

8/10 Good

Annlyn, Savannah

Business traveler
Liked: Cleanliness, staff & service
I stepped out of the jetted tub and stepped onto a carpet tack or staple at center of the carpet edge. Remote wouldn't work except on/off, so I was stuck on Fox news.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Stayed 2 nights in Jul 2024

10/10 Excellent

Gregory

Stayed 1 night in Jul 2024

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, staff & service, room comfort
Comfortable stay in Memphis
Friendly staff. Slight oder in room but otherwise clean. Lest vehicle there for a couple days as I took flight out of Memphis. Was assured of good security despite Memphis’s present reputation. 10 minutes to airport with free shuttle. This is not a five star hotel but good value and comfort.
Stayed 1 night in Jun 2024

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was central for our stay. Easy on and off the freeway
Stayed 1 night in Jun 2024

2/10 Terrible

Destiny

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
My car window was broken into
Horrible the night we arrived our car window was broken as well as 5 others vehicle broken into. The pool was nice big and cold our room was comfortable. The service was goodish the only thing was I was told by the guy at the front desk where to park so my car wouldn’t be messed with and my car was.
Stayed 3 nights in Jun 2024

8/10 Good

Thomas

Traveled with family
Stayed 1 night in Jun 2024

4/10 Poor

Kaley, Indianapolis

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Was in town for my son’s basketball tournament. Check-in was easy and the room smelled good and appeared clean. However, there were blood stains on the curtains, and we saw two roaches in the bathroom during our stay. I checked out on Monday and at 4 AM Tuesday morning I received a fraud notification my card was trying to be charged $137.99 at the hotel. I called the hotel and they had no knowledge of the transaction..hmm. I was told the manager would give me a call back and he never did.
Stayed 3 nights in May 2024

10/10 Excellent

Conrad, Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024

10/10 Excellent

Monrosa

Stayed 3 nights in May 2024

2/10 Terrible

Glendy, Roosevelt

Disliked: Cleanliness, staff & service
No la recomiendo es todo.
Stayed 2 nights in May 2024

10/10 Excellent

Arminius

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice rooms, clean, got upgraded to a Suite for no extra charge. Definitely good customer service and quiet overall!
Stayed 1 night in May 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a nice stay
The saty was four stars because the jacuzzi and elevator were out of service. However, the breakfast was very good in the morning and the room was comfortable. Overall enjoyable stay. Just wish we couldve relaxed in the jacuzzi after two days of walking
Stayed 3 nights in May 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Registration nightmare.
The 2 desk clerks, Tweedledumb and Tweedledumber, totally messed up our check in. Tweedledumber at first said that he cancelled our reservation because he thought we weren’t coming. This was at 400 PM. When he corrected that, then the “internet” wouldn’t accept our card. We had to start the process all over again. Meanwhile Teeedledumb sat there and made snide remarks. Then we were double billed for the room. Not a good start.
Stayed 1 night in May 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My trip was great service great great ATTITUDE THRY TREAT U LIKE U ARE AT HOME I MOST DEFINITELY WILL B RETURNING ❤️
Stayed 1 night in May 2024

10/10 Excellent

Dezmen

Stayed 1 night in Feb 2024

10/10 Excellent

Luis

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service to airport was great
Stayed 1 night in Apr 2024

2/10 Terrible

Kimberley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Hotel was very clean. Breakfast was excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and clean. Comfortable. had breakfast!!
Stayed 1 night in Apr 2024