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Courtyard by Marriott Memphis East/Bill Morris Parkway

3.0 star property

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Photo gallery for Courtyard by Marriott Memphis East/Bill Morris Parkway

Property amenity
Premium bedding, desk, laptop workspace, iron/ironing board
Property amenity
Reception
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

Map
3076 Kirby Pkwy, Memphis, TN, 38115
  • Regional One Health East Campus
    ‪10 min walk‬
  • Methodist Le Bonheur Germantown Hospital
    ‪7 min drive‬
  • Opera Memphis
    ‪7 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪14 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

  • 180 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 235 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

32-inch LCD TV with cable channels, TV, Netflix

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 360 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 355 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Four Points by Sheraton Memphis Southwind

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
4.1 out of 5, Very Good, (1002)
The price is $101
per night
$116 total
includes taxes & fees
Mar 8 - Mar 9
Four Points by Sheraton Memphis Southwind

About this property

Courtyard by Marriott Memphis East/Bill Morris Parkway

3-star Memphis hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Change of towels is available on request.
Courtyard by Marriott Memphis East/Bill Morris Parkway offers 96 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Courtyard by Marriott Memphis East/Bill Morris Parkway features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers barbecue grills, a garden, and a picnic area. Onsite self parking is complimentary.

Courtyard by Marriott Memphis East/Bill Morris Parkway is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge.
Courtyard by Marriott Memphis East/Bill Morris Parkway has a restaurant serving breakfast only.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 1 to 13 for adults and USD 1 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 1.00 to 13.00 for adults, and USD 1.00 to 13.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott East/Bill Morris Parkway
Courtyard Marriott East/Bill Morris Parkway Hotel
Courtyard Marriott East/Bill Morris Parkway Hotel Memphis
Courtyard Marriott Memphis East/Bill Morris Parkway
Courtyard by Marriott Memphis East/Bill Morris Parkway Hotel
Courtyard Marriott Memphis East/Bill Morris Parkway Hotel
Courtyard Marriott East/Bill Morris Parkway Hotel
Courtyard Marriott Memphis East/Bill Morris Parkway
Courtyard Marriott East/Bill Morris Parkway
Courtyard by Marriott Memphis East/Bill Morris Parkway Memphis
Hotel Courtyard by Marriott Memphis East/Bill Morris Parkway
Courtyard by Marriott Memphis East/Bill Morris Parkway Memphis

Courtyard by Marriott Memphis East/Bill Morris Parkway Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 253 out of 597 reviews
Rating 8 - Good. 155 out of 597 reviews
Rating 6 - Okay. 69 out of 597 reviews
Rating 4 - Poor. 48 out of 597 reviews
Rating 2 - Terrible. 72 out of 597 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Consuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Branson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room a/c and entertainment value
Stayed 1 night in Aug 2024

10/10 Excellent

Branson

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service
Stayed 1 night in Aug 2024

10/10 Excellent

Branson

Liked: Cleanliness, staff & service, property conditions & facilities
Great room service and amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Branson

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service and front desk representatives
Stayed 1 night in Aug 2024

2/10 Terrible

Gina

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is not operational. It is being renovated. We could not stay there once we arrived. We had to book a different hotel. I need a refund for this booking.
Stayed 1 night in Aug 2024

2/10 Terrible

Timothy L.

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
UNSAFE and UNSANITARY. This hotel is undergoing EXTENSIVE renovation and when we reserved our room, well in advance, we had no idea. We did get an email right before arrival saying the pool, workout room and the kitchen were closed, ok no problem for a short trip. However, the hallways had no AC, the elevator flooring was torn up, flooring was stripped up in common areas and other areas. And had we not been so tired we would have immediately left. Room was moderately clean. Day two we did leave because the sink water turned brown. Frankly, I think this hotel should be closed down until the renovation is complete. Marriott should be ashamed. The front desk staff were courteous and understanding though.
Stayed 2 nights in Aug 2024

4/10 Poor

Desiree

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Elizabeth, Pulaski

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Tijwana

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I booked this location because I stayed there 3 years ago. It was okay then. There were no stipulations on the app and nothing stated that this hotel was under extensive renovations. Upon arriving to the front counter, the clerk was nice and greeted us. I told her my name and that I had reservations. She stated I wanted to let you know we are under renovation. I said ok, the website didn’t mention anything. She states our elevator does not work, the pool is not open. I said ok, I already booked. Can I get a first floor room? Sh stated we don’t have any. I told her I had 2 50lb luggages and asked if they had someone to assist. She said no. It was last minute and almost dark in Memphis. I had no other options by then. I had no choice but to struggle with those 2 heavy luggage’s. Paint, ladders filth everywhere. We get to the room, the tv doesn’t work, no cable, I tried to call downstairs, no phone service. The tub was dirty and the bathroom floor sticky. We quickly went out nearby and grabbed food to bring back, I advised her of the tv, we at least wanted to watch tv. She was on her cell phone, but allowed us to quickly interrupt. She said she would send someone up. After 2 hours went by, I knew it was a lie. This place should close. We had to leave for our flight at 5;30 am. Could not use the shower because it wasn’t up to par. I told the clerk who was now on duty and mentioned the tv and that no one ever came. He said owe I got here at 11 and know nothing about it. Oh ok.
Stayed 1 night in Jul 2024

2/10 Terrible

JULIE A

Traveled with partner
Disliked: Amenities
We had the worst experience ever with this stay. We had 3 different rooms. The original room 205 the tv did not work and my husband informed the desk clerk as we were leaving for gathering. He said he would have someone take care of it. We made it back and the tv was not fixed. So we were moved to room 237. This room air conditioner did not cool and fresh paint fumes were unbearable with the heat. My husband has asthma and could not breathe and I had a bad headache. So here we went again packing up our belongings to head to the 3rd room. We were totally disappointed and extremely dissatisfied. I would give this place 1 star. Please advise!
Stayed 1 night in Jun 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 3 nights in Jun 2024

2/10 Terrible

Debra

Stayed 4 nights in May 2024

10/10 Excellent

Kadidra

Stayed 2 nights in Apr 2024

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Kathryn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Still haven't received my deposit almost been 2 weeks
Stayed 1 night in May 2024

4/10 Poor

Adina

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel seemed run down and not clean
Stayed 1 night in May 2024

2/10 Terrible

Talitah

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Takiyah

Traveled with partner
Liked: Cleanliness
I make reservations for a king bed when I went to check in they said they only had double beds and they tried to charge me extra saying check out at 11 when my reservation says check out at 12
Stayed 2 nights in May 2024

8/10 Good

YOUNGHYUN

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ernesto

Stayed 1 night in May 2024

4/10 Poor

mike

Disliked: Staff & service
The key didn’t open the door every day of my three night stay. The cleaning crew knocked on my door twice the day I was checking out before noon even though do not disturb sign was on.
Stayed 3 nights in May 2024

10/10 Excellent

Jeanette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Sherley

Stayed 2 nights in Apr 2024

10/10 Excellent

Clifton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have chronic back pain and when I completed my drive I knew I was going to have a sleepless night. I woke up at 8:00pm PAINFREE! Best sleep I ever had! This will be my hotel to go to when I’m in town!
Stayed 2 nights in Mar 2024