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DoubleTree by Hilton Memphis Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Memphis Downtown

Reception
Meeting facility
Room, 2 Double Beds, Corner | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Snack bar
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet friendly
  • Laundry
$140
includes taxes & fees
Oct 13 - Oct 14

Explore the area

View in a map
185 Union Ave, Memphis, TN, 38103
  • Place, Beale Street
    ‪3 min walk‬
  • Place, FedExForum
    ‪5 min walk‬
  • Place, Bass Pro Shops at the Pyramid
    ‪1 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Corner King Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Corner King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Peloton)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed (Peloton)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard King

40-inch LED TV with satellite channels, TV, pay movies

Standard King

8.6 out of 10
Excellent
(69 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Doubles

Standard Two Doubles | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Two Doubles

8.6 out of 10
Excellent
(63 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Corner

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Peleton)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed (Peleton)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

40-inch LED TV with satellite channels, TV, pay movies

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Memphis Downtown

4-star hotel in Downtown Memphis
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and conference space are onsite.
DoubleTree by Hilton Memphis Downtown offers 280 accommodations with coffee/tea makers and hair dryers. 40-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

DoubleTree by Hilton Memphis Downtown is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
DoubleTree by Hilton Memphis Downtown has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per night; includes in/out privileges)

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 8,000 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (44 inch wide door)
  • Front entrance ramp
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 15 per person
  • Valet parking fee: USD 32 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Memphis Downtown
DoubleTree Hilton Memphis Downtown
DoubleTree Memphis Downtown
Hilton DoubleTree Memphis Downtown
Hilton Memphis Downtown
Memphis Downtown DoubleTree
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree
DoubleTree Hilton Memphis Downtown Hotel
Doubletree By Hilton Memphis
DoubleTree by Hilton Memphis Downtown Hotel
DoubleTree by Hilton Memphis Downtown Memphis
DoubleTree by Hilton Memphis Downtown Hotel Memphis

DoubleTree by Hilton Memphis Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 434 out of 1023 reviews
Rating 8 - Good. 254 out of 1023 reviews
Rating 6 - Okay. 145 out of 1023 reviews
Rating 4 - Poor. 97 out of 1023 reviews
Rating 2 - Terrible. 93 out of 1023 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, things look a little worn out.
Stayed 1 night in Jun 2025

10/10 Excellent

Naoki, Gilroy

Stayed 1 night in Jun 2025

6/10 Okay

Alisa

Liked: Cleanliness, staff & service, room comfort
No remote in room, the water level in the toilet was low not enough to flush . Had to call maintenance. Nothing fancy or exciting about the room.
Stayed 1 night in Jun 2025

8/10 Good

Arsheba

Stayed 1 night in Jun 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing experience
Stayed 3 nights in Jun 2025

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, amenities
Updates are still being made, but the staff was amazing! Food in the restaurant was freshly made (ie biscuits from scratch) and delicious!
Stayed 2 nights in Jun 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
A mini fridge would have been nice
Stayed 2 nights in Jun 2025

6/10 Okay

Cheyenne

Stayed 2 nights in May 2025

6/10 Okay

Matthew

Stayed 2 nights in May 2025

8/10 Good

LaJeune, Fredericksburg

Liked: Cleanliness, staff & service, amenities
Overall my experience was a good one. There was some noise, but it was a friday night in downtown Memphis. That's expected. But, the room decor is outdated and needs a new color scheme along with updated furniture.
Stayed 3 nights in May 2025

6/10 Okay

Melanie

I've stayed at this property a fews years back for work and decided to stay for personal stay. It was just ok. The bed was very very hard and was not comfortableat all. The AC woke me up all night as it sounded like it was about to fall out of the ceiling every time it shut off. The room was just ok but you could tell it had not been updated. The staff was nice and friendly as well as the valet service.
Stayed 1 night in May 2025

6/10 Okay

James

Traveled with group, Business traveler
Disliked: Cleanliness, amenities
I thought location was going to be good given it is next to the ballpark and the Peabody, but man a lot of homeless people begging. Then you have to valet your car at $32/day and then breakfast you have to pay for and over priced. No microwaves in rooms. Plus a lot of water damage in the building. Just beware.
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Kenneth

Stayed 1 night in May 2025

8/10 Good

Dean, Bothell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a nice cafe plus a separate bar. Really liked the brick wall in the lobby and local Memphis art also in the lobby. No parking at hotel so you have to park off-site yourself or use valet. Also rooms don't have a mini fridge
Stayed 2 nights in May 2025

8/10 Good

Randall S

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No one made it clear to us that we had to request that our bed be made, trash dumped, towels freshened, etc. So after the first night, we left early the next morning but when we came back the room was not cleaned or tidied up or bed made. We also requested more shampoo and conditioner and no one bothered to bring it up so we had to request in person at the front desk the next day to get it.
Stayed 3 nights in May 2025

10/10 Excellent

chanel

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The rooms are old, ceiling hanging in the bathroom, spider webs in the windows
Stayed 2 nights in Apr 2025

10/10 Excellent

Martha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Apr 2025

10/10 Excellent

Lameshia

Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

35th Anniversary Celebration

Everything was absolutely amazing!!!
Stayed 2 nights in Apr 2025

6/10 Okay

Fatima L

Traveled with group
Liked: Staff & service
Ms Linae believe she was manager and was excellent had a very pleasant attitude, professional always. Would like to also speak of Jasmine and another lady was also very pleasant. The afternoon shift were not as pleasant at all. The rooms are basic, there are no microwaves or refrigerators in the rooms.
Stayed 3 nights in Apr 2025

2/10 Terrible

Barry

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Normally we have a great experience with Doubletree. This time, however was different. After waiying over half an hour at check in, we finally were able to make it to our room. When we torned down the bed, there were blood stains on the sheets. When we called the front desk, they said they were sending someone up. 20 minutes later, someone arrived, handed us a stack of sheets and when we offered to show them the stains, we were told "I just drop off the sheets..." and he left.
Stayed 1 night in Apr 2025

6/10 Okay

Kristin

Disliked: Cleanliness, property conditions & facilities
The staff wasn’t bad, but the sheets/duvet were filthy. Didn’t feel very safe at the hotel
Stayed 1 night in Apr 2025

4/10 Poor

Melanie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Dated hotel, needs upgrade

The hotel is dated. The lobby is gorgeous and it’s near Fed Ex Forum but that’s it. Looks like full size beds, bathroom is dated with chipped door and furniture. Toilet is too low and I am 5’5”. I won’t stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Doris, Landover

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my 4-days in Memphis. This Double tree had good food and good housekeeping. Jazmine at the front desk along with 2 other ladies (waited 2-weeks to do the review) were outstanding. Different people from my group arrived at different times and everyone had only nice things to say about check-in including the very helpful valet car attendants.
Stayed 3 nights in Mar 2025