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DoubleTree by Hilton Memphis Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Memphis Downtown

Reception
Lobby
Room, 2 Double Beds, Corner | Desk, iron/ironing board, free WiFi, bed sheets
Snack bar
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet friendly
  • Breakfast available
  • Laundry

Explore the area

Map
185 Union Ave, Memphis, TN, 38103
  • Beale Street
    ‪5 min walk‬
  • FedEx Forum
    ‪8 min walk‬
  • Orpheum Theatre
    ‪8 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪14 min drive‬

Room options

View all photos for Corner King Room

Desk, iron/ironing board, free WiFi, bed sheets

Corner King Room

  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed (Peloton)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (Peloton)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King

40-inch LED TV with satellite channels, TV, pay movies

Standard King

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Doubles

Standard Two Doubles | Desk, iron/ironing board, free WiFi, bed sheets

Standard Two Doubles

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, Corner

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Peleton)

40-inch LED TV with satellite channels, TV, pay movies

Room, 1 King Bed (Peleton)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

40-inch LED TV with satellite channels, TV, pay movies

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Memphis Downtown

4-star hotel in Downtown Memphis
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and conference space are onsite.
DoubleTree by Hilton Memphis Downtown offers 280 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

DoubleTree by Hilton Memphis Downtown is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
DoubleTree by Hilton Memphis Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per night; includes in/out privileges)

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 8,000 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (44 inch wide door)
  • Front entrance ramp
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 15 per person
  • Valet parking fee: USD 32 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Memphis Downtown
DoubleTree Hilton Memphis Downtown
DoubleTree Memphis Downtown
Hilton DoubleTree Memphis Downtown
Hilton Memphis Downtown
Memphis Downtown DoubleTree
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree
DoubleTree Hilton Memphis Downtown Hotel
Doubletree By Hilton Memphis
DoubleTree by Hilton Memphis Downtown Hotel
DoubleTree by Hilton Memphis Downtown Memphis
DoubleTree by Hilton Memphis Downtown Hotel Memphis

DoubleTree by Hilton Memphis Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 407 out of 1003 reviews
Rating 8 - Good. 266 out of 1003 reviews
Rating 6 - Okay. 143 out of 1003 reviews
Rating 4 - Poor. 98 out of 1003 reviews
Rating 2 - Terrible. 89 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Felipe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Check in process was easy, staff, valet, cleaners were all friendly and courteous. Rooms a bit dated but great overall.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Noelle

Stayed 2 nights in Nov 2024

10/10 Excellent

Kenneth L

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to Beale street and many great restaurants. The outstanding element of this hotel is the people. The ladies at the front desk and the people at the valet stand were exceptionally friendly, jovial, and helpful. My kinda people.
Stayed 1 night in Dec 2024

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Excellent stay allowed us to check in early with no additional charges warm cookies great experience.
Stayed 1 night in Dec 2024

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property was convenient and the restaurant within the hotel has great food. I just wish the rooms were updated. They seem a little dated.
Stayed 2 nights in Nov 2024

10/10 Excellent

Loraine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Maria

Business traveler
My room wasn't cleaned once in my entire stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Eric

Stayed 2 nights in Oct 2024

10/10 Excellent

Tavoy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Larry

Liked: Cleanliness, property conditions & facilities
great
Stayed 1 night in Oct 2024

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Close to all downtown attractions
Stayed 3 nights in Sep 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, nothing special, but comfortable, clean and safe property.
Stayed 1 night in Oct 2024

2/10 Terrible

Hiroyuki

Stayed 2 nights in Oct 2024

2/10 Terrible

Joshua, Roanoke

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
One of the worse check in experiences I’ve ever had. Rude, disrespectful, uncaring staff member who went out of her way to provide a terrible experience. Thankful for the other staff member who was able to simply resolve the issue with professionalism. Valet took forever and staff were also rude and uncaring. Would stay elsewhere if possible though the bed was comfy!
Stayed 1 night in Oct 2024

6/10 Okay

Janet

Disliked: Property conditions & facilities
The ceiling tile needed to be replaced. Shower head broke, had to hold the shower head just to take a shower. It was not worth the almost $600 we spent for two days.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth, Havana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An easy walk to Beale Street and other attractions, clean and well-maintained. The staff was friendly and efficient, the onsite restaurant served good breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

8/10 Good

Mimi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is okay and close to all. It’s just a little pricey being there’s no ref in the room and hot water is very slow. Only one chair in the room for the price.
Stayed 2 nights in Oct 2024

2/10 Terrible

Suzanne

Liked: Staff & service
Disliked: Cleanliness
First rooms x 3 were tired, dirty and old, after complaining and getting moved, they were ok.
Stayed 1 night in Oct 2024

10/10 Excellent

Adrianna

Stayed 1 night in Sep 2024

2/10 Terrible

Ellie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do i begin.... for starters i paid for 2 double beds. When i called down to the front desk to ask them if we could switch to what i had a reservation for, they said they had no more rooms and quickly hung up. The rooms and lobby were unvacuumed and dirty. The smell of weed as soon as you walked in the loby by the valet station was over whelming. The rooms need to be updated. Everything was broken or all scratched up. Carpets are stained. The fire alarm went off at midnight and we had to stay in the lobby for over an hour with people complaining and yelling. Theres 0 free parking. Had to pay 32.00 a day for valet. We we got our car back, the radio was blaring, the temp was changed and there were 20 miles put on the car. But of course no one knew how that happened. Most unfriendly cuatomer service. Only thing and i mean only decent about this place is the location. Will not be back!!
Stayed 2 nights in Sep 2024

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had our 1st stay here with my sept 17th for 5 nights. Loved this hotel ,room was very spacious,clean and had everything we needed. The staff were super friendly &helpful ,lamp didnt work in the room and we reported it and someone fixed it immediately. The restaurant on site was lovely and the food excellent and again the waiters were very friendly. The doubletree is very convenient for the redbirds baseball stadium as its right across the road. Also close is peabody hotel & Beale street. Will definitely stay here again when we return to memphis.
Stayed 5 nights in Sep 2024

6/10 Okay

jeffrey

Stayed 2 nights in Aug 2024