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DoubleTree by Hilton Memphis Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Memphis Downtown

Reception
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Standard Two Doubles | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Bathroom shower
Room, 2 Double Beds, Corner | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet friendly
  • Laundry

Explore the area

View in a map
185 Union Ave, Memphis, TN, 38103
  • Place, AutoZone Park
    ‪2 min walk‬
  • Place, Beale Street
    ‪3 min walk‬
  • Place, FedExForum
    ‪5 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Corner King Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Corner King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

40-inch LED TV with satellite channels, TV, pay movies

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Corner

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Peloton)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed (Peloton)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Peleton)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed (Peleton)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King

40-inch LED TV with satellite channels, TV, pay movies

Standard King

8.6 out of 10
Excellent
(74 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Doubles

Standard Two Doubles | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Two Doubles

8.6 out of 10
Excellent
(67 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

DoubleTree by Hilton Memphis Downtown

4-star hotel in Downtown Memphis
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and conference space are onsite.
DoubleTree by Hilton Memphis Downtown offers 280 accommodations with coffee/tea makers and hair dryers. 40-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 8000 square feet (743 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

DoubleTree by Hilton Memphis Downtown is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
DoubleTree by Hilton Memphis Downtown has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per night; includes in/out privileges)

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 8,000 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (44 inch wide door)
  • Front entrance ramp
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from November 30 2025 to December 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 15 per person
  • Valet parking fee: USD 32 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Memphis Downtown
DoubleTree Hilton Memphis Downtown
DoubleTree Memphis Downtown
Hilton DoubleTree Memphis Downtown
Hilton Memphis Downtown
Memphis Downtown DoubleTree
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree
DoubleTree Hilton Memphis Downtown Hotel
Doubletree By Hilton Memphis
DoubleTree by Hilton Memphis Downtown Hotel
DoubleTree by Hilton Memphis Downtown Memphis
DoubleTree by Hilton Memphis Downtown Hotel Memphis

DoubleTree by Hilton Memphis Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 439 out of 1001 reviews
Rating 8 - Good. 245 out of 1001 reviews
Rating 6 - Okay. 141 out of 1001 reviews
Rating 4 - Poor. 87 out of 1001 reviews
Rating 2 - Terrible. 89 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Toneah, Douglasville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Shane

Stayed 1 night in Aug 2025

10/10 Excellent

Orean

Liked: Cleanliness, staff & service, amenities
The staff was great, the toilets are dated .
Stayed 2 nights in Sep 2025

8/10 Good

Michaela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent location for anything you may want to do in downtown Memphis. Check-in and check-out were a breeze and the staff was friendly and helpful. Valet was quick and easy. We only spent one night and noticed later in the evening, the lobby had a few people who seemed to be friends of the staff just hanging around. They weren't bothering anyone, but it was a bit odd. Other than that, it was a wonderful, quick stay
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Abhinandan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff great but rooms need to be bit cleaner.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

William Charles, coral gables

Liked: Cleanliness
Stayed 1 night in Aug 2025

4/10 Poor

Richelle

Stayed 2 nights in Aug 2025

10/10 Excellent

Gilda

Stayed 1 night in Aug 2025

10/10 Excellent

Raven

Stayed 2 nights in Aug 2025

6/10 Okay

Veronica

Stayed 3 nights in Aug 2025

6/10 Okay

Wendy

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Christopher

Stayed 4 nights in Aug 2025

8/10 Good

Dan

Stayed 2 nights in Aug 2025

6/10 Okay

Amber

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Over night stay

The hotel lobby was beautiful and the front desk lady and the valet workers were awesome and polite. The room was nice but a little disappointing, it was very clean the bed was soft! it just didn't have a fridge to keep our drinks and food cold. And they only had 1 bedside table.The bathroom was nice but when we took a shower the tub started to fill. It was good for our overnight stay. It's close to beale street so it's easy to walk for food and clubs, and the stadium. But overall if I was coming in town for a fun weekend I would stay there again. Now I know what to expect.
Stayed 1 night in Aug 2025

4/10 Poor

Darian

Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Demetrica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The dough
Stayed 3 nights in Aug 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Wry nice stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a beautiful corner room that had Beale street view. Excellent customer service at the front desk. Clean room. Only challenge was the continuous fan in the bathroom. There was no way to turn it off but it didn’t bother us too much. We did not spend much time in the room since we were outside most of the time
Stayed 2 nights in Aug 2025

8/10 Good

Angie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, waiter in the restaurant was awesome.
Stayed 2 nights in Aug 2025

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything but our room was warm inside the building, as in hot. Not much AC in common areas.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The people are excellent. The Hotel could use some upgrades (I.e. Carpet, especially carpet.
Stayed 2 nights in Aug 2025