Extended Stay America Suites Memphis Germantown West

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Memphis Germantown West

Deluxe Studio, Multiple Beds, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Exterior
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Living area | 32-inch flat-screen TV with cable channels, TV

Reviews

7.2 out of 10

Good

Popular amenities

  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
6325 N Quail Hollow Rd, Memphis, TN, 38120
  • Shelby Farms Park
    4 min drive
  • Regional One Health East Campus
    5 min drive
  • Baptist Memorial Hospital-Memphis
    6 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    16 min drive

Room options

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Studio, Multiple Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Extended Stay America Suites Memphis Germantown West

Memphis hotel with in-room kitchens
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free newspapers, a front-desk safe, and a vending machine are onsite. Housekeeping is available on request.
Extended Stay America Suites Memphis Germantown West offers 104 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on request.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Extended Stay America Suites Memphis Germantown West is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Memphis Quail Hollow
Extended Stay America Quail Hollow
Extended Stay America Quail Hollow Hotel
Extended Stay America Quail Hollow Hotel Memphis
Extended Stay America Memphis Germantown West Hotel
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Memphis Extended Stay America - Memphis - Germantown West Hotel
Extended Stay America Memphis Quail Hollow
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Extended Stay America Germantown West Hotel
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Extended Stay America Suites Memphis Germantown West Memphis

Extended Stay America Suites Memphis Germantown West Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 286 out of 792 reviews" "
Rating 8 - Good. 163 out of 792 reviews" "
Rating 6 - Okay. 142 out of 792 reviews" "
Rating 4 - Poor. 92 out of 792 reviews" "
Rating 2 - Terrible. 109 out of 792 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for the price. Clean room, safe area, quiet
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The building is pretty run down. It was a nonsmoking room that smelled of stale old cigarettes. I took my shoes off and my socks were dirty within 10 minutes. The staff was so nice but I won’t stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Valiere

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Slow service
Stayed 1 night in Aug 2024

10/10 Excellent

Kairee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite extended stay,very nice and professional staff,room is always good and clean
Stayed 1 night in Jul 2024

10/10 Excellent

SHARON

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

James

Stayed 2 nights in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant surprise!
My room was clean and comfortable, I was able to get a good nights sleep!
Stayed 1 night in Jul 2024

8/10 Good

MICHELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Everything was good.
Stayed 4 nights in Jul 2024

8/10 Good

Sara

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property was fine. Front desk did not come off as friendly. We arrived pretty late and she walks out as we are standing at the desk to check in- did not greet us. Just says “yes?”. It came off as unwelcoming. Room was fine for the 1 night before going to airport.
Stayed 1 night in Jul 2024

4/10 Poor

Sydney

Business traveler, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty.
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lobby and the room/bathroom were clean. I felt like the neighborhood was safe. The check-in process was smooth and the employee Deborah was friendly and efficient.
Stayed 1 night in Jun 2024

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and out the way
Stayed 1 night in Jun 2024

4/10 Poor

Aya

Business traveler
Disliked: Cleanliness, property conditions & facilities
The room was filthy. Wherever I touched, it was sticky
Stayed 1 night in Jun 2024

10/10 Excellent

Stephon

Stayed 1 night in Feb 2024

10/10 Excellent

Stephon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good people
Great service
Stayed 1 night in May 2024

10/10 Excellent

Stephon

Stayed 2 nights in May 2024

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

missy

Traveled with family
Liked: Staff & service
Do not recommend
The room had a smell that was horrible. It was like they cleaned with 3 day old dirty mop water that had bleach poured in with it. The perosn 2 rooms down played music so loud all night! We complained and the front desk clerk said 3 others had complained so she called the room and the music stopped fir 15 minutes then started back. When we left this morning, after getting no sleep, we came out to the parklot where windows had been shattered out of several cars and their belongings wete all over the lot. I definitely will not be staying here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Sandi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looked really small outside, however when you walk in it has plenty of space, had everything it advertised and more. My family loved it.
Stayed 3 nights in Apr 2024

10/10 Excellent

Stephon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Excellent stay
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Floors sticky, tub/shower dirty, lamp didn’t work, no in-room coffee. Front desk employee was very nice, very welcoming.
Stayed 1 night in Apr 2024

2/10 Terrible

David

Disliked: Staff & service, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Yvette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked on expedia found at a great price reviews were great after searching hotels with awful reviews... was nice for a small get away clean kitchenette suite
Stayed 1 night in Apr 2024