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Extended Stay America Suites Memphis Germantown

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Memphis Germantown

Studio, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Exterior
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Lobby
Laundry room

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
6500 Poplar Ave, Memphis, TN, 38119
  • Shelby Farms Park
    4 min drive
  • Methodist Le Bonheur Germantown Hospital
    4 min drive
  • Regional One Health East Campus
    5 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    16 min drive

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Extended Stay America Suites Memphis Germantown West

Breakfast included
Pet friendly
Parking included
Free WiFi
3.6 out of 5, Good, (792)
The price is $79
per night
$95 total
includes taxes & fees
Dec 7 - Dec 8
Extended Stay America Suites Memphis Germantown West

About this property

Extended Stay America Suites Memphis Germantown

Memphis hotel with in-room kitchens
Coffee/tea in a common area, laundry facilities, and a TV in a common area are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Suites Memphis Germantown offers 134 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Memphis hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities.

Extended Stay America Suites Memphis Germantown is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Memphis Poplar Avenue
Extended Stay America Poplar
Extended Stay America Poplar Hotel
Extended Stay America Poplar Hotel Memphis Avenue
Extended Stay America Memphis Germantown Hotel
Extended Stay America Germantown Hotel
Extended Stay America Memphis Germantown
Extended Stay America Germantown
Homestead Studio Suites Memphis/Poplar Hotel Memphis
Extended Stay America Memphis
Extended Stay America Memphis Germantown
Extended Stay America Suites Memphis Germantown Hotel
Extended Stay America Suites Memphis Germantown Memphis
Extended Stay America Suites Memphis Germantown Hotel Memphis

Extended Stay America Suites Memphis Germantown Reviews

Reviews

6.6
Rating 10 - Excellent. 245 out of 899 reviews" "
Rating 8 - Good. 197 out of 899 reviews" "
Rating 6 - Okay. 158 out of 899 reviews" "
Rating 4 - Poor. 123 out of 899 reviews" "
Rating 2 - Terrible. 176 out of 899 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Teofilo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no lo recomendaria , muy caro por el precio el desayuno pesimo , el area donde esta ubicada esta bien pero me decepciono.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kairee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place and have a wonderful staff
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Stayed 4 nights in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Martwain

Liked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Steven

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was excellent. Property appears to have been ignored; not updated; little things like TV remote doesn’t match TV, internet speed is substandard, telephone cable was broken. All things that indicate poor quality control/oversight. The rooms are clean but need to be updated.
Stayed 4 nights in Jul 2024

10/10 Excellent

Martwain

Stayed 1 night in Aug 2024

6/10 Okay

Duawn

Stayed 1 night in Jul 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
I would like a refund, the shower did not work. The floor was sticky. The carpet was nasty. The towels were dirty. The room smelled. It was flat out nasty!!!
Stayed 1 night in Jul 2024

6/10 Okay

Olga

Disliked: Property conditions & facilities
Wish it was a bit more clean and furniture needs updating
Stayed 1 night in Jul 2024

10/10 Excellent

Ricky

Stayed 1 night in Jun 2024

4/10 Poor

Heidi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our 2 rooms were visibly dirty, and there was a bad odor. We had to go buy Clorox wipes, Lysol spray, and plug-in air fresheners. The place was very run down.
Stayed 2 nights in Jun 2024

2/10 Terrible

Latisa

Traveled with family
Disliked: Property conditions & facilities
Long story short, would NOT recommend hotel. The entire hotel is dirty, it smells like they cleaned with dirty mop water or something. Walls dirty, room FILTHY, nothing was cleaned and not even sure the linens were clean. Bathroom nasty, kitchen area in room was filthy with food splattered on the side of refrigerator. Old sugar packets and a taco seasoning packet was found in cabinets which clearly proved room wasn’t cleaned. There were baby and adult roaches on the room and in the lining of the freezer door! Avoid this hotel at all costs!
Stayed 3 nights in Jun 2024

10/10 Excellent

Chandler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always feel relaxed and comfortable when stay here.
Stayed 2 nights in May 2024

2/10 Terrible

Boris

Unfortunately the room was in run down condition. The floors were sticky and dirty and the cabinets run down. The staff were pleasant. The night before we arrive all the trucks had been broken into, so don’t leave anything valuable in your car.
Stayed 1 night in Apr 2024

2/10 Terrible

Andy

Disliked: Cleanliness, amenities, property conditions & facilities
This property was very rundown. The refrigerator was dented and rusted. Walls and doors throughout the property were chipped, scuffed and dirty giving the impression that everything was dirty. Things may have been clean but everything was so old and worn it was hard to tell for sure. The card reader to access side door did not work so anyone not lucky enough to get one of the few parking spots in front had a long walk to get into the hotel.
Stayed 1 night in Apr 2024

2/10 Terrible

Justin

Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the coffee and hot chocolate in the morning :)
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shoutout to Mr. Randy, Ms. Theresa, Ms. Alexis, and Ms. Cynthia! They are and always have been so sweet and accommodating!
Stayed 1 night in Apr 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Shadre

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and professional. I felt safe on the property.
Stayed 2 nights in Apr 2024

8/10 Good

Danny

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Helpful staff. Counter woman delivered linens to our room
Stayed 1 night in Mar 2024