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Fairfield Inn & Suites By Marriott Memphis Germantown

2.5 star property

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Photo gallery for Fairfield Inn & Suites By Marriott Memphis Germantown

View from property
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
View from property
Lobby lounge
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
9320 Poplar Pike, Germantown, TN, 38138
  • Mike Rose Soccer Complex
    ‪5 min drive‬
  • Carriage Crossing
    ‪6 min drive‬
  • TPC Southwind
    ‪7 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds

Room, Multiple Beds | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

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About this property

Fairfield Inn & Suites By Marriott Memphis Germantown

Germantown hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Change of towels is available on request.
Fairfield Inn & Suites By Marriott Memphis Germantown offers 80 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Fairfield Inn & Suites By Marriott Memphis Germantown provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. This Germantown hotel also offers barbecue grills, a vending machine, and tour/ticket assistance. Onsite self parking is complimentary.

Fairfield Inn & Suites By Marriott Memphis Germantown is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Germantown
Fairfield Inn Marriott Germantown Hotel
Fairfield Inn & Suites By Marriott Memphis Germantown Hotel
Fairfield Inn & Suites By Marriott Memphis Germantown Germantown

Fairfield Inn & Suites By Marriott Memphis Germantown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 448 out of 986 reviews
Rating 8 - Good. 266 out of 986 reviews
Rating 6 - Okay. 122 out of 986 reviews
Rating 4 - Poor. 89 out of 986 reviews
Rating 2 - Terrible. 61 out of 986 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mohammad, Glen Ellyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is unfriendly and rooms are dirty
Stayed 1 night in Dec 2024

10/10 Excellent

bryan

Stayed 1 night in Dec 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have Celiac Disease, and breakfast actually included Udi’s muffins. I travel a fair amount for both work and leisure, and this is the first time I have seen a hotel provide gluten free baked goods. Being included, not having to be content eating later, means more than words can say.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Spent 4 nights here and it was a very comfortable stay. Every front desk agent I encountered was extremely nice!! Breakfast was good and hot. The hotel was also by a lot of stores in walking distance. Will stay again
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great! One small thing was the tv kept kicking us out of Netflix but other than that it was great!
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean
Stayed 1 night in Dec 2024

10/10 Excellent

Alexia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Stayed 2 nights in Dec 2024

8/10 Good

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, clean and convenient. We would definitely stay here again.
Stayed 1 night in Nov 2024

6/10 Okay

Mark

Traveled with partner
Liked: Staff & service
This property is convenient to dining and shopping. Most of the parking is well lighted. Good breakfast bar. We have used this Fairfield Inn for a few years but the cleanliness and upkeep has steadily declined.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
It was a very good stay besides that the jacuzzi wasn't working
Stayed 3 nights in Nov 2024

4/10 Poor

Pinal

Disliked: Staff & service, property conditions & facilities
NA
Stayed 3 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, the property is in a very nice location and it is clean
Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at check in were amazing. Jam was very helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Bryant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reggie was very friendly and accommodating when we checked in!
Stayed 1 night in Nov 2024

8/10 Good

christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Business traveler
Liked: Amenities
What I liked a accessibility, parking, cleanliness of the hotel and really good customer service. The coffee was delicious, but Sunday morning there was no more French vanilla creamer available. It was completely out of stock. What I did not like, the bathtub. Not sure if it’s wear and tear but the condition of the tub was not good. The lighting around the mirror. It appears that the light on one side does not work. I don’t know if that is intentional but it’s not good. I did inform the front. desk and was moved to another room only to find the same issue with both the bath tub and the lighting around the mirror. My overall stay was very relaxing.
Stayed 4 nights in Oct 2024

6/10 Okay

Brian

Liked: Staff & service
Disliked: Cleanliness
The room was dirty when we checked in. Beds were made and that’s about it.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great personnel...very friendly. Shower drain clogged Day 2.
Stayed 2 nights in Oct 2024

2/10 Terrible

Caitlin

Stayed 1 night in Oct 2024

6/10 Okay

Neil

There is only one HandicapParking Space near to the entrance. Two others are located a ways away. The evening I was there the car in the Handicap space was not displaying any handicap certification. In today’s world the hotel should reconsider its pet policy. Room was fine. Tub with seat configuration was odd. If one needed the seat and the grab bars they would have had a difficult time getting into the tub.
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reggie took good care of us at check in
Stayed 1 night in Oct 2024

2/10 Terrible

gary

Business traveler
Disliked: Staff & service
Misrepresented accommodations
The staff was rude and very unaccommodating
Stayed 1 night in Oct 2024