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Fairfield Inn & Suites By Marriott Memphis Germantown

2.5 star property

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Photo gallery for Fairfield Inn & Suites By Marriott Memphis Germantown

Welcome to the Fairfield Inn & Suites, featuring a modern entrance with a large sign and covered walkway.
Two double beds with white linens and a wooden headboard, a desk, flat-screen TV, and comfortable armchair.
Relax by the pool surrounded by comfortable lounge chairs and a fun slide for kids.
Relax in a serene outdoor space with metal chairs and a round table, surrounded by trees and a clear view.
Enjoy meals in a spacious dining area with a central island, wooden seating, and pendant lighting.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
9320 Poplar Pike, Germantown, TN, 38138
  • TPC Southwind
    ‪5 min drive‬
  • Carriage Crossing
    ‪6 min drive‬
  • Mike Rose Soccer Complex
    ‪6 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪28 min drive‬

Room options

View all photos for Basic Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Room, 1 King Bed, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, iron/ironing board, free WiFi

Room, 2 Queen Beds

8.8 out of 10
Excellent
(48 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Room, Multiple Beds, Non Smoking (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed

8.6 out of 10
Excellent
(46 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free WiFi

Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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Relax on the patio with wicker sofas and chairs, a fire pit, and lush potted plants.

Residence Inn By Marriott Memphis Germantown

  • Pool
  • Hot Tub
  • Breakfast included
  • All inclusive
3.9 out of 5, Good, (241)
$140 nightly
The price is $140 total
includes taxes & fees
Residence Inn By Marriott Memphis Germantown

About this property

Fairfield Inn & Suites By Marriott Memphis Germantown

Germantown hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Change of towels is available on request.
Fairfield Inn & Suites By Marriott Memphis Germantown offers 80 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Fairfield Inn & Suites By Marriott Memphis Germantown provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is served on weekdays. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. This Germantown hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. Onsite self parking is complimentary.

Fairfield Inn & Suites By Marriott Memphis Germantown is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 9:00 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Germantown
Fairfield Inn Marriott Germantown Hotel
Fairfield Inn Suites By Marriott Memphis Germantown
Fairfield Inn & Suites By Marriott Memphis Germantown Hotel
Fairfield Inn & Suites By Marriott Memphis Germantown Germantown

Fairfield Inn & Suites By Marriott Memphis Germantown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 471 out of 1012 reviews
Rating 8 - Good. 268 out of 1012 reviews
Rating 6 - Okay. 126 out of 1012 reviews
Rating 4 - Poor. 86 out of 1012 reviews
Rating 2 - Terrible. 61 out of 1012 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly check in clerk explained where amenities were located. Processed a long line cheerfully and made it easy to wait. (Several teams of kids in town for big soccer and track meets arrived at the same time.) The rooms were ready, clean and comfortable. Breakfast was plentiful and had a sufficient variety of choices. The staff was attentive to the breakfast area. Nice visit.
Stayed 1 night in Apr 2025

8/10 Good

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was fabulous. Friendly and helpful. Breakfast was delicious and inviting with so many options including fresh fruits. 10 out of 10 will stay here again. Getting to listen to trains was a plus.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexandria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and quiet. Also the pool was clean and the hot tub was very warm . Room was very cozy and gave a home like vibe ….
Stayed 1 night in Apr 2025

10/10 Excellent

jahan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, clean hotel
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort

They're trying but....

When we checked in, the clerk told us that a new owner was making repairs as fast as possible. Good - but the hallway smelled like chemicals. The doors in this property are dangerous. Sometimes the handles need to go up, sometimes down; a child in the room across the hall got locked in for a while. The card reader on the outside of the building did not work so they told us a workaround. It did work - but anyone watching could use it to get in! No security in other words. The bathtub had been refinished and was peeling horribly. The staff was polite and professional - most were even friendly. I felt sorry for them as they had to carefully cover for the inadequacies of the property. As repairs are made, this may be a great property. But for now, ok is the best we can give it. We will say that we appreciated 2 improvements from our previous year's stay: a microwave (not available in every room yet, ask the clerk) and a chair at the desk.
Stayed 6 nights in Mar 2025

10/10 Excellent

Andrew, Plymouth

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 1 night in Mar 2025

6/10 Okay

Eric

Stayed 1 night in Mar 2025

10/10 Excellent

Tonya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy clean friendly stay

Great hotel, very welcoming, clean and comfortable. Hot tub wasn’t working entirely and pool ran out of towels but a huge group had just gone through so not entirely their fault. Breakfast was good and nice variety but very short window to eat. The alarm clock in our room went off at 6am and it was hard to shut off. It was also set to go off just before check out which made us feel rushed. Overall nice hotel, friendly staff, would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay!

Perfect stay for my parents and me to be in town for my son's college baseball games. Great service, clean and comfortable rooms, several nearby restaurants and shopping, short drive to Memphis and surrounding communities.
Stayed 2 nights in Feb 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough good things about this place. Having never been to the area, I wasn't sure what to expect. The staff are some of the friendliest people and the facilities were immaculate. Nice area. I am VERY picky with everything and complain about EVERYTHING....but not one complaint about this place.
Stayed 3 nights in Mar 2025

10/10 Excellent

Scottie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just all in all very convenient with everything to do around there and very friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Raul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brittany at front desk was excellent to work with. Good safe location and shopping within walking distance. Great value for such a clean and updated property.
Stayed 2 nights in Mar 2025

8/10 Good

Asheia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was fine. The only thing I did not like was my room was serviced while I was out.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Great staffs
Stayed 1 night in Mar 2025

10/10 Excellent

Janet

Stayed 3 nights in Feb 2025

10/10 Excellent

Sherri, El Cajon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk girl(Jam) was an excellent source of information for us. She gave us a lot of ideas on where to visit and shop in the area.
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived late to our hotel because we were driving in from out of town. We were upgraded and that was amazing! The room was clean and we slept soundly. Breakfast was good in the morning as well!
Stayed 1 night in Feb 2025

8/10 Good

Sherry

Business traveler
Liked: Staff & service, room comfort

Housekeeping may need a retraining

Wonderful front desk service. Housekeeping never came in my room for the 3 nights I was there. When I first got there I had to call down to the front desk to get towels. Only bath towels had been provided initially. I also had to notify the front desk to relay to Housekeeping to empty my waste baskets. Of the 2 in the room, only 1 was emptied.
Stayed 3 nights in Feb 2025

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Candace

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Subpar Hotel for the price $$$

Our room was decent it had a stench smell to it , the bed was not as comfortable compare to other hotels at the price range. Breakfast was decent to say the less. I would not go back , for a Marriott hotel it was the worst one I had stayed at not to thier standards especially for the price
Stayed 1 night in Feb 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's off beaten path, quiet and safe. The young woman that checked me in was friendly and personable, very delightful.
Stayed 1 night in Feb 2025

10/10 Excellent

Nila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Fairfield Inn in Germantown. It is always our first choice when we visit Germantown.
Stayed 3 nights in Feb 2025