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Fairfield Inn & Suites By Marriott Memphis Germantown

2.5 star property

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Photo gallery for Fairfield Inn & Suites By Marriott Memphis Germantown

View from property
1 bedroom, in-room safe, iron/ironing board, free WiFi
View from property
Free daily buffet breakfast
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
$111
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
9320 Poplar Pike, Germantown, TN, 38138
  • TPC Southwind
    ‪5 min drive‬
  • Carriage Crossing
    ‪6 min drive‬
  • Mike Rose Soccer Complex
    ‪6 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪28 min drive‬

Room options

View all photos for Basic Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Room, 1 King Bed, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, iron/ironing board, free WiFi

Room, 2 Queen Beds

8.8 out of 10
Excellent
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Room, Multiple Beds, Non Smoking (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed

8.6 out of 10
Excellent
(47 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free WiFi

Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Fairfield Inn & Suites By Marriott Memphis Germantown

Germantown hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Change of towels is available on request.
Fairfield Inn & Suites By Marriott Memphis Germantown offers 80 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Fairfield Inn & Suites By Marriott Memphis Germantown provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is served on weekdays. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. This Germantown hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. Onsite self parking is complimentary.

Fairfield Inn & Suites By Marriott Memphis Germantown is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 9:00 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Germantown
Fairfield Inn Marriott Germantown Hotel
Fairfield Inn Suites By Marriott Memphis Germantown
Fairfield Inn & Suites By Marriott Memphis Germantown Hotel
Fairfield Inn & Suites By Marriott Memphis Germantown Germantown

Fairfield Inn & Suites By Marriott Memphis Germantown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 476 out of 1004 reviews
Rating 8 - Good. 260 out of 1004 reviews
Rating 6 - Okay. 121 out of 1004 reviews
Rating 4 - Poor. 84 out of 1004 reviews
Rating 2 - Terrible. 63 out of 1004 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mustafa, CAMILLUS

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. Clean and convenient location.
Stayed 3 nights in May 2025

8/10 Good

Rana

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, friendly staff but breakfast missing fruits
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone at Fairfield was super from the minute I stepped in the door until I checked out. Ms Jam went out of her way to ensure my room was right across the hall from my daughter and grandson.
Stayed 2 nights in May 2025

10/10 Excellent

Judith, Baton Rouge

Stayed 1 night in May 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient. Property very nice and clean . Staff was awesome. Highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Holly

Liked: Cleanliness, property conditions & facilities
The most friendly and helpful staff!
Stayed 1 night in May 2025

4/10 Poor

Chanette

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn’t what I expected, the day staff lady was super nice! She was so helpful with my check in and giving me some ideas on places to visit and eat while In Memphis and Germantown. She’s amazing and I can tell she tries to make everyone feel welcome. Now for the bad, my shower curtain was short and water was everywhere when I showered, I immediately asked for a new one and was told a work order had to be submitted. Day 2 no shower curtain, day 3 no shower curtain, day 2-4 no towels or room cleaning, I asked 3 times and finally on day 5 my room was serviced. My room smelled of moisture since I was above the pool maybe, but chlorine after a while can be much. Some staffers could use a little pointers on customer service, not everyone is from Tennessee or the south. I travel often enough to know what good customer service is. This hotel was all that was available due to Memphis in May festivals. Overall this is a beautiful hotel but could definitely use some help in the customer service department as well as the rooms. Had a blast and thanks for having me!! Lastly, the breakfast is amazing.
Stayed 7 nights in May 2025

8/10 Good

Emmett

Traveled with family and small children
They got pool and hot tub working
Stayed 3 nights in May 2025

6/10 Okay

MITCHELL

Traveled with partner
Disliked: Property conditions & facilities
The staff was great and super polite but a lot of the electronic door locks didn't work properly the breakfast had equipment that didn't work and while we were there there was some sort of trip going on because the pool had over 20 children in it.
Stayed 1 night in Apr 2025

10/10 Excellent

Polly

Stayed 4 nights in Mar 2025

6/10 Okay

Thabet

Stayed 1 night in May 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

September

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Nancy, Germantown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overnight stay was good. What I didn't like was no privacy shower curtain in the bathroom.
Stayed 1 night in May 2025

8/10 Good

Janice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area near Graceland.
Stayed 1 night in May 2025

10/10 Excellent

Cheryl, Paris

Traveled with family
Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Uinise, slc

Stayed 1 night in May 2025

8/10 Good

Neil

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When we arrived at 5 pm, there were signs on the door and at the front desk saying there would be no water from noon-5 to fix a plumbing problem. The water was on again around 7pm. It was a tiny bit of an inconvenience but, we were going out to eat and were able to hang out at the pool and hot tub so it really wasn’t a problem. Other than that is a very nice hotel. Friendly staff and nice rooms
Stayed 1 night in May 2025

6/10 Okay

Shawn

Traveled with family
Liked: Cleanliness, staff & service
I booked this hotel because it was the only one in the area in/around Collierville to have both indoor pool and hot tub. I check in to find they are out of commission.
Stayed 2 nights in May 2025

8/10 Good

Kim

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Would stay here again. The staff were amazing- maybe the friendliness I’ve ever run across. Everything was great except we could hear the people in the room above us very easily- and while I don’t think they meant to be loud, I’m not sure if the issue was them or just the hotel The area felt safe and was easy to get in and out of places.
Stayed 4 nights in May 2025

8/10 Good

Chris

Liked: Staff & service
It was fine. Very nice staff.
Stayed 2 nights in May 2025

10/10 Excellent

Kim

Stayed 1 night in Apr 2025

10/10 Excellent

Jessica, Fairview

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, well mantained, excellent staff
Stayed 2 nights in Apr 2025

10/10 Excellent

jill

Liked: Cleanliness, staff & service, property conditions & facilities
Great check in
Stayed 1 night in Apr 2025