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Fairfield Inn & Suites By Marriott Memphis Germantown

2.5 star property

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Photo gallery for Fairfield Inn & Suites By Marriott Memphis Germantown

View from property
Lobby
Exterior
Indoor pool
In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
9320 Poplar Pike, Germantown, TN, 38138
  • TPC Southwind
    ‪5 min drive‬
  • Carriage Crossing
    ‪6 min drive‬
  • Mike Rose Soccer Complex
    ‪6 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Fairfield Inn & Suites By Marriott Memphis Germantown

Germantown hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free weekday breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Change of towels is available on request.
Fairfield Inn & Suites By Marriott Memphis Germantown offers 80 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Fairfield Inn & Suites By Marriott Memphis Germantown provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is served on weekdays. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. This Germantown hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. Onsite self parking is complimentary.

Fairfield Inn & Suites By Marriott Memphis Germantown is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 9:00 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Germantown
Fairfield Inn Marriott Germantown Hotel
Fairfield Inn Suites By Marriott Memphis Germantown
Fairfield Inn & Suites By Marriott Memphis Germantown Hotel
Fairfield Inn & Suites By Marriott Memphis Germantown Germantown

Fairfield Inn & Suites By Marriott Memphis Germantown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 459 out of 1005 reviews
Rating 8 - Good. 268 out of 1005 reviews
Rating 6 - Okay. 126 out of 1005 reviews
Rating 4 - Poor. 91 out of 1005 reviews
Rating 2 - Terrible. 61 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sherri, El Cajon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk girl(Jam) was an excellent source of information for us. She gave us a lot of ideas on where to visit and shop in the area.
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived late to our hotel because we were driving in from out of town. We were upgraded and that was amazing! The room was clean and we slept soundly. Breakfast was good in the morning as well!
Stayed 1 night in Feb 2025

8/10 Good

Sherry

Business traveler
Liked: Staff & service, room comfort

Housekeeping may need a retraining

Wonderful front desk service. Housekeeping never came in my room for the 3 nights I was there. When I first got there I had to call down to the front desk to get towels. Only bath towels had been provided initially. I also had to notify the front desk to relay to Housekeeping to empty my waste baskets. Of the 2 in the room, only 1 was emptied.
Stayed 3 nights in Feb 2025

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Candace

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Subpar Hotel for the price $$$

Our room was decent it had a stench smell to it , the bed was not as comfortable compare to other hotels at the price range. Breakfast was decent to say the less. I would not go back , for a Marriott hotel it was the worst one I had stayed at not to thier standards especially for the price
Stayed 1 night in Feb 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's off beaten path, quiet and safe. The young woman that checked me in was friendly and personable, very delightful.
Stayed 1 night in Feb 2025

10/10 Excellent

Nila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Fairfield Inn in Germantown. It is always our first choice when we visit Germantown.
Stayed 3 nights in Feb 2025

6/10 Okay

Shahzad

Liked: Staff & service
Disliked: Property conditions & facilities
Good location, close to shopping and restaurants. Hotel does need some updating. Pool area especially
Stayed 3 nights in Jan 2025

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very warm, friendly and welcoming! Especially Jamai
Stayed 1 night in Feb 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would gladly stay again.

Wonderful place to stay. Friendly, clean, and comfortable place to stay.
Stayed 4 nights in Feb 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff. Nice hotel for the money
Stayed 1 night in Feb 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was good. Went for a work trip and was easy to get to and staff was around even i landed at 1am
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel. All electronic.
Stayed 4 nights in Jan 2025

8/10 Good

John

Stayed 1 night in Nov 2024

6/10 Okay

Shanea

Traveled with family
Liked: Amenities
Bathroom was not clean at check in. Had to call housekeeping. On the 3rd day there was a cockroach in the bathroom. We moved to the 3rd floor where rooms were newer.
Stayed 5 nights in Jan 2025

8/10 Good

Jennifer

Stayed 1 night in Jan 2025

10/10 Excellent

Jeniece

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, indoor pool, room and breakfast!
Stayed 1 night in Jan 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Friendliest hotel I have ever stayed in. Staff were helpful, friendly and made us feel right home. Room was clean and the beds were comfortable.
Stayed 2 nights in Jan 2025

4/10 Poor

Nicole

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean, quiet, near downtown and the breakfast is so delicious.
Stayed 1 night in Jan 2025

8/10 Good

Katie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed that the pool was out of service, but the front desk staff was amazing and so nice! The rooms were super spacious.
Stayed 1 night in Jan 2025

8/10 Good

GENE

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reggie was great checking us in!
Stayed 1 night in Jan 2025