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Four Points by Sheraton Memphis East

3.0 star property

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Photo gallery for Four Points by Sheraton Memphis East

Outdoor pool
Point of interest
Lobby
Daily buffet breakfast (USD 12.95 per person)
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Gym
$107
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
5877 Poplar Ave, Memphis, TN, 38119
  • Place, Memphis Botanic Garden
    ‪7 min drive‬
  • Place, University of Memphis
    ‪9 min drive‬
  • Place, Graceland
    ‪18 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.4 out of 10
Very good
(38 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

9.0 out of 10
Wonderful
(26 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Four Points by Sheraton Memphis East

3-star Memphis hotel close to Lichterman Nature Center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Four Points by Sheraton Memphis East offers 124 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Four Points by Sheraton Memphis East features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. This 3-star property offers access to a 24-hour business center and 5 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1216 square feet (113 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site. A total renovation of this property was completed in June 2019.

Four Points by Sheraton Memphis East is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
The Cafe - This café serves breakfast only. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 12.95 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,216 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1972
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - June 2019
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during January, February, March, April, November, and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Memphis East
Four Points Sheraton Hotel Memphis East
Four Points Sheraton Memphis East
Sheraton Memphis East
Four Points Sheraton Memphis East Hotel
Four Points By Sheraton Memphis East Hotel Memphis
4 Points By Sheraton Memphis East
Four Points by Sheraton Memphis East Hotel
Four Points by Sheraton Memphis East Memphis
Four Points by Sheraton Memphis East Hotel Memphis

Four Points by Sheraton Memphis East Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 440 out of 1000 reviews
Rating 8 - Good. 335 out of 1000 reviews
Rating 6 - Okay. 122 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Leeta

Stayed 2 nights in Jul 2025

6/10 Okay

Tatiana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was ok, bedding was very thin no comforter but employees are very nice and polite
Stayed 4 nights in Jul 2025

10/10 Excellent

Kimberly

Stayed 1 night in Jul 2025

4/10 Poor

Brandi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It needs to be updated. It’s just old
Stayed 3 nights in Jul 2025

10/10 Excellent

Derrick

Stayed 1 night in Jul 2025

10/10 Excellent

Idelia, Hampton

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The friendly staff and clean hotel room. It was very nice stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely professional, polite, and helpful. Janice checked me in and provided excellent service. I was also impressed with Orlando who did a wonderful job accommodating my dining request.
Stayed 4 nights in Jun 2025

10/10 Excellent

Quentin

Stayed 3 nights in Jun 2025

8/10 Good

Aretha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I enjoyed my stay at this property and I would recommend it to others. I called to inform the property of my late flight, and the desk staff accommodated me. This property charges an incidental fee, and the fee must be paid by credit or debit card only. NO Cash, Chime, Cash app, Apple Pay, etc accepted at this property. Please call ahead to confirm that they will accept your payment method in order to avoid check-in delays or having your booking cancelled.
Stayed 4 nights in Jun 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel comfy pillows and bed will most definitely stay here again when in Memphis again
Stayed 2 nights in Jun 2025

8/10 Good

RICARDO martinez, memphis

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great place just a/c unit is loud at night
Stayed 3 nights in Jun 2025

8/10 Good

Tonja

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Stayed 2 nights in Jun 2025

10/10 Excellent

Violet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying at this hotel!
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Stayed 1 night in Mar 2025

10/10 Excellent

Marilyn D, Houston

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 2 nights in Jun 2025

6/10 Okay

Claudia

Traveled with family and small children, Traveled with family
Disliked: Cleanliness
It was not convenient way to get in parking lot. Also there were few disable parking lot.
Stayed 1 night in Jun 2025

8/10 Good

April

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Liked the complimentary water in rooms. No microwave in rooms.
Stayed 4 nights in Jun 2025

8/10 Good

sarah

Traveled with family
Liked: Cleanliness, amenities
The gentlemen at this front desk was cordial. Check-in took a little longer do to go to computer issues. Our room was nice and comfy. The location of the hotel was convenient to shopping and eating establishment. I would stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Stayed 2 nights in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had to pay for breakfast
Stayed 2 nights in Jun 2025

10/10 Excellent

Antonio

Stayed 1 night in May 2025

6/10 Okay

Brian

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room was tiny! There were lights outside that made their way through the shades. Staff was great and bed was comfortable, but the extra blanket I got was very yellowed (supposed to be white).
Stayed 2 nights in May 2025

2/10 Terrible

Terrel

Stayed 2 nights in May 2025