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Four Points by Sheraton Memphis Southwind

3.0 star property

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Photo gallery for Four Points by Sheraton Memphis Southwind

Exterior
Terrace/patio
Bar (on property)
Lobby
Suite, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
$93
includes taxes & fees
Jan 8 - Jan 9

Explore the area

View in a map
4090 Stansell Court, Memphis, TN, 38125
  • Place, Lowrance Road Park
    ‪8 min walk‬
  • Place, Shoppes At Hacks Cross
    ‪17 min walk‬
  • Place, Mike Rose Soccer Complex
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(127 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, iron/ironing board, free WiFi

Suite, Multiple Beds

8.8 out of 10
Excellent
(75 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Four Points by Sheraton Memphis Southwind

3-star hotel in Southwind
A fitness center, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Four Points by Sheraton Memphis Southwind offers 93 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and meeting rooms. A bar/lounge is on site where guests can unwind with a drink. A complimentary area shuttle within 5 miles is available for guests. This business-friendly hotel also offers a fitness center, a terrace, and laundry facilities. Onsite self parking is complimentary.

Four Points by Sheraton Memphis Southwind is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Pinwheels Bar & Grill - Onsite restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 4 to 10 per person
  • A bar/lounge

Restaurants on site

  • Pinwheels Bar & Grill

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4 to 10 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Memphis
Four Points Memphis Southwind
Four Points Sheraton Memphis Southwind
Four Points Sheraton Southwind
Four Points Sheraton Southwind Hotel
Four Points Sheraton Southwind Hotel Memphis
Four Points Southwind
Sheraton Four Points Memphis
Sheraton Memphis Southwind
Sheraton Southwind Memphis
Four Points Sheraton Memphis Southwind Hotel
Four Points by Sheraton Memphis Southwind Hotel
Four Points by Sheraton Memphis Southwind Memphis
Four Points by Sheraton Memphis Southwind Hotel Memphis

Four Points by Sheraton Memphis Southwind Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 540 out of 1004 reviews
Rating 8 - Good. 224 out of 1004 reviews
Rating 6 - Okay. 94 out of 1004 reviews
Rating 4 - Poor. 60 out of 1004 reviews
Rating 2 - Terrible. 86 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Safe Clean Nice Staff
Stayed 1 night in Sep 2025

8/10 Good

LoriJo

Liked: Cleanliness
Stayed 6 nights in Sep 2025

10/10 Excellent

C

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff at rhe front desk. Quiet, clean and convenient.
Stayed 1 night in Sep 2025

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service
On arriving to the hotel, the room that we were given was already taken. It was extremely awkward, especially for my daughter who went into the room first.
Stayed 2 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Holly E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Matthew

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Amazing front desk staff, Dee was especially good and sorted me out breakfast as they were renovating their breakfast space. My issue was I was not informed when booking that the accessible room shares a wall with an elevator and it is very loud all day and night, very loud! Also the pool was filthy, there is scum all around the top tile and the was is so strong with either chemicals or other that it is so cloudy you can’t see your feet.
Stayed 2 nights in Sep 2025

8/10 Good

Devonda

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice also bigger than others I've recently stayed in.
Stayed 1 night in Sep 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Melonie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived to check in, they had given our room away. They gave us a key to a different room which they told us was someone else's room, but they would just have to deal with that later. We went to the room and upon opening the door we found another family's items in the room. Obviously occupied. We went back downstairs, and they had to put us in separate rooms that were not joined. It was a huge inconvenience especially given it was 8:30 when we got to the hotel. The fact we reserved the room, and they just gave it away is just ridiculous. I'm not sure why I expected good service since we were in Memphis, but it was still very upsetting.
Stayed 1 night in Sep 2025

2/10 Terrible

James

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Restaurant is closed, but website doesnt tell you this. Front desk staff has a terrible attitude, couldnt possibly care less.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean as it can be
Stayed 2 nights in Sep 2025

10/10 Excellent

Orlando

Stayed 3 nights in Aug 2025

8/10 Good

Devonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was in town for an appointment

Hotel was nice the area was some what ok.
Stayed 1 night in Sep 2025

10/10 Excellent

chandra, bartlett

Liked: Cleanliness, staff & service, property conditions & facilities
The staff.
Stayed 3 nights in Sep 2025

2/10 Terrible

Daryn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst service I have received in a long time. Room keys didn’t work upon arrival, little to no lighting, and power out for the 4 hours, despite manager saying it would be back in an hour, I was there on the first night of my stay before canceling, checking out and going to another hotel. Multiple calls to the hotel to get them to process the refund that I was promised, but they never call back and don’t take any action. 0/10 and I would rather sleep outside than to give these people another penny.
Stayed 2 nights in Aug 2025

8/10 Good

Rev Kevin

Stayed 1 night in Sep 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Traveled with partner
Great property more towels would be nice
Stayed 1 night in Sep 2025

10/10 Excellent

Gilberto, Memphis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is safe
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Shane

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The young lady that checked me in was awesome!(Lyrah)! The bar tender Mecah was awesome!
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

yun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about the hotel❤️!!!
Stayed 1 night in Sep 2025