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Four Points by Sheraton Memphis Southwind

3.0 star property

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Photo gallery for Four Points by Sheraton Memphis Southwind

Exterior
Lobby
Bar (on property)
Suite, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, free WiFi
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Gym
  • Laundry
  • Parking included
$101
includes taxes & fees
Aug 24 - Aug 25

Explore the area

View in a map
4090 Stansell Court, Memphis, TN, 38125
  • Mike Rose Soccer Complex
    ‪3 min drive‬
  • TPC Southwind
    ‪6 min drive‬
  • University of Memphis
    ‪17 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, iron/ironing board, free WiFi

Suite, Multiple Beds

8.8 out of 10
Excellent
(70 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(115 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Four Points by Sheraton Memphis Southwind

3-star hotel in Southwind
A fitness center, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Four Points by Sheraton Memphis Southwind offers 93 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and meeting rooms. A bar/lounge is on site where guests can unwind with a drink. A complimentary area shuttle within 5 miles is available for guests. This business-friendly hotel also offers a fitness center, a terrace, and laundry facilities. Onsite self parking is complimentary.

Four Points by Sheraton Memphis Southwind is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Pinwheels Bar & Grill - Onsite restaurant. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 4 to 10 per person
  • A bar/lounge

Restaurants on site

  • Pinwheels Bar & Grill

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4 to 10 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Memphis
Four Points Memphis Southwind
Four Points Sheraton Memphis Southwind
Four Points Sheraton Southwind
Four Points Sheraton Southwind Hotel
Four Points Sheraton Southwind Hotel Memphis
Four Points Southwind
Sheraton Four Points Memphis
Sheraton Memphis Southwind
Sheraton Southwind Memphis
Four Points Sheraton Memphis Southwind Hotel
Four Points by Sheraton Memphis Southwind Hotel
Four Points by Sheraton Memphis Southwind Memphis
Four Points by Sheraton Memphis Southwind Hotel Memphis

Four Points by Sheraton Memphis Southwind Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 544 out of 1005 reviews
Rating 8 - Good. 222 out of 1005 reviews
Rating 6 - Okay. 98 out of 1005 reviews
Rating 4 - Poor. 61 out of 1005 reviews
Rating 2 - Terrible. 80 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay there again
Stayed 2 nights in May 2025

4/10 Poor

Kelly, Decatur

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in dire need of renovation. There is a weird mildewy smell that permeates throughout the property and the room felt dated and dark. I paid $5 for breakfast each morning but they didn’t have the fruit or turkey sausage that was offered on the menu so no breakfast for me. The staff was wonderful but even they wouldn’t be enough to convince me to ever stay there again. If there’d been availability anywhere else close by, I would’ve checked out and just lost the money I paid.
Stayed 3 nights in May 2025

10/10 Excellent

Vanessa

Stayed 1 night in May 2025

10/10 Excellent

yun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in May 2025

10/10 Excellent

casey

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and everyone was great
Stayed 1 night in May 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Hyunghee

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2025

2/10 Terrible

Amirha

Stayed 1 night in May 2025

4/10 Poor

Linda

Disliked: Cleanliness, amenities, property conditions & facilities
Filthy, stinky room. Noisy air conditioner and clientele
Stayed 1 night in May 2025

10/10 Excellent

Tameka

Liked: Cleanliness, staff & service, property conditions & facilities
Will be booking again
Stayed 4 nights in May 2025

8/10 Good

Kanika

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I found several long strands of hair in various places in the room. 3 in the bed, 1 in the bath tub, and 1 on a bath towel. Also the walls need to be wiped down. I was in room 203. This made me feel that the room was not completely clean and a bit uncomfortable.
Stayed 2 nights in May 2025

8/10 Good

Kenya

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and polite. There were a couple of small things, like the toiled handle was broken but, we didn't even bother to complain about that. As someone who worked for a couple of big chain hotels, I know all hotels have something wrong, and this was nothing major, we could still flush it. It was only one night but the hotel and staff were so accommodating and nice, it made me want to extend our stay. indoor pool, bar, patio area and more. We will be staying here again... Thanks
Stayed 1 night in May 2025

8/10 Good

Yolonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

tasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Shawn

Business traveler
Disliked: Property conditions & facilities, room comfort
I feel like this room was reserved specifically for Hotel.com customers. The toilet is broken. The flush handle isn’t attached to the toilet. They left us with less than a half roll of toilet paper and no extra. We had to go to the desk to get a roll. They wouldn’t offer to bring it to our room. There were no tissues in the room just an empty tissue box cover. One of the elevators was down, so only one elevator for the whole building. There were people openly smoking marijauna in the common area outside. The smell of marijuana in the one working elevator was prevalent.
Stayed 2 nights in May 2025

10/10 Excellent

kenya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Crystal

Traveled with family
Disliked: Staff & service, room comfort

Horrible Staff!!!!

This stay was absolutely horrible. The hotel is very clean and well kept. The room was clean and tidy. This location was terribly slow with very little foot traffic. My guest and I went down to the restaurant/bar for dinner and drinks. After about 15 minutes we were finally acknowledged and was able to place our order. Once the order was taken, no drinks were served and we waited 30 more minutes for both our food and drinks…The meal was cold and over cooked, so I had to order delivery. No staff was ever available at the front desk and when they were I felt like I was inconveniencing them. The following morning I went up to the get breakfast and ask the lady at the front about the breakfast I paid for with my reservation. She rudely asked me where’s your card?!? I said i was never given one. She grabs a card and puts my name plus 1. We ordered breakfast and it took almost an hour. The cook was in the back cussing and complaining about having to do her job. I requested late check out and even offered to pay for a couple extra hours. I was hung up on and then called back and told 1230.
Stayed 1 night in Apr 2025

8/10 Good

Torrian

Stayed 1 night in Apr 2025

10/10 Excellent

Michaela

Traveled with family and small children
The place was great the people were super mice
Stayed 1 night in Apr 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay, clean fast and efficient!
Stayed 1 night in Mar 2025

10/10 Excellent

Torrian

Stayed 1 night in Apr 2025