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Hampton Inn Memphis-Southwind

2.5 star property

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Photo gallery for Hampton Inn Memphis-Southwind

Terrace/patio
Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, blackout drapes, iron/ironing board
Reception
Exterior
Free daily on-the-go breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
$102
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
3579 Hacks Cross Rd, Memphis, TN, 38125
  • TPC Southwind
    ‪4 min drive‬
  • Mike Rose Soccer Complex
    ‪5 min drive‬
  • University of Memphis
    ‪17 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 275 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(15 reviews)
  • 275 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(13 reviews)
  • 278 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 275 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 278 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

Four Points by Sheraton Memphis Southwind

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  • Free WiFi
  • Air conditioning
  • Gym
4.1 out of 5, Very Good, 1,006 reviews
Four Points by Sheraton Memphis Southwind

About this property

Hampton Inn Memphis-Southwind

Hotel in Lakes of Forest Hill
This smoke-free hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, conference space, and dry cleaning are onsite.
Hampton Inn Memphis-Southwind offers 133 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn Memphis-Southwind features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 484 square feet (45 square meters) include conference space. This Memphis hotel also offers barbecue grills, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site.

Hampton Inn Memphis-Southwind is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 484 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Memphis Southwind
Hampton Inn Southwind
Hampton Inn Southwind Hotel
Hampton Inn Southwind Hotel Memphis
Hampton Inn Southwind Memphis
Hampton Inn Memphis - Southwind Hotel Memphis
Hampton Inn Memphis Southwind Hotel
Hampton Inn Memphis Southwind
Hampton Inn Memphis-Southwind Hotel
Hampton Inn Memphis-Southwind Memphis
Hampton Inn Memphis-Southwind Hotel Memphis

Hampton Inn Memphis-Southwind Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 303 out of 778 reviews
Rating 8 - Good. 206 out of 778 reviews
Rating 6 - Okay. 106 out of 778 reviews
Rating 4 - Poor. 76 out of 778 reviews
Rating 2 - Terrible. 87 out of 778 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tyrone

Stayed 1 night in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Tiffany

Traveled with group
Liked: Staff & service
Disliked: Cleanliness

Experience

Room wasn't that clean but the workers where so friendly
Stayed 2 nights in May 2025

10/10 Excellent

Keith

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff that works there
Stayed 3 nights in May 2025

6/10 Okay

Tyrone

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Help me understand why the room don't have any hand soap in the rooms.
Stayed 1 night in May 2025

2/10 Terrible

William

Traveled with family

Hotels .com LET DOWN

My reservation was cancelled inexplicably and I was told they were out of rooms. Then I was told my reservation moved Homewood Suites. I called Homewood suites and no reservation and no rooms available. I WOULD LIKE MY MONEY BACK. A FULL REFUND!
Stayed 2 nights in May 2025

2/10 Terrible

Kyle

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check-in there were two staff members both on their phones and talking/laughing with each other. After waiting patiently for a couple of minutes they finally asked what they could do for me. After giving them my name the staff informed me that they were sold out of the king suite that I had reserved, and they only had 1 king bed rooms left. I told them that would not work as we had booked for 4 people and one bed would not fit us all. The staff were extremely rude and said i could call whoever i booked through. As i sat in the lobby trting to contact Expedia another staff member approached me and stated the king room still had a pullout sofa. I told thrn that would be fine and i would have accepted it the first time as i sinply needed 2 beds and had tried to explain that. The hotel was in terrible shape and very dirty. The restroom in the lobby had urine all over the floor and hadnt been cleaned. Our room had only 2 towels and when i went downstairs to ask for 2 more towels so we could all shower, i was told housekeeping wasnt there and they didnt have any more towels. I know this review sounds like a Karen review, but this is honestly the first review I've ever posted and wanted to warn others not to stay here. We stay in hotels 1-2 times per month for the kids travel sports and ive never been so disappointed in a hotel.
Stayed 1 night in May 2025

6/10 Okay

JANINE

The rooms were not very clean! Hall way floors were nasty! Pool was green. But the staff was wonderful! Would I stay there again! Probably not! It was just around $200 for 2 nights! I guess you get what you pay for!
Stayed 2 nights in May 2025

10/10 Excellent

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great all around
Stayed 1 night in May 2025

10/10 Excellent

Tammy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms Staff was great
Stayed 1 night in May 2025

10/10 Excellent

Bernice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Nice staff.
Stayed 1 night in May 2025

10/10 Excellent

Toni

Stayed 1 night in May 2025

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was a very large crowd for breakfast on Saturday. The staff did a great job of keeping food hot and available on the buffet. The front desk had to go to the "back" and get key cards every time someone new checked in.
Stayed 1 night in May 2025

2/10 Terrible

Todd

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nasty floor was dirty shower held water staff was rude
Stayed 1 night in May 2025

10/10 Excellent

Benjamin

Stayed 1 night in Apr 2025

10/10 Excellent

Carrie

Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
The carpet in the rooms did not look very clean. In both studio rooms, the mattresses on the let beds were soiled. There was no extra cover in the closet. Also, I saw a small insect in the window.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tierney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff and mgmt
Stayed 5 nights in Apr 2025

10/10 Excellent

Jasmine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and view
Stayed 1 night in Apr 2025

10/10 Excellent

David Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very satified with my stay and will stay again
Stayed 2 nights in Apr 2025

4/10 Poor

Rachel

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Would not recommend!!

We checked in and they gave us the wrong type of room and when I brought it to their attention she said yes you booked a different room but they didnt have one. No offer to remedy it. The rooms were dirty the lobby and halls were dirty. Breakfast was offered, but only cereal and cold eggs available. Not Hampton Inn quality at all!!
Stayed 2 nights in Apr 2025

4/10 Poor

Mohamed

Business traveler
Liked: Property conditions & facilities
Good
Stayed 1 night in Apr 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly. Security at night was very good.
Stayed 1 night in Mar 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience! We did notice some of the guests were loud and the breakfast was mediocre (cold and rubbery sausage, the waffle batter was empty for quite a while, and the orange juice was very watery). However, in total, we thoroughly enjoyed our stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ashley

Stayed 3 nights in Mar 2025