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Hampton Inn Memphis-Poplar

2.5 star property

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Photo gallery for Hampton Inn Memphis-Poplar

Experience the Hampton Inn's inviting entrance, marked by a welcoming sign above the main door, surrounded by a well-manicured hedge and paved parking area.
Relax by the pool surrounded by lush greenery and comfortable lounge chairs.
Relax in comfort with a large bed, desk, and flat-screen TV.
Welcome to our reception area, featuring a digital screen and comfortable seating.
Enjoy meals in this spacious dining area with a long table, pendant lights, and comfortable seating.

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Housekeeping
  • Pet friendly

Explore the area

Map
5320 Poplar Ave, Memphis, TN, 38119
  • Memphis Botanic Garden
    ‪5 min drive‬
  • Baptist Memorial Hospital-Memphis
    ‪5 min drive‬
  • University of Memphis
    ‪6 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(49 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for One Queen Bed, Non-Smoking, Roll In Shower

In-room safe, desk, iron/ironing board, free cribs/infant beds

One Queen Bed, Non-Smoking, Roll In Shower

7.0 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Accessible, Bathtub

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for King/non-smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

King/non-smoking

7.6 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed Study Nonsmok

In-room safe, desk, iron/ironing board, free cribs/infant beds

One King Bed Study Nonsmok

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Queen/non-smoking

Queen/non-smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Queen/non-smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed with Sofa bed (Study)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Study)

8.0 out of 10
Very good
(38 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hampton Inn Memphis-Poplar

Hotel in East Memphis
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Hampton Inn Memphis-Poplar offers 124 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hampton Inn Memphis-Poplar features an outdoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 452 square feet (42 square meters) include conference space. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Hampton Inn Memphis-Poplar is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 452 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Poplar
Hampton Inn Poplar Hotel
Hampton Inn Poplar Hotel Memphis
Hampton Inn Poplar Memphis
Hampton Inn Memphis-Poplar Hotel Memphis
Hampton Inn Poplar
Hampton Inn Memphis Poplar
Hampton Memphis Poplar Memphis
Hampton Inn Memphis-Poplar Hotel
Hampton Inn Memphis-Poplar Memphis
Hampton Inn Memphis-Poplar Hotel Memphis

Hampton Inn Memphis-Poplar Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 438 out of 1002 reviews
Rating 8 - Good. 269 out of 1002 reviews
Rating 6 - Okay. 134 out of 1002 reviews
Rating 4 - Poor. 75 out of 1002 reviews
Rating 2 - Terrible. 86 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice.
Stayed 2 nights in Apr 2025

6/10 Okay

Sakshi

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
NA
Stayed 1 night in Apr 2025

8/10 Good

Manuel

Stayed 1 night in Apr 2025

6/10 Okay

Manuel

Business traveler

Reservación incompleta

Mi reservación personal fue confirmada por hoteles, pero no había ningún registro a mi nombre en el hotel. Alquile cinco habitaciones y sólo la mía no estaba registrada. Afortunadamente, el hotel tenía una habitación disponible y la tomé por separado.
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton should be ashamed to claim this dump ...

Beware! Avoid this Hampton Inn by Hilton property at all possible costs! There is not one thing accommodating about this property, especially the hospitality. Most importantly the rooms may look clean and neat but don't be fooled. My room was honestly the size of a small walk-in closet with a wall mounted post to hang barely a few shirts. I actualy had to turn sideways to get between the TV stand and bed. The mattress was weak and leaned to one side, and all four of the pillows were flimsy and deflated. Terrible night's sleep. The two shelves in the bathroom which hold the one towel each were dusty and dirty. Zero water pressure, with just a few moments of hot water. The in-room coffee machine for lack of a better term didn't work. As I said, not one thing about this room made my stay enjoyable. When I first entered the room and saw how small it was (for $200 a night) I immediately went downstairs to the desk and asked if anything could be done. The attendant, Damon, when he noticed it was booked through Hotels.com [while I am still a Hilton Honors member] was both rude and passive about doing anything to resolve the issue. Basically telling me I was SOL, and because I had booked through a third party that even a refund wasn't possible. Upon returning to the room I called Hotels.com who, after a 20 minute phone call, told me that the property told them that again I was out of luck and even if I went to another hotel or checked out early they were not refunding the balance.
Tiny rooms
What they call a place to hang your stuff
Couldn't fit more than a few shirts
Flimsy bedding
Stayed 3 nights in Apr 2025

10/10 Excellent

Ruthie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was friendly and fun. Needs more parking spaces.
Stayed 1 night in Apr 2025

10/10 Excellent

yeshwanth

Stayed 1 night in Mar 2025

10/10 Excellent

Tracey

Stayed 2 nights in Mar 2025

8/10 Good

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a good stay. Lots of electrical issues causing elevators to be down for a couple of days. Poor lighting in the stairwell. Had to use phone flashlight. Problems with internet due to electrical problems. I'm sure this was out of their control and the staff was nice, but I was never notified or updated about the issue/inconvenience. It was just never acknowledged, not even at checkout. Not a bad hotel, just weird circumstances.
Stayed 3 nights in Mar 2025

10/10 Excellent

Theresa

Stayed 1 night in Mar 2025

10/10 Excellent

Jen

Stayed 2 nights in Feb 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, room comfort

Poplar at hotel

Was an overnight stay for a wedding. We always get a handicapped room thru hotels.com…. Even tho we don’t need that. Room was a little small but adequate for our needs
Stayed 1 night in Mar 2025

6/10 Okay

Jenny

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Lori

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff spoke and was very nice! Attentive to our need(s). Arraya at the front desk was very sweet and made everything a breeze.
Stayed 3 nights in Mar 2025

8/10 Good

Karanja

Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable but paid twice

I thoroughly enjoyed my stay. However I was informed by the hotel that I had paid for the stay twice. I am hoping to have a refund.
Stayed 1 night in Mar 2025

8/10 Good

Makayla

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice other than having an incredibly small room for a king bed.
Stayed 1 night in Feb 2025

8/10 Good

Joed

Business traveler
Staff could do better.
Stayed 1 night in Nov 2024

10/10 Excellent

Kaila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staycation Spot

Our favorite staycation spot!!! Everything is wonderful!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Monique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Oscar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Memphis

The front desk ladies were nice, room was clean, breakfast was good.
Stayed 1 night in Feb 2025