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Hampton Inn & Suites Memphis Germantown

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Memphis Germantown

Exterior
LCD TV
LCD TV
Reception
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

Map
1680 South Germantown Road, Germantown, TN, 38138
  • Methodist Le Bonheur Germantown Hospital
    ‪19 min walk‬
  • Wolfchase Galleria
    ‪12 min drive‬
  • University of Memphis
    ‪15 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

LCD TV

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

LCD TV

Studio, 1 King Bed, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

LCD TV

Studio, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

LCD TV

Studio, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Corner

In-room safe, desk, laptop workspace, cribs/infant beds

Studio, 1 King Bed, Non Smoking, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (w/ wetbar)

LCD TV

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (w/ wetbar)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, cribs/infant beds

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, cribs/infant beds

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

In-room safe, desk, laptop workspace, cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

In-room safe, desk, laptop workspace, cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

In-room safe, desk, laptop workspace, cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

In-room safe, desk, laptop workspace, cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (hearing acc)

In-room safe, desk, laptop workspace, cribs/infant beds

Room, 1 King Bed, Accessible, Corner (hearing acc)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, cribs/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Memphis Germantown

Germantown hotel with free breakfast, connected to a shopping center
Along with a 24-hour fitness center, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Hampton Inn & Suites Memphis Germantown offers 108 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Germantown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hampton Inn & Suites Memphis Germantown features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site, along with a car charging station.

Hampton Inn & Suites Memphis Germantown is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 19 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Memphis Germantown Hotel
Hampton Inn Memphis Hotel
Hampton Inn Memphis Germantown
Hampton Inn Memphis
Hampton Inn Suites Memphis Germantown
Hampton Inn & Suites Memphis Germantown Hotel
Hampton Inn & Suites Memphis Germantown Germantown
Hampton Inn & Suites Memphis Germantown Hotel Germantown

Hampton Inn & Suites Memphis Germantown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 727 out of 982 reviews
Rating 8 - Good. 163 out of 982 reviews
Rating 6 - Okay. 44 out of 982 reviews
Rating 4 - Poor. 24 out of 982 reviews
Rating 2 - Terrible. 24 out of 982 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Julie

Stayed 5 nights in Feb 2025

8/10 Good

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant environment
Stayed 2 nights in Feb 2025

10/10 Excellent

Julie

Stayed 3 nights in Feb 2025

10/10 Excellent

Mansor

Liked: Amenities
Clean
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Solid 8/10

Solid 8/10. No hand soap when we arrived, but they brought it up right away. Only gave us 1 roll of TP, so had to ask for more. So some things to work on. Staff was polite and nice. Breakfast was okay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Friendly Staff. Great parking! Safe location.
Stayed 1 night in Feb 2025

2/10 Terrible

Charles I

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I have asked for a copy of my bill or invoice to put on my expense account all day today! I still don’t have it. If I don’t have by in the morning I will never stay in a Hilton owned hotel!
Stayed 1 night in Feb 2025

8/10 Good

Sharon

Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Needed a safe quiet place for work downtown. This was perfect.
Stayed 2 nights in Feb 2025

6/10 Okay

john

Traveled with family
Property was very average. Would probably look for another option in the area
Stayed 3 nights in Feb 2025

10/10 Excellent

Alessio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jan 2025

10/10 Excellent

Allie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good weekend choice for a sports tourney

Beds were great, pillows were good, we were in for a volleyball tournament and were happy with the breakfast times and quietness of hotel. The walls do seem thin though, so we could hear people (maybe kids) walking down the hall while we were trying to go to sleep but nothing that woke us up with the AC fan on.
Stayed 2 nights in Jan 2025

2/10 Terrible

Dominique

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had numerous issues. First, we were given a room close to the desk on the first floor. Our window looked out onto the parking lot. I was never able to open the blinds because there were cars and people constantly moving in and out of the hotel, so our room stayed dark and unpleasant. I tried to upgrade, and was willing to pay any fee, but I was rudely told I could not change rooms since I booked through a third party. This has never prevented me from changing rooms or upgrading, ever. I then had issues with basic supplies. The coffee pot was terribly dirty and unusable. There was no shampoo, conditioner, and no body wash in the shower. I discovered this while showering - totally inconvenient. I called the front desk and was told these items were on back order. I asked why no one informed me of this when I checked in, for which the front desk had no response. I had to use hand soap for shampoo that resulted in a rash on my forehead. Lastly, the front desk person was incredibly rude to multiple people. I witnessed her speak rudely and sharply to many guests, unnecessarily, not just me. Over the years, I have stayed in Hiltons across the country and across the globe. I have never, ever experienced such poor service at any Hilton nor at any other hotel. I expect Hilton to do better. I will not return here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Joanthan

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Feb 2025

8/10 Good

Jean

Disliked: Property conditions & facilities
Clean hotel and safe location
Stayed 1 night in Jan 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to my son's home and walkable restaurant's! Staff very polite and accommodating. I will definitely stay there again!
Stayed 1 night in Jan 2025

10/10 Excellent

John

Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location 😃
Stayed 1 night in Jan 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Jessica

Stayed 3 nights in Dec 2024

8/10 Good

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, ONLY reason I gave a 4 star is because there was an empty bottle of hair soap in my shower. I would think housekeeping would check them in between reservations. Other than that, GORG.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay. Would recommend for convenience, easy access to businesses in Memphis, and close to some walkable restaurants.
Stayed 1 night in Jan 2025