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Hilton Garden Inn Memphis East Germantown, TN

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Memphis East Germantown, TN

Lobby
Lobby lounge
Reception
Business center
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Room service
  • Bar
  • Pet friendly
  • Breakfast available

Explore the area

Map
6811 TraVure South, Germantown, TN, 38138
  • Methodist Le Bonheur Germantown Hospital
    ‪4 min drive‬
  • Regional One Health East Campus
    ‪5 min drive‬
  • Shelby Farms Park
    ‪5 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hampton Inn & Suites Memphis Germantown

Pool
Breakfast included
Pet friendly
Parking included
4.6 out of 5, Wonderful, (914)
The price is $114
per night
$136 total
includes taxes & fees
Jan 25 - Jan 26
Hampton Inn & Suites Memphis Germantown

About this property

Hilton Garden Inn Memphis East Germantown, TN

3-star Germantown hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a seasonal outdoor pool, and conference space. Housekeeping is available once per stay.
Hilton Garden Inn Memphis East Germantown, TN offers 129 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Germantown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 17 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Hilton Garden Inn Memphis East Germantown, TN features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 6600 square feet (613 square meters) include conference space. This Art Deco hotel also offers gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Hilton Garden Inn Memphis East Germantown, TN is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
The Garden Grille & Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
The Garden Grille & Bar - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Garden Grille & Bar
  • The Garden Grille & Bar

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 6,600 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Art Deco architecture
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.00 for adults and USD 10.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 17 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Memphis Germantown, Tn
Hilton Garden Inn Memphis East/Germantown TN
Hilton Garden Inn Memphis East Germantown, TN Hotel
Hilton Garden Inn Memphis East Germantown, TN Germantown
Hilton Garden Inn Memphis East Germantown, TN Hotel Germantown

Hilton Garden Inn Memphis East Germantown, TN Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 260 out of 385 reviews" "
Rating 8 - Good. 56 out of 385 reviews" "
Rating 6 - Okay. 31 out of 385 reviews" "
Rating 4 - Poor. 21 out of 385 reviews" "
Rating 2 - Terrible. 17 out of 385 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Sonya

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The pool was broken.
Stayed 3 nights in Oct 2024

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

george

Liked: Property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2024

6/10 Okay

Cynthia

Traveled with family
Disliked: Staff & service
The room was neat and clean up upon arrival. Found the shower, dripping shower handle broken.. night maintenance man was able to temporarily repair was repaired the following day happy with that. Front desk was unaware of many procedures, never explained continental breakfast wound up paying for a breakfast that we are entitled to complementary per our contract, had to request twice for clean towels, and housekeeping, which I only received once on the housekeeping. This was for a four night stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

KENTARO

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Sep 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Vinu, Singapore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goo
Stayed 3 nights in Sep 2024

10/10 Excellent

Brian

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Amanda

Traveled with family
Silent Night
We checked in around 10:00 pm & the lady was friendly & the lobby was appealing, even a few folks at the bar. I thought it was nice. We went to our room & it was clean & orderly as well. When getting ready for bed we discovered that the bathroom sink would not drain. I tried messing with the underside of the sink where the feature is that moves the stopper up & down, to no avail. I’m quite certain that when the bathroom was cleaned previously that would had been extremely obvious. I also struggled with the silence in the room. There wasn’t a feature on the thermostat to allow the fan to run continuously. It was so quiet that I could hear the phone vibrate & the alarm of the person next door. I thought that this was highly unusual for a hotel room.
Stayed 1 night in Aug 2024

10/10 Excellent

Tracy

Stayed 1 night in Aug 2024

8/10 Good

Tericka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Scott, Lebanon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love this hotel & their staff! This is our go to place for our visit to Memphis for the fourth consecutive year. Lots of PGA Tour guys here so that should say it all. Thanks for a great stay & see ya next year!👍❤️⛳️⛳️⛳️⛳️⛳️
Stayed 3 nights in Aug 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with easy access to Memphis. Very nice. We'll be back.
Stayed 1 night in Aug 2024

2/10 Terrible

Whitney

Stayed 1 night in Aug 2024

10/10 Excellent

Ellafair

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Kristi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Comfy beds. Clean. Short drive to a variety of restaurants and shopping.
Stayed 1 night in Jul 2024

8/10 Good

Terrance, Byram

Traveled with partner
Liked: Cleanliness, staff & service
Better than the last time but the sounds were clogged had tò move to another room and it was too
Stayed 1 night in Aug 2024

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities
I rented this place for my mom, and she was very happy with the people who help her. Thank you!
Stayed 1 night in Aug 2024

2/10 Terrible

Tureka

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Terrance

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice property the fact we felt protected and the rooms were clean.and spacious. The front desk clerk was horrible!!!! This was the worst check In I have experienced since traveling for years. She was rude and nonchalant!!!!if I hadn’t paid through Expedia I would have asked for a cancellation plus we were tired from traveling!!!Hilton please teach or have your employees to attend professionalism classes. I’m going to stop
Stayed 1 night in Jun 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BOOK IT!!
GREAT CLEAN HOTEL.......GREAT STAFF
Stayed 2 nights in Jun 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I have been experiencing a horrible loss and needed a nice place to stay near the hospital and we couldn’t have been more pleased with this hotel. Thank you
Stayed 1 night in Jun 2024

8/10 Good

Amanda, Houston

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly and very safe.
Stayed 2 nights in Jun 2024