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Hilton Memphis

3.5 star property

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Photo gallery for Hilton Memphis

Breakfast and brunch served, American cuisine
Lobby
Lobby
Lobby
Presidential Suite, 1 Bedroom | Living area | 49-inch flat-screen TV with cable channels, TV, pay movies

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$157
includes taxes & fees
Feb 5 - Feb 6

Explore the area

View in a map
939 Ridge Lake Boulevard, Memphis, TN, 38120
  • Place, Lichterman Nature Center
    ‪19 min walk‬
  • Place, The Crystal Shrine Grotto
    ‪19 min walk‬
  • Place, Wolbrecht Tennis Center
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible

7.0 out of 10
Good
(2 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Premium bedding, in-room safe, desk, iron/ironing board

Presidential Suite, 1 Bedroom

  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Bathtub)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Bathtub)

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Bathtub)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub | Living area | 49-inch flat-screen TV with cable channels, TV, pay movies

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Fitness Room W/Trx - Chin Up Bar)

Room, 1 King Bed (Fitness Room W/Trx - Chin Up Bar) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Fitness Room W/Trx - Chin Up Bar)

  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Memphis

3.5-star Memphis hotel with restaurant
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Change of towels is available on request.
Hilton Memphis offers 405 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include designer toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Memphis features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to 19 meeting rooms and coworking spaces. Event facilities measuring 29999 square feet (2787 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and a garden. Onsite parking is available (surcharge), along with a car charging station.

Hilton Memphis is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Ridgelake Restaurant - This restaurant specializes in American cuisine and serves breakfast and brunch. A children's menu is available.
Provisions Market - This family restaurant serves breakfast, lunch, dinner, and light fare. Open daily.
The Lobby Bar - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free RV/bus/truck parking on site
  • Uncovered self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 3.50 to 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Provisions Market
  • Ridgelake Restaurant
  • The Lobby Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Proposal/romance packages
  • Wedding services

Business services

  • 19 meeting rooms
  • Conference center (29,999 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 27 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 3.5 to 16 per person
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Uncovered self parking fee: USD 10.00 per night
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Memphis
Hilton Memphis
Memphis Hilton
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree
Hilton Memphis Hotel
Hilton Memphis Hotel
Hilton Memphis Memphis
Hilton Memphis Hotel Memphis

Hilton Memphis Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 472 out of 1004 reviews
Rating 8 - Good. 215 out of 1004 reviews
Rating 6 - Okay. 125 out of 1004 reviews
Rating 4 - Poor. 96 out of 1004 reviews
Rating 2 - Terrible. 96 out of 1004 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Anna

Liked: Cleanliness
Disliked: Property conditions & facilities
Very run down, staff was rude, charged my account for extra but could not tell me why!! If it wasn’t for the fact we had to stay there due to Military we would not have booked this place.
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

2/10 Terrible

Precious

Disliked: Cleanliness
I was bitten by bed bugs. I was really shocked because the hotel was so nice and seemed so clean.
Stayed 1 night in Oct 2025

6/10 Okay

Courtney

Stayed 2 nights in Oct 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Kaitlin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will contact customer service
Stayed 2 nights in Oct 2025

4/10 Poor

Jessica

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet needed to be cleaned or something, woke up stuffy throughout the night. Found a chip in the bed. I believe the sheets were cleaned but found a chip crumb in the bed. Fridge had spoiled smell after I turned it on and cut it down so ruined my food Bed is hard. Loud highway traffic you can hear inside the room. Lady who checked us in was not inviting and didn’t tell me about anything with the hotel. I had to ask where the elevators were Hotel has slight musty smell, maybe because it’s so old, even when walking into the room Housekeeping cracked the door and said hello, no knock or anything. This was at 9am. Checkout wasn’t until 11.
Stayed 1 night in Oct 2025

6/10 Okay

Charlene

Traveled with family
Liked: Staff & service
The visit was ok, there was an event and due to the walls being thin the noise was very loud, and the halls smelled of marijuana but nothing the hotel staff could do.
Stayed 1 night in Sep 2025

10/10 Excellent

Brooke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed this hotel because the staff is top notch. The restaurant is well run. The staff is so kind. The views are beautiful.
Stayed 2 nights in Oct 2025

2/10 Terrible

Kim

Disliked: Staff & service, property conditions & facilities
I arrived at 3pm to check in. The line was extremely long. We were told the rooms were not ready and to return at 4pm. I returned at 4:10pm. Long line again with only 2 people working the front desk. I was still told no rooms are ready. I waited in the lobby until 5pm. Still no rooms. Remind you i previously paid in full a month ago $200. For 1 noght. I had an event to go to so I went back to the desk and asked for towels so I can go in the ladies room in the lobby to get dressed. I ended up getting naked and washed up in the lobby rest room so i could make it to my event on time. I returned around 9ish and they had me a room ready. The room is dated and the walls need to be upgraded. You have to hold the toilet handle until everything goes down. Just a dated old hotel that need upgraded. Not worth the money
Stayed 1 night in Oct 2025

8/10 Good

Bradley

Stayed 1 night in Sep 2025

4/10 Poor

Nicole

Traveled with group
Disliked: Staff & service, property conditions & facilities
We arrived at 5:30 and there were no rooms available to check in to. There were people everywhere waiting to get a room with nowhere to go. People were in the restrooms trying to change clothes, do hair, and makeup because they had engagements they needed to prepare for. We had to leave to make it to our engagement on time so we were unable to unpack and change clothes before we left. Didn’t get back and check in until 11:00 pm. Wasn’t offered anything but a drink voucher.
Stayed 1 night in Oct 2025

6/10 Okay

Stuart Blake

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Staff was polite. Rooms were not ready at check in so that set us back a few hours. Staff at the Provisions restaurant was incredible. They deserve all of the credit for making our stay better.
Stayed 1 night in Oct 2025

4/10 Poor

William

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rooms were not ready when we arrived. Waited 2 hours, staff not friendly
Stayed 1 night in Oct 2025

2/10 Terrible

Bradley

Disliked: Cleanliness, amenities, property conditions & facilities
stayed in room 614 for 3 nts, they were doing construction on the room above me. i don’t like complaining but it was loud from 9-12
Stayed 3 nights in Oct 2025

6/10 Okay

David R.

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Not a good experience.

Parking seemed safe. The room was clean. There was so much noise for hours...4 or 5 at least during the evening, from 8:30-1:00. I got little sleep. People were yelling and laughing and partying until late hours right outside our room. I will not plan to stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gary

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were highly impressed with the quality of the food, as well as the exceptional service provided by both the dining staff and bar. The attention to detail and overall hospitality greatly enhanced our experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Tonja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean great service in the eating area
Stayed 1 night in Sep 2025

10/10 Excellent

Brenda

Stayed 2 nights in Sep 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Jeremiah, Fontana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one night stay but enjoyed the room and the staff. Everything was as expected.
Stayed 1 night in Sep 2025

10/10 Excellent

Mack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 1 night in Sep 2025

8/10 Good

Ross

Stayed 1 night in Sep 2025

6/10 Okay

Kurt

Traveled with family
Disliked: Staff & service
We only dealt with front desk staff at check-in but the were not real happy to great guests.
Stayed 3 nights in Sep 2025

10/10 Excellent

Edward

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the nicest hotels in Memphis, the only negative is that there is no in-hotel restaurant for dinner.
Stayed 1 night in Sep 2025