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Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG

Premium bedding, pillowtop beds, in-room safe, individually furnished
Exterior
Free daily full breakfast
Indoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included
$146
includes taxes & fees
Oct 30 - Oct 31

Explore the area

View in a map
7784 Wolf Trail Cove, Germantown, TN, 38138
  • Place, Shelby Farms Visitor Center
    ‪8 min drive‬
  • Place, Wolfchase Galleria
    ‪10 min drive‬
  • Place, TPC Southwind
    ‪11 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Sofa)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite, 2 Queen Beds (Sofa)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Minifridge)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Standard Room, 1 King Bed (Minifridge)

9.6 out of 10
Exceptional
(17 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually furnished

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(19 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, individually furnished

Standard Suite, 1 King Bed with Sofa bed

  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(18 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, individually furnished

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (Sofa)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds (Sofa)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

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4.1 out of 5, Very Good, 1,009 reviews
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About this property

Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG

Germantown hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area.
Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG offers 72 accommodations with MP3 docking stations and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 47-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Germantown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 2034 square feet (189 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Mountain biking
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,034 square feet of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Memphis/Germantown
Holiday Inn Express Memphis/Germantown
Holiday Inn Express Hotel Memphis/Germantown Germantown
Holiday Inn Express Memphis/Germantown Germantown
Holiday Inn Express Hotel Suites Memphis/Germantown
Inn Express MemphisGermantown
Holiday Inn Express Hotel Suites Memphis/Germantown
Holiday Inn Express Hotel Suites Memphis/Germantown by IHG
Holiday Inn Express Hotel Suites Memphis/Germantown an IHG Hotel

Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 348 out of 596 reviews
Rating 8 - Good. 160 out of 596 reviews
Rating 6 - Okay. 51 out of 596 reviews
Rating 4 - Poor. 17 out of 596 reviews
Rating 2 - Terrible. 20 out of 596 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Lisa

Traveled with family
Disliked: Amenities, property conditions & facilities
We were in town for a family picnic. It was a horrible stay. The air conditioner did not want in the first room. We were moved to another room and only the fan setting worked. The pancake machine didn't work. The mandarins were black and brown. The food was luke warm. I will resume booking with Marriott for future stays.
Stayed 1 night in Jul 2025

8/10 Good

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best one yet

The room was awesome and roomy. The staff was incredible as far as friendliness and helping out. My family loved the breakfast. By far the best Holiday Inn Express we've ever stayed at. We stay at them everywhere we go. Carpet is dated and dirty.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bryce

Stayed 1 night in Jun 2025

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities
no comment
Stayed 5 nights in Jun 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Bed, Clean all the way through the hotel/room. Breakfast served was excellent.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly. Hotel was clean
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Stayed 3 nights in Jun 2025

10/10 Excellent

Sharmaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Convenient to restaurants and shopping. Close enough to visit downtown Memphis but in a safer place
Stayed 2 nights in May 2025

8/10 Good

Eric

Stayed 2 nights in May 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Zheng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trey was great! we had a great stay
Stayed 1 night in May 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very safe in Memphis
Stayed 2 nights in May 2025

6/10 Okay

Alex Scott

Stayed 1 night in May 2025

10/10 Excellent

Rojeanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Tiffanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, clean, bed was very comfortable and the best thing is it was conveniently close to my dr office!!
Stayed 1 night in Apr 2025

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean and good location.
Stayed 2 nights in Apr 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Stayed 2 nights in Apr 2025

8/10 Good

Marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very up beat and friendly. Rooms were clean and accommodating. Beds are comfortable.
Stayed 1 night in Mar 2025

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jose, apopka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Hotel. Staff is amazing
Stayed 2 nights in Feb 2025