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Holiday Inn Express Memphis Medical Center Midtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Memphis Medical Center Midtown by IHG

Free daily buffet breakfast
Exterior
Down comforters, pillowtop beds, in-room safe, desk
Down comforters, pillowtop beds, in-room safe, desk
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Gym
$109
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
1180 Union Ave, Memphis, TN, 38104
  • Place, Beale Street
    ‪16 min walk‬
  • Place, Bass Pro Shops at the Pyramid
    ‪3 min drive‬
  • Place, FedExForum
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Down comforters, pillowtop beds, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(68 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Mobility Tub)

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility Tub) | Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

8.4 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(37 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express Memphis Medical Center Midtown by IHG

Hotel in Midtown
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite.
Holiday Inn Express Memphis Medical Center Midtown by IHG offers 125 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Holiday Inn Express Memphis Medical Center Midtown by IHG features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and dry cleaning/laundry services. Onsite self parking is complimentary.

Holiday Inn Express Memphis Medical Center Midtown by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drink bottles
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May 26 to September 01
Pool access available from 10 AM to 7:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Memphis
Holiday Inn Express Memphis Midtown
Holiday Inn Express Midtown Hotel Memphis
Holiday Inn Express Midtown Memphis
Memphis Holiday Inn Express
Holiday Inn Express Memphis Midtown Hotel
Holiday Inn Express Memphis Medical Center Midtown
Holiday Inn Express Memphis Medical Center Midtown by IHG Hotel
Holiday Inn Express Memphis Medical Center Midtown an IHG Hotel

Holiday Inn Express Memphis Medical Center Midtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 548 out of 1003 reviews
Rating 8 - Good. 270 out of 1003 reviews
Rating 6 - Okay. 90 out of 1003 reviews
Rating 4 - Poor. 43 out of 1003 reviews
Rating 2 - Terrible. 52 out of 1003 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Aug 2025

4/10 Poor

Pamela

Liked: Cleanliness

Unsafe cramped room

Very concerned about area as I am single 55+ woman. Did not feel safe. Room very overpriced! Small cramped corner room end of long hallway. I was put there even though they knew I was by myself and worried. PHONE DIDNOT WORK Women checked me in very helpful but young woman check out not helpful .Did let me have late check out . Bed was great
Stayed 1 night in Aug 2025

10/10 Excellent

Mya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is AMAZING! Very professional and kind. The room was SO comfortable and clean. For us this location was perfect in terms of proximity to stuff in midtown. Parking easy and certainly a pool is always a bonus. This will definitely be our go-to hotel when we come to Memphis!
Stayed 2 nights in Aug 2025

10/10 Excellent

Justin

Stayed 1 night in Aug 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean but small

This hotel was a bit pricy but it does sit right outside of downtown Memphis. Breakfast was included as was parking. This is not the case with most of the hotels in the downtown area. The bathroom was really small and was not the bathroom pictured in the listing when i booked. We booked with 4 people- 2 adults and 2 teenagers. Room only came with 2 sets of towels. We got in late and had to go back down stairs to request more towels. I understand cutting back on linen that may not be used but please offer it at check in . Beds and pillows were comfortable and room was clean.
Stayed 1 night in Aug 2025

8/10 Good

Tom

Stayed 1 night in Aug 2025

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Rooms are small, but clean.
Stayed 1 night in Jul 2025

2/10 Terrible

Jeff

Disliked: Cleanliness
Stayed 1 night in Jul 2025

4/10 Poor

Danielle

Liked: Staff & service
NA
Stayed 1 night in Jul 2025

8/10 Good

viengkeo

Liked: Cleanliness, staff & service, property conditions & facilities
Felt very safe
Stayed 3 nights in Jul 2025

8/10 Good

michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed for 1 night, good value for money
Stayed 1 night in Jul 2025

10/10 Excellent

safoora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent. Zee was very helpful and she kept the food court very clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, amenities
Room had maintenance issues.
Stayed 2 nights in Aug 2025

8/10 Good

Margaret

Liked: Cleanliness
Staff was very friendly and quickly responded to problems and questions . Room was very tight with small area between bed and TV console so a bit of a squeeze. Showerhead was excellent but bathroom needed to be upgraded .
Stayed 1 night in Jul 2025

10/10 Excellent

Shayna, Knoxville

Liked: Cleanliness, staff & service, property conditions & facilities
The service I received
Stayed 1 night in Jul 2025

8/10 Good

Cammelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Despite this property not being what I expected the staff and the service was amazing from the welcome greeting to the time u check up the service was great !! The breakfast lady Zee was the best with her warm greeting each morning and impeccable service we looked forward to coming down for breakfast each day
Stayed 3 nights in Jul 2025

10/10 Excellent

Thomas

Stayed 1 night in Jul 2025

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet is awesome! And, there was a maintenance issue, but they immediately fixed it and discounted the bill!! Everyone was so nice, we will be staying there again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GLORILLA AND FRIENDS WEEKEND

Stayed 2 nights in Jul 2025

8/10 Good

Jacob

Stayed 2 nights in Jul 2025

8/10 Good

mary

Traveled with family
Disliked: Staff & service

Night away

Wasnt much room in the room or bathroom for heavy people. And we had to ask for more towels there were 4 adults and 2 towels. Also on a weekend the pool closed early
Stayed 1 night in Jul 2025

4/10 Poor

Gary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was good and responsive, but the area felt unsafe. Security is provided. The room was clean but smelled musty and needed maintenance. Would consider other hotel options.
Stayed 1 night in Jul 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short get away

Was great to make it here after battling I 40 shut down in Arkansas. Really enjoyed the comfortable bed after being so tired. This is our erd time staying here
Stayed 1 night in Jul 2025

8/10 Good

Dan

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Sidney

Disliked: Staff & service, room comfort
Stayed 2 nights in Jul 2025