Holiday Inn University of Memphis All Suite by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn University of Memphis All Suite by IHG

Lobby
TV
Exterior
TV
Premium bedding, in-room safe, desk, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
3700 Central Ave, Memphis, TN, 38111
  • University of Memphis
    ‪1 min walk‬
  • Simmons Bank Liberty Stadium
    ‪4 min drive‬
  • Memphis Botanic Garden
    ‪5 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪19 min drive‬

Room options

Suite, 1 Bedroom

  • 442 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom

  • 442 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Communications)

  • Sleeps 6
  • 2 Double Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 442 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn University of Memphis All Suite by IHG

3-star hotel in East Memphis
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn University of Memphis All Suite by IHG offers 82 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. A pillow menu is available. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Holiday Inn University of Memphis All Suite by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Medallion Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Medallion Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Children's dinnerware
  • Free rollaway/extra bed
  • Highchair
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.99 per person
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Memphis University
Holiday Inn University Hotel Memphis
Holiday Inn University Memphis
Memphis Holiday Inn University
Holiday Inn Univ Memphis
Holiday Inn University Memphis All Suite Hotel
Holiday Inn University Memphis All Suite
Holiday Inn University All Suite

Holiday Inn University of Memphis All Suite by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 459 out of 825 reviews
Rating 8 - Good. 199 out of 825 reviews
Rating 6 - Okay. 83 out of 825 reviews
Rating 4 - Poor. 39 out of 825 reviews
Rating 2 - Terrible. 45 out of 825 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Kimley

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness
We were scheduled to stay at this property on a day that the college had a game and they let the football players stay at the hotel on game days and they allow them to have a late checkout so I was not able to get into my room until after 10 pm or freshen up for NBA game I had tickets for and it was very frustrating
Stayed 2 nights in Nov 2024

8/10 Good

Ri

Stayed 1 night in Dec 2024

10/10 Excellent

Lyncola

Stayed 1 night in Dec 2024

10/10 Excellent

Danella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly,staff quiet, safe, good dinning,,great experience
Stayed 1 night in Dec 2024

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great quiet safe place in midtown
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jonaliza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating front desk staff
Stayed 1 night in Dec 2024

2/10 Terrible

Shawnna

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT DO IT!
Front desk was extremely rude. It was like pulling teeth to get sheets for the 3rd bed (pull out couch). They refused to give us a pillow for that bed. Stated "You should have plenty and we don't have any down here". We seen a roach that night, but it hid and we weren't able to get a picture.... until the next morning when we found it chilling in the fridge. (picture attached) When we woke up, I wanted coffee. Our room was only equipped with decaf. I asked the front desk for coffee... they were again rude and told me they don't have any. SERIOUSLY! We only stopped here to take a nap before continuing to our destination. They then told me I could buy some in their restaurant. I was not happy, but really needed a cup of coffee. The restaurant lady was EXTREMELY SWEET and gave me a cup for free. I was super happy about that. All in all, do not stay at this hotel. It is nasty and I have not seen a more rude bunch of people in hospitality in a very long time!
Stayed 1 night in Dec 2024

2/10 Terrible

Gina

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Luke

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel sucks
Sold room out from under us before we checked in
Stayed 1 night in Dec 2024

10/10 Excellent

Kurt

Stayed 1 night in Dec 2024

10/10 Excellent

Blessie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good visit, just had problems with key cards not always working.
Stayed 4 nights in Dec 2024

10/10 Excellent

Chelsea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a special hotel as it’s part of the University across the street. All the rooms are suites and they are very spacious. Even though the hotel is older and some of it hasn’t been updated, it’s very clean and the staff are lovely. There’s a neat museum on the 2nd floor about the history of Holiday Inn! Will definitely be staying here again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Wilson

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful, excellent breakfast. Wonderful
Stayed 2 nights in Dec 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, room comfort
Fine
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Arta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place. Some repairs on escalator but no issues getting to room.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rosemary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, will use again!
This is a beautiful, clean stay and the food was above and beyond. Exceptionsl stay for the price.
Stayed 1 night in Nov 2024

6/10 Okay

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was very nice. The Front Office Manager, Mr Wollam, checked me in and was extremely friendly and helpful. The breakfast buffet was un-interesting and seemed incomplete. Butter and jam in large quantities, as well as a toaster, but no bread of any description, which was odd, I thought.
Stayed 1 night in Dec 2024

8/10 Good

John M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, convenient hotel located on the U of M campus. Central to just about everything in the city. I think a renovation is due, particularly in the bathrooms in the rooms, but they are clean & serviceable.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Jeannie

Stayed 1 night in Nov 2024

10/10 Excellent

Margarita

Liked: Staff & service
Stayed 1 night in Nov 2024