Home Inn and Suites

2.5 star property

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Photo gallery for Home Inn and Suites

Reception
Lobby sitting area
Flat-screen TV
Desk, iron/ironing board, rollaway beds, free WiFi
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Parking included
$86
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
7967 Lowrance Rd, Memphis, TN, 38125
  • Place, Lowrance Road Park
    ‪10 min walk‬
  • Place, Shoppes At Hacks Cross
    ‪17 min walk‬
  • Place, Mike Rose Soccer Complex
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪18 min drive‬

Room options

Suite, 1 King Bed

8.0 out of 10
Very good
(39 reviews)
  • 2497 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Kitchenette

7.4 out of 10
Good
(10 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • 2497 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Kitchenette

  • 2992 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Accessible

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Home Inn and Suites

Hotel in Southwind
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Home Inn and Suites offers 63 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Home Inn and Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Home Inn Memphis
Home Inn and Suites Hotel
Home Inn and Suites Memphis
Home Inn and Suites Hotel Memphis

Home Inn and Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 424 out of 1001 reviews
Rating 8 - Good. 200 out of 1001 reviews
Rating 6 - Okay. 135 out of 1001 reviews
Rating 4 - Poor. 103 out of 1001 reviews
Rating 2 - Terrible. 139 out of 1001 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Dayton

Liked: Cleanliness, staff & service
Nice start
Stayed 2 nights in Sep 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service

The worst day ever

I checked in and drop my bags and left the hotel 15 minutes after receiving my keys. Once I left the hotel I went in search of my 11yr old daughter whose birthday was that day, who has been missing for a total of 68 days now! While doing so I was wrongfully arrested with out being mirandized and I got out the next day at 7:45pm. When I arrived to the hotel it was about 8:41 pm and I explained what happen and still had to pay again without getting any credit for the previous day when nothing in the room was used! I lost my money and I have to sleep out door tonight because the jail took all of my cash money and gave me check that I couldn’t get cashed that night! I also had food and belonging taking from my room when I returned! And last night a car was broken into and or stolen from their lot!
Stayed 1 night in Sep 2025

10/10 Excellent

Karesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Elecia

Liked: Cleanliness
Disliked: Staff & service

Home Inn & Suites (Southwind)

The hotel is fairly okay! They don’t have a good selection for breakfast. And I get overcharged every stay!
Stayed 1 night in Aug 2025

8/10 Good

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent room, safe area and friendly staff. Free continental breakfast was nice, it’s from 6-9am which is a bit early, wish it was till 10am at least. They had cereal, toast, pastries, muffins, mini bagels, pancakes, juice and coffee. The room had a few minor fixer-uppers like a chipped dresser and a broken piece of baseboard but nothing too bad for the affordable price. Also loved that were dog friendly! My weiner dog and I enjoyed the stay for just an extra $20 dog fee. It doesn’t say online but at the desk it does say “dogs only under 30lbs” so just a heads up. My only real complaint is the door handle is extremely hard to open, at times it would take me 5+ tries to get it open and another guest had to help me once. So they should definitely look into getting those fixed as the other guest said hers was difficult as well.
Stayed 1 night in Aug 2025

6/10 Okay

Jeffrey

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
My bed had the biggest dip in the middle I have ever seen. it was so uncomfortable. And the tub was dirty
Stayed 3 nights in Aug 2025

10/10 Excellent

Pat

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Bruce Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The mattress had collapsed in some areas on the bed big hollow dips in it the rest of the room was good
Stayed 1 night in Aug 2025

10/10 Excellent

Dwight

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience!

This place is amazing! I got to my room at 1:30 in the morning. Broke down on the highway. The desk person Keither was so helpful. He got me in my room asap. Was standing by to help if I needed it and help me park my truck and trailer. Simply wonderful when wanting to get to the room as soon as possible. I highly recommend this place. The room was remodeled and was clean and very nice. Would stay there again in a heartbeat!
Stayed 1 night in Aug 2025

8/10 Good

Auvon

Stayed 1 night in Aug 2025

6/10 Okay

David

Traveled with family
Liked: Cleanliness

Disappointing

Bed comfort was fair. I woke up both mornings with a backache, which is not usual for me. The breakfast options were basic and minimal. Truthfully I ended up bypassing this because nothing looked appetizing. The front desk staff spoke very broken English. While they were friendly, there was a definite barrier in their understanding me, and … they had little knowledge about the area and services close to the hotel. We were pretty much on our own to find places we were looking for. Overall, I didn’t feel I received good value for my stay, and I probably would not stay here again.
Stayed 2 nights in Aug 2025

2/10 Terrible

Clint

Stayed 1 night in Aug 2025

4/10 Poor

mike

Traveled with family
Disliked: Cleanliness, amenities
Friendly at check-in. Elevator was out of order during my visit. Bed was comfortable. Hair dryer appeared to have something like caked makeup on it. Remote control felt sticky. Tile floors were sticky. Bathtub needs to have better slip resistance material. Refrigerator/freezer was unplugged. TV had vertical lines on screen, needs to be replaced. Pastry tasted old. Very few muffins at breakfast. Friendly at check out.
Stayed 1 night in Aug 2025

8/10 Good

Rafeq

Liked: Cleanliness
Nice customer service Landry room not working
Stayed 1 night in Aug 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Jul 2025

10/10 Excellent

Rafeq

Liked: Staff & service, amenities, property conditions & facilities
It was a nice stay , the only problem was the laundry room out of service
Stayed 4 nights in Jul 2025

2/10 Terrible

Keiosha

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Aletra

Stayed 4 nights in Jul 2025

10/10 Excellent

Evans

Stayed 1 night in Jul 2025

8/10 Good

Dewayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DISGUSTING AND FILTHY

From burn marks on the sheets to mysterious stains on the walls and mattress where do I begin? The cherry on top was the unsafe location and the side doors of the hotel being propped open for anybody to walk in…..unless you’re a career criminal or don’t have any standards, it’s a great place.
Stayed 1 night in Jul 2025