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Homewood Suites Southwind - Hacks Cross

3.0 star property

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Photo gallery for Homewood Suites Southwind - Hacks Cross

Free daily on-the-go breakfast
Reception
Sports facility
Exterior
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
$117
includes taxes & fees
Sep 11 - Sep 12

Explore the area

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3583 Hacks Cross Rd, Memphis, TN, 38125
  • TPC Southwind
    ‪4 min drive‬
  • Mike Rose Soccer Complex
    ‪5 min drive‬
  • University of Memphis
    ‪17 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Deluxe Suite, 1 Bedroom, Non Smoking

  • 980 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(12 reviews)
  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, iron/ironing board

Suite, Accessible, Bathtub (Mobility & Hearing)

  • 503 sq ft
  • 1 bedroom
  • Sleeps 7
  • 3 King Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay movies

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

7.0 out of 10
Good
(2 reviews)
  • 503 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Flat-screen TV, pay movies

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 503 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay movies

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 503 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Suite, 2 Bedrooms, Non Smoking

  • 503 sq ft
  • 1 bedroom
  • Sleeps 7
  • 3 King Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Flat-screen TV, pay movies

Suite, 1 Bedroom, Non Smoking

  • 503 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

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Exterior

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About this property

Homewood Suites Southwind - Hacks Cross

3-star hotel in Lakes of Forest Hill
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and an outdoor tennis court. Free weekend breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Homewood Suites Southwind - Hacks Cross offers 123 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium digital channels and pay movies. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.
In addition to an outdoor pool, Homewood Suites Southwind - Hacks Cross provides an outdoor tennis court and a 24-hour fitness center. Wireless Internet access is complimentary. This 3-star property offers access to a business center and meeting rooms. A complimentary breakfast is served on weekends. This Memphis hotel also offers a terrace, barbecue grills, and multilingual staff. A complimentary grocery shopping service and tour/ticket assistance can be provided. Onsite self parking is complimentary.

Homewood Suites Southwind - Hacks Cross is a smoke-free property.

A complimentary on-the-go breakfast is served between 7:00 AM and 9:00 AM on weekends.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available on weekends 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2002
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hacks Cross
Homewood Suites Hacks Cross
Homewood Suites Southwind
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind Hacks Cross Hotel
Homewood Suites Southwind Hacks Cross Hotel Memphis
Homewood Suites Southwind Hacks Cross Memphis
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind - Hacks Cross Hotel
Homewood Suites Southwind - Hacks Cross Memphis
Homewood Suites Southwind - Hacks Cross Hotel Memphis

Homewood Suites Southwind - Hacks Cross Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 212 out of 526 reviews
Rating 8 - Good. 121 out of 526 reviews
Rating 6 - Okay. 70 out of 526 reviews
Rating 4 - Poor. 71 out of 526 reviews
Rating 2 - Terrible. 52 out of 526 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Keosha

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
My stay went well
Stayed 2 nights in May 2025

6/10 Okay

Hayden

Stayed 3 nights in May 2025

2/10 Terrible

Carmen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Linwood

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful we loved ms Betty thank you for a wonderful stay can't wait to see you again.
Stayed 5 nights in May 2025

4/10 Poor

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Too hot for comfort!!!

3 nights stay at the hotel. 2 nights no A/C in Memphis. Area hotels were booked due to basketball tournament. Finally switced rooms the night before we left. Maintenance tried to service the unit to no avail. Breakfast crew were very nice and the food was good. Denise kept our spirits up and was extremely pleasant our entire visit. We were given a refund for 1 day but I feel it should have been for 2.
Stayed 3 nights in May 2025

2/10 Terrible

Shane

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pick Somewhere Else

Disaster from the time we arrived. First room had a dirty, broken toilet. The second room had a broken refrigerator. Third room, they gave me dirty flat sheets for the sofa bed.
Stayed 3 nights in May 2025

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities
Breakfast hostess chewed me out for using the egg spoon to scoop breakfast meat.
Stayed 1 night in May 2025

10/10 Excellent

NIKESHIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and comfortable
Stayed 2 nights in May 2025

4/10 Poor

Theresa

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty sheets were not changed. Room amenities were not ready for the amount of guest for the room. House cleaning did not come in to restock.
Stayed 2 nights in May 2025

6/10 Okay

David

Stayed 1 night in May 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities

So so

We have stayed here before 3 or 4 times this time, we've decided that we will not return to this property. The room above us had something crazy going on. My husband had to get up at four a m to go knock on their door. Leather chairs in the kitchen had been peeling and sheds all over the place.
Stayed 2 nights in May 2025

2/10 Terrible

Jacqueline

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Brenda, Ladoga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed several days and it was peaceful. The place was clean. Only slightly dated. We cooked and ate a few meals on site. The breakfast was good. We enjoyed our stay.
Stayed 6 nights in Apr 2025

10/10 Excellent

Brandon

Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Front desk accommodated us on our early arrival. Staff were friendly and recommended us where to eat. There was no hand cream in the room. We were told they ran out. No gel or bath soap. We had to buy soap and hand cream. Limited choices for breakfast but eggs, waffles and potatoes were tasty. There was a kitchenette+. Pillows were too soft for me. Overall a good stay and area had many restaurant choices
Stayed 4 nights in Apr 2025

6/10 Okay

Melanie

Stayed 1 night in Apr 2025

8/10 Good

Samekia

Stayed 1 night in Apr 2025

10/10 Excellent

Samekia

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my stay here. The staff had EXCELLENT customer service; from housekeeping, to the kitchen staff and the front desk receptionists. Didn’t too much care for the smell in the elevator, due to some guests having pets, but I will definitely book again
Stayed 3 nights in Apr 2025

6/10 Okay

Natasha

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Need an upgrade.

It was a one night stay at the last minute. The price was ok. The Hotel was clean. The bed was soft. I love the space. The staff was nice. The furniture is in bad condition and is in needs of updated bad. The sofa and chairs were awfully stained. You would not want to set on them. The chairs at the table, the leather, was all peel off. Make sure you park close to the side where your room is at. Very long walk if you don’t.
Stayed 1 night in Apr 2025

10/10 Excellent

Ty

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay went well, breakfast was included, security monitored the lot during after hours was a plus
Stayed 2 nights in Mar 2025

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Lacey

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That the Staff was amazing
Stayed 3 nights in Mar 2025

8/10 Good

Elizabeth

Liked: Staff & service
Stayed 2 nights in Mar 2025