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Hotel Indigo Memphis Downtown by IHG

3.5 star property

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Photo gallery for Hotel Indigo Memphis Downtown by IHG

Lobby
Lobby sitting area
Exterior
Lobby sitting area
Premium Room, 1 King Bed (Minifridge) | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet friendly

Explore the area

Map
22 N B.B. King Blvd, Memphis, TN, 38103
  • Beale Street
    ‪8 min walk‬
  • FedExForum
    ‪10 min walk‬
  • Bass Pro Shops at the Pyramid
    ‪16 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Minifridge)

Premium Room, 1 King Bed (Minifridge) | Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Room, 1 King Bed (Minifridge)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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About this property

Hotel Indigo Memphis Downtown by IHG

3.5-star hotel in Downtown Memphis
A restaurant, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a seasonal outdoor pool, and a 24-hour front desk.
Hotel Indigo Memphis Downtown by IHG offers 118 air-conditioned accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Indigo Memphis Downtown by IHG features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant. A 24-hour business center is on site at this 3.5-star property.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers gift shops/newsstands, discounted use of a nearby fitness facility, and a front-desk safe. Parking is available onsite for a surcharge.

Hotel Indigo Memphis Downtown by IHG is a smoke-free property.

Local cuisine breakfasts are available for a surcharge on weekdays between 8:00 AM and 1:00 PM and on weekends between 9:00 AM and 1:00 PM.
Biscuits & Jams - This diner specializes in southern cuisine and serves breakfast, brunch, and dinner. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 22 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Local cuisine breakfast available for a fee 8:00 AM to 1:00 PM on weekdays and 9:00 AM to 1:00 PM on weekends; USD 6 to 20 for adults and USD 6.50 to 7 for children
  • A restaurant

Restaurants on site

  • Biscuits & Jams

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 6.00 to 20.00 for adults, and USD 6.50 to 7.00 for children
  • Self parking fee: USD 22.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from September 01 to May 26
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Memphis Downtown
Indigo Memphis Downtown
Hotel Hotel Indigo Memphis Downtown Memphis
Memphis Hotel Indigo Memphis Downtown Hotel
Hotel Hotel Indigo Memphis Downtown
Hotel Indigo Memphis Downtown Memphis
Hotel Indigo
Indigo
Indigo Memphis By Ihg Memphis
Hotel Indigo Memphis Downtown
Hotel Indigo Memphis Downtown by IHG Hotel
Hotel Indigo Memphis Downtown an IHG Hotel
Hotel Indigo Memphis Downtown by IHG Memphis
Hotel Indigo Memphis Downtown by IHG Hotel Memphis

Hotel Indigo Memphis Downtown by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 794 out of 1523 reviews
Rating 8 - Good. 343 out of 1523 reviews
Rating 6 - Okay. 175 out of 1523 reviews
Rating 4 - Poor. 98 out of 1523 reviews
Rating 2 - Terrible. 113 out of 1523 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Chase

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Beware - you might not get a room!

I prepaid the room and parking charges, but when we showed up to check in, we were told there were no rooms...and the experience only went downhill from there. The front desk staff never apologized and kept saying it was our problem to solve; they could not have been less helpful or solution-oriented. They eventually "found" a room, but that was after over 30 minutes of discussion. I am also a front desk agent at a hotel, so I feel particularly well--qualified to note that nearly everything should have been handled better.
Stayed 1 night in Feb 2025

10/10 Excellent

Hilda

Good service
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Prince

Liked: Cleanliness, staff & service, property conditions & facilities
The music theme through the hotel was unique. The staff was very friendly and helpful.
Stayed 1 night in Feb 2025

8/10 Good

leslie a

Liked: Cleanliness, staff & service
Www
Stayed 2 nights in Feb 2025

10/10 Excellent

Idalberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Feb 2025

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Beale Street and stadiums. Liked the concept of using your room key in the elevator first before choosing your floor. Associate who checked me in said my room number out loud. Nobody was around but having worked in a hotel, this is a huge mistake. Not much in terms of places to eat close to the property. What was there had limited hours.
Stayed 3 nights in Feb 2025

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service
While the hotel's ambiance was eclectic and cute and the staff was friendly, there some property issues and understaffing. There was only one work elevator at the property. A couple told us that the elevator was out on Tuesday, February 11, 2025, when they arrived. We arrived on February 14th and departed on the 17th and the elevator was still not operable. Having only one operating elevator caused aggravating waits to go from the lobby to your respective room. The rooms were not regularly cleaned unless you called the front desk and requested that service, before 8 am. I called the service desk at 7:30 am on Saturday , but our room was not cleaned during our entire stay. Towels and washcloths had to be picked up from the front desk..
Stayed 3 nights in Feb 2025

10/10 Excellent

Chelsei

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Varnell, Yazoo City

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its was nice area
Stayed 1 night in Feb 2025

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kierra

Stayed 1 night in Feb 2025

6/10 Okay

Regan

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Traveled with group, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself and staff were great. Jefferson street is very unsafe and only two streets down. Other than this the hotel itself was very safe.
Stayed 1 night in Feb 2025

8/10 Good

Terrae

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, good people

Retro look. Comfortable room. Great people. Best Hotel gym I have visted in years
Stayed 1 night in Feb 2025

6/10 Okay

Robert

Stayed 1 night in Feb 2025

8/10 Good

Franchetta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the old but classy decor of the property.
Stayed 1 night in Dec 2024

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long wait times for elevator. Only one functional. A/C unit in room leaking water in the floor.So carpet/rug was damp from leaking a/c unit. Contacted front desk about a/c unit was told that she will send maintenance up to take a look. Maintenance never showed up. Price what was booked online was different from final receipt at checkout.
Stayed 1 night in Feb 2025

10/10 Excellent

Bianca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very nice and the room was cleaned very good. It’s also very accessible to a lot of downtown Memphis monuments.
Stayed 1 night in Feb 2025

10/10 Excellent

Sherkenna

Traveled with partner
Liked: Amenities
long elevator wait……one wasn’t working
Stayed 2 nights in Feb 2025

6/10 Okay

Phillip

Disliked: Property conditions & facilities, room comfort

Not great, Bob.

I booked a room with a king sized bed for a Valentines Day trip with my wife. We get there to check in and find out they don’t have our room available, they’ve overbooked, and we’ve been downgraded to a room with two full sized beds. I was sternly told that they do not have the room, it is what it is. I asked if we could get some sort of partial refund, free parking (parking was $22 found that out upon arrival ), or something. I was told by the associate that she would have to ask her manager, she couldn’t authorize anything (never got anything from the hotel). I ended up getting on Hotels.com chat support and was granted some onekey cash ($50) once we got to our room. Get to the room, it’s 62 degrees and the thermostat doesn’t work. I had to call and get maintenance to come up (they arrived quickly). The room was decently clean but felt a little dated, older tv…etc. The next morning we can’t get the shower to turn off. The handle keeps spinning. Shower pressure and sink pressure is bad too. We finally find a sweet spot where the shower just kind of drips instead of runs. We had paid for the breakfast at Biscuits and Jams but the lady at the front desk had only given me 1 set of the vouchers when I checked in, so I had to go back to the front desk and show my receipt (after a bit of back and forth) to get our other set of vouchers. Rain was flooding from the pool area into the carpeted hallway, loiterers in the lobby always asking me for the wifi password…
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025