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Hotel Napoleon Memphis

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Napoleon Memphis

Daily continental breakfast for a fee
Front of property
Lobby
Exterior
Restaurant

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
179 Madison Ave, Memphis, TN, 38139
  • AutoZone Park
    3 min walk
  • The Peabody Memphis
    3 min walk
  • Peabody Ducks
    3 min walk
  • Memphis, TN (MEM-Memphis Intl.)
    17 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, desk, iron/ironing board

Deluxe Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, desk, iron/ironing board

Superior Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, desk, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 Bedroom, Non Smoking

Premium Suite, 1 Bedroom, Non Smoking | Premium bedding, pillowtop beds, desk, iron/ironing board

Premium Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hyatt Centric Beale Street Memphis

Pool
Pet friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1282)
The price is $199
per night
$237 total
includes taxes & fees
Jan 7 - Jan 8
Hyatt Centric Beale Street Memphis

About this property

Hotel Napoleon Memphis

4-star hotel in Downtown Memphis
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center.
Hotel Napoleon Memphis offers 58 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 52-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a vending machine, and concierge services. Parking is available onsite for a surcharge.

Hotel Napoleon Memphis is a smoke-free property.

Continental breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekdays.
Archives - Onsite bistro.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 15 per day)
  • Covered valet parking on site (USD 35 per night)

Food and drink

  • Weekday continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 to 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Archives

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2016
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 12.00 to 17.00 per person
  • Covered self parking fee: USD 15.00 per day
  • Covered valet parking fee: USD 35.00 per night
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Winchester Hotel Memphis
Hotel Napoleon Memphis
Napoleon Memphis
Hotel Napoleon Memphis Hotel
Hotel Napoleon Memphis Memphis
Hotel Napoleon Memphis Hotel Memphis
Hotel Napoleon Ascend Hotel Collection
Hotel Napoleon an Ascend Hotel Collection Member

Hotel Napoleon Memphis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 419 out of 784 reviews" "
Rating 8 - Good. 225 out of 784 reviews" "
Rating 6 - Okay. 75 out of 784 reviews" "
Rating 4 - Poor. 44 out of 784 reviews" "
Rating 2 - Terrible. 21 out of 784 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Maya

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Uncomfortable. I’m not hard to please.
The staff was friendly, but the carpet in the room was dirty, the linens were not comfortable, and the pillows were awful. The first night I didn’t get any sleep because it was so hot. They have the thermostats in the rooms programmed so they can’t drop below 68 degrees. When we first got in our room, it was 81 degrees and somebody had to come in to fix it. It took an hour to cool off the room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ardena

Traveled with partner
Liked: Amenities
This was a beautiful property with friendly staff members. Walking distance to Beale street.
Stayed 3 nights in Sep 2024

8/10 Good

Rebecka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Rob

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location but return underway
Could be a nice hotel in a great location but lots of renovation work underway which meant no restaurant or bar or any food option other than to go elsewhere This was amplified by Hurricane Francine which forced us and 99% of people to remain indoors whilst we were there. We contacted the hotel to try and cancel 36 hours prior as it was pretty unsafe driving conditions but they said no any any refund. Combine the hurricane and their current state of refurbishment I thought they may have made an exception but no. Staff were pleasant and helpful on arrival. Will not be returning..
Stayed 1 night in Sep 2024

10/10 Excellent

steffaney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Treshon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

MARSHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great area close to Beale Street. (10-15 minute walk). Parking is next door in a garage using cell phone check in process. Hotel is undergoing MAJOR renovation which includes entire lobby so check in is a little confusing at first but fine. Staff is great, very nice folks. Hot hot water in shower (wonderful!)
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel. Will definitely be back.
Stayed 1 night in Aug 2024

6/10 Okay

Dragan

Traveled with family
Liked: Amenities
The customer service team was friendly and helpful 😀
Stayed 1 night in Aug 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, clean despite the amount of work they had going on at the time of our visit. Rocky was super helpful and told us the good places to eat and drink. We would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Hotel Napoleon
The room was very nice and comfortable. However, the hotel is undergoing renovations. A nice hotel that’s going to be even better! It’s next door to the baseball stadium. We could watch the fireworks after the game in the reflection of the building across the street. Within walking distance of Mississippi River, the Peabody ducks, and Beale Street
Stayed 1 night in Aug 2024

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You were able to attend the show at night in the hotel for free.
Stayed 2 nights in Jul 2024

8/10 Good

Wil, Maben

Liked: Cleanliness, property conditions & facilities
It was ok.
Stayed 1 night in Aug 2024

6/10 Okay

Kenji

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The lobby is being refurbished at this time. Lots of construction. The food available was therefore minimal. You may want to confirm the construction is completed before booking. The location is very good, just far enough from Beale St to avoid noise, but close enough to easily walk. We could also walk to Sun Records. The room was fine, though more lighting in the room would be appreciated. It was quite dark.
Stayed 5 nights in Jul 2024

8/10 Good

Gwendolyn, Plainfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was unfortunately whilst they were renovating the property, that beong said the room was comfortable and clean. The only thing I would like to see would be that the parking be either included or reduced for hotel guests. Definitely a keeper.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angie

Liked: Cleanliness, property conditions & facilities
I absolutely loved this hotel!! There was some construction for the new bar and restaurant but I can’t wait to see the renovations!!!
Stayed 1 night in Aug 2024

6/10 Okay

Shanttle

Traveled with family and small children
Liked: Cleanliness
The air wasn't working in my room or the second room. The third room was a double queen. So I got charged for premium suite and ended up with a double queen room. When I asked was I going to get refunded the difference in price. I was told no becuase I already paid. That is horrible customer service. Me and my family will not be back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Brian

Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

D.j.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even with the property under renovation, it was great! The staff was super friendly and helpful.
Stayed 3 nights in Jul 2024

8/10 Good

Gregory

Stayed 2 nights in Jul 2024

10/10 Excellent

George Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Kavitha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 4 nights in July on our first trip to Memphis. Very friendly staff. Check in/Check out were very smooth. Received a sweet welcome gift package. Housekeeping done everyday and room was clean. Only issues were bathtub not draining well and desk phone not working. Wasn't a dealbreaker and didn't take anything away from our experience. Highly recommend.
Stayed 4 nights in Jul 2024