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Hu. Hotel

3.5 star property

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Photo gallery for Hu. Hotel

Restaurant
Property entrance
Premium bedding, in-room safe, individually decorated
Lobby
Food and drink

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available
$115
includes taxes & fees
Feb 10 - Feb 11

Explore the area

View in a map
79 Madison Avenue, Memphis, TN, 38103
  • Place, The Peabody Memphis
    ‪3 min walk‬
  • Place, Peabody Ducks
    ‪5 min walk‬
  • Place, Beale Street
    ‪6 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for One Queen Guestroom

Premium bedding, in-room safe, individually decorated

One Queen Guestroom

8.4 out of 10
Very good
(59 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Guestroom

King Guestroom | Premium bedding, in-room safe, individually decorated

King Guestroom

8.8 out of 10
Excellent
(63 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Double Guestroom

Premium bedding, in-room safe, individually decorated

Two Double Guestroom

8.8 out of 10
Excellent
(79 reviews)
  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for ADA Two Double Guestroom

Premium bedding, in-room safe, individually decorated

ADA Two Double Guestroom

9.0 out of 10
Wonderful
(14 reviews)
  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for King Junior Suite

King Junior Suite | Premium bedding, in-room safe, individually decorated

King Junior Suite

8.0 out of 10
Very good
(41 reviews)
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King One Bedroom Suite

Premium bedding, in-room safe, individually decorated

King One Bedroom Suite

7.4 out of 10
Good
(17 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Hu. Hotel

3.5-star hotel in Downtown Memphis
This smoke-free hotel features a fitness center, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include conference space, concierge services, and a 24-hour front desk.
Hu. Hotel offers 110 accommodations with safes and designer toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Hu. Hotel features a fitness center, a terrace, and concierge services. Event facilities measuring 3000 square feet (279 square meters) include conference space. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Art Deco hotel also offers discounted use of a nearby fitness facility, a front-desk safe, and an elevator. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in August 2021.

Hu. Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hu. Roof - Onsite rooftop bar. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 22 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 15.99 for adults and USD 10 for children
  • A bar/lounge

Restaurants on site

  • Hu. Roof

Things to do

  • Gym
  • Piano

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,000 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 17 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1905
  • Renovated entire property - August 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

The property charges 2.74 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.99 for adults and USD 10 for children
  • Covered self parking fee: USD 22 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2.74 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hu. Hotel Memphis
Madison Hotel Memphis
Madison Memphis
Hu. Memphis
Hu. Hotel Hotel
Hu. Hotel Memphis
Hu. Hotel Hotel Memphis

Hu. Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 926 out of 1699 reviews
Rating 8 - Good. 393 out of 1699 reviews
Rating 6 - Okay. 223 out of 1699 reviews
Rating 4 - Poor. 81 out of 1699 reviews
Rating 2 - Terrible. 76 out of 1699 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Alice

Stayed 1 night in Oct 2025

6/10 Okay

Andrew

Traveled with group
Room was just basic and the carpet was in need of a deep clean. Bed comfy and room was quiet. Staff were friendly. Only major downside is that they put your credit card on hold for over £500 whilst staying. If you are on a budget beware.
Stayed 7 nights in Oct 2025

6/10 Okay

Shirley

Stayed 1 night in Oct 2025

8/10 Good

Kayla

The receptionist Ebony was amazing! She turned around what started as an awful trip. She was very accommodating and ensured that we were taken care of. Initially we booked the ADA double room, which we were not happy with when we arrived. The carpet had multiple stains. The toilet was loose and shifted each time it was used. The showers had no doors or a clear distinction from the entire bathroom floor and the shower floor, just a shower head. This was not photographed in the pictures shown when we booked. The sink was also clogged and the handles had gunk around them, as if it hadn’t been cleaned. I was very unhappy with the room and had decided to pack up my things and cut my vacation short-only after staying for 1 night. I went to the front desk to check out multiple days early and that’s when I met Ebony and things were drastically turned around. She seen I was very unhappy and near tears from the disappointment in having to cut my trip short due to the things listed above. She immediately jumped into action and asked me what could she do to make things better and to keep my vacation going. She offered an upgraded room and gave an entire itinerary on things to do nearby. She was more than willing to help. I stayed because of her. Her willingness to help didn’t stop there. She continued to reassure me that she would take care of anything i needed. Each time I passed her she greeted me with a smile and asked how I was doing. Very grateful for her. She’s the best!!!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Roberta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have the breakfast as we made plans to leave early, but everybody was very friendly and helpful and certainly enjoyed it so much! We will be back!
Stayed 1 night in Oct 2025

8/10 Good

Lisa, Elm Creek

Stayed 1 night in Oct 2025

2/10 Terrible

Nico

Disliked: Cleanliness, amenities
The workers were nice but the hotel and room were very dirty. The hallways of the hotel seem like they haven’t been vacuumed since 1920. Our bed was comfortable but the carpet was stained in multiple places which leaves you questioning how long it’s been since it last seen a carpet cleaner. Last but not least, there was a gigantic wad of hair left in the shower drain and that pretty much speaks for itself on cleanliness. Again workers were very sweet, the rest was disappointing.
Stayed 1 night in Oct 2025

10/10 Excellent

Phiandrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop was nice
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2025

10/10 Excellent

Minnie

Liked: Staff & service
Hotel Staff were amazing, the room was okay, but old carpet and needed a new make over. The hotel us old, but rich in history, just need updates for better guests comfort.
Stayed 2 nights in Oct 2025

10/10 Excellent

Meltavius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Lauryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Teri

Stayed 1 night in Oct 2025

8/10 Good

Marcey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. The staff were friendly and helpful. Convenient parking. The only downside was breakfast. We came down 1/2 hour before closing and there was very little hot food left. What was there was lukewarm and tasteless. We would stay there again but plan breakfast elsewhere.
Stayed 4 nights in Oct 2025

8/10 Good

Rob

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Oct 2025

10/10 Excellent

Shonquise

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

stephen

Stayed 1 night in Oct 2025

8/10 Good

DaCorey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel and the rooftop bar is top tier
Stayed 1 night in Sep 2025

10/10 Excellent

Nicky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a room upgrade to a suite. Staff couldn’t be more helpful. Great location in central Memphis.Close to Beal Street and riverfront so perfect for us. Highly recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrea Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent you couldn’t ask for nicer staff, everyone I encountered was very helpful and friendly towards me… there was an issue with my check in the first night there was a slight mix up, and it was corrected by the front desk and my booking agent, I was very happy to be upgraded to the king sized suite… I made use of the upstairs roof top bar 2 nights where I got another fab service, my room was very big and very comfortable and I had a nice view of the River…this hotel was in the heart of downtown Memphis so it was easy to get around I made use of the trolley that will take you up and down Main street to some of the attractions, I really enjoyed my trip
Stayed 5 nights in Oct 2025

8/10 Good

Andrea

Liked: Cleanliness
Stayed 4 nights in Oct 2025

10/10 Excellent

LaJeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great. Roof top had amazing view of the Mississippi River. Room was spacious and clean. Staff was friendly and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was not there very long but a nice place to stay
Stayed 1 night in Oct 2025

8/10 Good

Michael

Stayed 1 night in Oct 2025