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Hu. Hotel

3.5 star property

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Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Pet friendly
  • Breakfast available
  • Housekeeping

Explore the area

Map
79 Madison Avenue, Memphis, TN, 38103
  • Peabody Ducks
    ‪6 min walk‬
  • Beale Street
    ‪9 min walk‬
  • FedEx Forum
    ‪14 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪17 min drive‬

Room options

View all photos for One Queen Guestroom

Premium bedding, in-room safe, individually decorated

One Queen Guestroom

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Guestroom

King Guestroom | Premium bedding, in-room safe, individually decorated

King Guestroom

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Double Guestroom

Premium bedding, in-room safe, individually decorated

Two Double Guestroom

  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for ADA Two Double Guestroom

Premium bedding, in-room safe, individually decorated

ADA Two Double Guestroom

  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for King Junior Suite

King Junior Suite | Premium bedding, in-room safe, individually decorated

King Junior Suite

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King One Bedroom Suite

Premium bedding, in-room safe, individually decorated

King One Bedroom Suite

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hu. Hotel

3.5-star hotel in Downtown Memphis
This smoke-free hotel features a fitness center, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include conference space, concierge services, and a 24-hour front desk.
Hu. Hotel offers 110 accommodations with safes and designer toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Hu. Hotel features a fitness center, a terrace, and concierge services. Event facilities measuring 3000 square feet (279 square meters) include conference space. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Art Deco hotel also offers discounted use of a nearby fitness facility, a front-desk safe, and an elevator. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in August 2021.

Hu. Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hu. Roof - Onsite rooftop bar. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 22 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 15.99 for adults and USD 10 for children
  • A bar/lounge

Restaurants on site

  • Hu. Roof

Things to do

  • Gym
  • Piano

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,000 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 17 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1905
  • Renovated entire property - August 2021
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

The property charges 2.74 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.99 for adults and USD 10 for children
  • Covered self parking fee: USD 22 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2.74 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hu. Hotel Memphis
Madison Hotel Memphis
Madison Memphis
Hu. Memphis
Hu. Hotel Hotel
Hu. Hotel Memphis
Hu. Hotel Hotel Memphis

Hu. Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 550 out of 1101 reviews
Rating 8 - Good. 257 out of 1101 reviews
Rating 6 - Okay. 162 out of 1101 reviews
Rating 4 - Poor. 78 out of 1101 reviews
Rating 2 - Terrible. 54 out of 1101 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great location in Memphis and nice facility with helpful staff; however, they ran out of breakfast food very early and also closed the rooftop bar early without warning.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Willie

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Property conditions & facilities, room comfort
A keeper
We loved it. Close to everything we wanted to see and do.
Stayed 2 nights in Dec 2024

10/10 Excellent

Josh

Stayed 2 nights in Dec 2024

10/10 Excellent

Daris

Stayed 1 night in Dec 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No parking on premises
Parking was not on the premises as stated. No coffee maker or microwave was in the room.
Stayed 1 night in Dec 2024

6/10 Okay

Robin

Traveled with family
Disliked: Staff & service
Not worth the money..
Stayed 1 night in Dec 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was Downtown Memphis
Stayed 2 nights in Nov 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jolene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly. We were there for my son to run in the St. Jude’s Marathon. The staff wished him well and asked him how he did after it was over. They congratulated him for a job well done.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay -walking distance to Beale St
Great location, comfy bed and pillow, and clean. Good hot breakfast too!
Stayed 1 night in Dec 2024

10/10 Excellent

Meka

Stayed 1 night in Nov 2024

8/10 Good

Kaylee

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Phil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay for the St. Jude Marathon weekend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Warren

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great staff!
Stayed 2 nights in Dec 2024

10/10 Excellent

Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Clean
The staff was wonderful! They were very friendly and helpful. Our room was clean. The bed was high off the ground so it did make getting into a challenge. But the bed was comfortable. We have stayed here before and would stay here again.
Stayed 2 nights in Dec 2024

6/10 Okay

Amber

Stayed 1 night in Jul 2024

6/10 Okay

Crystal Di

Traveled with group, Traveled with partner
Disliked: Staff & service
Not helpful staff, not even extra soap. Bar staff rude. Confusing parking. Dirty outside
Stayed 3 nights in Sep 2024

8/10 Good

John

6/10 Okay

Charlanda

Traveled with partner
Disliked: Property conditions & facilities
I usually enjoy staying at this property, but my experience this time was quite different. The elevators had a strong smell of marijuana, and when I visited the rooftop, it felt more like a fire hazard. Due to the cold weather, everyone was inside, which is understandable, but the presence of a DJ and the lack of crowd control turned the rooftop into a small club atmosphere. Even when I went outside to the roof, there were individuals smoking marijuana. Additionally, there was only one bartender available on the rooftop, and there was no manager or security in sight.
Stayed 2 nights in Nov 2024

8/10 Good

Jackson

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, this is probably one of the better places to stay in Memphis!
Stayed 1 night in Dec 2024

10/10 Excellent

Brandy

Traveled with family
Liked: Staff & service, room comfort
Staff was very friendly & helpful,breakfast was great,carpet needs cleaning! But overall comfortable! Good place to stay!
Stayed 4 nights in Nov 2024

6/10 Okay

Breann

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and the staff was very friendly but they didn’t have any keys which wasn’t a huge deal because we were just there to sleep and leave the next morning. But they didn’t have any water anywhere to buy, not a vending machine or pantry so we had to DoorDash some. The area was very noisy and clearly not safe which is why we opted for DoorDash and not going back out for water. We won’t be staying there again when we come back through town.
Stayed 1 night in Nov 2024