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Hyatt Place Memphis Primacy Park

3.0 star property

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Photo gallery for Hyatt Place Memphis Primacy Park

Free daily buffet breakfast
Premium bedding, down comforters, in-room safe, desk
Bar (on property)
Seasonal outdoor pool, sun loungers
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
$112
includes taxes & fees
Oct 7 - Oct 8

Explore the area

View in a map
1220 Primacy Pkwy, Memphis, TN, 38119
  • Place, Baptist Memorial Hospital-Memphis
    ‪5 min drive‬
  • Place, Memphis Botanic Garden
    ‪7 min drive‬
  • Place, University of Memphis
    ‪9 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, Multiple Beds

Premium bedding, down comforters, in-room safe, desk

Room, Multiple Beds

8.0 out of 10
Very good
(87 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(77 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Specialty)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Specialty)

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Specialty)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (Specialty)

7.6 out of 10
Good
(34 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place Memphis Primacy Park

Memphis hotel with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free area shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hyatt Place Memphis Primacy Park offers 128 accommodations with DVD players and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hyatt Place Memphis Primacy Park features a 24-hour fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 1173 square feet (109 square meters) include conference space. This business-friendly hotel also offers a vending machine, concierge services, and laundry facilities. A complimentary area shuttle within 3 mi is available for guests. Parking is available onsite for a surcharge.

Hyatt Place Memphis Primacy Park is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Memphis Primacy Park has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Self parking on site (USD 7 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,173 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Built in 1996
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 7 per day
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from April 01 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Memphis Primacy Park
Hyatt Place Primacy
Hyatt Place Primacy Hotel
Hyatt Place Primacy Hotel Memphis Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Primacy Park Hotel
Hyatt Place Primacy Park
Hyatt Place Memphis Primacy Parkway Hotel Memphis
Hyatt Memphis Primacy Parkway
Hyatt Memphis Primacy Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Memphis Primacy Park Memphis
Hyatt Place Memphis Primacy Park Hotel Memphis

Reviews

Hyatt Place Memphis Primacy Park Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 459 out of 1022 reviews
Rating 8 - Good. 224 out of 1022 reviews
Rating 6 - Okay. 152 out of 1022 reviews
Rating 4 - Poor. 89 out of 1022 reviews
Rating 2 - Terrible. 98 out of 1022 reviews

Reviews

8/10 Good

Brandon

Stayed 1 night in Jul 2025

10/10 Excellent

Jen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Check in was smooth and simple. Had a drink at the bar on 6/29, and the lady running the front desk was a great conversationalist. The room was clean and pleasant, and the water pressure in the shower was amazing. Breakfast was hot and fresh, and the staff were all very friendly and attentive.
Stayed 1 night in Jun 2025

4/10 Poor

Aleesha

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The shower was pretty gross, mold in the corner door was scratched down the the bare wood. Found a cockroach on the floor. The gold out bed was broken making it very hard to sleep on.
Stayed 2 nights in Jun 2025

6/10 Okay

Joseph

Business traveler
Stayed 3 nights in Jun 2025

10/10 Excellent

Bonnie, Carthage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place to stay. Very clean, quiet and had great water pressure
Stayed 1 night in Jun 2025

8/10 Good

Jeannie

Traveled with family
Liked: Cleanliness, room comfort

Positve Stay

Good for the price. This was not a planned stop. Staff friendly, room large and spacious. Bathroom clean. Just needed to update the furniture, looks very old and used. Bed was clean and room was cold.
Stayed 1 night in Jun 2025

10/10 Excellent

Jack, Lebanon

Stayed 1 night in Jun 2025

4/10 Poor

Charlee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Antonio

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Nothing
Stayed 1 night in Jun 2025

10/10 Excellent

Terriana

Liked: Cleanliness, staff & service, property conditions & facilities
They rooms and everything was just perfect 😌
Stayed 1 night in Jun 2025

8/10 Good

Ashley

Stayed 1 night in Jun 2025

6/10 Okay

Ashley

Traveled with family
Ok for a quick 1 night stop over
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Shaterricka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful
Stayed 2 nights in Jun 2025

6/10 Okay

Pat

Stayed 1 night in Jun 2025

4/10 Poor

Whitney

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
A lot of rust in the rooms. Wifi was out and the floors were sticky.
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The guest service supervisor was great. The systems were down when we tried to check in so we had to wait about 30 minutes for them to come back and as soon as they came up she let us know and got us to our room quickly!
Stayed 1 night in Jun 2025

8/10 Good

Wonita, Troup

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Charge for parking, 100 for accidental fee, and double beds are full size beds. Very small. 3rd party over booked hotel and they gave us the small beds.
Stayed 1 night in Jun 2025

8/10 Good

Andre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities

Mildew/mold

The room smelled terribly of damp or mildew/mold. The bathroom fan didn’t work and had visible black mold on it. Bed was comfy though
Stayed 1 night in Jun 2025

10/10 Excellent

Courtney

Stayed 1 night in Jun 2025

10/10 Excellent

Tonicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 2 nights in Jun 2025

8/10 Good

Bobby

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Mamoun

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Many teenagers guest were talking and laughing loudly at the front of the hotel around 1:00am
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay there. Staff was friendly and eager to help if needed. It was clean and well taken care of. My only regret was not staying there our first night in Memphis. Great job Hyatt place. Will definetly stay here next time if we make it back to Memphis.
Stayed 2 nights in Jun 2025