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Hyatt Place Memphis Primacy Park

3.0 star property

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Photo gallery for Hyatt Place Memphis Primacy Park

Free daily buffet breakfast
Seasonal outdoor pool, sun loungers
Lobby
Bar (on property)
Premium bedding, down comforters, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
$112
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
1220 Primacy Pkwy, Memphis, TN, 38119
  • Place, Baptist Memorial Hospital-Memphis
    ‪5 min drive‬
  • Place, Memphis Botanic Garden
    ‪7 min drive‬
  • Place, University of Memphis
    ‪9 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, Multiple Beds

Premium bedding, down comforters, in-room safe, desk

Room, Multiple Beds

8.0 out of 10
Very good
(87 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

8.4 out of 10
Very good
(78 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Specialty)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Specialty)

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Specialty)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (Specialty)

7.6 out of 10
Good
(34 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place Memphis Primacy Park

Memphis hotel with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free area shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hyatt Place Memphis Primacy Park offers 128 accommodations with DVD players and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hyatt Place Memphis Primacy Park features a 24-hour fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 1173 square feet (109 square meters) include conference space. This business-friendly hotel also offers a vending machine, concierge services, and laundry facilities. A complimentary area shuttle within 3 mi is available for guests. Parking is available onsite for a surcharge.

Hyatt Place Memphis Primacy Park is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Memphis Primacy Park has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Self parking on site (USD 7 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,173 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Built in 1996
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 7 per day
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from April 01 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Memphis Primacy Park
Hyatt Place Primacy
Hyatt Place Primacy Hotel
Hyatt Place Primacy Hotel Memphis Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Primacy Park Hotel
Hyatt Place Primacy Park
Hyatt Place Memphis Primacy Parkway Hotel Memphis
Hyatt Memphis Primacy Parkway
Hyatt Memphis Primacy Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Memphis Primacy Park Memphis
Hyatt Place Memphis Primacy Park Hotel Memphis

Hyatt Place Memphis Primacy Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 456 out of 1010 reviews
Rating 8 - Good. 221 out of 1010 reviews
Rating 6 - Okay. 151 out of 1010 reviews
Rating 4 - Poor. 86 out of 1010 reviews
Rating 2 - Terrible. 96 out of 1010 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Vanessa

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Clean and okay rooms. Bathrooms are abit small. The hotel needs the remodel they are currently under. Didn't love you have to pay $7 parking each night you stay there. Their laundry facilities are not working as of 7/22/25. I won't be staying at this location again.
Stayed 2 nights in Jul 2025

6/10 Okay

Cleopatra

Disliked: Staff & service, property conditions & facilities
I’ve stayed here a couple of times in the recent past. The room was great and the bed slept very good. First time there was a water leak behind the front desk near the elevator. Second time everything was great. But on the 21st the system was down and several other guests were sitting around the lobby when I entered. The front desk staff was on the phone, and once she hung up she offered no explanation or ETA.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed with this Hyatt location.

Memphis Primacy Park location. I was very disappointed because Hyatt Place is usually amazing. My air conditioner was barely functional. I had to ice my cooler to keep drinks cold because the refrigerator wasn’t working probably. My comforter had a stain on it when I got there. I asked for room service on the second day. The bed was made up with the same exact cover with the stain on it. They tried to hide the stain and tuck it. They did not leave clean towels . The carpet was filthy. The shower head screamed the entire time we showered. I had to pay a $7 daily for u unsecured parking. The staff was friendly but the service was horrible. I do NOT recommend this location because many members of my group had similar complaints. We had a total of 7 rooms.
Stayed 3 nights in Jul 2025

10/10 Excellent

Isain

Stayed 2 nights in Jul 2025

6/10 Okay

Nancy

Traveled with group
Liked: Staff & service
Disliked: Cleanliness

First timers to the Hyarr and Memphis

The only complaint was the rooms weren't given clean linens daily unless we asked. Also the trash was not taken out. We had to ask for towels as well as linen. The breakfast was excellent. Other than that we had a very good stay.
Stayed 5 nights in Jul 2025

4/10 Poor

Jenay

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, this hotel cost a lot more than it was worth. Service was subpar, repairs were being done, no one came to clean our rooms the three days we were there so we had to go and ask for towels, and we only got two sets more for 6 people. Also, parking was $7 per day in the lot. For that price, book the Courtyard next door instead.
Stayed 3 nights in Jul 2025

6/10 Okay

Jaimie

Disliked: Cleanliness, amenities
Waited for check in beyond 3:00pm on day of arrival. They said they were still cleaning and getting rooms ready. Checkout was hours earlier. Get to the room and food particles from previous guests all over floor, lights burnt out and maintenance came to change. them. Pictures online of facility much different than in person. Boards on floor covering holes on 1st floor. Said they were doing some construction. Elevator had debris on floor,was never cleaned 3 days we were there. Entire place needs a deep cleaning.
Stayed 2 nights in Jul 2025

8/10 Good

Tyler

Traveled with family
Liked: Cleanliness, staff & service, amenities
This was a great hotel overall. It surely does have some things that’s need to be updated but other than that I don’t have anything negative to say. Good location, good parking. Was here for a Family Reunion and everything was okay.
Stayed 3 nights in Jul 2025

6/10 Okay

Jaren

Traveled with family
Liked: Staff & service
Disliked: Room comfort

Learn the area before you stay

It’s posted you have to pay to park, which is insane cause it’s looks like it’s there property and I’m not sure what your paying for to park. Another thing I don’t like is they don’t offer coffee all day like any other Hyatt. Service wasn’t that bad and it’s under a little remodel which is badly needed cause that Hyatt is not the same as any other I stayed in.
Stayed 1 night in Jul 2025

2/10 Terrible

Jessica

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jul 2025

6/10 Okay

vickie

Liked: Cleanliness

Hotel likes and not

We needed a microwave and the room didn’t have one. Was very disappointed that we had to pay to park in the parking lot and the air conditioning did not work well. They have a pretty good breakfast. To park it was $7.00 to park and then an additional service fee. Probably will not stay there again
Stayed 1 night in Jul 2025

8/10 Good

Johnda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rahul, Jacksonville

Stayed 1 night in Jul 2025

10/10 Excellent

Rahul, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Will come back ti stay here every time i come visit memphis for business trip..!
Stayed 1 night in Jul 2025

4/10 Poor

Amber

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

A place to sleep

The Gentleman that helped me when i arrived didnt tell me that you had to pay for parking separately, when i got in to the room it was very musty which made it arink horribly.. the beds were damp when they were layed in.
Stayed 1 night in Jul 2025

6/10 Okay

Terry

Disliked: Amenities
TV didn't work--staff told me to fix it myself. Staff not friendly.
Stayed 5 nights in Jul 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Christopher

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
For a ONE night stay it’s okay. Room is very spacious, very outdated furniture and breakfast food is not good quality. Definitely only for a one night stay .
Stayed 1 night in Jul 2025

10/10 Excellent

Calvin

Stayed 1 night in Jul 2025

2/10 Terrible

Mehmet

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at this Hyatt Place and was extremely disappointed. The entire place stinks with a musty, unpleasant odor that hits you as soon as you walk in. The carpets are old, stained, and look like they haven’t been cleaned in years. The room didn’t feel clean, and the air felt stuffy and damp the whole time. It’s honestly uncomfortable to stay here, and I couldn’t wait to leave. Definitely not the quality you expect from Hyatt. Save yourself the headache and stay away from this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

tracy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice and roomy .. the breakfast was very good. I would stay there again....
Stayed 2 nights in Jul 2025

10/10 Excellent

Tiriah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Jordan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury of the Living

Enjoyed everything about the property. I really didn't likt the fact of paying for parking.
Stayed 1 night in Jul 2025

4/10 Poor

Yazmin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
parking was extra
Stayed 1 night in Jul 2025

6/10 Okay

Margie

Business traveler
Liked: Cleanliness
Buyer beware. Property itself? Fine. Staff? Great. Parking? THIS HOTEL IS LOCATED IN A SUBURB!!! THERE IS PLENTY AND I MEAN PLENTY OF SPACE FOR PARKING!! They charge a HIDDEN FEE $7/day. I stayed at three other equal in amenities and of similar in size and corporate/chain quality. NONE of the other major hotels in the area charge for parking! Ut wasn't like it was in a covered garage or security gate controlled/patrolled. It is a FEE of greed and not necessary. Do NOT STAY here unless you like given this corporation an extra $7 for nothing! Stay at one of the other majors who do NOT charge an unnecessary parking fee.
Stayed 4 nights in Jul 2025