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Hyatt Place Memphis Primacy Park

3.0 star property

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Photo gallery for Hyatt Place Memphis Primacy Park

Free daily buffet breakfast
Seasonal outdoor pool, sun loungers
Premium bedding, down comforters, in-room safe, desk
Bar (on property)
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$112
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
1220 Primacy Pkwy, Memphis, TN, 38119
  • Place, Lichterman Nature Center
    ‪8 min walk‬
  • Place, Wolbrecht Tennis Center
    ‪11 min walk‬
  • Place, The Crystal Shrine Grotto
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, Multiple Beds

Premium bedding, down comforters, in-room safe, desk

Room, Multiple Beds

8.0 out of 10
Very good
(89 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(83 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Specialty)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Specialty)

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Specialty)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (Specialty)

7.6 out of 10
Good
(35 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 1 King Bed

King Room with Sofa Bed

  • Sleeps 4

Two Double Room with Sofa Bed

  • Sleeps 6

Accessible King Bed/Tub (with Sofa Bed)

  • Sleeps 4

Specialty Two Double Room with Sofa Bed

  • Sleeps 6

Specialty King Room with Sofa Bed

  • Sleeps 4

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About this property

Hyatt Place Memphis Primacy Park

Memphis hotel with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free area shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hyatt Place Memphis Primacy Park offers 128 accommodations with DVD players and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hyatt Place Memphis Primacy Park features a 24-hour fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 1173 square feet (109 square meters) include conference space. This business-friendly hotel also offers a vending machine, concierge services, and laundry facilities. A complimentary area shuttle within 3 mi is available for guests. Parking is available onsite for a surcharge.

Hyatt Place Memphis Primacy Park is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Memphis Primacy Park has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Self parking on site (USD 7 per day)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,173 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Built in 1996
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 7 per day
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from April 01 to October 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Memphis Primacy Park
Hyatt Place Primacy
Hyatt Place Primacy Hotel
Hyatt Place Primacy Hotel Memphis Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Primacy Park Hotel
Hyatt Place Primacy Park
Hyatt Place Memphis Primacy Parkway Hotel Memphis
Hyatt Memphis Primacy Parkway
Hyatt Memphis Primacy Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Memphis Primacy Park Memphis
Hyatt Place Memphis Primacy Park Hotel Memphis

Hyatt Place Memphis Primacy Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 468 out of 1011 reviews
Rating 8 - Good. 220 out of 1011 reviews
Rating 6 - Okay. 145 out of 1011 reviews
Rating 4 - Poor. 84 out of 1011 reviews
Rating 2 - Terrible. 94 out of 1011 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Really the ONLY negative comment I have is the doors to the rooms are loud when they open & especially when they close. Over all great!!
Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia

Stayed 2 nights in Oct 2025

8/10 Good

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

William

Stayed 2 nights in Oct 2025

10/10 Excellent

shawn Nathaneal, Bethel Spring

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was everything! The bed was beyond amazing. If I could stick it in my car and take it home I would have purchased it. Bedding was delightful clean bright soft and warm. Shower was perfect temperature and pressure. Soaps provided smelled great and left my hair soft. Coffee in the room was fantastic. A fantastic place to stay.
Stayed 1 night in Oct 2025

10/10 Excellent

SHO

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Bonnie

Stayed 1 night in Sep 2025

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking. The property charges $7.00 a night for guest parking. I understand paying for guest parking at downtown hotels due to limited parking spaces usually located at parking garages. But parking spaces at suburban hotels are not at parking garages but on property so why charge? I have come to Memphis for the last 5 years in September to attend the Southern Heritage Classic. I stay 3 nights (Thursday - Saturday). This parking charged adds an extra $21.00 on my bill. I don’t care for it, but I really enjoy my stay at the property. But now being retired I may have to seek hotels with more inclusive fees.
Stayed 2 nights in Sep 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't use
Stayed 1 night in Sep 2025

8/10 Good

ebonie

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Sep 2025

10/10 Excellent

ebonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it very much
Stayed 1 night in Sep 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Jana

Liked: Cleanliness, staff & service
The place is great. However was not expecting or prepared to have to pay an additional $100 at check in!
Stayed 1 night in Sep 2025

6/10 Okay

Megan

Traveled with family
Disliked: Amenities, property conditions & facilities
Unlike other Hyatt properties I have stayed at, this one smelled, had very dirty carpets, and we had ants and a roach in our room. We brought a box of cookies into our room and the next morning there were ants in the box, all over the table, and on the sofa. Not impressed at all by this hotel.
Stayed 2 nights in Sep 2025

4/10 Poor

Hillel

Disliked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service
Good value
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Aug 2025

10/10 Excellent

brandon

Stayed 1 night in Sep 2025

8/10 Good

marvin

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The stay was comfortable and the property very nice. The night staff at check-in was completely inattentive, but was at least there. The drink selection in the “Market” was very limited. You could have any soft drink you wanted, as long as all you want is Pepsi or Mountain Dew. I didn’t. WORST COFFEE EVER! Next time I will find something else.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eddie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service

Everyone at the front desk from check in to check out were very pleasant and helpful.
Stayed 3 nights in Aug 2025

6/10 Okay

Kenneth, San Francisco

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
A bit worn… sink didn’t drain.
Stayed 1 night in Sep 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Monette

Business traveler
Liked: Cleanliness
This is a Hyatt, it’s older and my room smelled like cigarette smoke. The staff was polite, it serves its purpose if you need something quick. However, breakfast hours were pretty odd but the time I went downstairs around 9:30 they were shutting everything down.
Stayed 1 night in Aug 2025

8/10 Good

Josh

Stayed 2 nights in Sep 2025