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Hyatt Place Memphis Primacy Park

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Place Memphis Primacy Park

Seasonal outdoor pool, sun loungers
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Lobby
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Breakfast included
  • Pool
  • Pet friendly
  • Housekeeping

Explore the area

Map
1220 Primacy Pkwy, Memphis, TN, 38119
  • Regional One Health East Campus
    ‪5 min drive‬
  • Shelby Farms Park
    ‪5 min drive‬
  • Baptist Memorial Hospital-Memphis
    ‪5 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds

Premium bedding, down comforters, in-room safe, desk

Room, Multiple Beds

7.8 out of 10
Good
(72 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

8.4 out of 10
Very good
(69 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Specialty)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Specialty)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Specialty)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (Specialty)

7.8 out of 10
Good
(23 reviews)
  • Sleeps 6
  • 2 Double Beds

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Lobby

La Quinta Inn & Suites by Wyndham Memphis I-240

Pool
Breakfast included
Pet friendly
Parking included
4.5 out of 5, Wonderful, (123)
The price is $92
per night
$111 total
includes taxes & fees
Feb 2 - Feb 3
La Quinta Inn & Suites by Wyndham Memphis I-240

About this property

Hyatt Place Memphis Primacy Park

Memphis hotel with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free area shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hyatt Place Memphis Primacy Park offers 128 accommodations with DVD players and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hyatt Place Memphis Primacy Park features a 24-hour fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 1173 square feet (109 square meters) include conference space. This business-friendly hotel also offers a vending machine, concierge services, and laundry facilities. A complimentary area shuttle within 3 mi is available for guests. Parking is available onsite for a surcharge.

Hyatt Place Memphis Primacy Park is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Memphis Primacy Park has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Self parking on site (USD 7 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,173 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 7 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May 13 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Memphis Primacy Park
Hyatt Place Primacy
Hyatt Place Primacy Hotel
Hyatt Place Primacy Hotel Memphis Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Primacy Park Hotel
Hyatt Place Primacy Park
Hyatt Place Memphis Primacy Parkway Hotel Memphis
Hyatt Memphis Primacy Parkway
Hyatt Memphis Primacy Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Memphis Primacy Park Memphis
Hyatt Place Memphis Primacy Park Hotel Memphis

Hyatt Place Memphis Primacy Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 445 out of 1005 reviews" "
Rating 8 - Good. 226 out of 1005 reviews" "
Rating 6 - Okay. 148 out of 1005 reviews" "
Rating 4 - Poor. 92 out of 1005 reviews" "
Rating 2 - Terrible. 94 out of 1005 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and large with no problems noted. The staff was friendly and accommodated us with an extra blanket. The breakfast was good and plentiful. For the past three months we have stayed here because of the price and the large room they offer.
Stayed 1 night in Oct 2024

6/10 Okay

Elizabeth

Traveled with family
Disliked: Cleanliness, staff & service
I called the reservation center to figure out the incidental charge and i was told 50 when i got there i was told 100 and I was told by the front desk policy change effective immediately, no exceptions. I called the reservation desk and they spoke to the front desk and the front desk lady argued with the reservation center and told them no exceptions.. They finally called their district manager and finally got them to change it. Very bad customer service and the $50 was on their own website.
Stayed 1 night in Oct 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and nice stay
Stayed 2 nights in Oct 2024

8/10 Good

Lisa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Nena

Liked: Cleanliness, staff & service
The living area in the room was nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super friendly
Stayed 1 night in Oct 2024

4/10 Poor

Christian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Bed uncomfortable
Stayed 2 nights in Oct 2024

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
My floor was not vacuumed & I had hair on my pillow. Other than that, everything was good
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Traveled with family
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay even if for couple of days. The staff was really cool. I even lost my dogs and the staff stayed on lookout for them and notified me when they saw them. I’ll be back next year for a few more events and I’ll be staying here
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Liked: Staff & service, property conditions & facilities
Sleep like a baby
Stayed 1 night in Oct 2024

4/10 Poor

Steven

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no advanced notice that parking was an extra fee. The pool was one of our main reasons for selecting this hotel but it was closed, also with no notice. Furniture was uncomfortable and paint was worn off in many areas of the bathroom.
Stayed 2 nights in Oct 2024

10/10 Excellent

Denise

Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Stayed 1 night in Oct 2024

10/10 Excellent

Ozie

Stayed 1 night in Oct 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk young ladies were amazing! The were so accommodating. So thankful for them
Stayed 2 nights in Sep 2024

10/10 Excellent

Vega

Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience. Cant believe this place charges you to park your car tho.
Stayed 2 nights in Sep 2024

4/10 Poor

Aaleyiah

Disliked: Cleanliness, property conditions & facilities, room comfort
Find a better stay
Upon arrival everything seemed okay until I got to my room and noticed a strange smell. I couldn’t quite put my finger on it but it didn’t smell clean. I inspected the room thoroughly and didn’t seem to find anything that would’ve explained the smell. Fast forward to the next morning. I had woken up went to get dressed and a friend of mine noticed a roach crawling on the night stand on the left side of the bed. When trying to kill it, it ended up crawling onto the bed. I called the front desk to complain she acted unaware of the issue that it’s never happened before which couldn’t be true. I explained to her I wouldn’t be sleeping in the room after knowing there were roaches. I really wanted my money back but that option was never offered. I had to ask to be switched rooms. I was never initially offered anything after my initial complaint. I provided the hotel with picture proof and was switched rooms. I won’t be booking here again. The room was a nice layout but definitely wasn’t the experience I expected.
Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Nathaniel

Traveled with family
Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Terry

Liked: Property conditions & facilities
Disliked: Cleanliness
There was no business area. No copying machine, no faxing. Only printing from the computer on site. Need improvement on cleaning rooms & hallways. Sorry I can’t pull up my photos to show what I saw.
Stayed 4 nights in Sep 2024

10/10 Excellent

jeryl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and willing to assist you. Loved the dining area and buffet. Would stay at this location again.
Stayed 2 nights in Sep 2024

2/10 Terrible

Sharla

Stayed 4 nights in Aug 2024

10/10 Excellent

Ranfred

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean with a friendly staff members. The hotel has added an extra charge now for seaurity to patrol the parking lot; especially with all the crime that has happened. We felt safe at night in the parking lot. The room is large, and clean with good air conditioning. the breakfast is plentiful, hot, and good. No problems noted. We stay here a lot and will continue too.
Stayed 1 night in Sep 2024