Hyatt Place Memphis/Germantown

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place Memphis/Germantown

Down comforters, pillowtop beds, desk, blackout drapes
Down comforters, pillowtop beds, desk, blackout drapes
Seasonal outdoor pool
Down comforters, pillowtop beds, desk, blackout drapes
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Laundry

Explore the area

Map
9161 Winchester Rd, Memphis, TN, 38138
  • Mike Rose Soccer Complex
    ‪3 min drive‬
  • TPC Southwind
    ‪4 min drive‬
  • Baptist Memorial Hospital-Collierville
    ‪5 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪20 min drive‬

Room options

Room, 1 King Bed (High Floor)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 340 sq ft
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

  • 340 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hyatt Place Memphis/Germantown

3-star hotel in Southwind
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a coffee shop/cafe. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite.
Hyatt Place Memphis/Germantown offers 127 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hyatt Place Memphis/Germantown features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 2 meeting rooms. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Hyatt Place Memphis/Germantown is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Bakery Cafe - This café serves light fare only.
Guest Kitchen - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe

Restaurants on site

  • Bakery Cafe
  • Guest Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Free crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Hotel Memphis/Germantown
Hyatt Place Memphis/Germantown
Hyatt Place Memphis/Germantown Hotel Germantown
Hyatt Place Memphis/Germantown Germantown
Hyatt MemphisGermantown Germa
Hyatt Place Memphis Germantown
Hyatt Place Memphis/Germantown Hotel
Hyatt Place Memphis/Germantown Memphis
Hyatt Place Memphis/Germantown Hotel Memphis

Hyatt Place Memphis/Germantown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 999 reviews
Rating 8 - Good. 187 out of 999 reviews
Rating 6 - Okay. 73 out of 999 reviews
Rating 4 - Poor. 38 out of 999 reviews
Rating 2 - Terrible. 37 out of 999 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Danjy

Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, and clean rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Camry

Traveled with group
Liked: Staff & service, property conditions & facilities
Great customer service at the front desk
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was clean and comfy and very welcoming. Enjoyed the quiet atmosphere.
Stayed 1 night in Nov 2024

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The thing I did not like is to say is the address is in Germantown Tn. 38138 and not Memphis Tn.
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Will stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

David, Yorkville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mohan

Good property
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Stayed 1 night in Oct 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access into and out of property.
Stayed 1 night in Oct 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, friendly staff, great breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, a great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property good breakfast comfortable beds quiet hotel lots of things around hotel definitely will stay here again
Stayed 3 nights in Oct 2024

10/10 Excellent

Floyd

Being on the first floor. Easy access to lobby
Stayed 2 nights in Oct 2024

10/10 Excellent

Shunika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful nice atmosphere
Stayed 1 night in Oct 2024

8/10 Good

Donna

Disliked: Cleanliness, amenities
The front desk staff were above excellent. Some of the issues I had were I was there for 6 days and not until the 5th day did they offer to clean room. I had to ask for toilet paper and towels as I ran out. They state they have a kitchenette but there is no microwave. Also at the breakfast they would not have items out and would have to ask for them. No silverware, no napkins, no syrup, no cups for juice. Appeared no one watching over to refill. This hotel is also a distance from being able to walk to any other places so must Uber or Taxi everywhere. No convenient.
Stayed 6 nights in Oct 2024

10/10 Excellent

Nancy J

Stayed 1 night in Sep 2024

8/10 Good

CHRISTOPHER

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Safe, and Friendly Staff
It was a pleasant stay with friendly staff. It's fairly clean and they put out a nice breakfast daily. My only real issue was the room type that I booked as it's false advertising. I booked the "High Floor" room, but this hotel only has four floors. Save your money and just request a third or fourth floor room when making your reservation.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kenneth

Stayed 2 nights in Oct 2024

8/10 Good

Lynn

Traveled with family
This is the second time we’ve stayed here. Facilities are nice, staff is friendly and free breakfast is good.
Stayed 3 nights in Oct 2024

6/10 Okay

April

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Dirty sock in the room
Stayed 1 night in Oct 2024

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go to place to stay!
This is our go to place to stay when we come for the marketplace. Plenty of room for my pups and is in great proximity to many dining and shopping spaces.
Stayed 3 nights in Oct 2024

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and great value!
Very nice property in great condition. We really enjoyed the size of the room with a sofa AND desk! Staff was very helpful and friendly. Would recommend!
Stayed 1 night in Oct 2024