Hyatt Place Memphis/Germantown

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Place Memphis/Germantown

Down comforters, pillowtop beds, desk, blackout drapes
Seasonal outdoor pool
Exterior
Down comforters, pillowtop beds, desk, blackout drapes
Down comforters, pillowtop beds, desk, blackout drapes

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Laundry

Explore the area

Map
9161 Winchester Rd, Memphis, TN, 38138
  • Mike Rose Soccer Complex
    ‪3 min drive‬
  • TPC Southwind
    ‪4 min drive‬
  • Baptist Memorial Hospital-Collierville
    ‪5 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪20 min drive‬

Room options

Room, 1 King Bed (High Floor)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 340 sq ft
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

  • 340 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hyatt Place Memphis/Germantown

3-star hotel in Southwind
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a coffee shop/cafe. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite.
Hyatt Place Memphis/Germantown offers 127 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hyatt Place Memphis/Germantown features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 2 meeting rooms. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Hyatt Place Memphis/Germantown is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Bakery Cafe - This café serves light fare only.
Guest Kitchen - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe

Restaurants on site

  • Bakery Cafe
  • Guest Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Free crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Hotel Memphis/Germantown
Hyatt Place Memphis/Germantown
Hyatt Place Memphis/Germantown Hotel Germantown
Hyatt Place Memphis/Germantown Germantown
Hyatt MemphisGermantown Germa
Hyatt Place Memphis Germantown
Hyatt Place Memphis/Germantown Hotel
Hyatt Place Memphis/Germantown Memphis
Hyatt Place Memphis/Germantown Hotel Memphis

Hyatt Place Memphis/Germantown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 663 out of 1004 reviews" "
Rating 8 - Good. 190 out of 1004 reviews" "
Rating 6 - Okay. 75 out of 1004 reviews" "
Rating 4 - Poor. 38 out of 1004 reviews" "
Rating 2 - Terrible. 38 out of 1004 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

April

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Dirty sock in the room
Stayed 1 night in Oct 2024

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go to place to stay!
This is our go to place to stay when we come for the marketplace. Plenty of room for my pups and is in great proximity to many dining and shopping spaces.
Stayed 3 nights in Oct 2024

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and great value!
Very nice property in great condition. We really enjoyed the size of the room with a sofa AND desk! Staff was very helpful and friendly. Would recommend!
Stayed 1 night in Oct 2024

10/10 Excellent

Callie

Traveled with family
Liked: Amenities
Super friendly staff!! Nice and clean!! Wonderful breakfast buffet!!
Stayed 1 night in Oct 2024

6/10 Okay

Sunny

Traveled with family
Liked: Cleanliness, amenities
The property was clean and in a safe area, however, the downside was the pool was closed due to incoming storms and the front desk wasn't able to accommodate some of our needs for a double bed vs single bed & for being on the 1st floor.
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value. Rooms are spacious with extra sleeper sofa and is very comfortable. Perhaps the hotel is able to offer rooms at a reasonable price because they change linens on a 3-day schedule instead of daily (extra clean towels available at front desk upon request.) A hot breakfast with eggs, pancakes and sausage is included. First time at this chain and would stay again. Need a car at the Memphis location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Debbie, Sonora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a safe area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary M

Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Sep 2024

10/10 Excellent

Kai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything about our stay.
Stayed 1 night in Sep 2024

8/10 Good

Harshil

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Tim

Stayed 2 nights in Aug 2024

10/10 Excellent

EUIHO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Chandis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Aine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice find.
Stayed 1 night in Aug 2024

10/10 Excellent

Danny

Stayed 1 night in Aug 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Aaron

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and Breakfast! Rooms were clean and comfortable 🙂
Stayed 1 night in Jul 2024

4/10 Poor

patrick

Traveled with partner
Disliked: Staff & service, amenities
Room was never serviced by housekeeping durring our 3 day stay. Bed was never made We had to go to the front desk for fresh towels, coffee supplies were not replenished, cups and glasses not cleaned or replaced. We wont stay at Hyatt again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024