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Hyatt Place Memphis/Germantown

3.0 star property

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Photo gallery for Hyatt Place Memphis/Germantown

Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas
Bar (on property)
Down comforters, pillowtop beds, desk, blackout drapes
Meeting facility
Down comforters, pillowtop beds, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Gym
$108
includes taxes & fees
Sep 11 - Sep 12

Explore the area

View in a map
9161 Winchester Rd, Memphis, TN, 38138
  • Mike Rose Soccer Complex
    ‪3 min drive‬
  • TPC Southwind
    ‪5 min drive‬
  • Carriage Crossing
    ‪6 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed (High Floor)

Down comforters, pillowtop beds, desk, blackout drapes

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(12 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(50 reviews)
  • 340 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(96 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Down comforters, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(15 reviews)
  • 340 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Down comforters, pillowtop beds, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • 340 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place Memphis/Germantown

3-star hotel in Southwind
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a coffee shop/cafe. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite.
Hyatt Place Memphis/Germantown offers 127 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hyatt Place Memphis/Germantown features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 2 meeting rooms. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Hyatt Place Memphis/Germantown is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Bakery Cafe - This café serves light fare only.
Guest Kitchen - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe

Restaurants on site

  • Bakery Cafe
  • Guest Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Hotel Memphis/Germantown
Hyatt Place Memphis/Germantown
Hyatt Place Memphis/Germantown Hotel Germantown
Hyatt Place Memphis/Germantown Germantown
Hyatt MemphisGermantown Germa
Hyatt Place Memphis Germantown
Hyatt Place Memphis/Germantown Hotel
Hyatt Place Memphis/Germantown Memphis
Hyatt Place Memphis/Germantown Hotel Memphis

Hyatt Place Memphis/Germantown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 679 out of 1006 reviews
Rating 8 - Good. 188 out of 1006 reviews
Rating 6 - Okay. 66 out of 1006 reviews
Rating 4 - Poor. 39 out of 1006 reviews
Rating 2 - Terrible. 34 out of 1006 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John, bartlett

Stayed 3 nights in May 2025

8/10 Good

Raymond

Traveled with family
Liked: Cleanliness, amenities
Helpful staff. Only issue was that breakfast started at 6:30am rather than 6am like many other hotels we’ve stayed at.
Stayed 1 night in May 2025

4/10 Poor

Frederick

Disliked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Princess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s clean and is in good spot

It was ok but I didn’t like that don’t have microwave in the room and you to keep going to the lobby
Stayed 1 night in May 2025

10/10 Excellent

DALE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Beverly

I had
Stayed 1 night in May 2025

10/10 Excellent

Elisah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Timothy, Knoxville

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two best things were the two ladies at the front counter. WOW, great customer service. One lady I saw two times, black lady mabye early to mid 30's and then another lady on friday morning - I think reddish blond hair about 30. Both were amazing and they made the stay great. The rooms were comfortable. Beds were awesome. Long way from downtown but wow great hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Jinsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Arlithia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality!
Stayed 1 night in May 2025

10/10 Excellent

Linda

Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and breakfast was delicious
Stayed 1 night in Apr 2025

10/10 Excellent

Roslina

Stayed 3 nights in May 2025

10/10 Excellent

Vanessa

Liked: Amenities
Great stay
Stayed 2 nights in May 2025

8/10 Good

Susie

Traveled with family
Liked: Staff & service, property conditions & facilities
This Property is in a nice safe suburban area, about 24 miles from downtown Beale street. There are a nice selection of restaurants a mile up the road, but the hotel has food options if needed. We were happy with our large and spacious room. The staff were very friendly and accommodating. We enjoyed a glass of wine at the bar before bed.
Stayed 1 night in May 2025

8/10 Good

Megan

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ray

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and clean comfortable beds. Would definitely stay again. Nice hot breakfast is a plus.
Stayed 1 night in May 2025

10/10 Excellent

Rodney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in wonderful area
Stayed 1 night in May 2025

8/10 Good

Traci

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Jamie

Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The state property many times before with my son’s travel sports team. Save location, close to the expressway. Very close to Mike Rose soccer complex. Easy parking.Adequate breakfast. Very tidy convenience store adjacent to property. Will likely use this property again in future.
Stayed 1 night in Apr 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable.

Clean and comfortable hotel. Staff was friendly and helpful. We stayed here as passing through to our final destination. Although no restaurants with in walking distance just about half mile are plenty of placeto get food, walmart and other places to handle your needs. Our bathroom was a on the smaller side
Stayed 1 night in May 2025

10/10 Excellent

Nastassia, Memphis

Stayed 1 night in Apr 2025