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Memphis Vitality Hotel

4.0 star property

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Photo gallery for Memphis Vitality Hotel

Lobby lounge
Lobby lounge
Indoor pool, outdoor pool
Lobby lounge
Family Quadruple Room | Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pet friendly
  • Laundry

Explore the area

Map
2625 Thousand Oaks Blvd, Memphis, TN, 38118
  • Memphis Botanic Garden
    ‪6 min drive‬
  • University of Memphis
    ‪8 min drive‬
  • Graceland
    ‪14 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪12 min drive‬

Room options

View all photos for Family Quadruple Room

Premium bedding, pillowtop beds, desk, laptop workspace

Family Quadruple Room

  • 305 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Accesible

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe King Accesible

  • 305 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Connecting Family Room

Premium bedding, pillowtop beds, desk, laptop workspace

Connecting Family Room

  • 600 sq ft
  • Sleeps 6
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe King Room

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe King Room

  • 305 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (322)
$105 nightly
The price is $105 total
includes taxes & fees
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About this property

Memphis Vitality Hotel

4-star Memphis hotel walkable to Strayer University Thousand Oaks Campus
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool are onsite. Housekeeping is available on request.
Memphis Vitality Hotel offers 319 air-conditioned accommodations with complimentary bottled water and hair dryers. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a seasonal outdoor pool, Memphis Vitality Hotel provides an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of meeting rooms and coworking spaces. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in February 2024.

Memphis Vitality Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:30 AM.
Vitality Café - This restaurant serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Vitality Café

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Virtual front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Reception hall
  • Renovated entire property - February 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in fee: USD 20
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
A virtual front desk provides assistance to guests

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to April 15:
  • One of the swimming pools

Access methods

Private entrance, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from April to November
Pool access available from 8:00 AM to 10:00 PM

Memphis Vitality Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 382 out of 641 reviews
Rating 8 - Good. 139 out of 641 reviews
Rating 6 - Okay. 71 out of 641 reviews
Rating 4 - Poor. 27 out of 641 reviews
Rating 2 - Terrible. 22 out of 641 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tianhui

Stayed 2 nights in Feb 2025

10/10 Excellent

Alfonso, Monroe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable and clean. Helpful staff. Breakfast could be better.
Stayed 2 nights in Feb 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service
Staff was very helpful. Thank God for the non-smoking atmosphere! Would recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Fix shower

Room was fine but the shower handle didn’t stay in place. It would slide downward and the water would get so hot it was scalding. So it you either had to shower cold or risk getting scalded Made it very difficult to shower.
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the key system and but the heat didn’t work. But I was brought a heater which was fine.
Stayed 1 night in Feb 2025

2/10 Terrible

Rab

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I would like to express my dissatisfaction with my recent experience at the hotel. Unfortunately, we were locked out of our room while our belongings were still inside, which caused significant inconvenience. Additionally, the room had an unpleasant odor, and it was clear that the linens had not been changed. Furthermore, the breakfast experience was disappointing. The toaster was not functioning, the food was cold, and the muffins were hard. Overall, these issues left a negative impression of our stay. I hope you will address these concerns for future guests.
Stayed 1 night in Feb 2025

10/10 Excellent

BENJAMIN

Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean staff amazing and friendly
Stayed 1 night in Feb 2025

8/10 Good

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice. The staff was excellent and very helpful. The continental breakfast needs improvement. The heat was broken in the lobby and dinning area. We had to eat with our jackets on and we were still cold. The staff was so cold they all had sweaters and heaters next to them. Besides all that, the hotel was very clean, well lit, and nicely decorated.
Stayed 3 nights in Feb 2025

10/10 Excellent

lynn

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025

6/10 Okay

Marilyn

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Trying to be really modern on a budget

The water was turned off and no one told us. We got in very late and were exhausted. We had NO hot water and the water came out brown first. There is no phone in the room you have to text people for help from your cell. We just went to bed. The next morning, we let the lady in the lobby know and she gave us another room til 1pm so we could shower. When we got to the new room, the card to let us in didn’t work so we had to go back downstairs for help. She came in and helped us in the room and that bathroom had not been cleaned. There was hair in the shower and pee in the toilet. We just left. The hotel has promise. It was being renovated downstairs so I get it, but if you are still allowing guest during construction, be on top of everything else.
Stayed 1 night in Feb 2025

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Traveled with family
Security was great. Super nice room and facility.
Stayed 1 night in Feb 2025

6/10 Okay

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Only bad thing was breakfast service (the night shift guy spent more time talking in the back kitchen then making sure silverware was stocked in the front and appeared upset when I had to go look for him to ask for it). Also not a fan of the electronic keys (code didn’t work on my 2nd day so was locked out of my room) and the self check in. Otherwise good stay
Stayed 2 nights in Jan 2025

10/10 Excellent

LaDonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Restful and relaxing. You check in and out on kiosk. That is different. There was a person there to help.
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Arianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel ! I most definitely had my doubts but the inside was absolutely gorgeous. It smelled amazing staff was nice and very helpful
Stayed 2 nights in Feb 2025

10/10 Excellent

thanai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

TaLisa, Morrisville

Traveled with partner
Liked: Cleanliness
We had housekeeping on one day. The next day the housekeeper came before 9 AM and we asked them to come back an hour and they never did. We reported it to the operations manager that evening when we got back to the hotel and discovered that we did not have any housekeeping, and all the soiled towels were left on the floor in the room. We were offered a complementary breakfast the next day. We waited in the lobby several minutes only for him to come back and tell us that he would have somebody come and knock on our door once he found the breakfast coupons. It was after 10 PM before somebody came. The lobby is beautiful and they have done some work aesthetically to make the property more appealing on the ground level, but the rooms don’t reflect the same level of care. They are definitely aging and could use some upgrades. The handle on my drawer fell off, and I almost cut my foot with it, as it was metal.
Stayed 3 nights in Feb 2025

10/10 Excellent

Erika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in memphis!
Stayed 1 night in Feb 2025

6/10 Okay

William

Liked: Room comfort
Disliked: Cleanliness, staff & service

Technological Advances and Confusions

There really isn't a check in process like other hotels. This is not terrible, but it is a bit confusing how to do it. I got the QR code on my phone the day of check in and it was easily added to my wallet. However, it doesn't really say what to do. The process is to hold two fingers over these two little dots on your hotel room, then hold up your QR code to the door lock. That is a cool tech advancement, but a bit confusing. So confusing in fact that there was a person in the lobby helping people on how to do it. This location seemed really busy. But it was a Saturday night. But there were people everywhere. In the parking lot, there is an automated, robot voice over a loudspeaker repeating "this is a restricted area. this is a restricted area." I am not sure if it was broken or if that is what was supposed to happen.
Stayed 1 night in Feb 2025

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appeared to still be in renovation. Had issues with the television
Stayed 3 nights in Jan 2025

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Mid trip stay. Odd place but pretty good.
Stayed 1 night in Feb 2025